Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11096439May 17, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
CAR LOSSES POWER SUDDENLY AND LURCHES. THIS HAS HAPPEND WHEN CAR IS CRUISING AT HIGHWAY SPEEDS OR WHEN STARTED, STATIONARY. ONCE THAT HAPPENS CAR MAY HAVE TO BE RESTARTED TO WORK AGAIN. SOMETIMES THAT WORKS, SOMETIMES IT DOES NOT. WHEN IT PERSISTS FOR A WHILE, MAXIMUM SPEED IS ABOUT 5 MPH IF STARTED FROM A STOP. ENGINE WARNING LIGHT COMES ON AND THE CODE P2118 (THROTTLE ACTUATOR MOTOR CURRENT RANGE) IS SHOWN BY AN OBD. THE PROBLEM HAS OCURRED BEFORE. DEALER INITIALLY CHANGED THROTTLE BUT PROBLEM RECURRED. THE ISSUE WAS EVENTUALLY TRACKED TO A FAULTY ENGINE CABLE HARNESS. THE WHOLE ENGINE HARNESS HAD TO BE REPLACED. HOWEVER, PROBLEM IS OCURRING AGAIN A YEAR LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092621May 9, 2018
STEERING
TAKATA RECALL THERE IS A PLASTIC PART IN THE STEERING ASSIST THAT IS BAD. ITS ALL OVER YOUTUBE INCLUDING MINE. WHEN THE CAR IS IN MOTION YOU CAN HEAR THE METAL TO METAL CLINKING NOISE IN THE STEERING COLUMN. WHEN YOU HIT A BUMP IT WANTS TO JERK THE STEERING WHEEL OUT OF YOU HANDS. YOU CAN MOVE THE WHEEL FROM SIDE TO SIDE AND HEAR WHEN IN STATIOARY AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091937May 4, 2018
UNKNOWN OR OTHER
THE MOTOR KNOCKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091155May 1, 2018
AIR BAGS, ENGINE
TAKATA INFLATORS READ ON WEBISTE;HOWEVER, GOT IN A WRECK ON 4/11/18 CAR TOTALLED GOT HIT IN FRONT END AND NO AIRBAGS DEPLOYED IN THE ENTIRE CAR, I HIT STEERING WHEEL AND HAD TO GO TO THE ER. ALSO, IN AUGUST OF LAST YEAR THE CAR HAD INTERNAL ENGINE FAILURE AND PUT NEW ENGINE IN MY CAR. HAD NOTHING BUT COMPLAINTS ON THIS CAR. I EMAILED KIA ON THE AIR BAGS AND NO ONE HAS GOT BACK IN TOUCH WITH ME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11090449April 27, 2018
ENGINE
DRIVING ON HIGHWAY ENGINE COOLING SYSTEM FAILED, BLOWING THE HEAD GASKET, 66,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090295April 26, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
WHILE I WAS DRIVING THE CAR, I STOPPED AT A STOP LIGHT, AND REALIZED THAT MY CAR WAS ON FIRE FROM THE ENGINE AREA. THE ELECTRICAL SHORTED OUT AND I WAS LOCKED IN THE CAR, I HAD TO MANUALLY HOLD THE ELECTRIC LOCK TO BE ABLE TO ESCAPE FROM THE CAR. IT WAS ENGULFED IN FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11083991April 9, 2018
AIR BAGS, STEERING, UNKNOWN OR OTHER
MY AIRBAG LIGHT IS ON AND MY HORN I BLOWING FOR UP TO 45 MINUTES RANDOMLY AT ANYTIME; DRIVING OR STATIONARY. MY CAR IS UNSAFE. I HAD MY CAR DIAGNOSE AT COBB COUNTY KIA IN KENNESAW, GA 30144 AND THE SERVICE MANAGER, JOE TOLD ME THAT THE ISSUE WAS THE CLOCK SPRING WHICH KIA HAS RECALLED ON SEVERAL OTHER MODELS. THE CAR IS UNSAFE; THE AIRBAG DOES NOT WORK AT ALL. THE DEALERSHIP WANTS $600.00 FOR A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083499April 5, 2018
SERVICE BRAKES
WHEN BRAKING ON A ROUGH SURFACE (NOT NEW PAVEMENT) THE BRAKE PEDAL KICKS BACK UP IN QUICKLY, AND BRAKING POWER IS LOST DURING THE UPKICKING. VERY DANGEROUS, AS THERE IS NO WAY TO COME TO A SECURE, SAFER STOP IN A TRAFFIC SITUARION. NOT TALKING ABOUT EMERGENCY BRAKING, NORMAL BRAKING WILL CAUSE THIS PROLEM. THE SAME LACK OF BRAKING ABILITY IS EXHIBITED ON A WET STREET SURFACE, AND NOT NECESSARILY A SLICK, DANGEROUS SURFACE. THIS IS A 2013 KIA OPTIMA SXL, I BOUGHT IT WITH 14,000 MILES ON IT IN 2014, AND THE PROBLEM EXISTED THEN. AND STILL PERSISTS. IN EARLY 2015 THE DEALER TOLD ME THAT THEY HAD NOT HEARD OF THIS PROBLEM, THOUGH I FOUND THIE PROBLEM STATED IN BLOGS BY KIA OWNERS BACK THEN. THE KEY POINT IS THE BRAKES DON'T HOLD STEADY ON ROUGH SURFACES OR WET ROADS. AND THE PROBLEM IS NOT GOING AWAY. THANKFULLY I HAVE NOT HAD TO MAKE ANY EMERGENCY STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082470April 2, 2018
UNKNOWN OR OTHER
I WAS DRIVING MY CAR ON THE EXPRESSWAY AND HEARD A LOUD BOOM, IT SOUNDED LIKE AN EXPLOSION OR AS IF SOMEONE WAS SHOOTING. SCARED THE CRAP OUT OF ME. I THEN HEARD AND FELT WIND COMING INTO MY KIA. I PULLED OVER AND MY FRONT ROOF OF MY PANORAMIC SUNROOF HAD A BIG HOLE IN IT AS IF A METEOR HAD FELL OUT OF THE SKY ON IT. . I CONTACTED MY LOCAL DEALERSHIP NO HELP, I CONTACTED KIA CONSUMER AFFAIRS...NO HELP OR RECALLS. I FILED A CLAIM WITH MY INSURANCE COMPANY TO HAVE MY ROOF REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082017March 29, 2018
STRUCTURE:BODY
THE PAINT IS PEELING OFF OF MY CAR WHILE THE CAR IS STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081628March 23, 2018
ENGINE AND ENGINE COOLING
I WAS NEVER NOTIFIED OF THE RECALL ON MY KIA OPTIMA. DRIVING HOME FROM WORK (NEW JERSEY) ON THE PA TURNPIKE WHEN THE ENGINE STOPPED. LUCKILY, I WAS NOT REAR-ENDED BY ANOTHER VEHICLE AND INJURED OR KILLED. I HAD THE CAR TOWED TO THE NEAREST AUTOBODY SHOP (PEP BOYS). THIS WAS LATE AT NIGHT, MOST BUSINESSES/PLACES WERE CLOSED. I INCURRED A TOWING BILL, HOTEL BILL, CAR RENTAL BILL AND SERVICE BILL BECAUSE I WAS UNAWARE OF THE RECALL FROM KIA REGARDING THE ENGINE. I SUBMITTED A REQUEST FOR REIMBURSEMENT FROM KIA FOR THE COST/FEES I INCURRED. I RECEIVED A LETTER STATING THAT THEY ARE DENYING THE CLAIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079917March 17, 2018
AIR BAGS, ELECTRICAL SYSTEM
I HAVE HAD TWO HEAD ON COLLISIONS WITH MY 2013 KIA OPTIMA, NEITHER WERE MAJOR BUT IMPACT WAS ABOVE 30MPH IN BOTH CASES. DURING BOTH INCIDENTS NEITHER TIME DID AIRBAGS EVER DEPLOY. ONE WOULD THINK AIRBAGS WOULD HAVE DEPLOYED IN THOSE SITUATIONS, BUT THEY DID NOT. ADDITIONALLY SINCE I PURCHASED THE CAR I HAVE HAD ELECTRICAL PROBLEMS THAT THE MANUFACTURER COULD NOT FIX. AFTER HEARING ABOUT AIRBAGS AND ELECTRICAL ISSUES RELATING TO THE KIA FORTE AND HYUNDAI SONATAS I BELIEVE THIS AIRBAG ISSUE COULD BE EFFECTING A WIDER RANGE OF VEHICLES POSSIBLY INCLUDING 2011 KIA SORRENTOS AS WELL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11078590March 11, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
INTERMITENLY .CAR WON'T START ALL ELECTRONIC SIGNALS OFF ,NOTHING DEAD . ENGINE TICKING AFTER I STOP & PARK IT . I HEAR A LOUD TICKING. BURNING OIL. AT LEAST 5 TIMES ,WHILE EXCELERATING CAR TAKES OFF REAL FAST . HARD TO CONTROL ,KEEP IT ON THE ROAD. PULLS TO THE RIGHT. HAD TO REPLACE TIRES ONLY HAVE 41K MILES. PAINT CHIPS.FOBS DO NOT WORK. I HAVE COMPLAINED TO DEALERS AT LEAST 6-7 TIMES. PLEASE NOTE* I PURCHASED VIP PREMIER ULTIMATE PROTECTION PLUS & GLASS COAT & TEFLON INTERIOR PROTECTION.$ 1850.00 ESTIMATE. EXTRA. COVERS EVERYTHING I REPORTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075603March 1, 2018
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
FROM A STOP AT A LIGHT OR INTERSECTION, OVER SEVEN (7) TIMES THE CAR HAS JOLTED FORWARD AND STOPPED ABRUPTLY, LOSING MOST POWER TO THE MOTOR AT THAT POINT. AUDIBLE ALARMS RING AND THE DASHBOARD HAS READ BOTH "HYBRID SYSTEM WARNING! IMMEDIATELY STOP AND DO NOT DRIVE" AND "CHECK CHARGING SYSTEM". THIS HAS HAPPENED DURING LEFT TURNS WITH ONCOMING TRAFFIC THAT THEN HAS TO SLOW AS I SLOWLY CREEP OUT OF THE INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075398February 28, 2018
ELECTRONIC STABILITY CONTROL (ESC)
BACK UP CAMERA IS NOT WORKING. NO ACCIDENT ACURRED, STARTED THE CAR, PUT IN REVERSE AND THE SCREEN IS COMPLETELY BLACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075522February 28, 2018
ENGINE, UNKNOWN OR OTHER
WHEN I CUT MY CAR OFF AFTER DRIVING OR SOMETIMES WHILE DRIVING I HAVE A TICKING NOISE THAT SORT OF SOUNDS LIKE A BOMB. ALSO, WHEN I PUT MY CAR IN REVERSE THERE IS SOME SORT OF GRINDING NOISE. THE CAR ALSO DOESNT TAKE OFF/DRIVE THE WAY IT USE TO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075022February 26, 2018
ENGINE
TAKATA RECALL, HAVE SUPER LOUD RATTLING NOISE IN THE MOTOR AT FIRST START UP AND CONTINUES THE ENTIRE TIME ITS RUNNING. KIA SUNTRUP CLAIMS ITS "NOT LOUD ENOUGH "AND WHEN I ASKED WHAT THE LEVEL OF NOISE MINE IS CURRENTLY AND WHAT THE STANDARD FOR FIXING IS, THEY HAD NO CLUE! COME ON, CAR HAS 47,000 MILES ON IT AND HAS DONE THIS LOUD NOISE FOR THE LAST 25,000. KIA NEEDS TO STAND BEHIND THEIR VECHILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074182February 21, 2018
STEERING, SUSPENSION
ON AUGUST 17TH , 2017 AFTER MAKING A BROKEN U TURN, I DROVE MY 2013 KIA OPTIMA ONTO A ROAD AT A HIGH RATE OF SPEED, TO FLOW INTO TRAFFIC, AND HIT A CURB THAT I BELIEVED I WAS CLEAR OF. I SUFFERED WHIPLASH AND SEVERE PAIN FROM MY ACCELERATOR FOOT UP TO MY SHOULDERS AS BOTH HANDS WERE ON THE STEERING WHEEL. I HAVE HAD TO TAKE OFF MANY DAYS TO REST SINCE THEN. AFTER A VISIT TO THE DEALER WHERE I REPORTED THE ACCIDENT, THE REP SUGGESTED THAT THE CAR SHOULD HAVE A FRONT CAMERA. AFTER THE ACCIDENT I BEGAN TO HEAR AND FEEL NOISE AND EXCESSIVE PLAY IN THE STEERING WHEEL, AND TOOK THE CAR TO MY MECHANIC WHO DISCOVERED THE FAULTY PART, THE FLEXIBLE COUPLER AND RECOMMENDED I TAKE IT TO THE DEALER TO HAVE THE RECALLED PART THAT CAUSED ACCIDENT REPLACED. I HAD HAD MY SUSPICION'S AS TO WHY THE CAR HAD NOT BEEN DRIVEN MUCH BY THE PREVIOUS OWNERS, AND THAT THE INACCURATE NAVIGATION MAY HAVE CAUSED THEM TO HAVE AN ACCIDENT, THAT WAS NEVER REPORTED. I BELIEVE I HAVE CASE AGAINST THE DEALER AND THE MANUFACTURE, FOR MY PAIN AND SUFFERING. AS A TBI SUFFERER THIS LAST EVENT IS CAUSING MAJOR COMPLICATIONS; AND NOW DIZZINESS, DEPRESSION, UNCERTAINTY AND HEADACHES HAVE RETURNED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11072840February 14, 2018
POWER TRAIN
THE AXLE AND WHEEL BROKE OFF AND FLEW INTO 2 PARKED CARS. IT TOTALED OUR CAR.MY HUSBAND HAD JUST TURNED OFF OF A BUSY STREET TO A SMALL STREET. HE WAS GOING ABOUT 15 MILES PER HOUR. HE HEARD A LOUD NOISE AND THE AIRBAGS WENT OFF. HE GOT PUT OF THE CAR AND SAW WHAT HAPPENED. HIS AXLE AND WHEEL BROKE OFF AND FLEW INTO THE 2 PARKED CARS. KIA IS NOT COOPERATING AT ALL AND THERE HAS BEEN A RECALL FOR THIS EXACT PROBLEM ON THE SAME MODEL, BUT DIFFERENT YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067082February 5, 2018
STEERING
THE ISSUE WE ARE HAVING WITH OUR KIA IS THAT WHEN YOU TURN THE RIGHT 5-10 DEGREES AND THEN GO BACK TO THE LEFT TO STRAIGHTEN THE CAR THERE IS A NOTCH THAT YOU WOULD HAVE TO JERK THE STEERING WHEEL TO THE LEFT TO GET PAST IT. THIS IS THE SAME BULLETIN THAT IS POSTED ON CARS.COM HTTPS://WWW.CARS.COM/ARTICLES/2011-14-KIA-OPTIMA-STEERING-ISSUE-1420684027147/ THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESS AND COVERED FOR ALL 2011-2014 KIA OPTIMAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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