Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11196933April 17, 2019
ENGINE
RECALL, STEERING WHEEL KNOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197071April 17, 2019
ENGINE
WHILE DRIVING, MY DASHBOARD LIT UP AND MY CAR SHUT OFF. WHILE I'M TRAFFIC. I WAS GOING ABOUT 55MPH. I WAS NOT ABLE TO ACCELERATE OR BREAK. LUCKILY I WAS ABLE TO COAST INTO A NEAR BY PARKING LOT WHERE IT PARKED MY CAR. FROM THERE I TRIED TO RESTART MY CAR, BUT IT NEVER CAME BACK ON.I ATTEMPTED TO TURN IT ON, BUT ALL I HEARD WAS A CLICKING SOUND. IT'S NOT MY BATTERY AS I HAD IT CHECKED NOR DID ANY CODES COME UP ON MY COMPUTER WHEN I HOOKED MY CAR UP. HAD IT TOWED TOWED HOME AND HAVING A MECHANIC LOOK AT IT IN THE MORNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196067April 13, 2019
ENGINE
I WAS DRIVING THAN SUDDENLY ALL MY LIGHTS CAME ACROSS MY DASHBOARD.THSN MY CAR CAR BEGAN TO SLOW DOWN SO I PULLED OVER!THANK IT CUT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194980April 9, 2019
UNKNOWN OR OTHER
MY CAR CAUGHT FIRE SITTING IN MY DRIVEWAY WHEN I WAS ASLEEP AND BURNED TO THE GROUND
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11193745April 4, 2019
ENGINE, VISIBILITY/WIPER, EXTERIOR LIGHTING
OIL IS COMPLETELY EMPTY BEFORE 1000 MILES AFTER AN OIL CHANGE. HAVE SWITCHED TO SYNTHETIC OIL AND USED ADDITIVES. NOTHING HAS HELPED AND I AM ADDING AT LEAST 6-8 QUARTS FOR 3000 MILES. ALSO THE HEADLIGHTS ARE HORRIBLE. I CAN NOT SEE 10 FEET PASS MY FRONT END AT NIGHT. THIS IS EXTREMELY DANGEROUS AND NEW BULBS DO NOT HELP. IT IS A KNOWN PROBLEM, BUT KIA COULD CARE LESS. NOT ONLY CAN I NOT SEE BUT I'M DRIVING A DEATH TRAP THAT WILL MOST LIKELY CATCH FIRE LIKE THOUSANDS OF THE 2013 HAVE ALREADY. HOW DO THESE CAR COMPANIES GET AWAY WITH THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193614April 3, 2019
AIR BAGS, STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING FROM WOBURN MA ON NEW BOSTON ROAD HEADED TO WILMINGTON MA AND MY CAR SEEMED TO SHUT DOWN I WAS ABLE TO PULL OVER OFF THE STREET NEXT TO A CURB LOCATION 147 NEW BOSTON RD. I TRIED TO START MY CAR PRESSING THE PUSH BUTTON START ONLY LIGHTS CAME ON ON THE OIL HAS ENGINE BATTERY... WHILE STILL SITTING IN THE CAR I WAS TRYING TO MAKE SOME CALLS I SMELLED A BURNING SMELL I NOTICED SMOKE COMING FROM THE FRONT OF THE CAR. THE SMOKE INCREASED RAPIDLY I EXITED THE CAR CALLED 911. WHILE WAITING FOR HELP TO ARRIVE I GRABBED SOME ITEMS FROM THE GLOVE BOX AND BACK SEAT THE FRONT OF THE CAR AT THAT POINT FLAMES WERE COMING FROM UNDER THE HOOD THE FLAMES ESCALATED TO POP THE HOOD A LARGE FIRE HAD IGNIGHTED FROM THE ENGINE AREA THE FIRE DEPARTMENT PUT OUT THE FIRE. A TOW TRUCK TOWED THE CAR AWAY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11193213April 1, 2019
UNKNOWN OR OTHER
THE TRACTION CONTROL ON THIS VEHICLE IS DANGEROUS. IF THE TIRES SLIP FOR ANY REASON, POWER TO THE ENGINE IS CUT. THIS CAN BE A SLIGHT SLIP FROM WATER ON THE ROAD, STEPPING ON THE GAS TO PULL OUT INTO TRAFFIC, OR DRIVING IN ICY OR SNOW CONDITIONS. YOU HAVE TO GIVE THE CAR AT LEAST 10-20 SECONDS TO MOVE AGAIN. WITH ONCOMING TRAFFIC THIS COULD BE DEADLY. I HAVE HAD NUMEROUS INCIDENTS WHERE I WAS ALMOST HIT WHILE WAITING FOR THE ENGINE TO RE-ENGAGE. SOMETIMES I AM THEN STEPPING ON THE GAS, CASUSING ANOTHER SLIP AND STALL IN THE SAME INSTANCE, THERE IS A SWITCH THAT CAN BE ENGAGED TO TURN THIS OFF, BUT YOU HAVE TO TURN IT OFF EVERY TIME YOU START THE CAR. I HAVE ASKED AT LEAST THREE DIFFERENT KIA DEALERS ABOUT THIS RIGHT AFTER PURCHASING THE VEHICLE SEE IF IT COULD BE PERMANENTLY TURNED OFF, BUT WAS ALWAYS TOLD NO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192661March 30, 2019
ENGINE, STEERING
WAS DRIVING DROWN THE ROAD OUT OF MY SUBDIVISION. ENGINE JUST SHUT DOWN AND WOULDN'T START. THE CAR WAS IN MOTION AND JUST SHUT OFF. I AM BLESSED THAT IT DIDN'T HAPPEN ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192295March 28, 2019
ENGINE
WAS DRIVING ON I45 IN PFLUGERVILLE DOING A U TURN TO GO WEST BOUND. HEARD A LOUD BAND LIKE SOMETHING "FELL OUT" OF THE CAR. PULLED OVER AND THE CAR STARTED TO SHOOT SPARKS AND FLAMES. I WAS WITH MY LITTLE BROTHER AN SOME FRIENDS SO WE ALL JUMPED OUT OF THE CAR. MY MOM PICKED US ALL UP AND TXDOT STAYED WITH THE CAR WHILE MY MOM GOT A TOW TRUCK. MY MOM CALL INSURANCE AND HAD THE CAR TO HER MECHANIC AND WHEN THEY STARTED IT UP IT IMMEDIATELY STARTED TO SHOOT FLAMES AND SPARKS. THEY FOUND A HOLD IN THE ENGINE. THE MECHANIC INSPECTED IT AND HAD NEVER SEEN ANYTHING LIKE THAT ON A 60K MILE CAR. KIA HAS SO MANY RECALLS AND THIS CAR MAKE MODEL AND YEAR WAS IN THE RECALL ABUT NOT THE VIN NUMBER. SOUTHWEST KIA IN AUSTIN TOOK FOREVER TO "INVESTIGATE." THEY ARE NOW TRYING TO SAY THAT IT'S NOT INCLUDED IN THE RECALLS BUT RATHER JIFFY LUBE LEFT A RAG IN CAR THAT GOT SUCKED THROUGH THE DIPSTICKS AND WRAPPED AROUND THE CRANK SHANK. I HAD DRIVEN FROM TEXAS TO ARIZONA TO COLORADO AND BACK TO TEXAS BEFORE THIS HAPPENED. THERE WAS NO PROBLEMS BEFORE THIS. THERE WAS NO EVIDENCE OF THIS RAG FROM PRIOR MECHANICS THAT LOOKED AT IT BEFORE KIA DID THEIR INVESTIGATION. IT IS BELIEVED THAT THIS IS A FAULTY ISSUE WITH KIA AND THEY ARE TRYING TO NOT TAKE RESPONSIBILITY FOR THIS ENGINE CATCHING FIRE. THEY ARE RECALLING HUNDREDS OF THOUSANDS OF CARS FOR ENGINE FIRES. WHEN DEALING WITH KIA NOW THEY ARE HOSTILE AND CALL IT AN "ALLEGED FIRE." THEY ARE NOW SAYING AN ADJUSTER NEEDS TO LOOK AT IT BUT THAT WAS OVER A WEEK AGO. NOW THEY ARE SAYING THE CASE MANGER FOR RECALLS IS ON VACATION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11191947March 27, 2019
ENGINE, FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT IS ON CODE READS HIGH PRESSURE FUEL PUMP. WHEN STARTING THE CAR IT IS VERY SLUGGISH AND HAS FLUTTERING RPMS FOR THE FIRST 10 15 MINUTES WHEN DRIVING THE CAR IS JERKY AND HESITANT TO ACCELERATE. THERE IS CURRENTLY A ACTIVE RECALL ON THE HIGH PRESSURE FUEL PUMP BUT MY VIN IS NOT LISTED UNDER THE RECALL EVEN THOUGH IT WAS LISTED ON THE ENGINE RECALL. WAS TOLD I DID NOT NEED A NEW ENGINE BUT WAS GIVEN AN OIL CHANGE ABS NEW OIL PAN AND THE PROBLEM STARTED SHORTLY AFTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191562March 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED AND POWERED DOWN. THE CONTACT'S SON PULLED OVER IN FRONT OF A STORE. WHEN HE OPENED THE HOOD, HE NOTICED THAT THE ENGINE WAS ON FIRE. THE BUSINESS OWNER OF THE STORE EXTINGUISHED THE FIRE WITH A WATER HOSE. THE FIRE DEPARTMENT WAS PRESENT, BUT THE FIRE HAD ALREADY BEEN EXTINGUISHED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO BECK & MASTEN KIA (25503 TOMBALL PKWY, TOMBALL, TX 77377, (281) 539-1111). THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,400. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11191680March 26, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
ENGINE OIL LEAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190396March 21, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
MY CAR HAVE BEEN READING MECHANISM ERROR ON THE RADIO FOR 6 MONTHS. RECENTLY MY LIGHTBULB WENT OUT THEN THE OTHER,, I DIDN'T HAVE 100 A PIECE SO I USED HIGH BEAM NOW ONE OF THOSE OUT. MY BACKSEAT INTERIOR LIGHT OUT WHICH ALL IS FINE I'M ASSUMING JUS NEED REPLACEMENT. I WAS DRIVING DOWN THE HIGHWAY WHEN I SAW SMOKE THEN A LOUD POP MY STEERING WHEEL LOCKED UP,, BRAKES IN ALL I BARELY MADE IT OFF THE ROAD THE WHEEL WAS SO TIGHT. I GET OUT TO A EXPLODED TIRE TORE UP BUMPER AND FENDER. EPS ENGINE LIGHT ALONG WITH A FEW OTHERS ARE ON. I GET MY CAR TOWED GET THE CRACKED RIMMED FIXED AND PROCEEDING TO FIX BUMPER AND FENDER BECAUSE I NATURALLY ASSUMED BAD TIRES. TODAY I'M DRIVING AGAIN I SUDDENLY SEE SMOKE THEN THE ENTIRE CAR SHUTS DOWN. I'VE TRIED A BOOST EVERYTHING CAME ON EXCEPT THE ENGINE. I TRIED PUTTING THE KEY IN THE SIDE COMPARTMENT STILL NOTHING. ALL LIGHTS ARE ON,, ON THE DASHBOARD ENGINE TIRE PRESSURE ETC. I REALLY CAN'T SAY WHAT'S THE PROBLEM BUT THIS IS THE SECOND TIME IT HAS HAPPENED. I'M LOSING MONEY AND MY CAR. I'M WITHOUT A CAR AS OF NOW.!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190475March 21, 2019
ELECTRICAL SYSTEM
I RECENTLY REPORTED PROBLEMS WITH MY CAR I FORGOT TO MENTION THAT IT KEEPS READING MY KEY IS NOT IN VEHICLE WHICH MY KEY WILL BE INSIDE THE CAR, I'LL HAVE TO PUT MY KEY IN THE COMPARTMENT IN GLOVE BOX, IT USE TO WORK BUT AFTER EVERYTHING SHUTDOWN YESTERDAY IT WON'T START AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190506March 21, 2019
POWER TRAIN, UNKNOWN OR OTHER
THE VEHICLE HAS HAD A HYBRID SAFETY WARNING LIGHTING UP. IT GOES ON AND THEN THE VEHICLE POWERS DOWN TO 25 MPH. THIS HAPPENS AT RANDOM WHEN DRIVING SPECIALLY IN COLD WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190519March 21, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 65,000. ALSO, SINCE THE AIRBAG WARNING INDICATOR ILLUMINATED THE FOLLOWING NO LONGER WORKS: HORN, CRUISE CONTROL, ECO, RESET AND TRIP, ELECTRIC WINDOWS ARE SPERATIC; MEANING WHEN YOU GO TO ROLL WINDOWS UP THEY START TO ROLL UP 1/4 OF THE WAY THAN THEY ROLL DOWN. *BF..*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190560March 21, 2019
AIR BAGS
2013 KIA OPTIMA HYBRID AIRBAG LIGHT CONSTANTLY ON INDICATED PROBLEM WITH THE AIRBAG SYSTEM. DIAGNOSIS IS AIRBAG CONTROL UNIT FAILURE. WE HAD THE DEALER REPLACE THE AIRBAG CONTROL UNIT. VEHICLE HAS NEVER BEEN IN A CRASH. I NOTICED THERE ARE RECALLS FOR 2011 - 2012 OPTIMA HYBRID AND 2011 - 2013 OPTIMA VEHICLES, AMONG MANY OTHERS BY HYUNDAI AND KIA. 2013 OPTIMA HYBRID MAY ALSO BE AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190134March 19, 2019
STEERING
TOOK THE CAR INTO THE DEALER (NOV16 60523 MILES) BECAUSE THE STEERING HAD A STICKING ISSUE WHILE DRIVING. A TSB WAS PERFORMED AND IT DID NOT CORRECT THE ISSUE. THE UPPER STEERING COLUMN ASSEMBLY WAS REPLACED TO CORRECT THE ISSUE. THE DEALER SAID IT WOULD BE A 50/50 COST AS IT WAS JUST OUT OF WARRANTY. ON 18 MAR 2019 WE TOOK THE CAR BACK TO THE DEALERSHIP AND WAS TOLD THE UPPER STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED AGAIN DUE TO STICKING. IT WAS JUST OVER 2 YEARS AND 13677 MILES AGAIN THEY TOLD US IT WAS JUST OUT OF WARRANTY. THIS IS A SAFETY ISSUE WITH THESE ELECTRONIC SYSTEMS GOING OUT AS IT CONTROLS THE STEERING OF THE CAR AND AS WE CAN TELL YOU HAS CAUSED SOME OVER STEERING WHEN THE STEERING WHEEL STICKS AND ADDITIONAL PRESSURE IS APPLIED TO GET THE VEHICLE TO RESPOND TO THE STEERING INPUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190135March 19, 2019
ENGINE
ISSUES WITH THE ENGINE- THETA II ENGINE SINCE 2015 (PREVIOUS OWNER LIZ REPORTED). I PURCHASED THE VEHICLE MARCH 2018 AND SENT IT IN KIA A MONTH LATER. LOCAL DEALERSHIP TOLD ME THE ENGINE NEEDED TO BE REPLACED BUT MY EXTENDED WARRANTY I PURCHASED DIDN'T APPROVE IT BECAUSE IT WAS A PREVIOUS PROBLEM (2015 ) OVAL DEALERSHIP TOLD ME ENGINE IS CONSUMING OIL AND THEY DO NOT KNOW WHERE THE OIL IS GOING. IT BLOWING SMOKE AND NOT DRIVABLE. THE CAR HAS BEEN IN THE SHOP (ANCIRA KIA) SINCE JANUARY AND KIA CORPORATE HAS BEEN PAYING MY RENTAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189793March 18, 2019
UNKNOWN OR OTHER
ON MARCH 7, 2019, MY 2013 KIA OPTIMA CAUGHT FIRE WHILE MY DAUGHTER WAS DRIVING. SHE PARKED THE CAR IN A PUBLIC PARKING LOT AND REALIZED THE FRONT END OF THE CAR WAS ON FIRE. THANK GOD SHE IS PHYSICALLY OKAY, AND NO ONE ELSE WAS INJURED. MY CAR WAS A TOTAL LOSS, ANOTHER CAR WAS A TOTAL LOSS, AND A THIRD CAR WAS DAMAGED. THE INSURANCE COMPANY DETERMINED THE CAUSE OF THE FIRE WAS NO FAULT OF THE MOTORIST, RATHER PRODUCT MALFUNCTION. ANY SUGGESTIONS WELCOME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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