Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11252934September 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE RPMS DROPPED TO 0 AND THE VEHICLE STALLED. THE CONTACT HEARD AN ABNORMAL NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED BRIEFLY AND THEN TURNED OFF. THE CONTACT STATED THAT SHE WAS ABLE TO DRIVE UP TO 20 MPH BEFORE THE VEHICLE BEGAN TO HESITATE AND MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PARKED ON THE SIDE OF THE ROAD AND THEN RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO NALLEY KIA (LOCATED AT 7849 MALL PKWY, LITHONIA, GA 30038, (678) 374-3820), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TOWED TO PEP BOYS WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252455August 30, 2019
ENGINE
I OWN A 2013 KIA OPTIMA MY CAR WOULDN'T START. THEN AFTER A FEW TRIES IT STARTED UP. THEN IT DID IT AGAIN. MY CAR WOULDN'T START. MY CAR WOULD STALL OUT. THEN IT STARTED MAKING A KNOCKING NOISE IN THE ENGINE. THE NEXT DAY THE CHECK ENGINE LIGHT WENT ON. MY ODOMETER JUST HIT OVER 100,000 A FEW WEEKS BEFORE. I MADE AN APPT AT A KIA DEALERSHIP SERVICE DEPT BUT IT'S NOT UNTIL NEXT WEEK. I'VE ONLY HAD THIS CAR FOR 3 MONTHS. I JUST PURCHASED IT. NOW I'VE LEARNED ABOUT THE KIA RECALL SC147 & NHTSA RECALL 17V224000 ON BEARINGS THAT LEAD TO ENGINE SEIZURE & THAT CAN LEAD TO METAL IN THE OIL. AND IT CAUSES A KNOCKING NOISE. I AM POSITIVE THIS IS WHAT'S WRONG WITH MY CAR. I HOPE THE KIA DEALERSHIP WILL FIX MY CAR NEXT WEEK THAT'S THE EARLIEST APPOINTMENT THEY HAVE. I HOPE I CAN GET A CAR LOANER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246476August 26, 2019
ENGINE
THE VIN DID NOT GET THAT THIS IS AN OPTIMA HYBRID, WHICH ISN'T IN THE RECALL, SC145, BUT HAS SIMILAR SYMPTOMS, ONLY KIA OPTIMAS. DRIVING AT 75MPH, I TRIED TO ACCELERATE TO GET AROUND A CAR AND I FELT/STARTED HEARING ROD KNOCK. AT IDLE THE SOUND IS WORSENED ONLY BECAUSE I'M NOT GOING HIGHWAY SPEEDS. I'M WORRIED THAT THE ENGINE COULD HAVE SEIZED AND CREATED A SERIOUS ACCIDENT. IT WAS DIAGNOSED AS ROD FAILURE AT THE KIA DEALERSHIP. THE CAR HAS 116,000 MILES AND IS JUST OUTSIDE OF THE WARRANTY. THEY DON'T WANT TO HELP OUT IN ANY WAY BECAUSE IT'S NOT PART OF THE RECALL PROGRAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245928August 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHILE I WENT ON THE HIGHWAY THE ACCELERATION FELT VERY SLUGGISH AND HAD A HARD TIME SPEEDING UP TO THE SPEED LIMIT. THE CAR ONLY GOT WORSE AS I WENT ON A STREET AND IT FELT AS THOUGH IT DID NOT WANT TO GO, LIKE IT LOST MOST OF ITS POWER. TURNS OUT SOMETHING IS WRONG WITH THE ENGINE BUT I FEEL THAT MY CAR SHOULD BE UNDER A NEWER RECALL BUT ISN'T, AS SMOKE WAS COMING OUT OF THE EXHAUST AND THE ENGINE LIGHT WASN'T EVEN ON. SOMEHOW THE CAR WAS OUT OF OIL WITH NO LIGHT COMING ON TO INDICATE THAT AND RECENTLY ABOUT A WEEK AGO OIL WAS PUT IN, AND WEEKS PRIOR OIL WAS PUT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245248August 20, 2019
UNKNOWN OR OTHER
WHILE ACCELERATING VEHICLE WOULD LOSE POWER EVEN THOUGH GAS PEDAL WAS PRESSED. THERE WERE NO RPMS SHOWING AT ALL NO MATTER WHAT SPEED I WAS DRIVING. CAR WOULD ACCELERATE UNTIL ENGINE POWER LOST, I WOULD LET OFF THE GAS, CAR WOULD SHIFT HARD AND THEN I COULD ACCELERATE AGAIN UNTIL JUST PRIOR TO NEXT GEAR. SAME THING WOULD HAPPEN. ALSO, WHEN THIS OCCURRED, I LOST ALL AIR CONDITIONING COOLING. FAN WOULD BLOW BUT NO COLD AIR.. DROVE FINE PRIOR TO THIS HAPPENING AND DROVE FINE AFTER CAR SAT OVER NIGHT. HAVEN'T BEEN ABLE TO DUPLICATE ISSUE BUT HAVE VIDEO AND PICTURES SHOWING NO RPM, BUT TRAVELLING/ ACCELERATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244694August 17, 2019
AIR BAGS, SEAT BELTS
MY DAUGHTER REAR ENDED ANOTHER CAR. HER AIR BAGS DID NO DEPLOY AND HER SEAT BELT DIDN'T LOCK. FORTUNATELY NO ONE WAS HURT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11244232August 15, 2019
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT TOOK THE VEHICLE TO CLASSIC KIA CARROLLTON (2920 N INTERSTATE 35E, CARROLLTON, TX 75007, (866) 559-8140) TO BE REPAIRED PER UNKNOWN RECALLS REGARDING THE ENGINE AND AIR BAGS. THE DEALER KEPT THE VEHICLE FOR 85 DAYS, BUT THE AIR BAG INDICATOR ILLUMINATED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DETERMINED THAT THE SRS MODULE NEEDED TO BE REPLACED AT THE COST OF $854. THE CONTACT BELIEVED THE DEALER WAS DISHONEST AND DID NOT TELL HER ABOUT THE SRS MODULE AT THE TIME OF THE INITIAL REPAIR. THE DEALER CLAIMED THAT THE SRS MODULE HAD NOTHING TO DO WITH THE AIR BAG RECALL. THE CONTACT RESEARCHED THE DEALER AND FOUND SEVERAL COMPLAINTS OF PEOPLE BRINGING THEIR VEHICLES IN FOR RECALL REPAIRS AND EXPERIENCED OTHER ISSUES AFTERWARDS. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 139,372.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244313August 15, 2019
STRUCTURE:BODY
BEFORE I PAID OFF MY CAR IN 12-1-18, MY 2013'KIA OPTIMA'S PAINT STARTED CHIPPING OFF. IT HAS CHIPPED OFF FIRST ON THE HOOD AND THEN ON THE DOOR JAMS ON BOTH FRONT DOORS. I FIND THIS SUSPICIOUS IN THAT WHEN I BOUGHT THE CAR NEW, THEY WERE PUSHING AN EXTRA PAINT PROTECTION PROGRAM- - FOR A MEAR $2000 PLUS EXTRA! IT'S AS IF THEY KNEW THE PAINT WOULD FAIL IN LESS THAN FIVE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243579August 13, 2019
ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL AND THE CONTACT HEARD AN ABNORMAL CLINKING NOISE. IN ADDITION, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED AND FLASHED. THE VEHICLE WAS TAKEN TO SOUTHWEST KIA OF ROCKWALL (1790 INTERSTATE HWY 30, ROCKWALL, TX 75087, (469) 402-2900) WHERE AN ENGINE KNOCKING TEST WAS PERFORMED, BUT IT FAILED TWICE. IN ADDITION, OIL WAS ADDED TO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD INVESTIGATE THE FAILURE; HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 122,,856. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243686August 13, 2019
STEERING
BACK IN 2016 THE STEERING RECALL ISSUE WAS REPAIRED ON MY VEHICLE. IN FED 2017 DURING THE 50K MILE WARRANTY INSPECTION KIA REPLACED THE POWER STEERING ASSEMBLY. ABOUT A WEEK AGO MY STEERING BEGAN TO HAVE THE SAME ISSUE, LOTS OF PLAY IN THE STEERING WHEEL, VIBRATIONS FELT THROUGH THE PEDALS INTO THE STEERING. KIA IS NOW SAYING IT HAS NOTHING TO DO WITH THE RECALL THAT IT IS NORMAL WEAR AND TEAR. I HAVE NEVER HEARD OF NORMAL WEAR AND TEAR TO A VEHICLE STEERING SHAFT OR ASSEMBLY. WHILE DRIVING THE STEERING IS VIBRATING AND DOES NOT FEEL TOTALLY CONNECTED TO THE WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242157August 6, 2019
ELECTRICAL SYSTEM
DROVE TO GET ICE CREAM AND CAR WAS RUNNING WELL, WITHOUT ANY PROBLEMS. SHIFT THE CAR OFF TO ORDER ICE CREAM, AND WHEN GETTING BACK IN THE CAR, THE CAR WOULD NOT START. ALL THE LIGHTS WOULD COME ON AND MY MUSIC WOULD PLAY AS WELL AS THE AC TURNED ON, BUT NOTHING MORE THAN AN ALMOST SILENT TICKING SOUND COMING FROM UNDER THE HOOD. HAD MY HUSBAND TRY TO JUMP THE CAR TO SEE IF THAT HELPS, AND NOTHING HAPPENED. I HAD THE CAR TOWED HOME AND THE NEXT MORNING, MY HUSBAND AND I REPLACED THE IGNITION SENSOR FUSE AND THE CAR STARTED. THEN A COUPLE HOURS LATER I TRIED TO START THE CAR AGAIN, AND IT WAS DOING THE SAME THING. CAR HAS BEEN DISABLED EVER SINCE AND IS GOING ON 1 WEEK NOW. CAR BROKE DOWN ON WEDNESDAY 31 JULY, 2019. NOT TO MENTION THAT I JUST HAD MY RADIATOR COOLING FAN REPLACED TWO DAYS PRIOR TO THIS BREAKDOWN. I ALSO HAD MY REPLACEMENT RECALL ENGINE PLACED IN JUST ABOUT A MONTH AGO. ALL OF THESE PROBLEMS ARE HAPPENING AFTER THE RECALL HAS BEEN PLACED, AND THE ONLY THING I GET IS KICK BACK WHEN I SAY THIS CANNOT BE COINCIDENTAL. I GET TOLD THAT MY CAR HAS MANY MILES ON IT SO THINGS ARE EXPECTED TO BREAK. UNACCEPTABLE AND UNAPPRECIATED AND JUST DOWN RIGHT WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240862July 31, 2019
STEERING
THE STEERING STICKS AND THERE IS OBVIOUS EVIDENCE OF RESISTANCE WHILE DRIVING. I TOOK IT TO PATTERSON KIA IN ARLINGTON, TX AND THEY PERFORMED A SOFTWARE UPDATE. THIS IS A MECHANICAL ISSUE AND OF GREAT SAFETY CONCERNS. THIS IS SUBSEQUENT TO PRIOR RECALL SERVICE PERFORMED ON THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235143July 26, 2019
ENGINE
ENGINEERING DIED WITH NO WARNIGS ON STATE HIGHWAY 33 WHILE MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234109July 23, 2019
ENGINE, POWER TRAIN
THIS CONCERNS KIA RECALL SC147. I HAVE A 2013 KIA OPTIMA EX THAT I PURCHASED USED WITH 98,000 MILES ON IT IN FEBRUARY 2019. THE CAR DROVE PERFECT WITHOUT ANY PROBLEMS. I RECENTLY HAD THE OIL CHANGED IN JUNE. A COUPLE OF WEEKS LATER THE MOTOR STARTED KNOCKING SLIGHTLY FOR NO REASON AFTER A RECENT TRIP TO MEMPHIS, TENNESSEE. THE ENGINE STALLED IN TRAFFIC SO I PUT IT IN NEUTRAL AND I WAS ABLE TO CRANK IT BACK UP. THE NEXT MORNING IT WAS REALLY KNOCKING LOUDLY SO I TOOK IT TO A MECHANIC WHO STATED THE ENGINE WAS TRYING TO THROW A ROD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232851July 17, 2019
ENGINE, STEERING, UNKNOWN OR OTHER
THE IGNITION SWITCH WON'T TURN, CAR SEEMS TO BE ON EVEN THOUGH LETS AREN'T IN IGNITIINNSWITCH, RADIO COMES ON BUT CAR LET STICK IN ON POSITION AND WON'T TURN..DOORS WON'T LOCK UNLESS KEY IS USED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232849July 17, 2019
ENGINE
TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILED DRIVING AT APPROXIMATELY 65 MPH, THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. WHILE AT A STOP LIGHT THE ENGINE SUDDENLY STALLED. THE ENGINE WAS RESTARTED AND MOMENTS LATER SMOKE AND FLAMES WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. AFTER EXITING THE VEHICLE, THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11232943July 17, 2019
ENGINE
THE MOTOR IN MY 2013 KIA OPTIMA SPUN A ROD BEARING ON THE WAY TO A OUT OF TOWN SOFTBALL TOURNAMENT FOR MY DAUGHTER THE WEEKEND OF JUNE 28TH THRU JUNE 30 2019. MY FAMILY AND I WERE ABOUT 40 MILES AWAY FROM HOME ON THE HIGHWAY WHEN THE VEHICLE STARTED TO LOSE POWER. WE STOPPED TO CHECK THE CAR TO SEE WHAT COULD BE THE PROBLEM AND THAT'S WHEN I HEARD A KNOCKING NOISE COMING FROM THE MOTOR. AT THAT POINT I HAD NO CHOICE BUT TO HAVE IT TOWED TO A MECHANIC SHOP IN ANOTHER CITY AND STAR WHERE THE CAR STILL IS TODAY. THE VEHICLE HAS NOT BEEN STARTED SPENCE THE DAY OF BREAK DOWN.(JUNE 28TH 2019)THE MECHANIC RECOMMENDED ME TO SEE IF THERE WAS A RECALL ON THE VEHICLE FOR THIS PROBLEM AND WITH YOUR VIN LOOKUP TOOL I WAS ABLE TO FIND OUT THAT THE MOTOR DOES HAVE A RECALL ON IT FOR THIS VERY REASON. (OIL PASSAGES MAY BE BLOCK DUE TO DEBRIS FROM MANUFACTURER CLEANING DEFECT. CAUSING PREMATURE ROD BEARING WEAR FROM NOT CLEANING ENGINE PROPERLY BEFORE ENGINE ASSEMBLY).. I NEVER RECEIVED NOTICE IN THE MAIL ABOUT A RECALL ON MY VEHICLE NOR DO I HAVE RECALL NUMBER. THE MECHANIC IS WILLING TO FIX THE ENTIRE PROBLEM FOR US BUT I NEED TO KNOW IF I SHOULD ALLOW HIM AND WILL RECEIVE REIMBURSEMENT AFTER PAID REPAIRS OR WOULD YOU LIKE ME TO HAVE IT TOWED TO A KIA AUTHORIZED DEALER FOR REPAIRS. THANK YOU FOR YOUR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232374July 16, 2019
POWER TRAIN
IM DRIVING IN THE CITY STREETS THE CAR HAS HAD A CODE THAT CAME UP 1 MONTH AFTER THE IT IS A CORE TO REPLACE TUBE TO THE SXL TURBO THIS WORK WAS PERFORMED AT THE TIME OF THE SECOND ENGINE REPAIR DUE TO RECALL I HAVE CONTACTED KIA AND TOLD THEM OF THE ISSUE NOW CURRENTLY AS I WAIT FOR MY APPOINTMENT THE SERVICE DEPARTMENT IS SO BACKED UP I NOW HAVE A ISSUE WHERE I CAN NOT REVERSE THE CAR WANTS TO SHUT OFF AS I ACCELERATE AND IT FEELS LIKE THERE IS A PARKING BRAKE ON I TOLD KIA THE CAR JERKS GOING INTO 1ST GEAR AND THEN ACCELERATES WITH A JERKING MOTION TOOK IT TO A LOCAL MECHANIC VERIFIED ONLY CODE THAT SHOWS UP IS FOR THE TURBO IT HAS A FLUTTER THAT NEEDS TO BE ADJUSTED OR LINE REPLACEMENT BUT I HAVE PROOF THAT THAT WORK WAS ALREADY DONE I DO NOT KNOW IF THE CAR WILL MAKE THE APPOINTMENT TIME NOW THAT IT IS 5 DAYS OUT VERY DANGEROUS DUE TO CAR IS NOT ABLE TO ACCELERATE AT A SAFE SPEED GOING INTO ANY INTERSECTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232598July 16, 2019
POWER TRAIN
VEHICLE STALLS OUT AND LOSES POWER WHILE DRIVING. AT TIMES ENGINE LIGHT MAY FLICKER. SOMETIMES ON START UP ENGINE WILL PUTTER LIKES ITS NOT FIRING ON ALL CYLINDERS. AFTER RETSTART SEVERAL TIMES THE RPM GAGE WILL NOT MOVE WHILE DRIVING. DEALER DROVE VEHICLE BUT COULD NOT FUND ANY CODES APPEARING AND PROBLEM DID NOT OCCUR WHILE IN SHOP. PROBLEM HAS BEEN GOING ON FOR ABOUT 3 WEEKS OFF AND ON. ON ONE OCCASION I WAS NEARLY REAR ENDED ON THE FREEWAY WHEN VEHICLE STALLED OUT AT APPROXIMATELY 65 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231696July 14, 2019
ENGINE
WHILE DRIVING AT 65 MPH ON THE FREEWAY MY KIA SUDDENLY STALLED CAUSING ME TO HAVE TO STEER THE CAR OFF THE FREEWAY BARELY AVOIDING GETTING STUCK IN THE MIDDLE OF THE FREEWAY. LUCKILY TRAFFIC WASN'T BAD BUT I DID HAVE TO AVOID GETTING HIT BY ONCOMING CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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