Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11352804September 2, 2020
ELECTRICAL SYSTEM, ENGINE
WHEN ISTART MY VEHICLE, SOMETIMES THE RADIO DOES NOT COME ON, SO I HAVE TO PULL THE FUSE AND PLACE IT BACK IN. ALSO, I CANNOT EXCEL PAST 40MPH, OTHERWISE IT STALLS. THE DEALERSHIP STATED I NEEDED A NEW ENGINE. I WAS STRANDED IN WYOMING, SO I HAD TO LEASE A NEW KIA. I STILL OWE ON MY 2013 OPTIMA, WHICH IS NOT DRIVABLE. I DID NOT WANT A NEW VEHICLE. I'M VERY FRUSTRATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352298August 31, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352111August 30, 2020
ENGINE, VEHICLE SPEED CONTROL
I HAVE A KIA 2013 OPTIMUM SXL, YESTERDAY AUG 30 MY KIA OUT OF NOWHERE CHECK ENGINE LIGHT CAME ON THEN IT PROCEEDS TO STOP ON THE FREEWAY IN TRAFFIC!! WHILE I'M GOING 65 NOW IT WON'T START AT ALL THE CHECK ENGINE LIGHT COME ON BUT MY ENGINE KNOCKS AND THEN CUTS OFF. YES I DID HAVE OIL IN MY CAR IN FACT IT'S ON THE FULL LINE SO I DON'T UNDERSTAND WATS GOING ON THE ENGINE KNOCKING REALLY HARD NOT LEAKS ON MY CAR AT ALL EVEN WHEN I APPLY PRESSURE TO ACCELERATE IT STAYS ON 0 THEN ENGINE KNOCKS AGIN AND THEN BACK OFF I TRIED 3 TIMES AND HAD TO ENDE UP PUSHING MY CAR OUT OF TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351727August 28, 2020
AIR BAGS
THE AIR BAG LIGHT IS ON AND HORN AND STEERING WHEEL BUTTONS DON'T WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351740August 28, 2020
FUEL/PROPULSION SYSTEM
HELLO I RECENTLY WAS FILLING UP MY VEHICLE AND IT FLOODED OF GASOLINE.. I CAN'T SEEM TO FILL MY TANK UP FULLY AND HAVE THE PUMP STOP ITSELF IT OVER FLOWS AND POURS ALL THE GASOLINE THIS IS EXTREMELY DANGEROUS.. AND I DID SEE THAT THERE IS A RECALL FOR DUE TOO THE FUEL AREA. IS THIS FIXABLE THROUGH THIS RECALL? THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351718August 27, 2020
AIR BAGS
MY AIR BAG LIGHT WILL NOT GO OUT, SO I TOOK CAR TO MECHANIC AND HE REPLACED CLOCK SPRING AND AIR BAG LIGHT STILL ON. SO LOOKED UP RECALLS FOR KIA 2013 AND I SEE AIR BAG DEFAULT AND I CALLED KIA AND WAS TOLD EVEN THAT WAS A PROBLEM FOR SOME KIA 2013 MY CAR IS NOT INCLUDED BECAUSE OF MY VIN. I WENT BACK TO MECHANIC AND HE STATED THAT IT WAS AN AIR BAG ISSUE WITH KIA AND SHOULD BE TAKEN CARE OF BECAUSE IT IS SAME ISSUE THEY RECALLED KIA OPTIMA 2013 REGARDLESS OF VIN IT IS WITHIN THE YEAR OF RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351483August 26, 2020
ENGINE
CAR SHUT OFF WHILE ON THE HIGHWAY CAUSING ME TO BREAKDOWN IN A TUNNEL WITH NO BREAK DOWN LANE, CAR WILL NO LONGER START. DEALERSHIP SAID THE RECALL FOR THE MOTOR WAS OK ON MY VECHILE BUT I KEEP UP WITH MAINTENANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351208August 25, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I WAS DRIVING THEN THE CAR SHUTOFF ALMOST CAUSING AN ACCIDENT. IT STATED HYBRID SYSTEM WARNING DO NOT DRIVE. THE CAR WILL NOT START AND GETS A FEW GAUGE LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350733August 22, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SO FROM THE START I BOUGHT THE CAR $5000 CASH FROM A DEALERSHIP WHO PROMISED A 3 MONTH WARRANTY 3 WEEKS INTO HAVING THE CAR I DECIDED TO TAKE A ROAD TRIP FOR MY GRADUATION PARTY FROM HIGH SCHOOL I'M ABOUT 2 HOURS OUT FROM MY CITY GOING DOWN THE HIGHWAY CAR JUST STOPS ACCELERATING AND FLASHING A ENGINE LIGHT WHILE I'M ON A ONE WAY HIGHWAY TRACTOR TRAILERS AND CARS ARE GOING 80MPH BEHIND MEANWHILE MY CAR CAN'T ACCELERATE LUCKILY I WAS ABLE TO PULL OVER WITHOUT LOSING MY LIFE SO I CALL THE DEALERSHIP AND HE HANGS UP AND SAYS THERE'S NOTHING HE CAN DO THERE'S NO WARRANTY AT ALL AND I'M JUST IN SHOCK I'M STRANDED ON THE HIGHWAY WITH NO ONE NEAR ME THAT I KNOW SO I END UP PAYING THE TOW TRUCK $600 TO GO BACK TO MY CITY TAKE THE CAR TO MECHANIC HE SAYS IT'S THE KNOCK SENSOR HE ' FIXED' IT ON THE WAY HOME FROM PICKING IT UP FROM THE MECHANIC I WAS DRIVING ON THE HIGHWAY AGAIN THE CAR DOES THE SAME EXACT THING BUT THIS TIME IT WAS WORSE BECAUSE CARS WAS RIGHT BEHIND ME ALMOST HIT ME AND SWERVED AND ALMOST TOOK THERE OWN LIFE AND MY CAR JUST WON'T ACCELERATE ANYMORE AND SOUNDS HORRIBLE KNOCKING SOUND WHILE CARS ARE COMING STRAIGHT BEHIND ME I PULLED OVER EVENTUALLY GOT IT TOWED BACK TO THE MECHANIC AFTER PAYING HIM HE SAYS HE'S STILL TRYING TO FIX IT I HONESTLY JUST WANT TO BE SAFE IN MY CAR THAT WAS SUPPOSED TO GET ME TO COLLEGE NOW IM OUT OF A CAR AND COLLEGE FUNDS DUE TO FIXING THE CAR AND CAN'T EVEN GO DUE TO LACK OF SAFETY ON VEHICLE IT WAS VERY TRAUMATIZING AND IMPACTING ON MY LIFE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350039August 18, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY CAR QUITS WHILE DRIVING. WARNING LIGHTS FLASH OFTEN ON DASHBOARD EVEN AFTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348783August 12, 2020
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE, ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOSIE WHEN STARTED. THE CONTACT STATED THAT THE KEY WAS IN HER HAND AND THE CAR WAS OFF BUT STILL WAS HEARING THE NOISE. WHEN SHE OPENED THE HOOD TO DISCONNECT THE BATTERY AND WALK AWAY WITH THE KEYS IN HER HAND, THERE WAS A LOUD POP AND SMOKE STARTED TO COME FROM THE ENGINE. THE FIRE DEPARTMENT ARRIVED AND INFORMED THE CONTACT THAT IT LOOKED LIKE THE ABS BRAKE MODULE CAUGHT FIRE AND THEY EXTINGUISHED THE SMOKE. A POLICE AND FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SERRA KIA (12304 30 MILE RD, WASHINGTON, MI 48095) AND WAS DIAGNOSED THAT THE ABS BRAKE MODULE AND HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED YET DUE TO PART NEEDED TO BE ORDER. THE CONTACT STATED THAT THE VEHICLE WAS UNDER AN INVESTIGATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11348910August 12, 2020
STEERING
TL* THE CONTACT'S WIFE OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE HIS GRAND-DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED TO OPERATE AS NEEDED. THE CONTACT WAS UNAWARE IF ANY WARNING LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT'S GRAND-DAUGHTER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE POWER STEERING. THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348710August 11, 2020
ENGINE
MY 2013 KIA OPTIMA STARTED MAKING A TICKING NOISE AT IDLE AND THE ENGINE LIGHT CAME ON. I TOOK IT INTO MY DEALERSHIP, AFTER THEY GOT ME FOR ABOUT $800 FOR ODDS AND ENDS, THEY SAID MY TIMING NEEDS INSPECTED. I SAID DO IT. THEN LATER GOT A CALL FROM THE SERVICE ADVISOR SAYING "NEVERMIND, MY CERTIFIED TECH DOESN'T THINK IT NEEDS CHECKED". CERTIFIED TECH? SO, A ASC CERTIFIED TECH HASN'T BEEN WORKING ON AND DIAGNOSING MY CAR UNTIL NOW? I LEFT THE DEALERSHIP WITH THE SAME TICK AND THE ENGINE LIGHT STILL ON. I ALSO HAVE PROOF OF "DEFERRED SERVICE" BY THE SERVICE ADVISOR, FOR TIMING INSPECTION. I WAS ALSO TOLD ON THE PHONE THE WHOLE ENGINE SHOULD BE PULLED APART TO REALLY DIAGNOSE THE ISSUE. WHAT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344142August 9, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I WAS RIDING DOWN THE ROAD CAR JUST STOPPED AFTER STOPPED TRY TO CRANK AGAIN WOULDN'T CRANK WHEN IT DID CRANK IT HAD NO POWER SPUTTERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344180August 9, 2020
ENGINE
WHILE GOING 70 MPH DOWN THE INTERSTATE MY ENGINE SHUT OFF WITHOUT WARNING THANKFULLY I GOT IT PULLED OVER TO THE SIDE OF THE ROAD. IT STARTED BACK UP AND MADE IT THE SHORT DISTANCE TO MY HOUSE THIS IS THE SECOND TIME IN A WEEK IT HAS DONE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344220August 9, 2020
ENGINE
EVEN THOUGH KIA SUGGESTS OIL CHANGE INTERVALS OF 7500 I'VE BEEN GETTING MINE CHANGED EVERY 3000 MILES. I STILL HAD 100 MILES TO GO AND I NOTICED MY CAR WAS RUNNING A LITTLE ROUGH AND THEIR WAS A CHANGE IN ITS PERFORMANCE. I CHECKED MY ENGINE OIL AS A PRECAUTION AND THE DIP STICK BARELY SHOWED ANY OIL ON THE TIP. THIS PROBLEM STARTED AFTER I TOOK MY KIA IN FOR A RECALL, THEY UPDATED SOME SORT OF SOFTWARE AND A SOME HOSE THAT WAS RECALLED FOR DETERIORATION. THERE ARE NO LEAKS, NEVER HAD ANY AND NOW MY CAR IS BURNING 4 QUARTS OF OIL BETWEEN OIL CHANGE INTERVALS OF JUS 3000. I'VE SEEN MANY COMPLAINTS ON FORUMS BY OWNERS WHO ARE HAVING THE SAME ISSUE. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344086August 8, 2020
STRUCTURE:BODY
II HAVE PAINT PEELING AND FALLING OFF AT A RAPID RATE AND THE CAR ONLY HAS 77000 MILES IT IS GARAGE KEPT AND DETAILED TWICE A YEAR I FEEL IT NEED ATTENTION FROM KIA AS THIS IS NOT NORMAL THEY WILL NOT COVER IT AND IT APPEARS THIS IS AN ONGOING PROBLEM FOR THIS YEAR KIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343013August 3, 2020
STRUCTURE:BODY
I HAVE A 2013 KIA OPTIMA WITH PEARL WHITE PAINT. CONSISTENT WITH WIDESPREAD REPORTS OF RAPID PAINT PEELING AND DELAMINATION OF THIS PARTICULAR PAINT COLOR, I TOO AM EXPERIENCING THE SAME. ALSO CONSISTENT WITH WIDESPREAD REPORTING, THE PRIMARY AREAS ARE ALONG THE PILLARS AROUND THE WINDSHIELD (LONG VERTICAL STRIPS PEELED DOWN TO THE PRIMER), AND BUBBLING AND PEELING ON THE ENGINE HOOD, THE FRONT GRILL AND THE FRONT BUMPER. THIS HAS HAPPENED VERY QUICKLY, AND IS RAPIDLY WORSENING. I FIRST NOTICED THE PEELING AROUND THE WINDSHIELD ON 5/28/20, AND THE ENGINE HOOD AND BUMPER ON 8/2/20. I HAVE APPROXIMATELY 62,900 MILES ON THE CAR AND IT IS TYPICALLY GARAGED. MY UNDERSTANDING IS THAT THIS WILL CONTINUE TO WORSEN, AND THAT THE ENTIRE VEHICLE WILL NEED TO BE REPAINTED. I FIRMLY BELIEVE THIS IS A DEFECT, AS REPORTED BY OTHERS, WE ARE ALL EXPERIENCING THE SAME ISSUES IN THE SAME MANNER AND LOCATIONS ON THE VEHICLE. THIS SHOULD BE RECALLED AND REPAIRED BY KIA AT NO COST TO ME. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342719August 1, 2020
STEERING
STEERING WHEEL CLICKS CONSTANTLY WHEN TURNING ANY DIRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341914July 28, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO CONCORD KIA (2199 MERIDIAN PARK BLVD, CONCORD, CA 94520) WHERE THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL. THE VEHICLE WAS REPAIRED UNDER THE UNKNOWN RECALL. THE CONTACT MENTIONED THAT A YEAR LATER THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Optima