Kia Optima Complaints (2012)

1,029 consumer complaints on file.

#11118555August 8, 2018
ENGINE
AS I WAS DRIVING TO WORK YESTERDAY 8/7/2018, MY ENGINE STARTED MAKING A WEIRD SOUND. I JUST PURCHASED THE CAR FROM A PRIVATE SELLER ON 5/29/18 WITH 80K MILES ON IT, AS OF YESTERDAY IT HAS 85K MILES ON IT. I TOOK THE CAR FOR AN OIL CHANGE, JUST IN CASE, BUT WAS TOLD THE CAR WAS ONLY A PORTION OF A QUART LOW ON OIL, BUT THEY PROCEEDED WITH THE OIL CHANGE, AND TOLD ME THE SOUND WAS A ENGINE KNOCK AND ADVISED THAT I TAKE IT TO A DEALERSHIP. I DROVE THE CAR TO THE DEALERSHIP AND WAS TOLD IT WAS A ENGINE ROD KNOCK AND THAT THE ENGINE IS TOAST. I WAS TOLD THE REPAIRS (A NEW ENGINE) WOULD COST ROUGHLY $7000, AS I'M NOT THE ORIGINAL OWNER SO THE 100K MILE WARRANTY DOES NOT APPLY TO ME, AND I'M PASSED 60K MILES AS THE SECOND OWNER. THE TURBO ENGINES WERE RECALLED FOR THIS EXACT SAME ISSUE. THIS HAS TO BE RECALLED. IT IS UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118377August 7, 2018
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT SAFELY PULLED OVER AS THE BODY OF THE VEHICLE VEERED FROM LEFT TO RIGHT DUE TO THE LOSS OF POWER STEERING ABILITY. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SELMA KIA (2775 AUTO MALL DR., SELMA, CA 93662, (559) 891-2300) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118420August 7, 2018
SERVICE BRAKES
BRAKE LIGHTS STAYED ON WHEN CAR WAS OFF CRUISE CONTROL LIGHT STAYED ON PROBLEMS WITH ACCELERATION TOOK TO DEALER THEY SAID IT NEEDED NEW BRAKE PEDAL SENSOR $160 TO REPLACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118431August 7, 2018
AIR BAGS
TAKARA RECALL, I HAD TO REPLACE THE CONTACT ASSEMBLY CLOCK AFTER AIR BAG SIGN WOULD NOT TURN OFF, CERTAIN CARS WERE RECALLED DUE TO THIS PROBLEM , I BELIEVE IT SHOULD BE LOOKED INTO ADDITIONAL YEARS AS WELL SINCE THE PROBLEM IS STILL ON GOING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115518August 3, 2018
STEERING
I HAVE NOTICED THAT WHEN THE CAR IS NOT MOVING AND I MOVE THE STEERING WHEEL FROM SIDE TO SIDE I CAN HEAR A LIGHT POPPING NOISE. ALSO THE STEERING WHEEL HAS EXCESSIVE VIBRATION AND RADDLING WHEN I AM DRIVING BETWEEN 65-75 ON THE HIGHWAY, IT DECREASES AT 80 MPH. THIS ALSO HAPPENS IF I HAVE TO BRAKE SUDDENLY. IT IS NOT AN ISSUE WITH THE TIRES OR ALIGNMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115017July 31, 2018
STRUCTURE:BODY, ENGINE, WHEELS
WHILE DRIVING THE VEHICLE ON THE HIGHWAY UPON ACCELERATION THE RPMS SPIKED AND THERE WAS A CLICKING NOISE. AFTER RELEASING THE ACCELERATOR THERE WAS A LOUD NOISE LIKE A BROKEN MUFFLER THEN THE CAR LOST POWER. PULLING TO THE SHOULDER THE CAR BEGAN TO SMOKE AND SHORTLY AFTER STOPPING THE VEHICLE CAUGHT FIRE FROM SOMEWHERE UNDER THE HOOD WHICH SPREAD TO THE ENTIRE FRONT OF THE VEHICLE WHICH THEN BECAME ENGULFED IN FLAMES BEFORE A FIRE CREW COULD EXTINGUISH.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11114085July 27, 2018
ENGINE
'TAMARA RECALL' I OWED THE VEHICLE FOR NOT EVEN 1 YEAR AFTER FINANCING IT FROM A USED CAR LOT. I DROVE THE VEHICLE FROM MY HOME TOWN COLORADO SPRINGS TO FORT RILEY KS AFTER PURCHASING VEHICLE. THIS IS WHERE I WAS STATIONED. I DROVE FROM FORT RILEY KS TO ALBUQUERQUE NM FOR EASTER IN APRIL 2017 TO VISIT FAMILY. WHEN I RETURNED HOME IT STARTED SHAKING AND MAKING NOISES AND CHECK ENGINE LIGHT CAME ON. THE ERROR CODES WERE READ AND INDICATED IT WAS A CYLINDER MISFIRE. THE SAME TIME THIS ISSUE HAPPENED I GOT A RECALL FOR METAL SHAVINGS IN ENGINE CRANKSHAFT. I TOOK VEHICLE TO KIA AND THEY SAID THEY WILL NOT FIX THE RECALL UNTIL THE CYLINDER MISFIRE IS FIXED. THEY RECOMMENDED A COMPLETELY NEW ENGINE. IF I BUY A WHOLE NEW ENGINE THEN THEY GET OUT OF DOING THE RECALL. I WAS THEN DEPLOYED TO POLAND FOR 1 YEAR AND RECENTLY RETURNED AND THERE IS STILL NOTHING DONE ABOUT IT. SOUNDS KINDA FISHY TO ME. KIA IS HEATING AROUND THE BUSH. I CAN NOT EVEN DRIVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113936July 26, 2018
UNKNOWN OR OTHER
THE MORNING OF JULY 19TH, 2018, I WAS DRIVING MY KIA OPTIMA TO WORK. I HAD JUST GOTTEN ON INTERSTATE 20 AND WAS DRIVING IN THE RIGHT MOST LANE DURING RUSH HOUR. MY SUNROOF SHADE WAS OPEN BUT MY ACTUAL SUNROOF WAS CLOSED. SUDDENLY I HEARD WHAT SOUNDED LIKE A SHOTGUN GOING OFF IN MY CAR WITH THE WINDOWS CLOSED AND SOMEHOW, I WAS ABLE TO DRIVE FAIRLY STRAIGHT WITHOUT JERKING THE STEERING WHEEL AND CAUSING A MULTI CAR PILEUP. GLASS WAS FLYING AROUND INSIDE MY CAR, ALL OVER ME, THE SEATS, FLOORBOARDS, AND CONSOLE. I PULLED THE CAR OVER INTO THE EMERGENCY LANE SO THAT I COULD FIGURE OUT WHAT HAD HAPPENED. AFTER I EXITED THE CAR AND LOOKED AT THE TOP, I NOTICED THAT THE SUNROOF HAD A HOLE THE SIZE OF A SOFTBALL PROTRUDING OUTWARD. I LOOKED AROUND INSIDE THE CAR AND NOTHING BUT SHARDS OF GLASS COVERED MOST OF THE INTERIOR. I THEN GOT BACK IN THE CAR AND SHUT THE SUNROOF SHADE SO NO MORE GLASS WOULD FALL INSIDE THE CAR AND PULLED OFF THE NEAREST EXIT, WHICH WAS VERY CLOSE TO MY OFFICE LOCATION. ONCE AT WORK I SEARCHED ONLINE TO FIND OUT IF THIS WAS A COMMON OCCURRENCE WITH OTHER KIA OPTIMA OWNERS AND AS IT TURNS OUT IT APPEARED TO BE A WELL-KNOWN AND DOCUMENTED PROBLEM. I THEN CALLED THE NEAREST KIA DEALERSHIP AND ASKED IF THERE WERE ANY SAFETY RECALLS ASSOCIATED WITH EXPLODING SUNROOFS AND WAS TOLD 'NO'. HE SAID THAT HE WAS AWARE THAT THEY SOMETIMES OCCUR BUT IT WAS NOT A RECALL. EVEN THOUGH I HAVE NOT INCURRED INJURY'S OR EXPENSES (JUST AGGRAVATION AND INCONVENIENCE BECAUSE I HAD A SECOND VEHICLE TO DRIVE) I FEEL THAT IT IS NECESSARY TO REPORT THIS OCCURRING DUE TO IT BEING VERY UNSAFE. THE AVERAGE DRIVER PROBABLY WOULD HAVE PULLED THE WHEEL AND POSSIBLY BEEN KILLED OR INJURED THEMSELVES OR AND OTHERS. APPARENTLY, KIA DOES NOT APPEAR TO BE VERY CONCERNED ABOUT THE ISSUE AND THE SAFETY OF OTHERS, THEREFORE SOMETHING NEEDS TO BE DONE TO FORCE THEM TO ADDRESS THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114021July 26, 2018
STEERING
THE STEERING COLUMN INSIDE STARTED MAKING NOISES LIKE SOMETHING CRACKED INSIDE NOWTHE STERLING WHEEL MAKE NOISES ON EVERY TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112486July 19, 2018
ELECTRICAL SYSTEM, ENGINE
DRIVING ON INTERSTATE 84 W. CAR SUDDENLY CAUGHT ON FIRE OCTOBER 20, 2017. PASSENGER SAW SMOKE FROM FRONT SEAT. DRIVER PULLED-OVER. WE GOT OUT OF CAR. SAW FIRE UNDERNEATH. MOVED AWAY, CAR GRADUALLY BECAME ENGULFED IN FLAMES. FILED REPORT IN CONNECTICUT. INCIDENT NUMBER 17-0000359 SANDY HOOK FD FIRE DEPARTMENT RESPONDED. 61,852 MILES
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11112053July 17, 2018
ENGINE, UNKNOWN OR OTHER
I DROVE MY VEHICLE HOME FROM WORK (12 MILES), PARKED IN MY DRIVEWAY (VEHICLE TURNED OFF, NOT RUNNING) AND WALKED INSIDE. I SAT DOWN AND WITHIN A COUPLE OF MINUTES I HEARD A LOUD POP, I LOOKED OUTSIDE TO SEE FLAMES COMING FROM UNDER THE HOOD OF MY CAR. BY THE TIME THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE, THE CAR HAD BURNED TO THE GROUND AND HAD MELTED ALL OF THE SIDING OFF OF THE FRONT OF MY GARAGE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11111499July 16, 2018
POWER TRAIN
WHILE DRIVING ON MANY CITY STREETS 0-45MPH AND INTERSTATE 0-70MPH SERVICE ENGINE LIGHT COMES ON AND GOES OFF PERIODICALLY. WHEN THE LIGHT IS ON, CAR SHAKES AND SPUTTERS AS TRANSMISSION GEARS SHIFT (NOT ENGNE). APPEARS TO BE SOMETHING TO DO WITH THE TRANSMISSION. CAUGHT THE LIGHT ON AND READ CODE P0711. ACCORDING TO TSB 043 [REV ] /2/2013 THIS IS AN INTERNAL PROBLEM AND MUST BE CORRECTED BY A LICENSED MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111316July 14, 2018
POWER TRAIN, STEERING, SUSPENSION
PROBLEMS START IN 2012 ENGINE RECALL IN 2017 WAS REPLACE,STEERING RECALL IN 2018 STEERING COUPLING WAS REPLACE HOW EVER MY RACK AND PINION WAS AFFECTED AND NEEDS TO BE REPLACE. WE CALL THEM IN 2012 REGARDING THE STEERING WHEEL WITCH THEY DIDN'T FIX AT THAT TIME WHICH CAUSED RACK AND PINION TO WEAR OUT. WE WENT TO THREE DIFFERENT DEALER SHIPS REGARDING THIS CAR AND NOTHING WAS DONE. THIS CAR IS STILL GIVING US PROBLEMS AND WE WANT THE MANUFACTURE TO EITHER GIVE US OUR MONEY BACK OR FIX THIS PROBLEM THIS CAR IS A HAZARD TO OUR FAMILY, IF SOMETHING IST DONE SOME ONE IS GOING TO GET HURT IN THIS CAR!!! . THIS CAR STOP ON US IN TRAFFIC SOMEONE COULD OF GOTTEN HURT ,AAA HAD TO PULL THIS CAR TO THE SELMA DEALER SHIP AT THAT TIME. ON THE FREEWAY THE STEERING WHEEL WOULD PULL SIDE TO SIDE THAT'S DANGEROUS. FROM 2012 UNTIL NOW THIS CAR IS STILL GIVING US PROBLEMS. WE HAVE ALL THE PAPER WORK THAT WAS DONE ON THIS LEMON.WHY DON'T SOMEONE HELP THESE CONSUMERS OUT HERE WITH THESE PROBLEM ON THE KIA. I NEED HELP AS ASAP. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111163July 13, 2018
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS ARE DIM AND MAKE IT DIFFICULT TO DRIVE SAFELY AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104828June 30, 2018
ELECTRICAL SYSTEM, ENGINE
THE ELECTRIC MOTOR HYDRAULIC PUMP NEEDED TO BE REPLACED I WAS TOLD IT WASNT A RECALL HOWEVER IM SEEING SEVERAL OF THE SAME COMPLAINTS. WHILE DRIVING ABOUT 55 MPH MY CHECK ENGINE LIGHT CAME ON MESSAGE APPEARED TELLING ME TO STOP DO NOT DRIVE CANT DRIVE SAFELY. NOW MY VEHICLE IS MAKING A LOUD KNOCKING NOISE I HAVE NO ACCELERATION POWER AND I HAVE NO OIL LEAKS BUT MY CAR IS BURNING UP OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104730June 29, 2018
UNKNOWN OR OTHER
MOTOR IS LOCKED UP,SHOULDN'T HAVE HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102355June 18, 2018
STEERING
THERE IS A KNOCKING NOISE COMING FROM MY STEERING WHEEL FOR ABOUT 7 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102201June 15, 2018
STEERING, UNKNOWN OR OTHER
MY STEERING WHEEL SHAKES WHEN I AM COMING TO A STOP AT A HIGH SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101949June 14, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
TODAY I JUST GOT MY CAR BACK FROM THE DEALERSHIP YESTERDAY FOR THE BRAKES FAILING IN THE HYBRID SYSTEM THEY TOLD ME EVERYTHING WAS FINE BUT THE MECHANIC SAID TO ME THAT WE DON'T KNOW WHAT'S GOING ON WITH THE CAR SO THEY LET ME LEAVE WITH IT I WAS IN LAKE WORTH TODAY DOING 45 MILES PER HOUR AND IT DID IT AGAIN AND SAID CHECK BRAKE CAR SHUT OFF MY BRAKES FAILED AND I RAN INTO A MEDIAN TO STOP MY CAR. KIA CORPORATION IS NOT DOING NOTHING ABOUT THIS THE DEALERSHIP DOES HE EVEN HAVE AN ANSWER FOR ME AND THAT IS GUNTHER KIA. I BELIEVE THAT I AM GOING TO DIE IF I DRIVE THIS CAR ANYMORE AND I HAVE A 4 YEAR OLD CHILD THAT THEY DO NOT CARE ABOUT I HAVE COMPLAINED TO THE KIA CORPORATION 5 TIMES ALREADY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11101703June 13, 2018
ENGINE, UNKNOWN OR OTHER
WHILE MY FAMILY AND I WERE DRIVING HOME AT A SPEED OF 45MPH WE LOST ENGINE POWER AND BRAKES. UPON THE VEHICLE FINALLY STOPPING, BLACK SMOKE BEGAN TO POUR OUT OF THE ENGINE COMPARTMENT. WE IMMEDIATELY EXITED THE VEHICLE AND SAW FLAMES BEGIN TO SPREAD FROM THE ENGINE. WE WERE NOTIFIED BY AN OFF DUTY DEPUTY THAT HE WAS GOING THE OPPOSITE DIRECTION WHEN HE SAW US WITH A FIRE UNDERNEATH OUR VEHICLE WHILE STILL MOVING. THE VEHICLE ULTIMATELY WENT UP IN FLAMES ALONG WITH EVERYTHING WE HAD INSIDE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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