Kia Optima Complaints (2012)
1,029 consumer complaints on file.
- #11298049January 8, 2020ENGINE
I WAS DRIVING THE CAR AT ABOUT 45 MPH, AND SUDDENLY THE CHECK ENGINE LIGHT, BATTERY, AND THE OIL LIGHT ALL CAME ON AT ONCE AND MY CAR STOPPED MOVING. THOUGHT IT WAS THE BATTERY OR THE STARTER AT FIRST BUT NOW I'M PRETTY SURE ITS EITHER THE ENGINE GOT LOCKED UP OR THE WIRES IN THE CAR JUST BURNT UP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11291977December 30, 2019ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 15 MPH, THE VEHICLE SEZED WITHOUT WARNING. WHEN THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROAD, TURNED OFF, AND RESTARTED THE VEHICLE, IT FAILED TO RETURN TO NORMAL. THE VEHICLE WAS TOWED TO A FAMILY MEMBER'S HOUSE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11291438December 27, 2019STRUCTURE:BODY
I WAS MERGING BACK ONTO THE FREEWAY AFTER I HAD A PANIC ATTACK DUE TO BEING OVER A BRIDGE WITH ALL THESE CARS AND THE CAR BEHIND ME PROCEEDS TO AGGRESSIVELY TRY TO CUT ME OFF FROM GETTING OVER AND HIT THE BACK OF MY CAR CAUSING DAMAGE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11290683December 22, 2019AIR BAGS, EXTERIOR LIGHTING
MY AIRBAG LIGHT TURNED ON AND STAYS ON WHILE DRIVING. MY INTERIOR 3WAY SWITCH LIGHT RANDOMLY TURNS ON AND STAYS ON WHILE DRIVING AND WON'T SHUT OFF UNTIL THE CAR IS OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11289274December 16, 2019ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I WAS ON THE INTERSTATE TRAVELING AT APPROX 70 MPH CHANGED LANES AND WHEN I WENT TO ACCELERATE THE VEHICLE STALLED LOST POWER I COASTED TO THE BREAKDOWN LANE AND ATTEMPTED TO START THE VEHICLE. IT WOULD NOT START. I HAD AAA TOW IT TO A HARDINGS GARAGE IN FAIRFIELD. THE TECHNICIAN SAID THIS MORNING THE VEHICLE STARTED BUT STALLED AS SOON AS HE TRIED TO MOVE IT. HE TOLD ME THAT THERE WAS A KIA RECALL 17V224000 THAT APPLIED TO THE ENGINE SO I GOT AAA TO TOW THE VEHICLE TO CHARLIES KIA IN AUGUSTA, ME. THEY TELL ME THAT THERE IS NO RECALL ON MY VIN. WHY WOULD I HAVE THE SAME STALLING AS INDICATED IN THE RECALL IF MY VIN DOES NOT APPLY???
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11288719December 12, 2019ENGINE
VEHICLE WAS IN MOTION WHEN CHECK ENGINE LIGHT CAME ON, CAR WAS DRIVEABLE BUT IDLING ROUGH. BROUGHT VEHICLE TO SHOP FOR DIAGNOSIS. ENGINE HAD FOLLOWING CODES SHOW UP ONCE DIAGNOSED. P0014 - B CAMSHAFT POSITION - TIMING OVER-ADVANCED OR SYSTEM PERFORMANCE. P0017 - CRANKSHAFT POSITION - CAMSHAFT POSITION CORRELATION BANK 1 SENSOR B. AFTER DIAGNOSIS MECHANIC FOUND FAULTY OIL CONTROL VALVE, PART ACTUALLY HAD A PIECE OF THE SCREEN HAD BEEN DISLODGED LEAVING A CIRCULAR HOLE. OTHER PIECE OF SCREEN WAS NEVER FOUND. ONCE REPLACED ENGINE STILL HAD A CODE, STATED CAM SHAFT POSITION SENSOR WAS FAULTY. MECHANIC REPLACED THAT PART AND FINALLY CODE CLEARED FOR ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11287465December 6, 2019ENGINE
THE CAR ENGINE MADE A NOISE AND THE ENGINE AND STARTING SMOKE WITH FIRE AND IT COMPLETELY STOPPED IN RUSH HOUR TRAFFIC. THE CAR SHUTDOWN IN TRAFFIC AND HAD TO PUSHED OUT OF THE STREET TO AVOID ME BEING HIT.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11282990November 30, 2019ENGINE
DRIVING DOWN THE HIGHWAY AND THE VEHICLE STALLED MOTOR SEIZED UP BUT UNSTUCK AFTER COOLING HAS BAD KNOCK NOW. STUCK ON HIGHWAY WAITING TO BE TOWED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11282995November 30, 2019ENGINE
ENGINE LOCKED UP AND SHUT DOWN WITH NO WARNINGS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11282827November 29, 2019POWER TRAIN, STEERING, SUSPENSION
STEERING COLUMN COUPLER
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281758November 22, 2019ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO DEMONTROND KIA (14101 NORTH FREEWAY, HOUSTON, TX) WHERE IT WAS DIAGNOSED THAT THE ENGINE BEARINGS FAILED AND DAMAGED THE ENGINE. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED CASE NUMBER: 13418572, BUT DID NOT ASSIST. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS INVALID.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281497November 21, 2019ENGINE
WHILE WAITING AT A STOP LIGHT MY CAR COMPLETELY SHUT OFF AND WOULDN'T START AGAIN. NOW THE ENGINE IS SEIZED UP AND WON'T TURN ON OR ANYTHING. NO LIGHTS OR WARNING SIGNS OF ANYTHING HAPPENING. I WAS AT A STOP LIGHT WAITING TO TURN LEFT ON A CITY STREET.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11280143November 14, 2019ENGINE, FUEL/PROPULSION SYSTEM
ON 9/3/2019 I TOOK MY 2012 KIA OPTIMA TO GOSSETT KIA SOUTH TO GET IT REPAIRED. IT DIDNT GET FIXED BEFORE I LEFT THE LOT MY CAR WAS SMOKING AND LEAKING ANTIFREEZE. I WAS STRANDED FOR 4 DAYS AFTER THAT DAY. I WENT TO THE NEAREST PART STORE AND PURCHASED A BOTTOM RADIATOR HOSE AND ANTIFREEZE. I HAD A MOBILE MECHANIC TO PUT THE HOSE ON. THERE AFTER I WAS STRANDED AGAIN THE CAR WOULDN'T START. I HAD IT TOWED TO FIRESTONE 10/4/2019. MY CAR STAYED THE LOT FOR A MONTH AND IT WAS THEN TOWED TO GOSSETT KIA NORTH FROM THERE IT HAS BEEN REPOSSESSED. I MADE PAYMENT ARRANGEMENTS TO GET THE CAR BACK I AM DETERMINED TO GET MY CAR REPAIRED. I USE THE CAR TO MAKE IT TO APPOINTMENTS. I AM DISABLED AND THIS DOESNT SEEM FAIR AT ALL IM PAYING NOTES ON A NONWORKING CAR. I HOPE TO HEAR FROM YOU SOON WITH FURTHER ADVICE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11279788November 13, 2019ENGINE
AS MY SON WAS DRIVING OUR KIA DOWN A HIGHWAY IN ROCKWELL NC IT JUST SHUT OFF, LOSS POWER WOULD NOT START BACK UP, SO HAD IT TOWED TO REPAIR SHOP AND MECHANIC SAID THE MOTOR IS SEIZED UP, SO I SEARCHED ONLINE FOR RECALLS AND THE EXACT THING HAS HAPPEN TO A TEE TO PEOPLE WHO WAS DRIVING DOWN THE ROAD OR HIGHWAY AND THE CAR JUST SHUTS OFF THANKFULLY MY SON OR ANYONE ELSE DIDN'T GET HURT...
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11279229November 10, 2019SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
VEHICLE'S ABS BRAKE ACTIVATE RANDOMLY ILLUMINATING THE ABS BRAKE SIGNAL ON DASHBOARD,WHILE IN MOTION AND WITHOUT TOUCHING THE BRAKES. THIS CAUSES THE VEHICLE TO DECELERATE AND HAS MADE THE VEHICLE COME TO A NEAR COMPLETE STOP. EVEN IF THE GAS PEDAL IS PRESSED TO ACCELERATE THE VEHICLE WILL NOT INCREASE SPEED, ONLY DECREASE. THE ISSUE HAPPENS 8/10 TIMES WHILE MAKING TURNS AND APPROX 5/10 WHILE DRIVING STRAIGHT ON FREEWAY . THIS HAPPENED ON 11/08/2019 IN THE EVENING, I IMMEDIATELY TOOK MY VEHICLE BACK TO KIA AND THEY CLAIMED TO HAVE DRIVEN MY CAR FOR 20 MILES AND DIDN'T SEE OR EXPERIENCE ANY ISSUES. MY CAR IS A 2012 AND ONLY HAS 58, 388 MILES. I DEMANDED THEY KEEP LOOKING BUT THEY CAUGHT AN ATTITUDE LIKE I MADE THE SCENARIO UP AND ANY STATED THAT I SHOULD DRIVE THE CAR WITH THEIR MECHANIC AS THEY "CANNOT REPLICATE MY DRIVING", LIKE I'M DRIVING IN THE [XXX] INDY 500. SINCE IT IS NOW SUNDAY, AND THE DEALER IS CLOSED IT WILL BE SITTING IN THEIR SERVICE CENTER MONDAY MORNING! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11278499November 6, 2019SERVICE BRAKES
I WAS DRIVING 60-70 MPH WHEN MY HYBRID SYSTEM ALERTED ME THAT MY BREAKS WERE AN ISSUE. I THEN TRIED TO SLOW AND COULD NOT. THE CAR SLOWED ITSELF AS A SAFTY PROCAUTION BUT I WAS IN 70 MPH TRAFFIC. NOT SAFE. IT WOULD NOT COMPLETELY STOP SO I WAS FORCED WITH THE OPTION OF HITTING A TREE TO MAKE IT STOP. KIA SAYS THAT IT MY BREAKS ELECTRICAL SYSTEM BUT THAT DOESN'T MAKE SINCE. I HAVE MY CAR WORKED ON REPEATEDLY TO AVOID THIS AND NOW LOOK? SOMETHING MALFUNCTIONED THAT SHOULDN'T HAVE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11278236November 5, 2019UNKNOWN OR OTHER
BEEN HAVING ISSUES WITH THE DRIVER SIDE WINDOW FOR SOME TIME. WHEN PUSHING THE WINDOW UP, IT KEEPS GOING BACK DOWN. AFTER MENTIONING IT TO THE KIA DEALER THEY SAID THERE WAS NOTHING WRONG. WELL, JUST YESTERDAY THE ENTIRE WINDOW MADE A CRACKING SOUND WHILE TRYING TO ROLL IT UP WHILE DRIVING. THEN THE ENTIRE WINDOW JUST FELL ALL THE WAY DOWN AND NOW IT WON'T GO UP AT ALL WHILE DRIVING ON THE FREEWAY. NOT SURE IF IT CAME OFF THE TRACKS OR IF IT HAS SOMETHING TO DO WITH THE MOTOR. AFTER DOING SOME RESEARCH I HAVE NOTICED THAT A LOT OF KIA OWNERS HAVE OR HAD THAT SAME ISSUE. THIS IS DEFINITELY SOME KIND OF DEFECT/PROBLEM IF SO MANY HAVE THE SAME ISSUE AND IT SHOULD BE RECALLED SINCE IT SEEMS LIKE A PROBLEM WITH THE MANUFACTURER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11277793November 3, 2019ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
2012 KIA OPTIMA EX WITH 48000 MILES NOW DRIVER-SIDE HEADLIGHT STOPPED WORKING, SO AS OF NOW I AM DRIVING WITH PASSENGER SIDELIGHT IN COMBINATION WITH PARKING LIGHTS. BUYING KIA OPTIMA IS THE BIGGEST MISTAKE I HAVE EVER DONE, IT SEEMS EVERY MONTH SOMETHING GOES WRONG WITH THIS VEHICLE. SURPRISINGLY NHTSA HAS NOT TAKEN ANY ACTION AS PER KIA OPTIMA WELL KNOWN DEFECTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11277301October 31, 2019ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 60 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD, BUT IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A DEFECTIVE BEARING IN THE ENGINE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11277377October 31, 2019POWER TRAIN
CAR ENGINE DIED AND LOST POWER ON HIGHWAY PUTTING ME AT RISK OF GETTING INTO AN ACCIDENT. I HAD TO PULL OVER ON SHOULDER QUICKLY AND THEN BLEW OUT A TIRE A I RAN OVER A UNAVOIDABLE OBJECT ON THE SIDE OF THE ROAD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0