Kia Optima Complaints (2012)

1,029 consumer complaints on file.

#11310012February 19, 2020
STEERING, EXTERIOR LIGHTING
ON FEB18 2020 HEAD LIGHTS AGAIN STOPPED WORKING NEW BULBS WERE PUT IN OEM REPLACEMENTS LIGHT GO OFF WHEN EVER THEY WANT THIS IS EXTREMELY DANGEROUS IF YOUR A RURAL ROADS INTERIOR LIGHT STAY ON OR GO OFF ON THERE OWN BUT MOSTLY IT'S THE HEAD LIGHT THAT WORK WHEN THEY WANT TO THIS ISSUE HAPPENS WHEN DRIVING AND WHEN STATIONARY KIA HAS TO DO SOMETHING TO REPAIR THE PROBLEM THIS ISN'T A WEAR AND TEAR PEOPLE'S THIS IS SUBPAR CRAFTSMANSHIP ON A SAFETY ISSUE AND I'M AFRAID SOMEONE WILL DIE. I HAVE READ OTHER COMPLAINTS WHERE THE CAR OWNERS PAYED 400.00 TO REPLACE THE WIRING AND BULBS ONLY TO HAVE IT HAPPEN AGAIN. MY OTHER ISSUE IS THAT KIA USED A PLASTIC STAR LOCKING BEARING IN THE STEERING COLUMN THAT BROKE AND I HAD TO FIX AT MY EXPENSE MECHANIC SAID IT'S A PROBLEM WITH THE CARS. WHEN DRIVING THE CAR MAKING A TURN YOU WOULD FEEL THE GRINDING IN THE STEERING WHEEL AND HEAR CLICKING. THIS WAS ON REGULAR CITY PAVED STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310190February 19, 2020
ENGINE, STEERING
STEERING STICKS AND YOU HAVE TO FORCEFULLY PULL THE STEERING WHEEL IN THE OTHER DIRECTION TO UNSTICK IT. OIL IS BURNING WITH NO OIL LEAKS, NO LEAKS IN OTHER FLUIDS, NO EXPLANATION AS TO WHERE IT IS GOING BUT IT IS BURNING THROUGH A QUART OF OIL EVERY 7 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309556February 16, 2020
ENGINE
ON FEB.14,2020 I WAS DRIVING ON THE FREEWAY GOING 65MPH WHEN MY CAR STALLED LUCKILY I WAS ABLE TO GET TO THE RIGHT SHOULDER OF THE FREEWAY I TRY TO RESTART THE CAR NOTHING HAPPEN DIDNT CLICK OVER EVERY LIGHT WAS ON THE DASHBOARD I HAD IT TOWED TO MY HOUSE AND TRY TO START IT TWICE NOTHING CLICKED OVER I THOUGHT IT WAS THE BATTERY BOUGHT A BRAND NEW BATTERY $153 AND STILL NOTHING IT NO CLICKING OVER NO NOTHING I BELIEVE MY ENGINE FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309029February 13, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS DRIVING ON THE ROAD AT 40MPH WHEN THE ENGINE JUST STOPPED. THERE WAS NO NOISE AND THE VEHICLE LOST CONTROL. I WAS ABLE TO AVOID ANY SERIOUS BODY DAMAGE. ALL THE ELECTRICAL ACCESSORIES WOULD TURN ON BUT THE ENGINE STAYED DEAD WHEN I TURNED THE CAR ON. AFTER LEAVING IT OVER NIGHT PARKED ON A RESIDENTIAL STREET THE NEXT DAY SAME SITUATION ALL ELECTRICAL DEVICES TURNED ON BUT THE ENGINE WOULDNT TURN ON. I HAD TO GET IT TOWED TO THE DEALER I BOUGHT IT FROM IN ORDER FOR THEM TO TAKE A LOOK AT WHAT COULD OF GONE WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308574February 11, 2020
STEERING
STREERING GET HOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307409February 6, 2020
STEERING
WHEN I'M GOING AROUND A CURVE MY STEERING WHEEL STICKS AND STAYS IN THE TURNING POSITION. I HAVE TO FORCEFULLY TURN IT BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307223February 5, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, APPROACHING A STOP LIGHT, THE CONTACT MADE A LEFT TURN AND THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO SAFELY GUIDE THE VEHICLE OFF OF THE ROADWAY. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE WITH NO SUCCESS. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT FAILURE WAS SIMILAR TO THE FAILURE STATED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306628February 3, 2020
POWER TRAIN, SEATS
THE CAR WILL NOT ACCELERATE AT A SAFE TIME FRAME. FOR EXAMPLE IF I NEED TO CROSS A BUSY STREET. I HAVE TO WAIT UNTIL THERE ARE ABSOLUTELY NO CARS COMING BECAUSE WHEN I ACCELERATE MY ENGINE REVS BUT DOESN'T MOVE. I'VE BEEN ALMOST REAR ENDED SEVERAL TIMES BECAUSE THE TRANSMISSION WILL NOT GO INTO GEAR. THE ENGINE WILL HIT 8 OR 9 THOUSAND RPM THEN THE TRANSMISSION DECIDES TO CATCH AND THROW MY HEAD INTO THE SEAT. WHICH IF THERE IS A CAR IN FRONT OF ME I HAVE TO BE CAREFUL NOT TO REAR END THEM BECAUSE OF THE SUDDEN ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306629February 3, 2020
SEATS
THE SEAT HAS COMPLETELY RIPPED OPEN JUST FROM GETTING IN AND OUT OF THE CAR. NOW I HAVE DUCT TAPE THE SEAT SO IT LOOKS VERY TRASHY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303066January 30, 2020
ENGINE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHEN DRIVING AT 65 MPH, THE VEHICLE STALLED INTERMITTENTLY AND THE ENGINE AND TIRE SENSOR LIGHTS ILLUMINATED WHILE THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO MOVE ONTO THE ROAD SHOULDER INSPECTED UNDER THE HOOD AND FOUND SMOKE AND WITHIN A MOMENT THE FLAMES WAS UNDER THE HOOD AND THE VEHICLE WAS ON FIRE. THE CONTACT STATED THAT BEFORE THE ENGINE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER TO DOUG SMITH KIA (495 W MAIN STREET AMERICAN FORK, UT 84003 PHONE (801) 692-4390) TO HAVE NHTSA CAMPAIGN NUMBER: 18V907000 (ENGINE) PERFORMED. THE CONTACT ALSO STATED THAT A RECALL FOR UNDER FRAME CORROSION PROTECTION WAS ALSO PERFORMED. THE DEALER CHECKED THE ENGINE AND WAS UNABLE TO SEE ANY PROBLEM WITH THE ENGINE AND PROVIDED A FREE OIL CHANGE, AND REPLACED DIP STICK TO THE ORANGE COLOR. THE CALIFORNIA FIRE DEPARTMENT EXTINGUISH THE FIRE. THE CALIFORNIA STATE PATROL DEPARTMENT WAS ALSO PRESENT A POLICE REPORT WAS NOT FILED. THE CONTACT SUFFERED SMOKE INHALATION AND SCRAPES FROM GLASS. THE VEHICLE WAS TOWED TO THE CONTACT HOME. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING SYSTEM DID NOT WORK PROPERLY AFTER RECALL WAS PERFORMED AND CAUSED THE DEFROST SYSTEM FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.*BF CONSUMER STATED HE LOST EVERYTHING IN THE CAR.*JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11306134January 30, 2020
UNKNOWN OR OTHER
CLICKING NOISE IN STEERING WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302239January 27, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ELECTRICAL FAILURE AND UNINTENDED ACCELERATION. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND DECELERATED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT FAILURE WITH HEADLAMPS. THE CONTACT ALSO STATED THAT THE VEHICLE LUNGED FORWARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO POWER KIA DEALER, (3705 MARKET ST NE, SALEM, OR 97301, (503) 585-7333) AND WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE UNINTENDED ACCELERATION RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND INFORMED THAT THE HEADLAMPS LIGHT SWITCH CAUSED THE BATTERY TO DRAIN. THE BATTERY WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,874.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301278January 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
ISSUE STARTED 2 MONTHS AGO. NOTICED THAT VEHICLE ACCELERATION IS SLUGGISH. SOMETIMES I HAVE TO TAKE FOOT OFF THE ACCELERATION PEDAL THEN DEPRESS IT AGAIN IN ORDER FOR VEHICLE TO ACCELERATE. ACCELERATION IS UNRELIABLE AND DANGEROUS. ELECTRONIC STABILITY SENSOR ALSO STARTED LIGHTING UP AND CRUISE CONTROL BECAME INOPERABLE. ALSO NOTICED THAT MY TAIL LIGHTS LIT UP ON ITS OWN (AND DID NOT TURN OFF) WHILE VEHICLE IS PARKED AND FOB NOT NEAR VEHICLE, DRAINING THE BATTERY. POLICE CAME BY IN THE MIDDLE OF THE NIGHT TO REPORT THAT MY TAIL LIGHTS WERE ON. TAIL LIGHT DID NOT TURN OFF WHEN PRESSING THE FOB UNLOCK/LOCK BUTTON. HAD TO RESTART THE ENGINE, DRIVE AROUND THE BLOCK THEN TURN OFF ENGINE BEFORE THE TAIL LIGHTS CAME OFF... BUT IT TURNED BACK ON AGAIN ON ITS OWN THAT SAME NIGHT (IN THE MIDDLE OF THE NIGHT) AND HAD TO REPEAT THE PROCESS. MY BATTERY WAS DRAINED AND HAD TO REPLACE IT 3 DAYS AGO. I THOUGHT IT WAS A BATTERY PROBLEM (AND WAS INFORMED BY DEALER THAT IT WAS PROBABLY A BATTERY RELATED ISSUE) BUT PROBLEM PERSISTED. READ REVIEWS AND THIS SEEMS TO BE A RUNNING COMPLAINT WITH ISSUES ON BRAKE PEDAL STOPPER OR BRAKE SENSOR STOPPER. WILL BRING VEHICLE TO DEALER IN THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300833January 21, 2020
ENGINE
DRIVING APPROXIMATELY 60 MPH ON THE HIGHWAY AND THE ENGINE SEIZED GIVING ME KNOW ACCELERATION. VEHICLE WAS BROUGHT TO THE DEALERSHIP AND THEY FOUND METAL SHAVINGS IN THE ENGINE THAT MAY HAVE GOTTEN LOOSE VERY SIMILAR TO THE KIA OPTIMAS THAT WERE RECALLED BUT THE HYBRID MODEL WAS NOT RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300504January 20, 2020
AIR BAGS, ENGINE, UNKNOWN OR OTHER
THERE ARE A FEW RECALLS ON MY CAR. AN APPOINTMENT WAS SCHEDULED TO GO TO GREENWAY KIA IN LONGWOOD, FL. HOWEVER, UPON ARRIVAL THEY TRIED TO CHARGE US FOR THE DIAGNOSTICS AND STATED THAT THE RECALL IS NOT VALID WITHOUT US PAYING FOR THE DIAGNOSTICS. THEN THEY PROCEEDED TO ADVISE US THAT THE PARTS THAT WE NEEDED UNDER THE RECALL WERE NOT COVERED BY THE RECALL AND THAT WE WOULD NEED TO PAY THOUSANDS OF DOLLARS TO THEN MENTION THAT IT WOULD BE EASIER FOR THEM AND CHEAPER FOR US TO JUST BUY A NEW CAR. WE DECIDED TO LEAVE AND TRY TO DO MORE RESEARCH. I DID CALL OUR MECHANIC HE CONFIRMED THERE WERE RECALLS FOR OUR VEHICLE. I THEN CALLED ANOTHER KIA DEALER AND THEY ADVISED THERE WERE RECALLS ON OUR CAR AND THAT THERE WOULD BE NO CHARGE FOR THE DIAGNOSTICS AND/ OR REPAIRING THE CAR UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300167January 17, 2020
ENGINE
I WAS DRIVING MY 2012 KIA OPTIMA ALONG HIGHWAY 102 WHEN IT JUST STOPPED RUNNING PULLED OFF THE HIGHWAY PUT IT IN PARK TURN THE KEY OFF TRY TO RESTART THE VEHICLE WITH NO LUCK IT WOULD NOT START HAD IT TOWED TO AN AUTOMOTIVE SHOP AND TO OUR SURPRISE THEY SAID THAT IT WAS THE MOTOR DUE TO THE CRANKSHAFT BORING AND NOT BEING CLEANED OUT PROPERLY WE TOOK VERY GOOD CARE OF THIS CAR HAD AN OIL CHANGE EVERY 3000 MILES FROM THE DEALERS GARAGE WHERE WE PURCHASED IT SHOULD BE WELL-DOCUMENTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299165January 13, 2020
STEERING
THE STEERING FEELS LIKE IT LOCKS AS YOUR DRIVING PULLING THE VEHICLE TO THE LEFT. I CAN JIGGLE THE STEERING WHEEL TO HELP CORRECT IT BACK TO STRAIGHTEN THE WHEELS.THE DEALERSHIP ALIGNED THE FRONT END BUT THIS DID NOT FIX THE PROBLEM. THEY SAID THEY COULD POSSIBLY FIX IT IF I SPENT OVER A $1000 DOLLARS TO REPLACE PARTS ON THE RIGHT FRONT END. THEY WOULD NOT GUARANTEE THAT THIS WOULD SOLVE THE PROBLEM. THAT IS A LOT OF MONEY TO "MAYBE" FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298105January 9, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA LX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 25 MPH. WHEN THE CONTACT TURNED ON THE DEFROST THERE WAS A BURNING ODOR. THE VEHICLE WAS THEN PARKED WHEN THE ENGINE CAUGHT ON FIRE. THE CONTACT CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FLAMES. THE VEHICLE WAS TOWED TO A JUNKYARD. THE DEALER WAS NOT CONTACTED. HOWEVER THE CONTACT NOTIFIED THE MANUFACTURER WHICH THEY DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS AT 117,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11298169January 9, 2020
UNKNOWN OR OTHER
MOST RECENTLY WHILE DRIVING MY CAR WITH VEHICLE IN MOTION ON CITY STREET (A STRAIGHT ROAD) IT ALL OF A SUDDEN DROPS POWER AND I AM UNABLE TO GET THE CAR TO ACCELERATE WITHOUT PUSH DOWN VERY HARD ON THE PEDAL UNTIL IT FINALLY DECIDES TO SPEED UP, ONCE THIS OCCURS THE TRACTION CONTROL LIGHT APPEARS ON THE DASH AND DOES NOT DISAPPEAR AND WILL NOT DISAPPEAR UNTIL THE CAR IS SHUT OFF AND RESTARTED AND THE LOSS OF POWER CONTINUES TO HAPPEN UNTIL THE CAR IS POWERED OFF. AFTER REALIZING THIS ISSUE I TURNED OFF THE CAR AND LET IT SIT A FEW MINUTES AND WHEN I POWERED BACK ON AND DROVE AGAIN THE SAME ISSUE OCCURRED AND THE TRACTION LIGHT REAPPEARED ON MY DASH. I AM CONCERNED THIS COULD BE A FAULTY PROGRAMMING ISSUE THAT IS TELLING THE CAR THE TRACTION IS NEEDED WHEN IT IS IN FACT NOT. THIS IS A SAFETY HAZARD AS THERE IS NO WAY TO PREDICT WHEN THIS POWER LOSS WILL HAPPEN AND DOES SO IN THE MIDDLE OF DRIVING WHICH SLOWS THE CAR WAY DOWN AND COULD CAUSE AN ACCIDENT AND ALSO HAVING TO CONTINUOUSLY KEEP THE ACCELERATOR DOWN UNTIL IT DECIDES TO REGAIN POWER IS DANGEROUS BECAUSE IT WILL SUDDENLY RAMP UP THE RPM AND TAKE OFF. THIS IS A MAJOR CONCERN AND COULD BE HAPPENING TO OTHER CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297876January 8, 2020
STEERING
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE STEERING WHEEL VIBRATED ABNORMALLY WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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