Jeep Renegade Complaints (2017)

567 consumer complaints on file.

#11527676June 19, 2023
UNKNOWN OR OTHER
My 2017 Jeep Renegade limited with under 24k miles sky view stopped working. While attempting to close the sky view the process was sluggish, and struggled to close. I brought the vehicle to Princeton ChryslerJeep dealership om 5/3/23 where I purchased. I was instructed that they would assess the situation for 163.00 dollars and that would be applied to the repair . Much to my surprise I was instructed that the diagnostic test preformed found it was the motor component in the sky view that needed to be replaced. The dealership noted that the whole sky view needed to be replaced at an outside body shop for 6,500 dollars. The design would not allow a component to be replaced for repair. So the total cost would literally be 1/3 value of the car due to inferior design and no fault of the owner. My concern is why this is not covered when it was cleary a faulty design. and why was I charged 163 dollars for a 3 minute diagnostic test when obviously the dealer new of other issues jeep experienced with the sky view. (multiple complains on line. No warnings or symptoms leading up to sky view issue. Also took my jeep to dealer for regular oil change and maintence
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520214May 3, 2023
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2017 Jeep Renegade. The contact stated on several occasions while driving at various speeds with the accelerator pedal depressed, the vehicle would not accelerate properly. The vehicle was veered to the side of the road and restarted after waiting a few minutes each time. On several occasions while driving at various speeds the vehicle stalled. The vehicle was able to restart after waiting for a few minutes. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518613April 24, 2023
ENGINE
2017 JEEP RENEGADE. CONSUMER WRITES IN REGARD TO ENGINE STALLING WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518438April 22, 2023
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Vehicle has been serviced twice for “drive train software updates,” and is yet again having engine issues with shifting gears and acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516302April 10, 2023
ELECTRICAL SYSTEM
The contact owns a 2017 Jeep Renegade. The contact stated while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to an independent mechanic where the mechanic refueled the vehicle, and the vehicle was jump started. The vehicle was repaired; however, the failure recurred. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to a service station where the vehicle was refueled, and the vehicle restarted. The vehicle was taken to an independent mechanic where it was determined that the fuel gauge needle displayed incorrectly that there ¼ tank of fuel however, the fuel tank was empty. The contact was informed that the instrument panel needed to be reprogrammed. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V485000 (Electrical System). The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515565April 5, 2023
ELECTRICAL SYSTEM, PARKING BRAKE
The contact owns a 2017 Jeep Renegade. The contact stated while driving approximately 40 MPH, an unknown warning light started flashing on and off. The contact stated that the failure had become constant, and the warning lights were illuminated after starting the vehicle. Additionally, the parking brake had begun to engage independently. The contact stated while pulling out of her driveway, the parking brake independently activated, and the vehicle stopped. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V485000 (Electrical System). The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514734March 31, 2023
UNKNOWN OR OTHER
The vehicle has stalled on multiple occasions (thankfully not on the highway). I have noticed it burns oil and I always have to carry extra oil bottles with me. Once it stalls, I know I have to put in more oil. My safety and others have been put on risk because the car randomly stalls and stops in the middle of the road, making it possible and high risk for accident where myself and others could be injured. No. No. No.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514236March 28, 2023
FUEL/PROPULSION SYSTEM, ENGINE
My fuel gauge went bad, resulting in me running out of gas when it stated I had over 1/4 tank left. So that $80 tow bill was fun. Also, my coolant temperature light just started coming on today, reaching all the way up to the top and red light when I was idling at stop lights. It would return to middle while driving, then ramp up to the top when idling. By searching the recalls with my VIN, it states I have no recalls to fix. However, after speaking with an FCA Recall Center representative, I was told to take it into a dealership so they could diagnose it as a manufacturing defect. Let me also state I'm not thrilled with this dealership and they have been sneaky in the past, gaslighting me about the excessive oil consumption and blaming me, when it was a recall that they later fixed (James River Jeep, Ozark, Missouri).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513345March 23, 2023
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
-AIRBAGS FAILED TO DEPLOY IN A HEAD ON COLLISION!! -SAFETY! We were in a HEAD ON COLLISION and our airbags never deployed, if they had my daughter and I would have Significantly less bodily injuries and trauma!! -No warning lamps or messages appeared before or after impact -yes vehicle has been inspected by police, insurance reps, auto service center rep, lawyer I was driving our newly purchased (owned less then 30 days with 17882 miles) 2017 Jeep Renegade with my teenage daughter at 4:38pm rain was present traveling straight through an green light intersection I had the right a way when another car traveling towards us attempting to turn left failed to yield for us and hit us head on bouncing off and hitting us again at a high rate of speed. Airbags NEVER deployed
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11512546March 18, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Fuel system or engine failure to start vehicle. Malfunctioning, as well as excess oil consumption. Dealerships are neglect to address the issues. There is a recall for the make, model, and year of my vehicle but my VIN was not listed but I believe it should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508629February 22, 2023
POWER TRAIN
As I was driving on the freeway my car suddenly started to act and feel different. I had the ability to exit the freeway immediately and thankfully made it to a parking lot where my engine eventually died. I had the vehicle towed to my mechanic where he determined the rocker arm (attached to the mutli air actuator) on cylinder 4 broke and caused the engine to malfunction. Had I been unable to exit the freeway I would have been a road hazard and in an unsafe situation. My mechanic replaced the multi air actuator and the cam shaft. He also confirmed that he has seen this exact issue in other chrysler vehicles, specifically jeeps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507908February 17, 2023
ELECTRICAL SYSTEM
All warning lights will flash and the car is unable to be out in drive, the car will not shut off unless the battery is disconnected. Dealership charged 5000 to replace an electrical harness at 34000 miles. Car is again flashing warning lights while driving such as emergency brake on, key fob left the vehicle, fuel engine, all of these are occurring while driving. There is a recall but on this year and model but this jeep is not included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506148February 8, 2023
FUEL/PROPULSION SYSTEM
My vehicle runs out of gas at 1/4 display on the fuel gauge. The steering stopped working in my car turns off stating I have 48 miles. It’s extremely dangerous this is happened twice already live on the car for two years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504294January 29, 2023
ELECTRICAL SYSTEM
My 2017 Jeep Renegade has had issues with electrical failures for several years off and on. At times it will state that parking lights, headlights, and brake lights are not working and they really are. The radio will also go very loud then quiet or quit working all together. The air conditioner will stop working randomly and then start again. On another occasion it would not go out of park, the wipers would not shut off, and the windows were not working. It usually always randomly resolves but always occurs again. There is a known recall for the software which causes these exact issues but this VIN is not included. I have video of the malfunctions if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504204January 28, 2023
ENGINE
Cooling motor fan is shorted and causing fan fuse to blow therefore causing engine to overheat which can blow it up and cause EXTREME SAFETY ISSUES. There should be an active recall on my vehicle as the cooling fan needs completely replaced and I have looked this problem up and other 2015-2017 Jeep Renegades have had this problem with active recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503233January 23, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Vehicle started from cold and as I was going to reverse, overheating warning light came on and the engine shut off. Scary, if this would have happened on the road or worse on the freeway I could have caused an accident. After I attempted to start it, and all warning lights came on and shut down again. this happened on 1-13-23. Vehicle had not been driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502544January 19, 2023
EXTERIOR LIGHTING, FUEL/PROPULSION SYSTEM
Fuel pump has a hard time engaging. Truck will not start after filling gas tank. Also if you hit a bump the radio station in electrical systems go out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502330January 18, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
When driving down Interstate 35, my vehicle stalled in the middle of traffic. I was able to coast to the shoulder of the interstate. Once I was out of harms way, I attempted to start my vehicle again; it would start, but at any attempt to put transmission in drive, it would stall. After the vehicle sat for approximately 10 mins, the vehicle started and I continued to my destination with no problems. Two days later, the same thing happened when taking my grandchildren to school. The vehicle stalled in the middle of the road; a Good Samaritan helped me push the vehicle out of the road. Once again, after several attempts to start it, the vehicle would die when trying to put in drive, but after a short time, it started and continued with no problems. Due to multiple electronic, wiring, and unexplainable issues I have had with this vehicle in the past, I began researching issues others had reported to various sites, and it was the first time I had seen an option to report to NHTSA. I had a similar issue in March of last year; my vehicle was at three different shops. The first two could not determine how to fix it. The third shop (after weeks of trying to determine the problem) replaced an ignition coil. It ran good until this incident. This is most definitely a safety concern as it happens unexpectedly with no warning at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502464January 18, 2023
AIR BAGS
I was in a t-bone accident involving my 2017 Jeep Renegade Trailhawk. The accident was severe enough to yield the vehicle undrivable and insurance has tentatively declared it a total loss (claim not yet finalized). I had a passenger in the front seat at the time of the accident and we were both surprised that no airbags were deployed in the accident. We were wearing seatbelts and fortunately the only injuries sustained were bruising, but without seatbelts injuries would have been far worse. The Jeep was purchased with approximately 25K miles on the odometer, had only one previous owner, and had no record of accidents, damage, deployed airbags, or recalls. At time of the accident, the odometer had around 54K miles, there were no warning lamps or messages, had still not been in any prior accidents, had been regularly maintained, and exhibited no symptoms or problems. Photos of damage attached.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11501583January 13, 2023
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
The contact owns a 2017 Jeep Renegade. The contact stated that while driving at various speeds, the vehicle would stall without warning. The contact mentioned that when the failure occurred, the contact would coast to the side of the roadway to avoid a crash. The vehicle was taken to the dealer who diagnosed that the fuel pump modulator failed and needed to be replaced. The dealer had replaced the part on two occasions. In the last occurrence, the vehicle was towed to a certified mechanic who diagnosed the same part failed and completed the repair however the failure persisted. The failure occurred a total of 4 times. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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