Jeep Renegade Complaints (2015)

512 consumer complaints on file.

#10823286January 31, 2016
POWER TRAIN
AT AROUND 980 MILES, THE CAR STARTED LOOSING POWER AND THE TRANSMISSION WAS JERKING A LOT. THEN I CAME TO A CONDITION WHERE I CANNOT CONTROL THE SPEED ANYMORE. I HAD TO STOP MY CAR IN THE MIDDLE OF HWY-15 AT NIGHT. THIS HAPPENED ON 1/16 AND SAME PROBLEM RECURRED AFTER THE FIRST FIX ATTEMPT. THIS IS A CRITICAL SAFETY ISSUE. I CANNOT IMAGINE DRIVING THIS CAR AGAIN. JUST AFTER 2 WEEKS, AFTER DRIVING ABOUT 10 MILES, THE SAME PROBLEM HAPPENED. THIS ISSUE SEEMS TO BE PREVALENT. IT NEEDS TO BE INVESTIGATE. I AM GOING FOR A LEMON LAW THIS TIME....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821596January 21, 2016
WHEELS
JUST PURCHASED A JEEP RENEGADE. MUCH TO OUR SURPRISE THE CAR DOES NOT COME WITH A SPARE TIRE EVEN THOUGH IT HAS A SPOT FOR IT IN THE REAR. I BELIEVE IT TO BE A SAFETY ISSUE SINCE IF A PERSON HAS A FLAT IN A AREA THAT IS NOT WELL TRAVELED AND HAS NO CELL SERVICE THIS COULD BE A LIFE OR DEATH MATTER. IF THE TEMPS ARE FREEZING OR EXTREMELY HOT AND YOU ARE IN THE MIDDLE OF NOWHERE YOU WOULD HAVE TO DRIVE ON THE RIM TILL YOU GOT HELP OR CRASH. WHICHEVER ACCURSE FIRST. IF YOU HAD TO WALK IN EXTREME COLD FOR A LONG DISTANCE YOU COULD GET HYPOTHERMIA OR WORSE. IN EXTREME HEAT YOU COULD DEHYDRATE BEFORE YOU GET HELP. THE LIST GOES ON THERE IS NO GOOD POINTS TO NOT HAVING A SPARE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820664January 17, 2016
POWER TRAIN
I BOUGHT MY VEHICLE APPROX MAY 2015 DROVE 7600 WITH VIRTUALLY NO PROBLEMS. ALL OF A SUDDEN BEGAN HAVING SHIFTING ISSUES WITH A BAD HESITATION BETWEEN GEARS TO THE POINT WHERE I DIDN'T THINK THE VEHICLE WOULD MOVE THEN IT DID. TOOK TO THE DEALERSHIP & THEY DID AN UPDATE ON THE TRANSMISSION SOFTWARE. THAT MADE IT BETTER FOR ONLY A SHORT TIME. MY CAR STARTED DOING IT AGAIN BUT WAS A LOT WORSE. CAR HAD 14000 MILES ON IT & IT WAS JERKING INTO GEAR. TOOK TO DEALERSHIP & THEY VERIFIED THE ROUGH SHIFTING SAID THEY WERE TOLD BY CHRYSLER TO DO A RELEARN PROCEDURE ON TRANSMISSION & THAT SOMETIMES WILL CORRECT THE ISSUE. THE TRANSMISSION ISN'T JERKING INTO GEAR AT THE MOMENT BUT YOU CAN STILL FEEL IT SHIFT INTO GEAR. THINK THIS PROBLEM REALLY NEEDS TO BE RESEARCHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820696January 17, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
THE 2015 JEEP RENEGADE HAS HAD ABOUT 800 MILES WHEN THE PROBLEM APPEARED. I WAS DRIVING ON A FREEWAY AT 70 MPH. ALL THE SUDDEN, THE CAR STARTED JERKING AND THE CAR WOULD NOT ACCELERATE EVEN WHEN I PUSH THE PEDAL AS I INTENDED. SO I GOT OFF THE FREEWAY AND STARTED DRIVING LOCAL AT LOWER SPEED, AND THE CAR WAS ACTING EVEN MORE WEIRD. THE CAR WAS JERKING AND CAME TO STOP. THE ENGINE WAS ON BUT THE CAR WOULD NOT GO. LUCKILY, IT WAS AT NIGHT TIME AND IN RESIDENTIAL AREA, THERE WERE ONLY FEW CARS AROUND SO THEY COULD DRIVE AROUND. I CHANGED THE AUTOMATIC MODE, 'D', TO THE SEMI-MANUAL MODE. THE FREQUENCY OF THE JERKING REDUCED BUT THE CAR CAME TO A STOP AGAIN WHILE I WAS DRIVING ABOUT 6 MILES TO DROP THE CAR AT A REPAIR SHOP AT A MFG AUTHORIZED DEALERSHIP. THIS COULD HAVE CAUSED SERIOUS PROPERTY DAMAGE AND BODILY HARM. I WAS LUCKY THAT THERE WERE MANY CARS AROUND AT THE TIME AND THE CAR DID NOT STALL ON THE FREEWAY. I AM NOT AN EXPERT, BUT THE PROBLEM SEEMED TO BE RELATED TO THE POWER TRAIN (AND SPEED CONTROL POSSIBLY.) I HOPE I AM THE ONLY PERSON WITH THE PROBLEM. THIS PROBLEM MUST BE ASSESSED AND APPROPRIATE ACTION NEEDS TO BE TAKEN. MY CAR IS CURRENTLY AT A REPAIR SHOP AND WILL BE ASSESSED, HOPEFULLY TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811193December 18, 2015
SERVICE BRAKES
SETTING FOR AUTOMATIC TURN-ON OF ELECTRIC PARKING BRAKE DOES NOT "HOLD" IN THE UCONNECT (RADIO) SETTINGS AS SET BY THE CONSUMER. THE SETTING REGARDING THE PARKING BRAKE TURNS ON BY ITSELF, MEANING THE PARKING BRAKE CAN COME ON BY ITSELF WHEN THE VEHICLE IS SWITCHED OFF. THIS IS JUST ONE OF THE MANY SETTINGS INCLUDING CORNERING LIGHTS WHICH CHANGES AT THE COMPUTER'S WHIM. THIS SAME UCONNECT SYSTEM CAUSES THE MEASUREMENT OF MILES PER HOUR TO CHANGE TO KILOMETERS PER HOUR RANDOMLY, AND TIRE PRESSURE MEASUREMENT TO CHANGE FROM PSI TO BARS. THE AMOUNT OF TIME HEADLIGHTS REMAIN-ON AFTER ENGINE SHUT DOWN ALSO RANDOMLY CHANGES. THE RADIO/UCONNECT/"BRAIN" OF THE CAR HAS ALREADY HAD THE ONE UPDATE POSTED BY FCA INSTALLED TO PREVENT HACKING WHICH IS THE ONLY UPDATE FCA HAS AVAILABLE. THESE SETTINGS SEEM TO CHANGE RANDOMLY, OBSERVED MAINLY WHEN STARTING THE CAR, BUT THE DASHBOARD "UNITS OF MEASUREMENT" HAVE CHANGED ONCE WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810553December 15, 2015
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
2 WEEKS AFTER BUYING MY BRAND NEW RENEGADE, IT COMPLETELY SHUT OFF ON THE FREEWAY & I HAD TO COAST OVER 3 LANES OF TRAFFIC TO THE SHOULDER. NOT ONLY DID MY JEEP LEAVE ME STRANDED, I COULD HAVE BEEN RAN OVER AT 80 MILES AN HOUR. JUST BEFORE SHUTTING DOWN, MY CAR WOULD NOT SHIFT GEARS AND BEGAN TO LOSE SPEED EVEN THOUGH THE RPMS WERE HITTING THE RED MARKS. IT WAS SERVICED, AND GIVEN 2 SOFTWARE UPDATES. A WEEK LATER, THE SAME THING HAPPENED. YOU CAN PUSH THE GAS PEDAL TO THE FLOOR, BUT THE VEHICLE DOES NOT ACCELERATE, INSTEAD IT DIES, HOWEVER THE RPM'S GO UP AS HIGH AS THEY CAN GO BUT MY CAR WON'T SHIFT GEARS. NOW IT IS IN THE SHOP (FOR OVER A WEEK), SUPPOSEDLY GETTING A NEW FUEL PUMP, WHICH I DO NOT THINK IS THE ULTIMATE PROBLEM. I HAVE READ ABOUT THE 9 SPEED AUTOMATIC PROBLEMS AND THIS IS EXACTLY WHAT KEEPS HAPPENING. AFTER PUTTING ME IN DANGER TWICE, I FEEL CERTAIN AS SOON AS I GET MY NEW FUEL PUMP AND DRIVE HOME, THIS WILL BREAK DOWN AGAIN. I HAVE HAD THE JEEP ONE MONTH, BRAND NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794957November 19, 2015
FUEL/PROPULSION SYSTEM
"TAKATA RECALL" AFTER STARTING THE VEHICLE FROM A PARKING SPOT AT THE VA, I SMELLED GAS, AND IT STALLED. AFTER STARTING SEVERAL MORE TIME, AND ONLY ABLE TO MAKE IT APPROXIMATELY SEVERAL FEET EACH TIME. THE VEHICLE FINALLY DIED, LEAVING A TRAIL OF GAS, AND A HUGE PUDDLE UNDERNEATH. IT WAS THE FUEL RETURN LINE WHERE THE PLASTIC CONNECTS TO METAL. THIS WAS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789634November 10, 2015
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING IN REVERSE IN THE DRIVEWAY, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785604October 23, 2015
ELECTRICAL SYSTEM
POWER DOOR LOCKS STOPPED WORKING 9-17-15. WENT TO DEALER 9-22-15, THEY SAID THAT KEY FOB WAS BAD, NEW ONE ON ORDER. TURN ON FRONT WIPERS THE BACK WIPER WILL TURN ON SOMETIMES, WITH THE BACK WIPER SWITCH OFF. THE CAR SAT IDLE FOR 8 DAYS, THE BATTERY WAS DEAD. I TRIED TO START COULD'NT GET KEY OUT OF IGNITION. HAD TO JUMP BATTERY 3 TIMES WITH BATTERY PACK TO GET CAR STARTED. WHEN BATTERY WENT DEAD THE CAR COMPUTER RESET AND MY POWER DOOR LOCKS NOW WORK WITH KEY FOB. WAITING TO SEE HOW LONG CAR WILL RUN, CAN'T TRUST IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785322October 22, 2015
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
VIOLENT RUMBLING NOISE AND VIBRATION WHEN LETTING OFF THE GAS BETWEEN 30 AND 20 MPH. CAN BE MADE TO GO AWAY WHEN IN MANUAL MODE OR WHEN TRACTION CONTROL IS TURNED OFF. THIS HAPPENS EVERY TIME WE DRIVE THE CAR. CAR AND DRIVER WRITEUP: HTTP://BLOG.CARANDDRIVER.COM/JEEP-RENEGADE-HELD-FOR-SOFTWARE-PROBLEMS-MAY-OR-MAY-NOT-BE-RELATED-TO-9-SPEED-AUTO/ MY OWN BLOG POST: HTTP://WWW.JEEPRENEGADEFORUM.COM/FORUM/434-PROBLEMS-ISSUES/29097-VIBRATION-RUMBLING-WHEN-SLOWING.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10784943October 21, 2015
ENGINE
ON OCTOBER 2, 2015 I WAS DRIVING DOWN A CITY STREET NEAR MY HOME. AS I CAME TO A STOPLIGHT THE ENGINE CUT OFF WITHOUT WARNING. THERE WERE NO WARNING LIGHTS OR MESSAGES ON THE DASHBOARD, THE ENGINE SIMPLY CUT OFF. I TRIED TO RESTART THE VEHICLE, AND RECEIVED THE MESSAGE 'SHIFT TO PARK, THEN TO DRIVE.' AT THIS POINT I WAS A HAZARD IN THE ROAD THAT OTHER VEHICLES HAD TO SWERVE TO AVOID. I WAS ABLE TO GET THE ENGINE RESTARTED AND TRAVELED APPROXIMATELY MILE TO A SPOT WHERE I COULD TURN AROUND. AS I TURNED ONTO A SIDE STREET THE ENGINE AGAIN CUT OFF WITHOUT WARNING. I WAS ABLE TO COAST TO THE SIDE STREET TO A SAFE PARKING SPOT. AFTER ABOUT 15 MINS I WAS ABLE TO START THE VEHICLE AGAIN AND DRIVE IT MILE TO MY HOME WHERE I HAD THE VEHICLE TOWED TO THE JEEP DEALERSHIP SERVICE CENTER. THE DEALERSHIP KEPT MY VEHICLE FOR NEARLY A WEEK, BUT WAS UNABLE TO FIND ANYTHING WRONG. THEY STATED TO ME THAT THEY ATTACHED THE CHRYSLER COMPUTER DIAGNOSTIC AND FOUND NO ERRORS REGISTERED AND THAT THEY INSPECTED THE VEHICLE AND FOUND NOTHING WRONG. THEY ALSO STATED THAT THEY DROVE IT FOR 10 MILES AND COULD NOT GET THE ISSUE TO REPEAT, SO THEY TOLD ME TO PICK UP THE VEHICLE AND CONTINUE DRIVING IT. ON OCT 9 THE VEHICLE LOST POWER WHILE TURNING, BUT THE ENGINE DID NOT SHUT OFF AND AGAIN DISPLAYED NO WARNING LIGHTS. ON OCT 15 THE ENGINE AGAIN CUT OFF, BUT THIS TIME ON AN INCLINE AND ALMOST ROLLED INTO ONCOMING TRAFFIC. WE BROUGHT THE VEHICLE BACK TO THE DEALERSHIP AND DISCOVERED THERE WAS NO OIL IN THE ENGINE. MY SAFETY CONCERNS WITH THE RENEGADE ARE AS FOLLOWS:1) NONE OF THE ENGINE SENSING SYSTEMS REGISTERED THE LOW OIL, 2) IF THE LOW OIL LEVEL TRIGGERED THE ENGINE SAFETY CUTOFF WHY WAS THIS NOT REGISTERED IN THE VEHICLE'S FAULT LOG, AND 3) AFTER THE ENGINE SAFETY CUTOFF WAS TRIGGERED AND THERE WERE NO ERROR OR CHECK ENGINE MESSAGES OF ANY KIND. THEY COULD FIND NO RECORD OF ANY PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782564October 15, 2015
UNKNOWN OR OTHER
PURCHASED 2015 JEEP RENEGADE AND HAVE 531 MILES ON IT CURRENTLY. THE SERVICE 4WHEEL DRIVE HAS FLASHED THREE TIMES IN NORMAL CITY DRIIVING WHILE THE AUTOMATIC 4X4 IS ENGAGED. THE JEEP HAS BEEN TAKEN INTO THE DEALER FOR WARRANTY REPAIR SINCE 8 OCT 15. THE DEALERSHIP HAS HAD THE VEHICLE FOR ONE WEEK AND AFTER REPLACING THE 4 WHEEL DRIVE MODULE IS STILL UNSURE WHAT IS CAUSING THE SERVICE 4 WHEEL DRIVE LIGHT TO COME ON. ACCORDING TO OWNER FORUM THIS IS NOT A ONE OFF IN THAT THIS ISSUE IS AFFECTING MANY VEHICLES IN THIS SERIES. AS LINKED HTTP://WWW.JEEPRENEGADEFORUM.COM/FORUM/434-PROBLEMS-ISSUES/13737-SERVICE-4WD.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760861September 1, 2015
ELECTRICAL SYSTEM
OUR JEEP RENEGADE'S 6.5AN INFOTAINMENT SYSTEM MAY HAVE CORRUPTED SOFTWARE OR A ELECTRICAL PROBLEMS. SINCE OWNING THE VEHICLE (JUNE 2 ,2015) THE YELP FEATURE WILL NOT LOAD AND IS NOT AVAILABLE TO UTILIZE AS ADVERTISED. MY U-CONNECT ACCOUNT WAS LISTED AS PENDING INSTEAD OF TRIAL/ACTIVATED. AFTER NUMEROUS TRIPS AND CALLS TO U-CONNECT WITH MULTIPLE TROUBLE TICKETS AND OPENED STAR CASE THE RADIO WAS REPLACED ON 8/26/2015 BUT IT IS NOW WORSE THAN BEFORE,.APPS DO NOT WORK, GETTING SEVER ERROR AND SUBSCRIPTION ERRORS. I NOW HAVE ANOTHER OPEN TROUBLE TICKET AND U-CONNECT DOESNT SEEM TO HAVE AN ANSWER. I HAVE BEEN PUTTING UP WITH THIS FOR 3 MONTHS NOW AND 5-6 TRIPS TO THE DEALER, A REPLACEMENT RADIO AND A REQUESTED BUYBACK. I HAVE AN OPEN CUSTOMER CARE CASE. THIS WASNT THE ONLY ELECTRICAL PROBLEM HAD 4 ATTEMPTS TO REPLACE A BAD KEY FOB, FINALLY AFTER ORDERING 2 NEW KEY FOB , IS WAS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759282August 25, 2015
ENGINE, VEHICLE SPEED CONTROL, STEERING
MY TRANSMISSION HAD BEEN SLIPPING IN THE LOWER GEARS, AND ESPECIALLY WHEN I TURNED CORNERS. FINALLY THE CAR GOT STUCK IN 5TH GEAR, AND BARELY GOES WHEN I HIT THE GAS. BOTH THE TRANSMISSION AND ENGINE LIGHT CAME ON. I AM TAKING IT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748914August 15, 2015
ENGINE, UNKNOWN OR OTHER
I HAVE HAD TWO INCIDENTS OF MY JEEP RENEGADE(9 SPEED AUTOMATIC) STALLING ON ME WHEN STOPPED AND IN DRIVE AND WHEN IN PARK. THE ENGINE WOULD SHUTTER INTERMITTENTLY. I NOTICE THAT WHEN IN PARK THE TACHOMETER WOULD REV UP WITHOUT THE GAS PEDAL BEING PRESSED DOWN. I WOULD HAVE TO PUT CAR IN PARK AT STOPS OR RED LIGHTS TO RESTART CAR AND PUT BACK INTO DRIVE TO GET GOING. EVEN THEN THE CAR WOULD LAG TRYING TO GET BACK UP TO SPEED. IT WOULD SHUTTER WHEN DRIVING AT LOW MPH. THIS IS HORRIBLE AND I AM AFRAID I WILL GET INTO AN ACCIDENT. MY DEALERSHIP SERVICE DEPARTMENT COULD NOT FIND ANYTHING WRONG WITH IT WHEN I HAD THE PROBLEM THE FIRST TIME( AFTER I DROVE RIGHT OF THE LOT). SO HERE IT IS A MONTH AND HALF LATER AND THE PROBLEM HAS RETURNED BUT WORSE THAN BEFORE. I AM TAKING THE CAR BACK TO SERVICE AGAIN. HOWEVER, I AM GOING TO ASK FOR THEM TO TOW JEEP BECAUSE THIS CAR IS UNPREDICTABLE RIGHT NOW TO BE DRIVEN SAFELY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748317August 13, 2015
SERVICE BRAKES
THIS IS THE SECOND COMPLAINT ABOUT THE 2015 JEEP RENEGADE, AFTER THE TRANSMISSION WAS REPLACED WITH 2000 MILES ON IT, NOW THE BRAKE LININGS NEED REPLACED WITH 2,700 MILES ON IT. PLEASE WILL SOMEONE DO AN INVESTIGATION ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747993August 11, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I STARTED MY VEHICLE AND THEN SHIFTED IT FROM PARK TO DRIVE. ALL THE WARNING LIGHTS FLASHED AND THE VEHICLE LOST POWER AND THE INTERIOR AND EXTERIOR SYSTEMS WENT DEAD. I SHIFTED BACK TO PARK AND ATTEMPTED TO START THE VEHICLE AGAIN. IT DID NOT START AND TURNING THE KEY RESULTED IN ALL THE WARNING LIGHTS LIGHTING UP. THE PARKING BRAKE ENGAGED AND DID NOT RELEASE. THE POWER DOOR LOCKS AND WINDOWS DID NOT WORK BUT AFTER THE KEY WAS TURNED THE HEADLIGHTS DID FLASH IF THE LOCK OR UNLOCK BUTTONS ON THE KEY FOB WERE PUSHED. ALSO THE STEERING WHEEL DID NOT TURN WITH THE KEY IN PLACE AND THE KEY COULD NOT BE REMOVED FROM THE STEERING COLUMN. THE TOW TRUCK DRIVER HAD TO RESORT TO USING A POWER PACK ON THE BATTERY TERMINALS TO GET POWER TO THE ELECTRICAL SYSTEM SO HE COULD RESTORE THE STEERING AND RELEASE THE PARKING BRAKE. AT THE DEALERSHIP THAT REPAIRED THE CAR THEY FOUND THE ELECTRICAL SYSTEMS FUNCTIONAL AND THE BATTERY FULLY CHARGED. THE SERVICE RECIEPT STATES THE DTCM HAD AN ACTIVE CODE C2502-64 AND THEY FLASHED DTCM WITH LATEST FLASH NUMBER AND CLEARED CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747153August 8, 2015
ENGINE
PURCHASED THE CAR ON 7/28/15 THINKING THAT THIS WOULD BE ONE SOLID RELIABLE VEHICLE. DAY 3 AFTER 130 MILES, THE SERVICE ENGINE LIGHT CAME ON ON ITS OWN, THE FOUR WHEEL DRIVE WENT BACK TO A TWO WHEEL DRIVE. ALTHOUGH VEHICLE DIDN'T STOP OR JOLT IN THE MIDDLE OF HIGHWAY BUT COULD FEEL THE SUDDEN LOSS OF POWER. TOOK IT TO DEALER, STILL SITTING THERE, APPARENTLY NEEDS A WHOLE TRANSMISSION COMPONENT REPLACEMENT AND SOME HARNESS REPLACED. SUPER UNRELIABLE CAR! NOT SURE IF IT WILL DO SAME THING AGAIN. GLAD IT DIDN'T STOP IN MIDDLE OF HIGHWAY! JEEP NEEDS TO RECALL THESE VEHICLES BEFORE SOMEBODY DIES! NOT SURE WHY SAFETY OFFICIALS ARE NOT TAKING THIS SERIOUSLY YET EVEN AFTER SO MANY COMPLAINTS ON A BRAND NEW MODEL CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744851July 30, 2015
POWER TRAIN
JUST PURCHASED A NEW 2015 JEEP RENEGADE ONE MONTH AGO, AND MY DAUGHTER WAS DRIVING IT TO WORK ONE MORNING AND THE VEHICLE LOST TOTAL POWER IN THE MIDDLE OF THE ROAD AND WOULD NOT MOVE, HAD TO GET IT TOWED TO THE DEALER WHERE IT WAS PURCHASED AND THEY CALLED ME AND TOLD ME THE TRANSMISSION NEEDS REPLACED. THE VEHICLE HAS 2000 MILES ON IT. UPDATED 09/15/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744230July 28, 2015
POWER TRAIN
ON 7-23-2014, WHEN ATTEMPTING TO BACK UP, THE JEEP WOULD NOT MOVE AND NO LESS THAN 5 WARNING LIGHTS CAME ON. MULTIPLE MESSAGES:SERVICE HILL START ASSIST, SERVICE ENGINE, SERVICE ELECTRONIC PARKING BRAKE, SERVICE TRANSMISSION. SHIFTED TO PARK, HUGE CLUNK, SHIFTED BACK TO REVERSE, HUGE CLUNK, THEN WAS ABLE TO BACK UP. SHIFTED TO DRIVE, WOULDN'T MOVE. REPEATED PROCESS, CLUNKING TRANSMISSION, THEN MOVED FORWARD. DROVE HOME SLOWLY THEN HAD TOWED TO DEALER. SEE ONLINE THAT THE 9 SPEED 948TE AUTO TRANSMISSION IS A PROBLEM. WHY ISN'T ANYONE LOOKING AT THIS?? DEALER HAS JEEP AND HAS DONE 7 SOFTWARE UPDATES AND AREN'T SURE IF IT WILL FIX THE PROBLEM. I PAID $28,000 AND DON'T KNOW IF THE &#@% THING IS GOING TO DO THIS EVERY TIME I LEAVE THE DRIVEWAY. PLEASE LOOK INTO THIS. I UNDERSTAND THE 2013 FORWARD CHEROKEE HAS THE SAME PROBLEM AND NO ONE IS HELPING THESE OWNERS EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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