Jeep Patriot Complaints (2017)

59 consumer complaints on file.

#11504432January 30, 2023
POWER TRAIN
There was suddenly a strange growling humming noise coming from the engine. The car only had 53,641 miles on it. It cost $2300 to replace 2 bearing imput shafts. We had the dealer fix it. When we called about the problem they knew what it was right away because it is a common problem. This is unacceptable. We now lost confidence in Jeep products and feel something should be done about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498845December 26, 2022
ENGINE
Driving in stop and go traffic and vehicle stalled. Took several attempts to restart engine. This has happened on several occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491657October 31, 2022
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT, SEAT BELTS:FRONT
The contact owns a 2017 Jeep Patriot. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle drove over a bump in the road and the air bag warning lights illuminated. The contact then stated that the front driver’s side seat belt made a beeping sound. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 45,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480496August 22, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VISIBILITY/WIPER
The sunroof leaked into the lights above the driver and passenger seats. As soon as the vehicle started to move this cause the water to dump out of the lights onto the occupants of the vehicle and the vehicle controls. The sunroof can also be triggered to open randomly due to the water buildup where the electrical controls are located.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470224June 21, 2022
POWER TRAIN
Throttle body defective part. Starting in 2020 noticed unable to accelerate and engine would stall. Throttle body has been replaced 5-6 times since. When traveling at times vehicle will stall and immediately slow down, this has nearly almost caused me two accidents, I was able to pull on shoulder quickly. Please note I have more servicing invoices I can provide. This was done all under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451294February 9, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
On 10/27/2020, I financed a Jeep Patriot with 43K miles from Quality Chevrolet. Exactly 6 days later 11/02/2020, while I was on the way home from work in the evening; three sensor lights came on causing the vehicle to jolt / jerk / accelerate and become unsafe to drive. There were cars behind me, I turned on the hazard lights and my car went from 25 MPH to 2 MPH instantly. The lights were ABS, Traction and check engine. I immediately contacted the dealership since I had the Jeep for less than a week. I had to take the risk of driving the car in this condition for 6 miles on a highway back to the dealership, stopping every few minutes to shut off the Jeep and restart to try to reset the sensors, which seemed to work 2 minutes at a time. A drive that would normally take about 15 minutes took over an hour. My Jeep was being paid for weekly and still being serviced at the dealership- On 11/17/2020, I received a call from the dealership that they cleaned out the throttle body as recommended by Jeep and since that was the only sensor active at the time; they told me that no other lights were on so they were driving the Jeep to try to activate them. I was told by Quality Chevrolet that Jeep recommended to clean out the throttle and return to me, if the lights come back on, to go back to the dealer and replace the part. After weeks at Quality Chevrolet, my jeep was returned to me, however 5 days later on 12/07/2020 the same sensors came on in the middle of a highway when I was going about 55 MPH and it was raining I had to find a way to get my vehicle to safety and this caused a lot of anxiety as my kids were in the Jeep this time. I did not get into an accident by a miracle but now I was stranded on the highway. Til this day, Quality Chevrolet nor the 3 other places I have been to have been able to properly diagnose this problem that continues to happen without warning. My jeep will not go over 20 MPH, RPM stays on 2 and all sensors are active.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440714November 16, 2021
SERVICE BRAKES, AIR BAGS, VEHICLE SPEED CONTROL
The contact owns a 2017 Jeep Patriot. The contact stated that while driving at 25-30 MPH and approaching a stoplight, the brake pedal was depressed but failed to respond and stuck on the floorboard. The contact stated that the vehicle inadvertently accelerated and crashed into the rear of another vehicle. There were no warning lights illuminated. The air bags failed to deploy. The contact was knocked unconscious. The contact stated that his girlfriend sustained knee injuries and his mother sustained a laceration on the face, but none of them sought medical assistance. A police report was filed. The vehicle was towed to a tow lot, then it was towed to an independent mechanic. An unknown dealer was notified of the failure and did not provide any assistance. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 50,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11405924April 1, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WATER LEAKS FROM THE MAP LIGHTS WHEN IT RAINS. THIS IS VERY DISTRACTING AND ALSO CAUSES DAMAGE TO THE LIGHT, SUNROOF CONTROLS AND THE CONTROL PANEL BELOW IT (RADIO AND EVERYTHING ELSE). THIS OCCURS WHILE THE VEHICLE IS IN MOTION, AND MORE OFTEN WHEN TURNING AND DRIVING AT HIGHER SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404366March 22, 2021
POWER TRAIN
DRIVING AT CITY SPEEDS, THE TRANSMISSION JERKS 2 TO 6 TIMES AT DIFFERENT SPEEDS, TEMPERATURE, WEATHER, TIME OF DAY. THIS ON A 2017 JEEP PATRIOT 2.4L. THIS HAS BEEN HAPPENING SINCE WE BOUGHT IT IN MARCH OF 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403586March 17, 2021
SEATS
THE HEAD REST ON THE PASSENGER SIDE WAS DEACTIVATED WITH OUT A REASON AND COULD NOT BE PLACE BACK TO ITS ORIGINAL SETTING. THIS HAPPED WHILE DRIVING IN HIGHWAY. LUCKILY THERE WAS NO ONE SEATING AT THE SEAT THAT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400296March 11, 2021
AIR BAGS, SEAT BELTS
I WAS AT WORK IN A 2017 JEEP PATRIOT COMPANY VEHICLE. I AM A FIELD WORKER AND WAS TRAVELING NORTH ON SCHAEFER HWY TO A CLIENTS HOME. I WAS T-BONED AT THE CROSS SECTION OF SCHAEFER AND SCHOOLCRAFT WHEN ANOTHER VEHICLE DRIVING EAST ON SCHOOLCRAFT RAN A RED LIGHT- HITTING ME IN THE DRIVER DOOR, AFTER HITTING THE DRIVER DOOR, TURNING HIS/HER WHEELS AND DIGGING INTO THE VEHICLE BY MY FEET, BREAKING THE LEFT FRONT WHEEL OFF THE JEEP. THE SEAT BELT SEEMED TO TIGHTEN TO THE POINT I COULD NOT BREATHE, I FELT A FLUSHING IN MY RIB CAGE, RUPTURING RIGHT IMPLANT, TEARING BOTH SHOULDERS AND NECK, LOW LEFT BACK EXCRUCIATING PAIN- L5 ANGULAR TEAR, CERVICAL SPINE COMPROMISED EVERY DISC SAME WITH LUMBAR AND THORACIC SPINE SI JOINT NEEDED SURGERY, AND RIGHT HIP HIT DRIVING LOG SO HARD CLIP BOARD WAS BROKE IN HALF, BROKE RIGHT HEEL 2A FRACTURE HEAD TO TALUS AND COMPLETE FULL TEAR OF LIGAMENT, RIGHT KNEE PAIN HANDS LOCKING UP. THE INTERN IN THE VEHICLE STATED SHE WAS NOT INJURED. NO AIR BAGS WENT OFF. MY LEFT FOOT WAS STUCK UP THE BRAKE AND MY RIGHT WAS BROKE FROM HITTING THE COUNSEL. THE DRIVE WHO RAN THE RED LIGHT LEFT THE SCENE. I HAVE LOST MY JOB. I AM SITTING IN THE VEHICLE WHILE THE INTERN TOOK PICTURES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11383954December 17, 2020
FUEL/PROPULSION SYSTEM
TOGGLE BODY WAS REPLACED. MY HUSBAND HAD THE EXACT SAME THING REPLACED. SAME MODEL YEAR, BOUGHT A COUPLE OF MONTHS APART. SUDDENLY LOST ACCELERATION ABILITY. COULD NOT KEEP DRIVING, AS THERE WAS NO POWER TO KEEP MOVING ALONG. MALFUNCTION LIGHT AND BOTH SKID/TRACTION LIGHTS CAME ON. WE BOTH MADE IT HOME, TOWED TO DEALERSHIP AS A PRECAUTION. DIDN'T WANT TO CHANCE DRIVING ANY LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360838September 23, 2020
POWER TRAIN
IT'S A STANDARD TRANSMISSION AND THE CLUTCH JUST WENT OUT. IT HAS LOW MILES ON IT AND IS USED TO GET TO WORK AND BACK, AROUND 10 MILES OR LESS ONE WAY. MECHANIC DIDN'T UNDERSTAND WHY IT WOULD GO OUT SO QUICKLY ON A VEHICLE WITH SUCH LITTLE MILEAGE ON IT. IT'S AROUND 46,000 MILES. IT WAS BEING DRIVEN WHEN THE CLUTCH JUST WOULDN'T GO INTO GEAR ANYMORE AND HAD TO BE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330458June 24, 2020
UNKNOWN OR OTHER, POWER TRAIN
TRANSMISSION OVERHEAT LIGHT TRIGGERS ONLY IN HEAT AT EXTENDED PERIODS OF HIGHWAY SPEED. HAS HAPPENED 5 TIMES. CAR LOOSES POWER AT HIGHWAY SPEEDS QUICKLY. MUST PULL OVER AND WAIT FOR IT TO COOL. DEALER SAID THEY COULDN'T GET IT TO SHOW UP SO THEY WOULDN'T DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321882April 22, 2020
SERVICE BRAKES
ON 02/20/2020 THE FRONT BRAKES MAKING SCRICHING NOISE WHICH HAPPENS WHEN L BRAKE @ 35 MILES AN HR OR WORSE NOISE WHEN L BRAKE @ 45 MILES PER HOUR DRIVING STRAIT OR MAKING A RIGHT TURN.. ON 2/20/2020 TOOK TO JEEP DEALER FOR REPAIR AND THIS IS WHEN L TOOK JEEP PATRIOT 2017 THE FIRST TIME FOR SERVICE. THE SERVICE REPORT SHOWS THE FOLLOWING WORK WAS DONE: INSTALLED 2AMV3494AB PAD KIT:FRONT DISK BRAKE INSTALLED 5512:BRAKE KIT. INSTALLED 6502738: NUT; WHEEL AFTER INSP FRONT BRAKE 3 TO 2 MM REAR, 5 MM RESURFACE FRONT ROTORS AND FRONT PAFS. PERFORM BRAKE FLUID EXCHANGE CAUSE BY RECOMMENDED. INSTALLED DOT364: BRAKE FLUSH DOT 3 PERFORMED SERVICE. THEN ON 3/17/2020 ( APROX 4 WEEKS LATER) THE SAME FRONT BRAKES MAKING A WORSE NOISE; TOOK BACK TO JEEP DEALER TO RE-CHECK. DEALER SERVICE AND DEALER SERVICE FOUND THAT NOTHING WAS WRONG OR HEARD ANY BRAKE SCRITCHIN NOISE. THE WORK AND EVERYTHING WAS OK: DEALER REPORT SHOWS MY JEEP PATRIOT 2017 CHECK FOR ABS CODE AND NOTHING FOUND, EVERYTHING OK. 4/07/2020 BRAKE NOISE BACK AGAIN IN MY FRONT BRAKES AND MORE NOISE WHEN L BRAKE AT 30-45 TOOK VEHICLE TO JEEP DEALER FOR THIRD TIME; THIS TIME THEY HEARD THE NOISE, CLEAN/ SAND PADS AND ROTORS,LUBE HARDWARE, PERFORM TEST DROVE BY DEALER SERVICE, VEHICLE NOISE NOT PRESENT. VEHICLE BRAKES AS DESIRED. NOW AGAIN ON 4/20/2020 THE NOISE IS BACK AGAIN, BUT NOT ON BOTH FRONT BRAKES, BUT IT APPEARS IT'S ON THE LEFT FRONT BRAKES..HAVE APPT WITH JEEP DEALER SERVICE TODAY 4/22/2020 TO HAVE THAT NOISE CHECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319285March 25, 2020
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
SITTING STILL AT RED LIGHT ALL AT ONCE CAR ROLL FORWARD PUSH DOWN ON BRAKE CAR GO FAST WITH FEET ON BRAKE CAR STILL GO FAST HIT CAR IN THE BACK END ON HIGHWAY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11307925February 8, 2020
STEERING
DAY 3 OF DRIVING ON HIGHWAYS FOR A LONG DISTANCE VACATION TRIP, THE FRONT END STARTED MAKING NOISES; COULDN'T PINPOINT LOCATION OF NOISE. SUSPECTED WHEEL CALIPER ON FRONT DRIVERS' SIDE, OR SOMETHING IN THAT AREA. DAY 4, I KNEW I HAD TO DO SOMETHING. NOISE WAS STILL THERE; NOISE WOULD SLOW DOWN AND DISAPPEAR WHEN APPLYING BRAKES, YET WAS STILL THERE AT SLOW SPEEDS. DROVE TO A PEPBOYS; NOISE BECAME WORSE, AND I HAD DIFFICULTY TURNING TIGHT CORNERS TO PULL INTO THEIR PARKING SPACE. WAS TOTALLY AFRAID TO DRIVE THE CAR ANY FURTHER. PEPBOYS DID SOME ROAD TESTING, AND PUT CAR UP ON LIFT. MY FRONT CONTROL ARMS HAD RUSTED AND TORN BUSHINGS. PEPBOYS REPLACED THE CONTROL ARMS AND I HAVE NOT HAD ANY PROBLEMS SINCE (INCLUDING RETURN 3-DAY HIGHWAY DRIVING TRIP). I CONTACTED JEEP TO SEE IF THEY WOULD REIMBURSE ME THE COST OF THE CONTROL ARMS SINCE MY CAR WAS STILL UNDER WARRANTY; THEY WOULD NOT. CAR WAS PURCHASED NEW ON 2/16/2017. MILEAGE IN AT PEPBOYS WAS 28,936. I HAVE BOTH CONTROL ARMS; ATTACHED PICTURES ARE OF THE BUSHINGS. CAN TAKE MORE PICTURES IF NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306679February 3, 2020
ENGINE
I BOUGHT A 2017 JEEP PATRIOT IN FEB 2017 FROM LEE AUTO MALL IN APRIL 2018 THE MOTOR BLEW WITH 48,000 MILES ON IT WHILE I WAS DRIVING OUT OF WORK ON A CITY STREET. IT WAS REPLACED UNDER THE MANUFACTURE WARRANTY APRIL 2018. MY CHECK ENGINE LIGHT CAME ON AGAIN JANUARY 2019 MAKING A KNOCKING NOISE. BROUGHT THE TRUCK IN TO THE CHRYSLER SHOP TO HAVE IT LOOKED AT. I WAS AGAIN TOLD MY MOTOR THEY REPLACED NOT EVEN A YEAR AGO WAS BLOWN. THE PISTON AND RODS WERE BAD AND WAS NO LONGER UNDER WARRANTY AND IT WOULD COST ME 7,000 TO REPLACE THE MOTOR. THIS IS A 2017 JEEP PATRIOT THAT IS NOW ON ITS 3RD ENGINE IN LESS THAN 3 YEARS. CHRYSLER NOR CHARLIES MOTOR MALL JEEP WILL NOT HELP ME IN ANY WAY AND SAY THAT I NEED TO PAY 7,000 DOLLARS TO HAVE A NEW ENGINE PUT IN. THE FIRST ENGINE ONLY HAS 48,000 MILES ON IT WHEN IT BLEW AND THE SECOND ENGINE THEY PUT IN ONLY HAD 55,000 MILES ON IT WHEN I WAS TOLD IT NEEDS TO BE REPLACED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302759January 29, 2020
STRUCTURE:BODY
ON SUNDAY, JAN 26, 2020, I WAS DRIVING FROM EAGLE RIVER, AK TO JOINT BASE ELMENDORF-RICHARDSON ON THE GLENN HIGHWAY. I NOTICED THAT THE HOOD OF MY 2017 JEEP PATRIOT WAS BOUNCING. I REDUCED MY SPEED AND MOVED INTO THE FAR RIGHT LANE UNTIL I WAS ABLE TO EXIT THE HIGHWAY SAFELY. WHEN I PULLED INTO THE PARKING LOT ON BASE, I FOUND THAT THE HOOD RELEASE HAD POPPED, BUT THE SAFETY LATCH WAS STILL ENGAGED. I RELEASED THE SAFETY LOCK, RAISED THE HOOD AND THEN CLOSED IT.. I THEN TOOK MY PATRIOT TO THE JEEP DEALER IN ANCHORAGE AND THEY CHECKED IT OUT AND TOLD ME THAT IT WAS SAFE TO DRIVE MY JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298030January 8, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER
BLOWER MOTOR FOR HVAC FAILS WITHOUT NOTICE ON ALL SPEEDS. RESULTS IN "FOGGY" WINDSHIELD AND LACK OF DEFROST FEATURE AND DE-ICE FEATURES. THIS CAN RESULT IN THE VEHICLE RESTRICTING VISION WHILE DRIVING OR CAUSE THE DRIVER TO BEGIN A TRIP ONLY TO REALIZE THAT THEY CAN'T SEE. IN RAPIDLY CHANGING CLIMATES - THE FAILURE OF THE BLOWER MOTOR MAY RESULT IN SUDDEN AND UNPLANNED RESTRICTED VISION. ISSUE APPEARS TO BE RELATED TO BLOWER MOTOR RESISTOR AS A TESTED FAILURE POINT. IT SHOULD BE NOTED THAT MANY OTHER OWNERS WITHIN THE JEEP COMMUNITY HAVE EXPERIENCED SIMILAR FAILURES ACROSS MANY MODELS OF JEEP PRODUCTS BASED ON RESEARCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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