Jeep Patriot Complaints (2011)

326 consumer complaints on file.

#10568551March 11, 2014
WHEELS, SUSPENSION, TIRES, POWER TRAIN
IN 2012 WE HAD A NAIL THROUGH THE TIRE OF THE 2011 JEEP PATRIOT THAT WE BOUGHT NEW. WHEN WE TOOK THE CAR TO TIRES PLUS TO HAVE THE TIRE REPLACED. WE WERE TOLD THAT THEY COULDN'T LEGALLY REPLACE JUST ONE TIRE. THE TREAD WEAR WAS SO AWFUL; UNEVEN, DIFFERENT TREAD VARIANCES, THEY COULDN'T MATCH ONE USED TIRE. HOW WOULD THEY PICK WHAT TIRE TO MATCH IT UP TOO. WE ENDED UP WITH 4 NEW TIRES, WE WERE ALSO TOLD AT THE TIME THE UNEVEN TREAD WAS DOING DAMAGE TO SHOCKS AND STRUTS. A YEAR LATER WE TOOK IT IN FOR NEW BREAK PADS AND ROTATION, AGAIN, EVEN WITH THESE "NEW" TIRES WE WERE TOLD TREAD WAS SO UNEVEN, IT WOULD BE LOUD, BE CAREFUL, EXCRETA. I TOOK THE JEEP INTO A JEEP DEALERSHIP FOR A RECALL 10/2013 "N01 RECALL" SINCE I HAD IN THERE I ALSO OPTED TO GET TRANSMISSION SERVICE/FILTER, THEY TOO TALKED TO ME ABOUT MY TIRE WEAR. 11/2013ISH MY HUSBAND, STATIONED IN HI PURCHASES A NEW JEEP AS WELL. NOW WE ARE STUCK WITH TWO OF THESE...2/2014 I FIND OUT THE VEHICLE HE PURCHASE (NOT HIS, BUT OTHERS WITH SAME YR/MAKE/MODEL ARE ALREADY BEING RECALLED. THEN MY TRANSMISSION GOES OUT! A JEEP, WE HAVE JUST OWNED, HIGHER MILES ALL FROM HWY 94 FROM MY HUSBAND COMPUTE WHEN HE LIVED IN WI TO FORTMCCOY...STRAIGHT SHOT...65MH THE WHOLE WAY. IN ADDITION THEY FIX SWAY BAR LINK, ARM CONTROL AND TELL ME NOISE THAT STILL EXISTS COULD BE WHEEL BEARING, MY ALIGNMENT WAS SO OFF, THEY KEPT IT AN EXTRA DAY. SO I'M 5K INTO MY VEHICLE I OWED 3 YEARS, THE WHEEL BEARING, ALIGNMENT, SWAY BAR, ARM CONTROL, SHOCKS, STRUTS ALL I BELIEVE TO WHATEVER (I WISH I NEW) WAS CAUSING THE UNEVEN TREAD WEAR. THERE IS SOMETHING WRONG! TRANSMISSION DIFFERENT ISSUE...OR IS IT? I HAVE BEEN TOLD AS MENTIONED ABOVE THEY COULDN'T "LEGALLY" REPLACE JUST ONE TIRE...THEN HOW FOR THE LAST THREE YEARS CAN JEEP LEGALLY LET ME DRIVE MY 4 KIDS IN A VEHICLE THAT HAS OBVIOUS PROBLEMS. YES, I'VE CALLED DEALERSHIP, HOME OFFICE AND BBB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558131January 2, 2014
SUSPENSION
I HAVE A 2011 JEEP PATRIOT LATITUDE THAT BEGAN HAVING A ROUGH RIDE AND RATTLE NOISE IN THE LEFT FRONT WHEEL AREA IN OCTOBER 2013. IN DECEMBER 2013 THE VEHICLE WAS INSPECTED WITH 42,000 MILES AND IT WAS DISCOVERED THAT THE LOWER CONTROL ARM NEEDED REPLACING BECAUSE OF A BAD BALL JOINT. I RESEARCHED THIS ONLINE AND DISCOVERED NUMEROUS SIMILAR COMPLAINTS ON JEEP FORUMS INDICATING IT HAS BEEN A RECURRING PROBLEM FOR JEEP FOR THE PAST SEVERAL YEARS DUE TO POOR QUALITY PARTS BUT JEEP REFUSES TO COVER IT UNDER WARRANTY OR RECALL. I TOOK THE JEEP TO MY DEALERSHIP, GOLLING CHRYSLER JEEP IN BLOOMFIELD, MI. THEY ADMITTED THIS IS A COMMON PROBLEM BUT NOT COVERED UNDER WARRANTY, RECALL OR TSB. I ENDED UP REPLACING THE PART FOR $300 AT A REPAIR SHOP. I FEEL THERE SHOULD BE A RECALL AS THIS IS A COMMON PROBLEM AND A SAFETY ISSUE THAT JEEP REFUSES TO COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555002December 5, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
WHILE DRIVING TO WORK ON 12/03/13 I WAS AT AN INTERSECTIONS ATTEMPTING TO ACCELERATE AND TURN IN TO TRAFFIC ON A BUSY HIGHWAY WHEN MY CAR WOULD NOT ACCELERATE, ALMOST GOT HIT. CAR CONTINUED TO HESITATE AS I PRESSED THE GAS PEDAL DOWN. CAR SLOWLY ACCELERATED BUT WOULD NOT GO MORE THAN 40 MPHS. CAR CONTINUED TO PULL AND HESITATED AS I WAS ATTEMPTING TO GET IT THE SHOP. MAJOR SAFETY CONCERN AND ALMOST GET IN A MAJOR ACCIDENT ATTEMPTING TO TURN INTO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551736November 11, 2013
SUSPENSION
BALL JOINTS ARE WORN AND NEED REPLACEMENT AT APPROXIMATELY 35,000 MILES. VEHICLE HAS ONLY BEEN DRIVEN ON HIGHWAY AND AROUND TOWN. NO OFF-ROADING. LOOKING AT JEEP PATRIOT FORUM ON-LINE THIS APPEARS TO BE PRETTY TYPICAL. PERHAPS A RECALL SHOULD BE DONE SO THAT JEEP CAN PUT IN PARTS THAT ARE DURABLE AND SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545728September 27, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. THE CONTACT WAS UNSURE OF WHAT EXACTLY WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 36,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543646September 15, 2013
POWER TRAIN
TRAVELING FREEWAY 75 MILES PER HR TRANSMISSION OVERHEATS LIGHT COMES ON AND WE LOST ALL POWER WITH DIESELS BARING DOWN BEHIND US. SPEED DROPS FAST TO 60 HAD TO COAST OUT OF WAY OF TRAFFIC BEHIND US TO EDGE OF FREEWAY. CALLED DEALERSHIP WAS TOLD TO LET IT COOL DOWN AND TAKE IT TO DEALERSHIP IN BURLEY ID. THEY FOUND NOTHING ON COMPUTER. HAPPENED AGAIN GOING 75 LAST WEEK SEPT 8 SAME THING. SMALL GRANDKIDS IN BACK SEAT EACH TIME THIS IS A DANGEROUS SITUATION SINCE SPEED DROPS DRASTICALLY WITH CARS OR DIESELS BEHIND YOU AND ALL YOU CAN DO IS COAST OFF. ENGINE DOES NOT QUIT JUST CANT GO ANYWHERE LOSES ALL TRANSMISSION FUNCTION. WAS TOLD THIS IS HAPPENING WITH SEVERAL OF THESE TYPES OF TRANSMISSION AND TO DRIVE IN COOLER WEATHER KEEP SPEED DOWN TO 65 AND WHEN IT HAPPENS TO PULL OFF PUT IN NEUTRAL AND RACE ENGINE TO COOL IT I SHOULDN'T HAVE TO DO THAT!!!! ITS A DANGER.. ITS NOT SAFE!! IT HAPPENED GOING 40 IN TRAFFIC ALSO. IN FIRST COUPLE THOUSAND MILES TOOK IT IN NUMEROUS TIMES. FOUND FEDERAL INVESTIGATION STATING NO RECALL AT THE TIME. ITS NEEDS TO BE RECALL BEFORE SOMEONE IS KILLED, ACCIDENTS HAVE OCCURRED TO OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543690September 15, 2013
AIR BAGS
DRIVER LEFT ROAD, PROCEEDED OVER A SHORT GRASSY AREA, UP INTO TREES, HIT A TREE HEAD ON /RIGHT SIDE, THEN ROLLED TO THE LEFT DOWN AN EMBANKMENT. THE LEFT SIDE AIR BAGS DID NOT DEPLOY. INJURIES INCLUDED TRAUMATIC BRAIN INJURY. THE RECALL NOTICE FOR SIDE AIR BAGS ARRIVED BY MAIL A FEW DAYS LATER. WE CAN SUPPLY MILEAGE ON CAR LATER BUT PROBABLY UNDER 15,000 MILES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10543374September 12, 2013
POWER TRAIN
DRIVING ON FREEWAY, AT APPROX 65 MPH, CAR WHINES, THEN DIES. ALSO, THE TRANSMISSION OVERHEAT LIGHT COMES ON ALL THE TIME. SOMETIMES IT JUST DIES WHILE DRIVING. THIS IS POSSIBLY A CATASTROPHIC ACCIDENT. I WANT ACTION NOW!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536939August 23, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED. THE DRIVER'S SIDE SEAT BELT WAS CUT FROM THE CLIP AREA IN ORDER TO BE RELEASED, AT THE ADVISEMENT OF THE DEALER. THE CONTACT STATED THAT THE SEAT BELT CLIP WAS DEFECTIVE. THE MANUFACTURER WAS CONTACTED AND DENIED ANY ASSISTANCE WITH THE REPAIR. THE SEAT BELT WAS NOT REPLACED. THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533877August 6, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE FAILURE RECURRED TWICE ON SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO CAUSE FOR FAILURE WAS FOUND. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523124July 3, 2013
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AT 75 MPH, THE CAR STALLED. IT DECELERATED AND THE STEERING WHEEL LOCKED UP. IT WOULD NOT RESTART AND THE CHECK ENGINE LIGHT AND ELECTRONIC THROTTLE CONTROL LIGHTS CAME ON. IT HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP SAID THEY COULD FIND NOTHING WRONG WITH THE VEHICLE AND IT STARTED RIGHT UP. A SIMILAR INCIDENT HAPPENED A YEAR AGO WHEN I WAS TRAVELING AT 75 MPH ON A DIFFERENT HIGHWAY AND THE DEALER COULDN'T FIND A PROBLEM THEN EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522321June 28, 2013
TIRES, TIRES:SIDEWALL, TIRES:TREAD/BELT
MY 2011 JEEP PATRIOT CAME WITH FIRESTONE AFFINITY TIRES, AND AFTER ONLY TWO YEARS AND FOURTEEN THOUSAND MILES THE TIRES HAVE DEVELOPED CRACKS ALL ALONG THE SEAM WHERE THE TREAD ATTACHES TO THE TIRE CASING. IT LOOKS AS THOUGH THE TREAD IS STARTING TO PULL AWAY FROM THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521521June 24, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT THE CRUISE CONTROL ACTIVATION LIGHT WOULD NOT ILLUMINATE WHEN UTILIZING THE CRUISE CONTROL FUNCTION. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS SUPPOSED TO HAVE THE FEATURE, BUT THE DEALER STATED THAT THE VEHICLE DID NOT HAVE THE FEATURE. THE CONTACT FELT IT WAS A SAFETY ISSUE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 11,500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516211June 11, 2013
ENGINE, POWER TRAIN
ON THE SECOND DAY OF OWNERSHIP, IMMEDIATELY AFTER THE FIRST FUEL UP, WE IDLED THROUGH A FASTFOOD DRIVE-THROUGH AND UPON PULLING OUT INTO TRAFFIC, IT JUST DIED. SCARY, BUT ALL THE CARS STOPPED FOR US. IT STARTED RIGHT UP. I FAXED ALL THE INFORMATION TO THE DEALER AND ASKED IF IT WAS THEM TESTING THE CHIP YOU CAN REMOVE TO PREVENT CAR THEFT (OR HELP REPO IN THEIR CASE). THEY NEVER RESPONDED. ONE CHANGE WE MADE IS WE NEVER TOPPED OFF FUEL AFTER THAT. IT HAS NOT HAPPENED SINCE. HOWEVER, THE CVT APPEARS TO HAVE FAILED NOW AT 32,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507049April 4, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH, THE CONTACT ATTEMPTED TO DECELERATE AND THE BRAKE PEDAL WENT TO THE FLOOR. THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE CONTACT INJURED THEIR RIGHT KNEE IN THE CRASH. THE POLICE REPORTED TO THE SCENE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 33,333. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10503632March 19, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH AND FELL ASLEEP BEHIND THE WHEEL. AS A RESULT, THE CONTACT CRASHED INTO A GUARD RAIL. THE VEHICLE WENT AIRBORNE OVER A BRIDGE AND CRASHED 30 FEET UNDER THE BRIDGE, ON THE DRIVER'S SIDE. THE AIR BAGS FAILED TO DEPLOY DURING IMPACT. THE CONTACT SUSTAINED NO PERSONAL INJURY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SAVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10500752February 28, 2013
ENGINE AND ENGINE COOLING, STRUCTURE:BODY
AFTER HEARING A NOISE IN MY EXHAUST SYSTEM, I CHECKED UNDER THE CAR AND FOUND MY MUFFLER LOCKED UP ABOUT 2 TO 3 INCHES WITH THE EXHAUST PIPE POINTING DIRECTLY AT THE BACK OF MY PLASTIC BUMPER. MY BUMPER WAS DISTORTED AND MELTING. I CAUGHT THIS PROBLEM BEFORE A FIRE STARTED BUT AM CONFIDENT THIS WOULD HAVE IGNITED. I THEN REACHED UP AND PULLED WITH A LITTLE FORCE DOWN ON THE MUFFLER AND IT SNAPPED BACK INTO THE CORRECT POSITION. THERE IS NO DAMAGE TO THE UNDERSIDE OF THE VEHICLE JUST THE DAMAGE TO THE MELTED BUMPER. I WENT TO A DEALERSHIP AND SHOWED THE SERVICE MANAGER THE PROBLEM. HE TOOK PICTURES AND CONTACTED CHRYSLER. AFTER WAITING ALMOST TWO WEEKS, THE SERVICE MANAGER CONTACTED ME AND TOLD ME CHRYSLER WOULD REPAIR MY BUMPER AS A COURTESY. I ASKED HIM IF THEY WERE GOING TO FIX THE PROBLEM WITH THE MUFFLER/HANGER BUT THEY REFUSED. I AM NOW DOING WHAT I CAN TO INFORM PEOPLE OF THE PROBLEM AND TRYING TO GET THE PROBLEM FIXED. I ALSO FOUND A VIDEO AT OREGONLIVE.COM WHICH DETAILS THE SAME PROBLEM WITH MY VEHICLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10493140January 16, 2013
ENGINE
ON A REGULAR BASIS VEHICLE SPUTTERS AND ALMOST STALLS OUT WHILE VEHICLE IS MOVING AND WHILE VEHICLE IS AT A COMPLETE STOP. ON TWO OCCASIONS VEHICLE STALLED OUT COMPLETELY WHILE DRIVING. FOOT WAS ON GAS, APPROXIMATE SPEED WAS 25MPH, CAR COMPLETELY SHUT OFF. WOULD NOT START UP RIGHT AWAY. HAD TO SIT FOR SEVERAL MINUTES BEFORE VEHICLE WOULD START UP AGAIN. VEHICLE HAS BEEN AT HUNTINGTON DEALERSHIP TWICE FOR THIS PROBLEM AND THEY HAVE FOUND NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488048December 11, 2012
ENGINE
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TOWED TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,644 AND THE CURRENT MILEAGE WAS 18,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485384November 21, 2012
EXTERIOR LIGHTING
I HAVE HAD MULTIPLE INCIDENTS WHERE THE HAZARDS OR BLINKERS RANDOMLY FLASH ON AND SOMETIMES THERE IS A BRIEF LOSS OF POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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