Jeep Patriot Complaints (2009)

275 consumer complaints on file.

#10577338April 4, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR STARTED MAKING A WHINING NOISE AND HAD PROBLEMS WITH ACCELERATION, LIKE THE GEARS WERE FINDING IT HARD TO LOCK IN PROPERLY. IT'S AN AUTOMATIC TRANSMISSION. AFTER THE SNOWSTORMS, I TOOK IT TO A CHAIN FRANCHISE TO CHECK IT OUT AND WAS TOLD THAT JEEP PUT A MERCEDES TRANSMISSION IN THE CAR, THAT IT'S NOT MEANT FOR THIS MAKE OR MODEL, THAT IT'S A DEFECT BECAUSE THE PUMP WORE OUT AND THAT JEEP WILL NOT PAY TO REPLACE/REPAIR AND THAT EVEN THOUGH THE CAR IS UNDER 50,000, THAT I HAVE TO PAY CLOSE TO FOUR THOUSAND DOLLARS TO REPAIR/REPLACE. THE MECHANIC AT THE CHAIN FRANCHISE SAID THAT THIS PART JUST WORE OUT BECAUSE IT WASN'T INTENDED TO BE USED IN THE MECHANICS FOR THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574830March 25, 2014
STRUCTURE:BODY
JEEP IS LEAKING WATER THROUGH THE FRONT MAP LIGHT, SUNROOF, "A" PILLARS, AND REAR INTERIOR HATCH LIGHT. SERVICE WAS PERFORMED ON 10-8-2013 AND THE WATER LEAK STARTED AGAIN ON 03-24-2014. CHRYSLER DID ISSUE A SERVICE BULLETIN #23-016-10 ON SEPTEMBER 10, 2010 BUT NO RECALL WAS ISSUED. THERE IS WATER ACCUMULATING INSIDE THE PILLAR'S AND I CONCERNED WITH THE SAFETY AIR BAGS AND MOLD ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567881March 7, 2014
STRUCTURE:BODY
DURING AN OVERNIGHT RAIN, WATER ENTERED THE VEHICLE FROM THE SUNROOF, EFFECTING THE DOME LIGHT, WHERE WATER WAS DRIPPING FROM. AFTER RESEARCHING GOOGLE THERE IS OVER 100 COMPLAINTS ABOUT WATER LEAKING FROM THE SUN ROOF AND JEEP HAS DONE NOTHING TO FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562525February 1, 2014
SUSPENSION
VEHICLE WAS PRESENTED FOR NEW TIRES AT 35000 MILES ,, ALL MILES ARE HIGH WAY WITH NO OFF ROAD OR BEACH ETC. MECHANIC FOUND THAT BOTH FRONT BALL JOINTS/CONTROL ARMS HAVE FAILED PREMATURELY TO THE POINT OF MAKING THE VEHICLE UNSAFE AND UN DRIVABLE UNTIL REPAIRED. READING ON LINE COMMENTS THIS PREMATURE FAILURE SEEMS AS IT IS A MANUFACTURE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555018December 6, 2013
ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
VEHICLE WILL STALL WITH NO/LITTLE WARNING. STALLS GENERALLY OCCUR DURING WET AND/OR HUMID WEATHER CONDITIONS, HOWEVER DOES ALSO OCCUR DURING DRY CONDITIONS. STALLS USUALLY OCCUR DURING IDLING WHILE THE VEHICLE IS IN GEAR (STOPPED AT INTERSECTIONS OR IN TRAFFIC), BUT CAN ALSO OCCUR DURING INITIAL ACCELERATION FROM A STOP. THIS ISSUE HAS BEEN OCCURRING SINCE EARLY 2012 AND IS INCREASING IN FREQUENCY. CHRYSLER HAS A RELATED RECALL (08V528000, "POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)"), WHICH SEEMS TO EXACTLY DESCRIBE THIS FAILURE, HOWEVER CHRYSLER CLAIMS THAT THIS SPECIFIC VEHICLE IS NOT INCLUDED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551726November 11, 2013
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
MY JEEP PATRIOT HAS A VERY UNUSUAL PROBLEM OF GOING INTO "LIMP" MODE UNDER NORMAL OPERATING CONDITIONS--EVEN AFTER AS LITTLE OF 15 MINUTES OF DRIVING. THE "TRANSMISSION OVERHEAT" LIGHT COMES ON, AND THE VEHICLE'S ON-BOARD COMPUTER FORCES THE VEHICLE DOWN TO SLOW, SUB-HIGHWAY SPEEDS--EVEN AS SLOW AS 35 MPH. THE PROBLEM HAS BEEN VERY DANGEROUS FOR US (ESPECIALLY ON THE FREEWAY) AND OCCURS UNDER NORMAL (AND EVEN COLD TEMPERATURES). IT IS NOT REMEDIED BY REPLACING THE TRANSMISSION OIL OR EVEN INSTALLING A TRANSMISSION OIL COOLER (BOTH WHICH I HAVE TRIED). I HAVE BROUGHT THE VEHICLE TO NUMEROUS MECHANICS--INCLUDING THE DEALERSHIP AND A TRANSMISSION SHOP--WHICH HAVE ALL BEEN STUMPED BY THE ISSUE. AFTER LEARNING ABOUT AND THOROUGHLY DIAGNOSING THE PROBLEM, THE TRANSMISSION SHOP CONCLUDED THAT SOMETHING VERY UNUSUAL WAS WRONG WITH THE TRANSMISSION, AND THEY WROTE A STATEMENT TO THAT EFFECT. AFTER EXPERIENCING THIS DANGEROUS, FREQUENT PROBLEM WITH MY JEEP PATRIOT, I STARTED A WEBSITE TO COLLECT RESPONSES FROM OTHER JEEP OWNERS. IN THE SHORT PERIOD OF TIME THE WEBSITE HAS BEEN UP (JEEPPATRIOTTRANSMISSIONOVERHEAT.COM), I HAVE RECEIVED MANY SUBMISSIONS FROM OTHER OWNERS WHO HAVE THE SAME PROBLEM (AND ALL OF WHICH HAVE ATTESTED THAT THE DEALERSHIP WAS ULTIMATELY STUMPED BY THE PROBLEM). THE PROBLEM IS FOUND ON VEHICLE YEARS RANGING FROM 2007-2014. SOME OWNERS BELIEVE THE KOHO BEARINGS ARE THE ROOT OF THE PROBLEM, BUT IN ANY EVENT, A COMPLETE TRANSMISSION REPLACEMENT IS THE ONLY KNOWN REMEDY. AFTER RESEARCHING THIS PROBLEM THOROUGHLY, AS WELL AS REVIEWING EXISTING RECALLS ON THE VEHICLE, I AM NOW CONFIDENT THAT THE PROBLEM IS WIDESPREAD (EXISTS ON 1,000+ PATRIOTS), IS FOUND ON NEW AND USED PATRIOTS OF ALL MILEAGES, IS VERY DANGEROUS, AND HAS BEEN IGNORED BY JEEP. IT IS MY OPINION THAT A SAFETY RECALL SHOULD BE ISSUED BY THE NHTSA, AFTER CONDUCTING ITS OWN RESEARCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551725November 11, 2013
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
MY JEEP PATRIOT HAS A VERY UNUSUAL PROBLEM OF GOING INTO "LIMP" MODE UNDER NORMAL OPERATING CONDITIONS--EVEN AFTER AS LITTLE OF 15 MINUTES OF DRIVING. THE "TRANSMISSION OVERHEAT" LIGHT COMES ON, AND THE VEHICLE'S ON-BOARD COMPUTER FORCES THE VEHICLE DOWN TO SLOW, SUB-HIGHWAY SPEEDS--EVEN AS SLOW AS 35 MPH. THE PROBLEM HAS BEEN VERY DANGEROUS FOR US (ESPECIALLY ON THE FREEWAY) AND OCCURS UNDER NORMAL (AND EVEN COLD TEMPERATURES). IT IS NOT REMEDIED BY REPLACING THE TRANSMISSION OIL OR EVEN INSTALLING A TRANSMISSION OIL COOLER (BOTH WHICH I HAVE TRIED). I HAVE BROUGHT THE VEHICLE TO NUMEROUS MECHANICS--INCLUDING THE DEALERSHIP AND A TRANSMISSION SHOP--WHICH HAVE ALL BEEN STUMPED BY THE ISSUE. AFTER LEARNING ABOUT AND THOROUGHLY DIAGNOSING THE PROBLEM, THE TRANSMISSION SHOP CONCLUDED THAT SOMETHING VERY UNUSUAL WAS WRONG WITH THE TRANSMISSION, AND THEY WROTE A STATEMENT TO THAT EFFECT. AFTER EXPERIENCING THIS DANGEROUS, FREQUENT PROBLEM WITH MY JEEP PATRIOT, I STARTED A WEBSITE TO COLLECT RESPONSES FROM OTHER JEEP OWNERS. IN THE SHORT PERIOD OF TIME THE WEBSITE HAS BEEN UP (JEEPPATRIOTTRANSMISSIONOVERHEAT.COM), I HAVE RECEIVED MANY SUBMISSIONS FROM OTHER OWNERS WHO HAVE THE SAME PROBLEM (AND ALL OF WHICH HAVE ATTESTED THAT THE DEALERSHIP WAS ULTIMATELY STUMPED BY THE PROBLEM). THE PROBLEM IS FOUND ON VEHICLE YEARS RANGING FROM 2007-2014. SOME OWNERS BELIEVE THE KOHO BEARINGS ARE THE ROOT OF THE PROBLEM, BUT IN ANY EVENT, A COMPLETE TRANSMISSION REPLACEMENT IS THE ONLY KNOWN REMEDY. AFTER RESEARCHING THIS PROBLEM THOROUGHLY, AS WELL AS REVIEWING EXISTING RECALLS ON THE VEHICLE, I AM NOW CONFIDENT THAT THE PROBLEM IS WIDESPREAD (EXISTS ON 1,000+ PATRIOTS), IS FOUND ON NEW AND USED PATRIOTS OF ALL MILEAGES, IS VERY DANGEROUS, AND HAS BEEN IGNORED BY JEEP. IT IS MY OPINION THAT A SAFETY RECALL SHOULD BE ISSUED BY THE NHTSA, AFTER CONDUCTING ITS OWN RESEARCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549559October 25, 2013
SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. THE CONTACT STATED THAT THE FRONT END WAS EXHIBITING AN ABNORMAL SQUEAKING NOISE WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE AN INSPECTION WAS PERFORMED. THE CONTACT WAS ADVISED THAT THE FRONT BALL JOINT HAD WORN PREMATURELY DUE TO DEFECTIVE MATERIAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,700 AND THE CURRENT MILEAGE WAS 10,500. UPDATED 12/4/13*CN THE CONSUMER WAS INFORMED BOTH LOWER CONTROL ARMS, BALL JOINTS AND TIE RODS NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544614September 20, 2013
STRUCTURE
WATER WAS LEAKING FROM THE FRONT DOME LIGHT AND REAR AND FRONT DRIVER'S FLOOR BED WAS SOAKED WITH WATER. THE VEHICLE HAS A SUNROOF AND WE HAVE READ ABOUT MANY PEOPLE HAVING THIS SAME PROBLEM. CONTACTED JEEP VEHICLE WAS 2 MONTHS OUT OF WARRANTY AND THEY REFUSED TO DO ANYTHING. TOLD US TO TAKE IT TO A JEEP DEALER AND GET IT FIXED OURSELVES. MANY PEOPLE HAVE DONE THIS MULTIPLES TIMES AND THEIR CARS STILL LEAK. JEEP IS STILL LEAKING ON THE FLOOR BEDS. THEY ARE SOAKED ON DRIVER'S SIDE. IT DOESN'T EVEN HAVE TO RAIN AND JUST THE DEW ON THE CAR CAUSES THE FLOOR TO BE WET. WE FEAR ELECTRICAL DAMAGE THAT CAN CAUSE FAULT OF VEHICLE RESULTING IN INJURY, MOLD, AND RUSTING OUT. SOMETHING NEEDS TO BE DONE ABOUT THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544027September 17, 2013
FUEL SYSTEM, GASOLINE
VEHICLE DOES NOT FILL UP WITH GASOLINE PROPERLY, POTENTIALLY DUE TO A MALFUNCTIONING SAFETY DEVICE IN THE GAS TANK. THE PUMP TURNS OFF AFTER.5 GALLONS, AND MUST WAIT APPROXIMATELY 15 SECONDS AND THEN PUT IN ANOTHER .5 GALLONS, AND SO ON. THE JEEP DEALERSHIP BELIEVES IT IS A STUCK/MALFUNCTIONING ROLL OVER VALVE LOCATED IN THE GAS TANK AND SINCE THE ROLL OVER VALVE IS A PART OF THE TANK, THE ENTIRE TANK WOULD HAVE TO BE REPLACED. WHILE THE FILL UP PROBLEM IS AN INCONVENIENCE A MALFUNCTIONING ROLL OVER VALVE IN AN ACCIDENT, SPECIFICALLY A ROLL OVER ACCIDENT, MAY ALLOW FUEL TO LEAK OUT CREATING A SERIOUS LIFE SAFETY SITUATION THAT MAY NOT OTHERWISE EXIST. THE PROBLEM IS INTERMITTENT, IT BEGAN SHORTLY AFTER I BOUGHT THE JEEP USED IN FEBRUARY 2013, WENT AWAY FOR A WHILE, BUT NOW THE PROBLEM HAS COME BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544095September 17, 2013
POWER TRAIN
AFTER DRIVING FOR ABOUT AN HOUR THE RPM'S STARTED GOING UP AND THE CAR STARTED WHIRRING LIKE IT WAS STRAINING. A LIGHT CAME ON THAT I LATER IDENTIFIED AS THE TRANSMISSION OVERHEAT LIGHT. THE CAR SLOWED DOWN ON THE INTERSTATE TO ABOUT 5MPH. I HAD TO PULL OFF AND SIT FOR ABOUT 30 MINUTES UNTIL THE CAR COOLED DOWN AND THE LIGHT WENT OFF. I CONTINUED TO DRIVE AND THE VERY SAME THING HAPPENED TWO MORE TIMES. YOUR CAR SLOWING DOWN ON A BUSY INTERSTATE COMING FROM WASHINGTON DC IS VERY SCARY. I FEEL FORTUNATE THAT WE WERE ABLE TO GET OVER AND NOT CRASH. WE TOOK THE CAR INTO A DEALER WHO CHECKED IT AND SAID THERE WAS NO PROBLEM. SO WE DROVE IT AGAIN. IT HAPPENED AGAIN. THIS TIME DURING A 90 MILE TRIP. THIS IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535894August 17, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHEN I PURCHASED THE VEHICLE NEW IN 2009, WATER CAME IN THROUGH THE MAP LIGHT AND ON THE DRIVER'S SIDE PILLAR AFTER FIRST RAIN. RETURNED TO DEALER WHO REPLACED THE SEAL BUT PROBLEM RE-SURFACED DURING NEXT RAIN. WENT TO ANOTHER DEALER WHO CLEARED THE DRAIN LINES WHICH SEEMED TO FIX THE PROBLEM, ALTHOUGH, FOR A NEW VEHICLE, IT SEEMS ODD THE DRAINS WOULD HAVE BEEN CLOGGED. DID NOT OBSERVE ANY ELECTRICAL ISSUES AS OTHERS HAVE INDICATED EXCEPT FOR THE LED FLASHLIGHT IN THE CARGO AREA DYING. THIS WAS REPLACED BY DIED AGAIN (POSSIBLY THE RE-CHARGING MECHANISM HAD BEEN CORRUPTED BY THE LEAK?) BUT I DO NOT USE THE LIGHT SO DID NOT PURSUE FURTHER. WINTER OF 2012-13 (AFTER 3 YEAR WARRANTY HAD EXPIRED), SAME LEAK RE-APPEARED WHENEVER WOULD HAVE PRECIPITATION AND FREEZING TEMPERATURES FOLLOWED BY A THAW. SINCE IT DIDN'T OCCUR DURING "NORMAL" PRECIPITATION AND BEING IN THE SOUTH WHERE WE DON'T HAVE FREEZES VERY OFTEN, DID NOT SEEK REPAIR. QUOTED $100-$300 FROM ALL DEALERS IN AREA SAYING THE DRAIN LINES CANNOT SIMPLY BE BLOWN OUT WITH COMPRESSED AIR SINCE THE PRESSURE CAN DISCONNECT THEM AND INSTEAD THEY MUST REMOVE THE HEAD LINER AND CLEAR THEM MANUALLY. WHILE TRAVELING IN JULY OF 2013, EXPERIENCED HEAVY RAIN WHILE VEHICLE PARKED LEVEL OR FACING UP ON AN INCLINE (AT HOME, NORMALLY PARK SLIGHTLY FACING DOWN ON AN INCLINE) AND LEAKS WERE MUCH WORSE WITH DRIVER'S SIDE HEAD LINER BECOMING WET. THIS INDICATED THE REAR DRAINS WERE THE ONES CLOGGED. I RARELY USE THE SUNROOF, HAVE NEVER LEFT IT OPEN FOR AN EXTENDED PERIOD AND ESPECIALLY AVOID OPENING IT DURING THE HEAVY POLLEN SEASONS OF THE SOUTH, SO I DON'T UNDERSTAND HOW THE DRAINS CAN GET CLOGGED AND WHY THEY CANNOT EASILY BE CLEARED (THIS SEEMS LIKE A DESIGN FLAW). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532517July 30, 2013
STEERING:RACK AND PINION
2009 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO VEHICLE RACK AND PINION FAILURE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526310July 23, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL WAS SEPARATED DUE TO A DEFECT IN THE LOWER CONTROL ARM AND BALL JOINT. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE DEALER FOUND THAT THE PASSENGER'S SIDE FRONT BALL JOINT AND LOWER CONTROL ARM WAS ALSO DEFECTIVE. THE VEHICLE WAS REPAIRED. THE DRIVER AND PASSENGER FRONT LOWER CONTROL ARM AND BALL JOINT WERE REPLACED AND THE MANUFACTURER ASSISTED WITH THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 13,460 AND THE APPROXIMATE CURRENT MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515995June 10, 2013
ELECTRICAL SYSTEM
THE FACTORY RADIO IN MY DAUGHTER'S JEEP PATRIOT KEPT BLOWING ITS SUPPLY FUSE. WE REPLACED THE RADIO FIGURING THAT WAS THE ISSUE BUT THE FUSE WOULD STILL BLOW. IN TROUBLESHOOTING THE PROBLEM I DISCOVERED THAT THE MAIN WIRING HARNESS WAS NOT PROPERLY SUPPORTED AS ITS ROUTED THROUGH THE PASSENGER COMPARTMENT. IT ENTERS NEAR THE FLOOR IN THE WALL NEXT TO THE DRIVERS LEFT FOOT AND THEN TURNS HORIZONTAL UNDER THE DASH JUST ABOVE THE SUPPORT ASSEMBLY FOR THE CLUTCH/BRAKE PEDALS. THE HARNESS WAS LYING ON TOP OF THE SHARP METAL EDGE ON THE CLUTCH PEDAL BRACKET AND WORE THROUGH THE INSULATION ALLOWING THE 12V FEED FOR THE ROAD TO SHORT TO GROUND BLOWING THE FUSE. AT LEAST ONE OTHER WIRE HAD ITS INSULATION BURNED IN THE PROCESS. NOT ENOUGH TO DEEM IT "A FIRE" BUT DEFINITELY A PROBLEM. I CONSIDER OURSELVES VERY FORTUNATE - ONLY THE RADIO WAS AFFECTED. IT COULD HAVE EASILY BEEN ONE OF THE SAFETY SYSTEMS - BRAKES, AIR BAGS, ETC. THAT ALSO GO THROUGH THAT HARNESS AND IF MULTIPLE WIRES WERE INVOLVED THE FUSES COULD HAVE BEEN INSUFFICIENT TO PREVENT AN ELECTRICAL FIRE WITHIN THE PASSENGER COMPARTMENT. I OWN 2 JEEP PATROITS - A 2009 AND A 2010. I CHECKED MY 2010 AND THE HARNESS ON THAT PATRIOT APPEARS TO BE SUSPENDED UP AGAINST THE DASH FRAME SO IT'S OFF THE BRACKETS FOR THE BRAKE/CLUTCH. I DO NOT KNOW IF THE HARNESS IN OUR 2009 WAS JUST MISS-INSTALLED OR A DESIGN FAULT WAS CORRECTED IN 2010. I DO HAVE DIGITAL PICTURES OF THE DAMAGE TO THE WIRING HARNESS WHICH I CAN FORWARD IF THIS ISSUE IS DEEMED SERIOUS ENOUGH FOR FURTHER INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508934April 20, 2013
ELECTRICAL SYSTEM
WATER KEEPS FLOWING FROM THE CEILING DOME LIGHT. I HAVE HAD IT TO THE DEALER SEVERAL TIMES, THEY KEEP BLOWING OUT THE ROOF DRAINS, AND IT KEEPS HAPPENING. I WENT OUT TO THE DRIVEWAY AND HEARD A HUMMING SOUND COMING FROM UNDER THE HOOD, AND WATER WAS POURING FROM THE CEILING LIGHT . I STARTED THE VEHICLE, AND ALL THE LIGHTS BEGAN FLASHING, AND WHEN I TURNED THE KEY OFF, IT KEPT RUNNING. I COULD NOT TURN THE CAR OFF!!! I HAD TO DISCONNECT THE BATTERY!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508019April 15, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY, ELECTRICAL SYSTEM:WIRING
2009 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO VEHICLE SUNROOF DESIGN ASSEMBLY FLAW. *SMD THE CONSUMER STATED WATER WAS LEAKING FROM THE SUNROOF AREA. THE VEHICLE WAS TAKEN TO THE DEALER ON 05/17/12. THEY REPAIRED A SEAL AT A COST OF $ 212.93. THE CONSUMER DISCOVERED THAT HIS MAKE, MODEL AND YEAR HAD A DESIGN/ASSEMBLY FLAW THAT WAS ADDRESSED IN A CHRYSLER TECHNICAL SERVICE BULLETIN. ACCORDING TO THE BULLETIN, THE SUNROOF ASSEMBLY WAS NOT INSTALLED CORRECTLY WHICH CAUSED WATER TO LEAK INSIDE. THE TSB GAVE SPECIFIC PROCEDURES ON HOW TO FIX THE PROBLEM, AND GAVE AN ESTIMATE TIME OF 13 HOURS TO FIX. THE CONSUMER STATED THE DEALER DID NOT FOLLOW THE TSB; THEY MERELY REPAIRED A SEAL. THE CONSUMER RETURNED TO THE DEALER. HOWEVER, THEY CLAIMED THE SUNROOF WAS NOT LEAKING. THE CONSUMER RETURNED A MONTH LATER, AND THE DEALER RE-SEALED THE ROOF SEAMS AND ADJUSTED THE LEVEL AND WEATHER STRIPPING. THE FOLLOWING YEAR, THE CONSUMER VISITED ANOTHER DEALER. THAT DEALER STATED THE DRAIN HOSE WAS NOT CONNECTED PROPERLY. THE CONSUMER STATED HE WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK. THE DEALER STATED A NEW COMPUTER WAS NEEDED, WHICH THEY INSTALLED AT A COST OF $ 1,405.32. THE CONSUMER DID SOME RESEARCH, AND DISCOVERED SOMEONE ELSE HAD THE SAME PROBLEM AND SUGGESTED, THE FIX WAS SIMPLY REPLACING A DAMAGED WIRE. THE CONSUMER STATED AT THE BOTTOM OF HIS INVOICE, THE DEALER REPLACED THE WIRE, AFTER DISCOVERING REPLACING THE COMPUTER DID NOT FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502046March 8, 2013
SUSPENSION, SERVICE BRAKES, STEERING
WHILE DRIVING VEHICLE, PATRIOT BEGAN TO MAKE A WEIRD NOISE AND WHEN BRAKING ON ANY INCLINE THE BRAKE PEDAL WOULD FELL AS THOUGH IT WAS BOUNCING AND YOU COULD HEAR A TICKING NOISE FROM PASSENGER FRONT AREA OF CAR. SHORTLY AFTER THE ABS/TRACTION CONTROL LIGHT CAME ON. AFTER HAVING THE CAR SCANNED AT A LOCAL SHOP, IT WASN'T READING WHAT WAS WRONG. THEY RESET COMPUTER AND AFTER DRIVING OVER 20MPH, THE LIGHTSCAME BACK ON. I RECENTLY TOOK IT INTO A LOCAL MECHANIC SHOP WHERE THEY ANALYZED THE COMPUTER SYSTEM AND BRAKE SYSTEM. THE BACK RIGHT PASSENGER TIRE ABS SENSOR HAD FAILED AND NEEDS REPLACED ALONG WITH THE LOWER CONTROL ARMS AND BALL JOINTS ON THE FRONT RIGHT SIDE ESTIMATING COST TO FIXES AROUND $1000.00 FOR A CAR WITH 57,500 MILES NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500174February 26, 2013
SUSPENSION
THE LEFT FRONT LOWER CONTROL ARM NEEDS TO BE REPLACED DUE TO A WORN BALL JOINT. THIS WAS DIAGNOSED BY THE JEEP DEALER. THE VEHICLE HAS 39453 MILES ON IT AND THIS IS PREMATURE WEAR. IT APPEARS THIS IS A COMMON PROBLEM ON THIS AND 2 OTHER SIMILAR CHRYSLER BUILT CARS. IF THE BALL JOINT SEPARATES, CONTROL OF THE VEHICLE WOULD BE LOST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497717February 11, 2013
POWER TRAIN, SUSPENSION
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. THE CONTACT WAS DRIVING APPROXIMATE Y 40 MPH WHEN THE TRANSMISSION EMITTED AN ABNORMAL NOISE AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME AS NORMAL. IN ADDITION, THE REAR END OF THE VEHICLE BEGAN TO SHAKE CONTINUOUSLY. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SIX OCCASIONS FOR THE FAILURE. THE TECHNICIAN ADVISED THE CONTACT THAT THE CENTRAL COMPUTER SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION AND THE MECHANIC ADVISED THAT THE REAR LOWER CONTROL ARM, PCV AND THE POWER TRAIN MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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