Jeep Commander Complaints (2007)

1,035 consumer complaints on file.

#10705553April 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. AFTER SHUTTING OFF THE VEHICLE, THE CONTACT WAS UNABLE TO RESTART THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE CONTACT INDICATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705558April 14, 2015
ELECTRICAL SYSTEM, ENGINE, STEERING
THE IGNITION SWITCH POSITION MAKES UNINTENDED POSITION CHANGES WHILE DRIVING. THIS HAS HAPPENED ON SEVERAL OCCASIONS AND HAS RESULTED IN TWO NEAR-MISS ACCIDENTS. ADDITIONALLY, ON OCCASION, THE SWITCH WON'T ALLOW THE CAR TO START, AND ALL POWER IS DEAD DESPITE A NEW BATTERY. WE HAVE BEEN DEALING WITH THIS ISSUE FOR A LONG TIME. RECEIVED RECALL NOTICE IN SEPT 2014, BUT CHRYSLER CONTENDS THAT PART IS STILL NOT AVAILABLE, AND THAT THE CAR IS SAFE TO DRIVE. THIS CAR IS NOT SAFE TO DRIVE! I HAVE CALLED CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 1-800-853-1403 MULTIPLE TIMES AND HAVE WAITED FOR AN HOUR ON A COUPLE OF OCCASIONS WITHOUT A PICK UP. THIS IS ALSO NOT ACCEPTABLE. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705634April 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/26/15*CN UPDATED 05/29/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705686April 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE AT A STOP LIGHT, THE VEHICLE ACCELERATED AND STOPPED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FAULTY IGNITION SWITCH THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 147,000...UPDATED 05-27-15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703581April 3, 2015
ELECTRICAL SYSTEM, STEERING, SUSPENSION
MY WIFE AND I WERE COMING OUT OF A PARKING LOT IN ROWLAND HEIGHTS TURNING RIGHT UNTO COLIMA BLVD. THE CAR, A JEEP COMMANDER 2007, SHUT OFF ALL OF A SUDDEN. THIS CAR HAS BEEN RECALLED(P41) BUT BECAUSE NO PARTS ARE AVAILABLE IT HAS NOT BEEN FIXED BY CHRYSLER. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED BUT IT WAS THE FIRST TIME WITH MY WIFE IN THE CAR. IT WAS A GOOD THING THERE WAS NO TRAFFIC AT THIS TIME (ABOUT 4:00PM) I CALLED THE DEALERSHIP WE DEAL WITH AND ALSO SENT A LETTER TO THE TRAFFIC SAFETY ADMINISTRATION IN WASHINGTON D. C. I WAS CONTACTED BY MR. JIM BURKE AND WE SET UP A TIME TO MEET MARCH 31 AT THE CHRYSLER DEALERSHIP IN VICTORVILLE. ACCORDING TO MR. BURKE HE IS NOT ASSOCIATED WITH CHRYSLER. MR. BURKE INSPECTED THE CAR ON THE 31ST OF MARCH. IT ALSO HAPPENED ON THE MORNING OF MARCH 31ST ABOUT 100 YARDS FROM OUR HOUSE THE CAR SHUT OFF AGAIN. THIS IS ABOUT THE FIFTH OR SIXTH TIME THIS HAS HAPPENED . THE FIRST TIME THROUGH THE FOURTH TIME IT WAS ALWAYS LATE IN THE EVENING USUALLY ON A SATURDAY. I'M REALLY FRUSTRATED WITH THIS PROCESS. MY WIFE IS RIGHT WHY SEND OUT A RECALL NOTICE IF NO PART WILL BE AVAILABLE? I WOULD LIKE TO GET MY CAR REPAIRED SO THAT WE ARE NOT INVOLVED IN AN ACCIDENT DUE TO THIS RECALL BY CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703070April 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT ACCORDING TO THE NOTICE A SECOND NOTIFICATION WILL BE SENT IN SEPTEMBER OF 2015. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702869March 31, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE AT A STOP LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/30/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702665March 30, 2015
ELECTRICAL SYSTEM
WHILE DRIVING ON HIGHWAY AT CRUISING SPEED, THE ENTIRE INSTRUMENT CLUSTER SUDDENLY LIT UP, AND THE VEHICLE SHUT DOWN, RESULTING IN LOSS OF ENGINE POWER, POWER STEERING, AND BRAKE BOOST POWER. VEHICLE HAD TO BE PULLED ON THE SIDE OF THE ROAD AND RESTARTED. THIS WAS REPORTED TO THE DEALERSHIP THE SAME WEEK. THEY TOLD ME THAT THIS WAS PART OF THE P41 RECALL AND THAT NO PARTS WERE AVAILABLE. THIS VEHICLE IS ALREADY UNDER P41 / NHTSA 14V-438, FIRST ANNOUNCED ON JULY 18, 2014. NOW FOUR MONTHS LATER (9 IN TOTAL) CHRYSLER HAS NOT TAKEN ANY STEPS TO REMEDY THIS ISSUE. NHTSA SHOULD TAKE STEPS TO RESOLVE THIS FASTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702145March 27, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701944March 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701679March 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701699March 25, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING DOWN THE ROAD AND I NOTICED MY BACK UP ASSIST LIGHTS FLASHING. NEXT THING I NOTICED WAS MY RPM AND MPH GAUGES WERE MOVING TOGETHER AND BOUNCING BETWEEN 0-30 MPH. THE TURN SIGNAL ON THE CAR IS INTERMITTENT WHILE THIS IS HAPPENING AND THE RADIO ALSO IS INTERMITTENT. THIS IS HAPPENING AT LEAST ONCE A DAY NOW. I'VE ALSO HAD THE VEHICLE SHIFT OFF ON ME WHEN COMING TO A STOP. I'M NOT SURE IF THIS ISSUE GOES WITH THE ELECTRICAL ISSUES THAT HAVE POPPED UP. I'M WAITING FOR MY PART FROM THE DEALERSHIP FOR QUITE A WHILE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701725March 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE ACCELERATOR PEDAL FAILED TO RESPOND WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND DEPRESSED THE BRAKE PEDAL, THE FRONT OF THE VEHICLE BEGAN TO SHAKE AND MADE AN ABNORMAL NOISE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701360March 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701372March 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE GARAGE, THE VEHICLE STALLED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701475March 24, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701155March 23, 2015
ENGINE
I HAVE OWNED THIS VEHICLE SINCE NEW AND HAVE BEEN EXPERIENCING INFREQUENT AND USUALLY MOMENTARY ENGINE STALLS WHILE DRIVING AT HIGHWAY SPEEDS FOR YEARS. EACH TIME THERE WAS A SLIGHT CLUNK SOUND AND LURCH FORWARD - AS IF THE CRUISE CONTROL HAD JUST DISCONNECTED, AND WITHIN A SECOND OR SO EVERYTHING WOULD BE BACK TO NORMAL. BUT ON A RECENT TRIP I HAD THREE INCIDENTS OVER TWO DAYS WHICH WERE MUCH WORSE, PERHAPS BECAUSE THEY ALL OCCURRED AT TEMPERATURES AROUND 0 DEGREES F.OR BELOW. IN TWO INCIDENTS, WHILE DRIVING ON AN INTERSTATE AT A STEADY 75MPH, INSTEAD OF THE ENGINE IMMEDIATELY RECOVERING, IT TOOK LONG ENOUGH THAT THE VEHICLE HAD SLOWED DOWN TO 30-35MPH BEFORE THE ENGINE RESTARTED ITSELF. IN ONE INCIDENT ALSO WHILE DRIVING AT A STEADY 75MPH ON AN INTERSTATE THE ENGINE DID NOT RECOVER AND I HAD TO PULL OFF ONTO THE SHOULDER AND COME TO A COMPLETE STOP WITH NO POWER. I TURNED THE IGNITION OFF AND THEN ON AGAIN AND THE ENGINE RESTARTED IMMEDIATELY. I HAD NO LOSS OF ELECTRICAL POWER DURING THESE INCIDENTS, AND I HAVE NOTHING DANGLING FROM NOR COULD I HAVE BUMPED THE IGNITION KEY. I HAVE ALWAYS MAINTAINED THE VEHICLE ACCORDING TO THE SERVICE SCHEDULE AND HAVE HAD ALL RECALLS PERFORMED, WITH THE EXCEPTION OF THE LATEST ONE FOR WHICH THE DEALER STILL HAS NOT RECEIVED THE PARTS FROM JEEP. I TOOK THE VEHICLE INTO A JEEP DEALERSHIP THE SAME DAY AS THE SECOND AND THIRD INCIDENTS AND THEY SAID THEY COULD FIND NOTHING WRONG. I ASKED THEM IF POSSIBLY THE POWER CONTROLLER MODULE RECALL NEEDED TO BE DONE A SECOND TIME, AND THEY RESPONDED THAT JEEP WOULD NOT PERMIT THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701121March 23, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V438000 AND 13V175000 (ELECTRICAL SYSTEM,POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/20/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695248March 19, 2015
ENGINE
DRIVING HOME FROM MEETING APPROX 10PM. ALL SEEMED TO BE RUNNING SMOOTHLY. SUDDEN 'CLUNK' NOISE FROM ENGINE COMPARTMENT. ENGINE STALLED. COASTED TO SIDE OF ROAD. ALL DASH LIGHTS CAME ON AS THEY DO AT ENGINE STARTUP...INDICATING ENGINE NOT RUNNING. ONCE STOPPED PLACED VEHICLE IN NEUTRAL. TURNED OFF KEY AND TURNED BACK ON. ENGINE STARTED IMMEDIATELY AND I COMPLETED MY TRIP WITHOUT FURTHER INCIDENT. THE KEY DID NOT FALL OUT NOR DO I HAVE ANYTHING ATTACHED TO IT. THIS IS THE 5.7LITER ENGINE. A REVIEW OF THIS ISSUE ON THE INTERNET ONCE HOME HAS RETURNED 100S OF COMPLAINTS FROM PEOPLE WHO HAVE HAD THE SAME PROBLEM WITH NO DEALER RESOLUTION IN ANY OF THE CASES I READ. I DO NOT KNOW IF THIS IS RELATED TO THE OUTSTANDING KEY ISSUE. I PURCHASED THIS CAR YESTERDAY SO I CANNOT SPEAK TO WHETHER IT HAS HAPPENED BEFORE. THIS COULD BE A VERY SERIOUS SITUATION WERE IT TO HAPPEN IN COMMUTE TIME TRAFFIC. I SEE THE STALLING ISSUE ON YOUR LIST WITH ALL THE ENGINES USED IN THE COMMANDER BUT I SEE NO RESOLUTION. THIS WAS FROM 2007. WHAT HAS HAPPENED WITH THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695459March 19, 2015
ELECTRICAL SYSTEM
MY JEEP CONTINUES TO SHUT OFF WHEN DRIVING, I HAVE BEEN CONTACTING JEEP FOR APPROXIMATELY 1 YEAR NOW AND THEY KEEP TELLING ME THERE ARE NO PARTS AVAILABLE. THERE HAS BEEN A RECALL ON THE IGNITION SWITCH BUT NO REPAIR PARTS AVAILABLE, MY JEEP JUST TURNS OFF AND IT IS REALLY SCARING ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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