Jeep Commander Complaints (2007)

1,035 consumer complaints on file.

#10716731May 15, 2015
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS AND THE MECHANICS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 08V203000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 98,000. UPDATED 7/14/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716472May 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE REVERSING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715712May 11, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THERE WAS TRANSMISSION FLUID LEAKING FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THE TRANSMISSION'S ELECTRICAL CONNECTOR SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715369May 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714362May 4, 2015
STEERING, ELECTRICAL SYSTEM
I WAS COMING TO A STOP AND MY CAR SHUT OFF ON ITS OWN WHILE IN "DRIVE". OVER THE PAST SEVERAL MONTHS THIS HAS HAPPENED ON SEVERAL OTHER OCCASIONS WHERE MY CAR JUST SHUTS OFF ON ITS OWN WHILE DRIVING, USUALLY WHILE DRIVING AT A LOW SPEED UNDER 15 MILE/HR. ON OTHER OCCASIONS I HAVE LOST CONTROL OVER MY POWER STEERING AND THE STEERING WHEELS LOCKS UP, AGAIN USUALLY AT A LOW SPEED. I KNOW THERE IS A RECALL ON MY VEHICLE BECAUSE WE RECEIVED A LETTER IN THE MAIL BUT WHEN WE CONTACTED OUR DEALER (ANSONIA FITSPATRICK JEEP) WE WERE TOLD THE PART WAS NOT YET AVAILABLE AND THAT WE NEEDED TO WAIT UNTIL WE RECEIVED A OTHER NOTICE / LETTER WHEN THE PART COMES IN. THIS IS VERY CONCERNING AND UNSAFE!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713992May 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714120May 1, 2015
WHEELS, TIRES
I PURCHASED 4 TIRES FROM M.A. TIRE CENTER, INC., 3156 BOSTON RD., BRONX, NY 10469 (718) 655-9863 IN THE PAST FEW MONTHS. MY FRONT DRIVER TIRE WAS PURCHASED IN MARCH 2015. AFTER A FEW WEEKS MY STEERING WHEEL STARTED SHAKING EVERY TIME I DROVE THE CAR. I WENT TO PEP BOYS THINKING MAYBE MY TIRES NEEDED TO BE BALANCED. THE SERVICE TECHNICIAN AT PEP BOYS SHOWED ME WHAT THE PROBLEM WAS. THE TIRE WAS SO WORN AND THE TREADS WERE GONE ALREADY. HE ALSO SHOWED ME WHERE THE TIRE WAS GETTING READY TO ACTUALLY BUST IF I KEPT DRIVING ON IT. I WAS IN DANGER. I WENT BACK TO THE TIRE STORE AND THEY TRIED TO SELL ME ANOTHER TIRE FOR $140.00. I DIDN'T WANT TO BUY ANOTHER TIRE SINCE THAT BAD TIRE WAS ONLY A MONTH OLD AND WAS OBVIOUSLY BAD FROM THE START. THEY KNOWINGLY SOLD ME A BAD TIRE AND PUT MY LIFE AT RISK. THEY SHOULD HAVE REPLACED THE TIRE AT NO CHARGE. BECAUSE I'M A WOMAN I FEEL THEY TOOK ADVANTAGE OF ME BY SELLING E A BAD, DANGEROUS TIRE. I ALSO BELIEVE THIS TIRE SHOP IS OPERATING ILLEGALLY AND SHOULD BE CLOSED DOWN. IF THEY'RE SELLING BAD TIRES, THEY SHOULDN'T BE IN BUSINESS PUTTING PEOPLE'S LIVES AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713744April 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT'S ENGINE STALLED ON NUMEROUS OCCASIONS. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713789April 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713793April 30, 2015
POWER TRAIN, ELECTRICAL SYSTEM
BOUGHT THE CAR 5 MONTHS AGO. I STARTED MY CAR TO GO TO WORK, EVERYTHING STARTED ON EXCEPT THE CAR. TOOK OUT THE KEY AND TRY TO TURN IT BACK ON, NOTHING. LATER ON THE DAY, MY HUSBAND TURN THE CAR ON AND IT CAME BACK ON. THE NEXT DAY, THE CAR WOULDN'T START, BUT AGAIN THE RADIO, THE LIGHTS, WINDSHIELD WIPERS ARE ON, EXCEPT THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713367April 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713427April 28, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
RIGHT AFTER PURCHASING THIS CAR IN 10/2011 THE JEEP WOULD RANDOMLY CUT OFF OR LOSE POWER, NOT SURE IF THIS AN ELECTRICAL ISSUE. DUE TO THE RANDOMNESS OF THE ISSUE, THEY COULD NOT DUPLICATE THE PROBLEM WHEN I BROUGHT IN THE CAR. AFTER GOING BACK TO THE DEALERSHIP THE MANGER AT THE TIME WROTE/PROMISED THAT HIS ESTABLISHMENT (RELIABLE AUTO) WOULD REPAIR/FIX THE ISSUE IF IT OCCURRED AGAIN (WITHIN A YEAR OR 12,000 MILES). AFTER A YEARS TIME THE ISSUE STILL CONTINUED, BUT NOW I CANNOT BRING IT IN TO BE FIXED W/OUT BEING CHARGED. WHENEVER I PUSHED DOWN ON THE PEDAL TO ACCELERATE , THE CAR COULD NOT ACCELERATE PAST 25- 30 MPH! THIS WOULD OCCUR WHILE I WAS ALREADY IN MOTION, OR AT A LIGHT. FELT LIKE THE CAR WAS, "STALLING" AND THE SERVICE PARK ASSIST MESSAGE WOULD APPEAR. I WOULD TRY TO SHIFT THE GEAR BUT NOTHING CHANGED, THE CAR STILL WOULD NOT ACCELERATE. THIS HAPPENED ON MULTIPLE OCCASIONS. SOMETIMES THE NEXT DAY THE CAR WOULD DRIVE JUST FINE, OTHER TIMES THE PROBLEM, "FIXED ITSELF" WITHIN A FEW DAYS. EVERY TIME I TOOK THE CAR IN THEY HAD A DIFFICULT TIME DUPLICATING THE PROBLEM. MY CHECK ENGINE LIGHT WOULD ALSO ILLUMINATE BUT WHEN CHECKED NO CODES COULD BE FOUND. SUPER FRUSTRATING AND SCARY TO DEAL W/ THIS. IN JULY/AUG 2013 THE PROBLEM GOT WORSE WHEN I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT. TOOK THE COMMANDER TO CHRYSLER/JEEP AND THEY WERE ABLE TO IDENTIFY AN ELECTRICAL/SHIFTMODULE PROBLEM. ONE OF THE REPS. AT JEEP TOLD ME THIS BEEN COMMON W/ JEEP COMMANDERS. BEFORE I HAD THE COMMANDER, I OWNED A 2005 JEEP GRAND CHEROKEE, PURCHASED BRAND NEW IN 2005. GREAT CAR BUT HAD SOME ELECTRICAL ISSUES, WHEN ON, MY HEADLIGHTS WOULD RANDOMLY START FLASHING. IN MY EXPERIENCE, JEEPS LOOK GOOD BUT COME W/ TOO MANY ISSUES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713194April 27, 2015
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THIS HAS HAPPENED REPEATEDLY SINCE PURCHASING VEHICLE IN SEPT 2015. AT HIGHWAY SPEEDS THE VEHICLE EITHER; A) LURCHES ALL ELECTRONICS DIE AND THEN QUICKLY COMES BACK TO POWER, OR B) THE VEHICLE STALLS. THE VEHICLE HAS BEEN TO DEALER FOR REPAIR 4 TIMES AND SERVICE DOES NOT FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712812April 25, 2015
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I AM 74 YEARS OF AGE AND AT THE TIME OF MY HUSBAND'S DEATH FOUR YEARS AGO PURCHASED A 2007 CHRYSLER JEEP COMMANDER WHICH NOW HAS 53,815 MILES. I BEGAN EXPERIENCING PROBLEMS WITH UNEXPECTED COMPLETE LOSS OF POWER ON BOTH INTERSTATE HIGHWAYS AND RESIDENTIAL STREETS OVER THE LAST YEAR. THESE OCCURRENCES HAVE INCREASED IN FREQUENCY AT VARYING TIMES WHEN DRIVING WITHIN THE LAST SIX MONTHS, AND MOST TERRIFYING ON THE INTERSTATE WHERE I WAS FACED WITH THE REALIZATION OF DECELERATION AND CUTOFF AT THE SPEED LIMIT OF 55 MPH. I RECEIVED A SAFETY RECALL NOTICE (P41/NHTSA14V-38), ROUND OR ABOUT APRIL 2, 2015 FROM CHRYSLER GROUP LLC INFORMING ME OF THE VEHICULAR PROBLEMS DESCRIBED I AM EXPERIENCING, CHRYSLER GROUP'S RECALL NOTICE MAKES A CLEAR AND SPECIFIC REPRESENTATION THAT REPAIRS WOULD PERFORMED TO CORRECT THE VEHICLE'S DEFECTS FREE OF CHARGE WHEN IT IS RETURNED TO THE DEALERSHIP. ACCORDINGLY, SOUTHFIELD CHRYSLER WAS CONTACTED TO SCHEDULE AN APPOINTMENT TO DIAGNOSE THE PROBLEM AND ORDERED PARTS ON OR ABOUT APRIL 6, 2015. I HAVE BEEN WAITING FOR THE PART(S) FOR NEARLY THREE WEEKS. ON APRIL 24, 2015 I AGAIN CONTACTED SOUTHFIELD CHRYSLER AFTER THE VEHICLE HESITATED TO ACCELERATE AND WAS INFORMED THE MANUFACTURER: "CHRYSLER EITHER WILL NOT, OR HAS NOT, SENT THE PARTS NEED TO FIX THE PROBLEM," CONTRARY TO THE LANGUAGE OF THE NOTICE. SOUTHFIELD CHRYSLER WILL NOT PERFORM REPAIRS WITHOUT PAYMENT FOR THE PARTS. SOUTHFIELD CHRYSLER HAS TAKEN THE POSITION: "IF I PAY FOR REPAIRS THE MANUFACTURER WILL REIMBURSE ME," WHICH CONTINUES TO LEAVE ME SUBJECTED TO INJURE AND/OR DEATH. I DO NOT HAVE THE AVAILABLE FUNDS TO PAY FOR REPAIRS, RELATIVE TO LIVING ON A FIXED INCOME AND SPECIFIC AND VERY LIMITED BUDGET. IT IS CLEAR TO ME THAT THE MANUFACTURE AND DEALERSHIP WILL NOT PERFORM RESPONSIBLY TO ADDRESS A SERIOUS LIFE AND DEATH THAT THEY ARE CLEARLY AWARE EXIST. A COMPLAINT IS PROPER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712588April 24, 2015
ELECTRICAL SYSTEM, POWER TRAIN
AFTER 6 HOURS OF CAR RESTING (OVERNIGHT) IT WOULD NOT START. THE ENGINE WILL NOT CRANK AND WILL GIVE THE TRANSMISSION OVER TEMP INDICATION. THE BATTERY DCV IS 12.30 PLENTY FOR AN START. WHERE I LIVE THERE IS NO SNOW NOR THE OUTSIDE TEMP WAS HOT ( THE INCIDENT HAPPENED EARLY MORNING WITH A COOL OUTSIDE TEMP OF 76 DEGREE F). AFTER COUPLE ATTEMPTS IT CRANK AND START WHERE THE ALTERNATOR CHARGE THE BATTERY MAINTAINING A DCV 14 PLUS. AFTER ONE MINUTE OF IDLING I TURN IT OFF AND TRY AGAIN, WHERE IT GIVE THE SAME ERROR. MAKING THE VEHICLE UNRELIABLE ON THE STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712607April 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712227April 22, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711917April 21, 2015
ENGINE
THE 1ST INCIDENT HAPPENED AT 7:45AM WHILE I WAS STOPPED IN A LINE OF TRAFFIC HEADING TO WORK. I WENT TO PRESS THE GAS AND NOTHING HAPPENED. I PUT MY CAR IN PARK AND TURNED THE KEY AND THE ENGINE CRANKED UP FINE. IT WAS AS THOUGH THE KEY SWITCHED BACK TO ACCESSORY BC NO CHECK ENGINE LIGHT, NO BELLS, ALERTS NOTHING - AND MY STEREO STILL PLAYED AND MY HEADLIGHTS WERE STILL ON. INCIDENT 2 HAPPENED AT 8:00PM WHILE BACK OUT OF A PARKING SPACE. THE ENGINE AGAIN TURNED OFF AND HEADLIGHTS STILL WORKED, BUT NOT BREAKS OR STEERING. PUSHED KEY FORWARD AND VEHICLE CRANKED UP AGAIN. I CALLED PALMER DODGE AND THEY SAID IT SOUNDS LIKE A FAULTY IGNITION SWITCH, WHICH HAS BEEN RECALLED ON MY MODEL OF JEEP, BUT THEY WERE NOT DOING REPAIRS FOR THE RECALL BC CHRYSLER HASN'T ISSUED THE PARTS. THEREFORE, IF I GET IT FIXED NOW, I WILL HAVE TO PAY FOR IT AND THEN HOPE CHRYSLER WILL REIMBURSE ME WHEN THE PARTS ARE AVAILABLE. THEY WANT ME TO CONTINUE TO DRIVE MY VEHICLE WHICH COULD SHUT OFF WHILE I'M DOING 80 MPH DOWN A HIGHWAY FOR THE NECT 5 MONTHS? I HAVE TO PAY FOR A PART THEY HAVE ALREADY RECALLED BC IT'S NOT OPENLY AVAILABLE TO EVERYONE YET? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706201April 17, 2015
POWER TRAIN
THE VEHICLE CHANGES GEARS ERRATICALLY SOMETIMES DOWNSHIFTING TO A LOW GEAR CAUSING LURCHING AND A GREAT CHANGE OF SPEED THEN WARNING LIGHTS AND "SERVICE 4 WHEEL DRIVE SYSTEM" PROMPT APPEARED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706077April 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE INSTRUMENT PANEL LIGHTS WOULD INTERMITTENTLY FAIL TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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