Jeep Commander Complaints (2007)
1,035 consumer complaints on file.
- #10760640September 1, 2015ELECTRICAL SYSTEM, POWER TRAIN
AFTER STARTING VEHICLE AND SHIFTED INTO DRIVE, LOUD CLUNKING NOISE AND GRINDING BEGAN AS THE VEHICLE BEGAN TO MOVE FORWARD. SEVERAL DASHBOARD INDICATOR INCLUDING ABS AND STABILITY CONTROL LIT WITH "SERVICE 4X4 SYSTEM" MESSAGE. TOOK VEHICLE TO CHRYSLER/JEEP DEALERSHIP FOR SERVICE AND TO HAVE RECALLS CORRECTED, INCLUDING MANUFACTURER RECALL N23 (NHTSA RECALL NUMBER: 13V-175) REGARDING 'UNINTENTIONALLY CAUSE THE TRANSFER CASE TO SHIFT INTO THE NEUTRAL POSITION WITHOUT INPUT FROM THE DRIVER.' FIRST AVAILABLE DATE FOR SERVICE WAS 7-15-15. DEALERSHIP SERVICE DEPARTMENT INFORMED ME THAT THE TRANSFER CASE CONTROL MODULE (CHRYSLER PART NO. 56044129AP) WAS CORRUPT/NEEDED TO BE REPLACED AND THAT VEHICLE WAS UNSAFE TO DRIVE. N23 RECALL STILL SHOWS UNDER MY VIN AS INCOMPLETE. PART WAS ORDERED BY PARTS DEPARTMENT AT DEALERSHIP AT TIME OF INITIAL SERVICE. I WAITED APPROX. 4 WEEKS FOR THE CHRYSLER DEALERSHIP TO OBTAIN THE PART. AFTER MULTIPLE PHONE CALLS, I WAS INFORMED THAT THEY RECEIVED A SHIPMENT OF THE PARTS, BUT THAT THERE WERE CUSTOMERS AHEAD OF ME WAITING ON SAME PART. I FILED A FORMAL COMPLAINT WITH CHRYSLER AND WAS GIVEN A CASE NUMBER AND MANAGER. I INQUIRED WITH THE CASE MANAGER AS TO WHY THE PART IS BACKORDERED AND IF THE PART HAS MALFUNCTIONED ON MULTIPLE VEHICLES, THEN WILL THIS BE A SAFETY RECALL ISSUE RELATED TO THE N-23/13V-175 RECALL. AFTER SEVERAL PHONE CONVERSATIONS, CASE MANAGER WAS UNABLE TO PROVIDE ANY USEFUL INFORMATION ABOUT THE BACKORDER, STATING THAT BACKORDER IS DUE TO "THE PART IS NOT READILY AVAILABLE." THE CASE MANAGER ADVISED THAT A RUSH WAS PLACED ON THE PART AND WOULD BE DELIVERED ON 8-27-15. THE PART WAS NOT DELIVERED ON 8-27-15 AFTER CONTACTING THE DEALERSHIP. 3 CALLS TO AND MESSAGES LEFT FOR THE CASE MANGER WITHOUT REPLY. THE DEALERSHIP FINALLY HAS THE PART AS OF 8-31-15 AND SCHEDULED FOR SERVICE. MORE THAN 6 WEEKS AFTER THE INITIAL SERVICE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10759375August 26, 2015ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10759531August 26, 2015ELECTRICAL SYSTEM
NO CRANK, NO START; WINDOWS, ACCESSORIES NOT WORKING AS WELL (I.E., WINDOW OPERATION) W/KEY IN START/ACCESSORY NO REMEDY FOR RECALL OF IGNITION SWITCH. CANNOT DRIVE. NEED QUICK SOLUTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10750271August 21, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10750398August 21, 2015ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE TURN SIGNALS MALFUNCTIONED INTERMITTENTLY AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10758490August 21, 2015ENGINE, POWER TRAIN
ABOUT THREE YEARS AGO, MY 2007 JEEP COMMANDER 4X4, 4.7L, LIMITED, INEXPLICABLY STALLED WHILE I WAS DRIVING ON THE FREEWAY AT ABOUT 60 MILES PER HOUR. SINCE THAT FIRST STALLING EPISODE, THIS HAS OCCURRED AT LEAST 30 MORE TIMES. IT HAPPENS IN THE CITY, THE FREEWAY, DURING ACCELERATION, AND UNDER NORMAL DRIVING CONDITIONS. I HAVE BROUGHT THIS VEHICLE TO THE JEEP DEALER ON NUMEROUS OCCASIONS. EACH TIME, THEY TELL ME THEY CAN'T DUPLICATE THE PROBLEM. FURTHERMORE, THEY TELL ME THAT THIS IS AN ISOLATED PROBLEM THAT THEY HAVEN'T HEARD ABOUT BEFORE. A SIMPLE INTERNET SEARCH SHOWS THAT THIS IS A WIDELY REPORTED PROBLEM AND OWNERS REPORT THE SAME EXPLANATIONS FROM THE DEALERSHIPS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10759481August 21, 2015ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, STEERING
I AM WRITING TO EXPRESS MY CONCERN REGARDING AN ENGINE PROBLEM WITH MY 2007 JEEP COMMANDER, THAT CAUSES THE ENGINE TO STALL, AND ALL POWER TO SHUT DOWN AND THE ENGINE TO COMPLETELY SHUT OFF. WHILE AT FIRST THIS PROBLEM WAS SIMPLY AN INCONVENIENCE, I SOON LEARNED HOW DANGEROUS THIS PROBLEM ACTUALLY IS. I WAS ON A HIGHWAY AND I WENT TO PASS ANOTHER CAR, MID-PASS MY ENGINE STALLED AND I LOST ALL POWER WITH ANOTHER CAR COMING AT ME HEAD-ON. THANKFULLY THE OTHER CAR WAS ABLE TO STOP AND WE AVOIDED A HEAD-ON COLLISION AT HIGHWAY SPEED, BUT THE OUTCOME COULD HAVE BEEN VERY DIFFERENT. THE STALLING HAS BEEN AN ONGOING ISSUE WITH MY JEEP NOW FOR AT LEAST TWO YEARS, WITH NO RESOLUTION TO THE PROBLEM IN SIGHT. I HAVE FOLLOWED ALL SUGGESTIONS LIKE NOT HAVING A KEY CHAIN AND ONLY USING HE KEY IN MY IGNITION WITH NO CHANGE IN THE FREQUENCY OF THE STALLING. IT SEEMS A BIT RIDICULOUS THAT THERE HAS BEEN NO SOLUTION TO THIS VERY DANGEROUS PROBLEM. A CASE WAS OPENED BY CHRYSLER IN JANUARY REGARDING MY 2007 JEEP COMMANDER STALLING WITHOUT WARNING. THE STALLING CONTINUES TO BE A VERY DANGEROUS AND UNPREDICTABLE PROBLEM FOR ME. IN MY LAST COMMUNICATION I WAS ASSURED THAT MY JEEP WOULD BE FIXED WHEN THE PART BECAME AVAILABLE, I HAVE HEARD NOTHING SINCE JANUARY. NOT ONLY AM I CONCERNED ABOUT THE SAFETY OF MYSELF AND OTHERS WHEN I DRIVE MY CAR, I AM ALSO CONCERNED ABOUT THE ADDITIONAL STRESS THIS FLAW IN MANUFACTURING IS PUTTING ON THE ENGINE OF MY CAR. ITS EXTREMELY FORTUNATE THAT NO ONE HAS BEEN SERIOUSLY INJURED DUE TO THE STALLING PROBLEM TO DATE, BUT I FEAR IT IS JUST A MATTER OF TIME UNTIL SOMEONES CAR STALLS AT THE WRONG MOMENT AND THEY ARE UNABLE TO AVOID TRAGEDY. IM HOPING SOMEONE CAN HELP WE GET RESOLUTION TO THIS DANGEROUS ISSUE AS CHRYSLER HAS DONE NOTHING SO FAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10749115August 17, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER'S KNEE INADVERTENTLY STRUCK THE IGNITION KEY AND THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE CAUSE OF THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,365. IN ADDITION, THE CONTACT INDICATED THAT A NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 110,365.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10749145August 17, 2015ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE COMING TO A STOP AT APPROXIMATELY 5 MPH, THE VEHICLE SHOOK VIOLENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN), BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10748385August 13, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING AT VARIOUS SPEEDS ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10747373August 12, 2015ELECTRICAL SYSTEM
2007 JEEP COMMANDER. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE IGNITION SWITCH RECALL. *SMD UPDATED 08/17/15. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10747766August 11, 2015AIR BAGS
TL* THE CONTACT OWNED A 2007 JEEP COMMANDER. WHILE DRIVING AT 55 MPH, A TREE WAS IN THE ROAD THAT CAUSED THE CONTACT TO VEER OFF THE ROAD AND INTO A DITCH. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND LEFT SHOULDER THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10747756August 11, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10747857August 11, 2015ENGINE, FUEL/PROPULSION SYSTEM
MY JEEP HAS BEEN GIVING ME PROBLEMS. I DROVE IT TO BIRMINGHAM, ALA FOR 3 TRIPS AND THE GAS MILEAGE DECLINED EACH TIME ( 19-17-13) MILE TO THE GALLON. THE JEEP ALSO STARTED SHAKING AND TRYING TO STOP, ESPECIALLY WHEN STOPPED AT A RED LIGHT AND STANDING STILL. I TOOK THE JEEP TO CHRIS MYERS IN DAPHNE, AL TO SEE WHAT THE PROBLEM WAS. I LEFT IT FOR 2 DAYS AND GAVE THEM COMPLAINTS OF SMELLING GAS WHEN STARTING THE ENGINE, SHAKING AT IDLE, AND LOW GAS MILEAGE. THEY DID THE DIAGNOSTIC CHECK AND FOUND MULTIPLE CYL MISFIRE. FOUND SPARK PLUGS FOULED AND TRASH IN THE FUEL RAIL. THEY REPLACED SPARK PLUGS & CLEANED FUEL RAIL. IT WAS $607.12. I DROVE THE JEEP HOME AND SEVERAL DAYS LATER IT DID THE SAME THING, STOPPING WHEN AT REGULAR SPEED ALMOST HAVING AN ACCIDENT. I CALLED THE MANAGER HE STATED TO BRING IT BACK & WOULD RECHECK IT, BUT I WOULD HAVE TO PAY FOR REPAIRS. HE ALSO STATED IT WAS THE FUEL I WAS USING, I HAVE A TRUCK WHICH USES THE SAME GAS & HAVE NO PROBLEM WITH IT. COULD THEY NOT FIND THE PROBLEM . I DID NOT TAKE IT BACK BECAUSE THEY WERE RUDE AND I LIVE 30 MILES FROM THE DEALER. I DID NOT FEEL SAFE DRIVING THE JEEP. THE ENGINE LIGHT CAME ON AND I TOOK THE JEEP TO A LOCAL AUTO MECHANIC & AFTER THE TEST HE FOUND 2 OF THE O2 SENSORS WERE CLOGGED, PROBABLY FROM THE FUEL LINE BEING CLEANED. HE REPAIRED THIS, THE JEEP STILL RAN POORLY AND STOPPING WHEN AT IDLE SPEED. HE CHECKED THE COMPUTER AND FOUND IT WAS NOT WORKING PROPERLY. HE KEPT THE JEEP FOR ABOUT A WEEK AND TOLD ME HE WOULD NOT LET IT GO BECAUSE HE FELT IT WAS UNSAFE TO DRIVE, UNTIL ALL WAS PROPERLY WORKING .I THINK I WAS RIPPED OFF BY THE FIRST JOB SINCE IT WAS NOT WORKING PROPERLY WEN THE FIRST JOB WAS DONE. I THINK I SHOULD HAVE A REFUND ON THE FIRST JOB. I DID NOT HAVE A WARRANTY BECAUSE WHEN THE EXTENDED WARRANTY RAN I CALLED CHRIS MYERS 3-4 TIMES AND DID NOT GET CALL BACK FROM THEM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10747001August 7, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10746688August 6, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10746774August 6, 2015ENGINE
I DROVE 2 MILES AWAY FROM MY HOUSE AND PARKED AND TURNED OFF THE CAR. 2 HOURS LATER I WENT TO TURN ON THE CAR TO GO BACK TO HOME AND IT WOULDN'T START. ON THE DASH IT SAID TRANSMISSION OVER TEMP. AFTER I KEPT TRYING FOR A FEW MINUTES IT FINALLY TURNED ON. I GOT HOME AND TURNED IT OFF. AFTER A HOUR I TRIED AGAIN AND AGAIN IT WOULDN'T TURN ON. KEPT TRYING IT TURNED ON, I WENT TO AUTO ZONE TO GET IT CHECKED AND STARTER, ENGINE AND ALTERNATER GREAT. CALLED SEVERAL MECHANICS AND THEY COULDN'T TELL ME ANYTHING, THEY'D NEVER HEARD OF IT. ONLINE THERE'S HUNDREDS OF PEOPLE WITH THE SAME PROBLEM. JEEPS ALREADY LOOSING A BUNCH OF CUSTOMERS, I DON'T WANT TO BE ONE OF THEM. I LOVE MY JEEP SO PLEASE FIGURE OUT WHAT THE PROBLEM IS. THANKS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10746796August 6, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10745321August 5, 2015ELECTRICAL SYSTEM, POWER TRAIN
2007 JEEP COMMANDER. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE DRIVE CONTROL MODULE AND IGNITION SWITCH RECALL NOTICES. *SMD UPDATED 09/18/15*LJ *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10746448August 5, 2015ENGINE, UNKNOWN OR OTHER, STEERING
IN THE SUMMER OF 2014, I WAS REVERSING AND MY 2007 JEEP COMMANDER TURNED OFF TWICE. IT HAS BEEN HAPPENING MORE FREQUENTLY SINCE THEN. MY JEEP TURNS OFF WHILE DRIVING UP TO 30 MILES AN HOUR, AND WHILE STOPPED AT A LIGHT, AND/OR A STOP SIGN. THE CHECK ENGINE LIGHT SOMETIMES TURNS ON, BUT NOT ALWAYS WHEN JEEP TURNS OFF. SOMETIMES IT MAKES A 'HUFFING PUFFING' NOISE LIKE IT'S STRUGGLING TO STAY ON (BEFORE IT ACTUALLY TURNS OFF). IT ALWAYS TURNS ON RIGHT AFTER, BUT I HAVE NOTICED IT MAKES A LOUD SQUEAKY SOUND WHEN IT TURNS ON AFTER I CRANK IT. THAT SQUEAKY SOUND, SOUNDS LIKE THE SOUND IT MAKES WHEN SOMEONE TRIES TO CRANK ON THE VEHICLE AFTER VEHICLE IS ALREADY BEEN ON. THE CHRYSLER RECALL CENTER MAILED ME A RECALL P41 NOTICE LAST SUMMER/FALL IN 2014. I TOOK IT TO THE CHRYSLER JEEP DEALERSHIP IN MCALLEN, TEXAS FOR RECALL P41 SERVICE AT THAT TIME. I'VE TAKEN MY JEEP TO SEVERAL MECHANICS SINCE THEN, BUT NO ONE SEEMS TO FIND THE PROBLEM. THE SERVICEMEN AT DEALERSHIP SAID TO KEEP CHECKING IN WITH THEM TO SEE IF THEY HAVE THE PART. THEY SAID PROBLEM IS NOT RELATED TO RECALL P41...AND KEEP ADVISING ME OF OTHER POSSIBLE PROBLEMS. I'VE FIXED ALL OF THE POSSIBLE PROBLEMS SUGGESTED, AND YET THE 'TURNING OFF' STILL CONTINUES! THE SERVICE MANAGER AT DEALERSHIP, AND THE CHRYSLER RECALL CENTER PEOPLE KEEP TELLING ME THAT CHRYSLER HAS NOT MADE PART AVAILABLE, AND FOR ME TO REMOVE ANY EXTRA KEYS FROM THE KEY RING, AND TO CONTINUE DRIVING ME JEEP UNTIL THE PART IS AVAILABLE. CHRYSLER WILL THEN MAIL ME NOTICE OF RECALL PART AVAILABILITY. I'VE BEEN DEALING WITH THIS PROBLEM FOR OVER A YEAR! IT IS VERY SCARY, ESPECIALLY WHEN IT HAPPENS UNEXPECTEDLY IN AN UNRELIABLE VEHICLE!! I DON'T FEEL SAFE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0