Jeep Cherokee Complaints (1997)

390 consumer complaints on file.

#880529February 14, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GUAGE DOES NOT REGISTER CORRECT LEVELS OF FUEL, CAUSING VEHICLE TO UNEXPECTEDLY RUN OUT OF FUEL, VEHICLE NOT INCLUDED IN RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559416February 5, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKE PADS WORN AND NEEDED REPLACEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740475February 5, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WE HAVE JUST BE TOLD THAT WE WILL HAVE TO REPLACE OUR ENGINE, BECAUSE OF THE OIL PRESSURE IN THE ENGINE. WE HAVE HAD REPAIRS MADE FOR THIS PROBLEM EVERY 2 TO 3 MONTHS. WE HAVE HAD THE SAME COMPANY WORK ON OUR JEEP IF YOU NEED FURTHER INFORMATION. THIS PROBLEM HAS GOTTEN SO BAD THAT THE ENGINE HAS TO BE REPLACE TO FIX THIS PROBLEM. I HAVE SPOKE TO OTHER CUSTOMERS AND THEY TO HAVE HAD TO REPLACE THEIR ENGINE TO STOP THIS PROBLEM. I CAN NOT BELIEVE THAT I PAID $35,000.00 FOR MY JEEP AND NOW HAVE TO PUT IN A NEW ENGINE. CHYSLER HAS TO HAVE HAD OTHER COMSUMER WITH THE SAME PROBLEM. WE HAVE BEEN BUYING CHYSLER FOR A LOG TIME, AND NEVER HAD A PROBLEM LIKE THIS BEFORE. I HOPE THAT YOU LOOK INTO MY PROBLEM. ANY HELP ON YOUR IN WOULD HELP OUR FAMILY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739336January 14, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
PARKED CAR WOULD NOT START UNTIL MECHANIC BANGED ON GAS TANK. MECHANIC INDICATED SOMETHING WAS WRONG WITH FUEL PUMP. HAVE YOU HAD ANY NOTICE OF FUEL PUMP SERVICE RECALLS FOR 97 JEEP CHEROKEE'S?. *AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#738200December 23, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, OTHER
ENGINE DIES WHEN MAKING A TURN WITH A 1/4 TANK OF GAS OR LESS. ENGINE WILL RUN AS LONG AS YOU DRIVE WITHOUT MAKING ANY SHARP TURNS. HAVE NOT RUN OUT OF GAS EVEN WHEN THE GAUGE SHOWS EMPTY AS LONG AS YOU DRIVE STRAIGHT. CONTACTED DEALER TO CHECK FOR ANY RECALLS( SPIRIT CHRYSLER AND JEEP). THE RESPONSE WAS , A RECALL ON DEFECTIVE FUEL GAUGE ONLY AND WOULD NOT COVER MY PROBLEM. ALSO THE SERVICE PERSON TOLD ME THIS IS VERY COMMON PROBLEM AND IT IS A WEAK FUEL PUMP AND IT WOULD COST $495.00 TO REPLACE. HE ALSO ADVISED THAT MOST OWNERS NEVER LET THEIR GAUGE GO BELOW 1/2 BECAUSE OF THIS PROBLEM . I DON'T BELIEVE A WEAK FUEL PUMP WOULD CAUSE THIS. IT SOUNDS LIKE THE FUEL PICKUP IS LOSING PRIME BECAUSE OF THE LACK OF BAFFLES IN THE TANK TO KEEP THE FUEL FROM MOVING. THIS SOUNDS LIKE IT COULD BE A VERY SERIOUS PROBLEM. I PURCHASED THIS VEHICLE FROM MY DAUGHTER AND SHE ADVISED ME THAT THIS HAS BEEN A PROBLEM FOR THE LAST 30000 MILES. BEEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875998December 5, 2000
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER WAS TRAVELING 65 MPH & VEHICLE STARTED MAKING A REAL LOUD NOISE. CONSUMER PULLED OVER TO SEE WHAT WAS WRONG, IT SEEMED OKAY TO DRIVE VEHICLE HOME. NEXT DAY VEHICLE WAS TAKEN TO GARAGE, MOTOR BOLTS BROKE OFF. DEALER WAS CONTACTED, BUT BECAUSE OF NO WARRANTY, THEY DIDN'T SEEM CONCERNED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875823December 1, 2000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
CONSUMER HEARD GRINDING NOISE. DEALER INFORMED HIM THERE WAS A TSB OUT TO HELP CORRECT THIS PROBLEM. BEARINGS IN REAR AXLE HAD WORN OUT, ENTIRE REAR AXLE HAD TO BE REPLACED . CHRYSLER PAID FOR CLOSE TO HALF OF COST OF REPAIR. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736896November 27, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER, ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
I THINK THAT THE OVERALL SERVICE OF THE JEEP DEALER REALLY STINKS. NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875240November 20, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS GAUGE INDICATES THAT THERE IS MORE GAS IN TANK THAN THERE ACTUALLY IS. ALSO, MORE FUEL IN RESERVOIR THAN INDICATED. ONCE VEHICLE RAN OUT OF GAS IN MIDDLE OF THE ROAD.*AK THE MANUFACTURER STATED THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL 97V194000. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736360November 15, 2000
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ACCIDENT ON 11-08-2000 WET SURFACE, UPON APPLY ABS BRAKES THE VECHILE SLED INTO INTERSECTION STRIKING A GRAVEL TRUCK SUFFERING APPROX. $ 9,000 IN DAMAGE JEEP WAS STRUCK ON THE LEFT FRONT AND TOOK THE ENTIRE FRONT CLIP OFF, BUT THE AIRBAGS DID NOT DEPLOY, AT WHAT SPEED ARE THE BAGS SUPPOSE TO DEPLOY, AND IS THIS A FACTORY DEFECT?*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#874941November 14, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING SMOKE STARTED COMING FROM UNDER THE HOOD AND VEHICLE CAUGHT ON FIRE. JEEP DEALER HAS INSPECTED VEHICLE.*AK CONSUMER STATES THAT FOUR PEOPLE WERE INJURED, POSSIBLE ENGINE FAILURE. *SLC
Crash:
No
Fire:
Yes
Injuries:
4
Deaths:
0
#736096November 10, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, VEHICLE SPEED CONTROL
I FEEL ALL THESE FALURES ARE RELATED. THE FUEL INDICATION HAPPENED FIRST ON 10/16/00 BUT THE REST WAS ON THE DATES INDICATED. I HAVE NOTICED FACTORY RECALLS FOR THESE PROBLEM FOR MY YEAR JEEP, BUT MY VIN SUPPOSEDLY DOES NOT REQUIRE ANY SERVICE. I AM DISSAPIONTED IN JEEP SINCE THIS IS HAPPENING SO CLOSE TO THE WARRANTEED TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735826November 6, 2000
SUSPENSION:FRONT
WHILE DRIVING ON THE FREEWAY AT SPEEDS OF APPROXIMETELY 70MPH AND HITTING BUMPS ON THE ROAD THE FRONT END GOES INTO A VIOLENT WOBBLE ALMOST LOST CONTROL. AFTER SLOWING DOWN IT STOPS. THIS HAS OCCURRED ~7 TIMES AND IS NOWW IN THE 4TH ROUND OF REPAIRS. DEALER DOES NOT KNOW WHAT IS CAUSING PROBLEM NOR HOW TO CHECK TO MAKE SURE IT IS FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557156November 1, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DEALERSHIP DID NOT PERFORM RECALL (97V-194) FOR THE CONSUMER, WHICH FAILED AND CAUGHT THE VEHICLE ON FIRE. (ANTON AZAR WRITING IN FOR CONSUMER) *MJS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#873690October 24, 2000
EXTERIOR LIGHTING:HEADLIGHTS
WHEN DRIVING AND UPON CHANGING THE LOW BEAM FROM LOW TO HIGH, AND WHEN SWITCHING BACK TO LOW HEADLIGHTS WERE INOPEARBLE, CAUSING POOR DRIVER VISIBILITY. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED PARTS. HOWEVER, PROBLEM STILL OCCURS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873141October 17, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING ON THE HIGHWAY AT 45 MPH JEEP SWERVED TO THE OTHER LANE OF ONCOMING TRAFFIC, CONSUMER YANKED STEERING BACK TO CORRECT LANE, CONSUMER TRIED TO STOP, AND VEHICLE WOULD NOT STOP. CONSUMER HAD TO COAST UNTIL VEHICLE STOPPED ON ITS OWN. CONSUMER TOOK VEHICLE TO A MECHANIC, AND HE PULLED OFF FRONT WHEELS AND NOTICED FRONT BRAKE ROTORS WERE CRACKED. CONSUMER WAS HAVING THE SAME PROBLEM AS MENTIONED IN THE RECALL 00V136000 ON HYDRALIC BRAKE ROTOR AND DISC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873064October 16, 2000
SEAT BELTS
DRIVER'S SEATBELT TENSIONER MALFUNCTIONED WHICH WONT PROTECT OCCUPANT IN EVENT OF A CRASH. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734267October 13, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733642October 7, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THUMPING HEARD ON ACCELERATION OR ON BUMPY ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872449October 6, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
METAL AROUND DRIVER'S DOOR LATCH HAS RIPPED AWAY, LEAVING LATCH SITTING WITH NO SUPPORT. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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