Jeep Cherokee Complaints (2000)

369 consumer complaints on file.

#10065004March 26, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE DUE TO A MALFUNCTION IN THE REAR BRAKES. WHILE DRIVING 35 MPH, THE DRIVER APPLIED PRESSURE TO THE BRAKE PEDAL AND VEHICLE SKIDDED 55 FEET BEFORE HITTING ANOTHER VEHICLE. THERE WERE ONLY SKID MARKS FROM THE FRONT TIRES. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10062389March 17, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ABOUT A YEAR AGO BOTH OF MY FRONT POWER WINDOWS QUIT WORKING ON MY 2000 JEEP CHEROKEE SPORT WITHIN WEEKS OF EACH OTHER. I HAVE TALKED ABOUT THIS WITH SEVERAL OTHER PEOPLE WHO OWN CHEROKEES AND THEY TOO HAVE HAD THE SAME PROBLEM. MY CONCERN IS THAT IF I WERE WERE IN AN ACCIDENT THAT FORCED MY CAR TO BE SUBMERGED IN A BODY OF WATER I WOULD HAVE TO WAIT UNTIL THE ENTIRE CABIN FILLED WITH WATER BEFORE I COULD ATTEMPT ANY ESCAPE. MY MOTHER WHO OWNS A NISSAN XTERRA ALSO HAD THE SAME PROBLEM BUT LAST MONTH NISSAN ISSUED A RECALL AND ALL 4 OF HER WINDOWS WERE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062227March 15, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
JEEP DRIFTS FROM SIDE-TO-SIDE WITH NO EFFORT BY DRIVER, TOLD THE BALL JOINTS ARE DEFECTIVE, BUT WONT REPLACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061343March 4, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. THIS PROBLEM INCLUDED PREMATURE WARPING OF BRAKE ROTORS AND CALIPERS. ROTORS WERE REPLACED ON THREE SEPARATE OCCASIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060948February 27, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER STATED THAT DRIVER'S SIDE DOOR WAS NOT WORKING PROPERLY. CONSUMER COULD NOT LOCK DOOR WITH A KEY OR WITH THE REMOTE CONTROL. ALSO, SAME THING HAPPENED WITH PASSENGER'S SIDE DOOR. MECHANIC TOLD CONSUMER THAT THE DESIGN WAS CHANGED ON THIS VEHICLE WHICH MEANT THAT EVERYTHING WAS PUT TOGETHER,AND NOTHING WAS NOT WORKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059784February 25, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
POWER DOOR LOCK MECHANISM STOPPED WORKING. CONSUMER WAS UNABLE TO OPEN THE DOORS WITH THE KEY. DEALER DETERMINED LATCHES MALFUNCTIONED, AND NEEDED TO BE REPLACED AT $268.0O EACH PLUS LABOR AT CONSUMER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056130January 29, 2004
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATED THAT ENGINE CHECK LIGHT CAME ON PERIODICALLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056014January 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. VEHICLE WAS MOVING IN REVERSE WHEN ACTUALLY IT WAS IN PARK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048369January 12, 2004
SEATS:MID/REAR ASSEMBLY
TRUCKS REAR SEATS DO NOT COME EQUIPPED WITH A HEAD REST. CONSUMER FEELS "DUE TO THE OCCUPANTS HEAD NOT BEING PROTECTED THEY COULD SUSTAIN SERIOUS HEAD INJURIES IF VEHICLE IS INVOLVED IN AN ACCIDENT". THE REAR SEAT BACK IS VERY LOW. *PH *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050288December 9, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A FUEL LEAK. RECALL 00V159000 WAS ISSUED FOR THE FUEL TANK VENT TUBE WELDS; BUT, THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044937December 2, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN DRIVING AND BRAKING UNDER ANY CONDITIONS BRAKE PEDAL PULSATES WHICH RESULTS IN EXTENDED STOPPING DISTANCE. *AK FACTORY DEFECTIVE PADS, CALIPERS, AND ROTORS CAUSED EXCESSIVE VIBRATION, SHUDDER AND PULSATION WHILE BRAKING. CHRYSLER ISSUED A TSB WITH A REPLACEMENT KIT NO BETTER THAN THE OEM. CONSUMER WAS FORCED TO ORDER AFTERMARKET BRAKES AND PADS TO CORRECT THE PROBLEM. CONSUMER FILED SUIT AGAINST CHRYSLER. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044607October 23, 2003
SUSPENSION:FRONT:CONTROL ARM
WHEN MAKING LEFT TURNS STEERING WHEEL BECOME VERY STIFF. TOOK VEHICLE TO DEALERSHIP, AND WAS INFORMED BY THE MECHANIC THAT WRONG FRONT CONTROL ARM WAS INSTALLED, AND WOULD NEED TO BE REPLACED WITH THE CORRECT CONTROL ARM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038444October 22, 2003
STEERING
WHEN MAKING A RIGHT OR LEFT TURN ,THE STEERING WHEEL DID NOT COME BACK AUTOMATICALLY. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE FOUR TIMES BUT WAS NOT SUCCESSFUL. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED. *AK THE SERVICE DEALER HAD DONE EVERYTHING THAT THE MANUFACTURER SAID TO DO IN ORDER TO REMEDY THE PROBLEM BUT THE PROBLEM REMAINED THE SAME. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043920October 8, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DESIGN FLAW IN DEGRADATION OF THE SEALS ON THE DRUM OF THE VEHICLE'S ANTI-LOCK BRAKING SYSTEM.*MR THIS ALLOWED MORE MOISTURE INTO THE DRUMS, CAUSING UNPREDICTABLE LOCKING OF THE VEHICLE'S REAR BRAKES. SUCH LOCKING COULD CAUSE DRIVER TO LOSE CONTROL. CONSUMER MADE MANY ATTEMPTS TO FIND A RESOLUTION WITH JEEP AND LOCAL DEALERSHIPS AND THE CUSTOMER SERVICE DIVISION, TO NO AVAIL. THE DEALERSHIPS ADMITTED THE PROBLEM WAS ENDEMIC TO THE DESIGN AND REPLACING THE BRAKES WOULDN'T ELIMINATE THE PROBLEM- IT WOULD COME BACK IN TIME. THEY ADMITTED IT'S AN INHERENT FEATURE, BUT STATED THEY HAVE NO PLANS TO ATTEMPT TO RECTIFY IT. OTHER THAN THE BRAKE PROBLEM, THE CONSUMER WAS PLEASED WITH THE PURCHASE. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041296October 6, 2003
SEATS
FRONT DRIVER'S SEAT OF 2000 JEEP CHEROKEE SPORT HAD FAILURE IN BRACKET HOLDING ON THE LEFT FRONT AND RIGHT REAR OF DRIVERS SEAT TO THE FLOOR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039091September 18, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
LAST AUG (2002) MY IGNITION SWITCH LOCKED UP (WOULD NOT TURN WITH KEY INSERTED). THIS STARTED OUT ONLY OCCURRING OCCASIONALLY. AFTER ABOUT 2 WEEKS IT LOCKED UP COMPLETELY AND I HAD A MECHANIC DISASSEMBLE THE SYSTEM SO I COULD DRIVE IT TO THE JEEP WARRANTY GARAGE IN SEOUL SOUTH KOREA. THEY REPLACED THE INNER IGNITION SWITCH BARREL. THE IGNITION SWITCH WORKED FINE UNTIL THIS YEAR (AUG 2003) WHEN THE EXACT SAME THING HAPPENED. NOW I'M WORKING WITH ANOTHER JEEP DEALERSHIP IN ICHEON SOUTH KOREA, TRYING TO GET THIS THING REPAIRED SO AS NOT TO RE-OCCUR. MY 3 YEAR WARRANTY RAN OUT 3 WEEKS AFTER THE SECOND MALFUNCTION AND SINCE THIS IS A RECURRING PROBLEM, I FEEL THAT THE MANUFACTURE SHOULD SUPPLY AN ENTIRE NEW IGNITION SWITCH AND ASSOCIATED COMPONENTS TO COMPLETELY REBUILD THE INNER BARREL, OUTER CASE THAT HOLDS THE BARREL, SWITCHES AND LOCKS FOR ANTI-THEFT COMPONENTS AND ANY OTHER LINKED HARDWARE. I PURCHASED THIS VEHICLE IN VIRGINIA AND WAS SUBSEQUENTLY STATIONED IN KOREA AND SHIPPED THE VEHICLE HERE AT THAT TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038964September 16, 2003
SEATS
DRIVER'S SIDE SEAT FRAME BROKE FROM FLOOR MOUNT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037567September 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 RHD JEEP CHEROKEE, FOR POSTAL DELIVERY. TRANSMISSION LEAK/MECHANICAL NOISE AND NEEDED REPLACED AT 59,000 MILES. AFTER 200 MILES SECOND TRANSMISSION LEAKING AND MAY NEED REPLACED DUE TO SLIPPAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038297September 5, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
DOOR AND WINDSHIELD WONT WORK PROPERLY. DEALER STATED THE NEED TO REPLACE THE ELECTRICAL HARNESS. VEHICLE'S WARRANTY EXPIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034376August 22, 2003
STRUCTURE:BODY:HOOD
WHILE DRIVING AT 70 MPH HOOD FLEW OPEN WHICH IMPAIRED DRIVER'S VISION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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