Jeep Cherokee Complaints (1997)

390 consumer complaints on file.

#891607June 28, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS COMING TO A GRADUAL STOP, TRAVELING 25-30MPH ON DRY PAVEMENT WHEN ABS BRAKING SYSTEM FAILED, CAUSING CONSUMER TO HAVE A FRONTAL IMPACT COLLISION. DEALER WAS CONTACTED FOR THIS PROBLEM, BUT STATED THE BRAKING SYSTEM WAS FINE. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#746189May 31, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WE BROUGHT THE VEHICLE TO LEHIGHTON MOTORS IN LEHIGHTON, PA AND THEY WERE NOT ABLE TO DETECT THE PROBLM SO WE WERE FITTED WITH A BLACK BOX AND WERE TOLD TO DRIVE AROUND AND ACTIVATE THE BLACK BOX WHEN THE PROBLEM HAPPENED. THIS WAS A DANGEROUS SITUATION FOR US. THEY CHANGED BOTH O2 SENSORS. THE PROBLEM PERSISTED, AND THEY DECIDED THAT THE FUEL TANK SENSOR PACKAGE NEEDED REPLACEMENT. ALL THIS COST BOUT $800.00 FOR PARTS THAT WERE IN A CAR WITH 35,000 MILES, AND IT PUT US IN SERIOUSLY DANGEROUS CIRCUMSTANCES. WE CONTCTED DAIMLER/CHRYSLER FOR RELIEF, BUT TO NO AVAIL. PLEASE INVESTIGATE THIS SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888958May 23, 2001
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
RECALL 97V194000. THIS VEHICLE NOT INCLUDED. FUEL TANK MOUNTED FUEL LEVEL SENDING UNIT ACCURACY CAN DEGRADE OVER TIME, INDICATING SIGNIFICANTLY MORE FUEL IN RESERVE THAN ACTUALLY IS PRESENT.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888990May 23, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON 2 OCCASIONS POWER OPERATED WINDOWS, FRONT AND REAR POWER WINDOWS ON DRIVERS SIDE FAILED TO OPERATE PROPERLY BY GOING UP OR DOWN. DEALERSHIP HAS NOT EXAMINED VEHICLE AND A PRIVATE MECHANIC WAS REPLACING UNKNOWN COMPONENTS OF POWER WINDOW SYSTEM. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745732May 23, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, TIRES
THE PROBLEM NOTICED WAS BELIEVED TO BE THE BRAKES, AND AFTER MANY SHOP VISITS HAVING NEW BRAKES PUT ON WITH PADS, AND EVEN A NEW SET OF TIRES, THE DEFECT IN THE FRONT DRIVERS WHEEL WAS STILL NOTICED WITH NO EXPLANATION AS TO WHAT IT WAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887669May 8, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL SENSOR GAUGE HAS FAILED, CAUSING INCORRECT FUEL GAUGE READINGS. PRIOR TO INCIDENT, GAUGE WAS REPLACED ONCE AT 4,000 MILES. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886341April 19, 2001
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING ABOUT 5 MPH AND TURNING STEERING WHEEL HEARD A POPPING NOISE. THEN, WHEN PARKED FOUND A BROKEN BOLT THAT HAD FALLEN FROM STEERING BOX. *AK DEALER INSTALLED NEW GEAR BOX, BOLTS AND ADDED FLUID. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744168April 17, 2001
FUEL SYSTEM, OTHER
ORIGINAL GAS GAUGE WAS FOUND TO BE DEFECTIVE AND WAS REPLACED. REPLACEMENT HAS NOW FAILED AND DEALER AND MANUFACTURER REFUSES TO REPAIR DEFECTIVE REPLACEMENT PART TO THE DEFECTIVE ORGINAL PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744144April 16, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
HAVE TAKEN VEHICLE IN FOR BRAKE REPAIRS ON THREE DIFFERENT OCCASSIONS - TWICE WHILE IN WARRANTY AND ONCE AFTER WARRANTY - ROTORS WERE FINALLY REPLACED ON LAST VISIT AFTER COMPLAINING PERSISTANTLY AND SPEAKING WITH THE GM AT DEALERSHIP. THE PROBLEM IS OCCURING AGAIN AND IS WORSE THAN EVER. WHEN BRAKES ARE APPLIED THE VEHICLE VIBRATES AND BRAKE PEDAL PULSATES AND TRY'S TO VEAR OF COURSE TO THE LEFT OR RIGHT. IT IS MORE PRONOUNCED AT HIGHWAY SPEEDS. HEAVY PRESSURE MUST BE APPLIED TO GET THE VEHICLE TO STOP AND THERE IS A NARROW WINDOW OF WHEN IT'S JUST ENOUGH PRESSURE TO STOP NORMALLY AND WHEN THE BRAKES WANT TO GRAB TO QUICKLY..*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885826April 13, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 00V136000/ MANUFACTURER'S RECALL 879. CONSUMER BELIEVED DEALER DID NOT REPLACE ROTORS. *AK THE CALIPER WAS LOOSE AND APPEARED TO BE JUST SITTING ON THE TIRE WHEN THE CONSUMER WAS EXAMINING THE VEHICLE FOR RUBBING NOISE. THE RIM WAS ALSO STUCK TO THE ROTOR AND REMOVING THE TIRE WAS EXTREMELY HARD. FROM THESE OBSERVATIONS, THE CONSUMER CONCLUDED THAT THE DEALER HAD NOT DONE THE RECALL JOB ON BRAKE ROTORS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885718April 11, 2001
FUEL SYSTEM, OTHER
GAS GUAGE WOULD BECOME STUCK IN ONE POSITION WHILE VEHICLE WAS IN OPERATION, NOT ALLOWING CORRECT LEVEL OF FUEL TO BE SHOWN. CONSUMER WAS LEFT STRANDED TWICE, IN APRIL AND JULY OF 2000. CONSUMER CALLED MANUFACTURER TO SEE IF VEHICLE WAS A PART OF RECALL 97V194002. MANUFACTURER INFORMED CONSUMER THAT HIS VEHICLE WAS PRODUCED ONE MONTH AFTER RECALL ENDED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885367April 9, 2001
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
VEHICLE HIT A POTHOLE, DROPPED 3 INCHES ON RIGHT SIDE. CONSUMER PULLED OVER, AND NOTICED 3 OF THE BOLTS HOLDING ENGINE HAD BROKEN OFF. *AK RIGHT ENGINE MOUNT BOLTS BROKE OFF IN THE BLOCK, CAUSING A BROKEN FAN SHROUD, FAN BLADE WAS HITTING INNER FENDER WALL. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#885282April 6, 2001
ENGINE AND ENGINE COOLING:ENGINE
ENGINE BOLTS THAT HOLD ENGINE UP HAVE BROKEN OFF AFTER HITTING A POTHOLE. CONTACTED A DEALER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#560474March 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PRIOR TO RECALL NOTIFICATION, CONSUMER HAD 2 FRONT ROTORS REPLACED, AND WAS ADVISED IT WAS DUE TO CORROSION, AS WELL AS FRONT PADS REPLACED, CONSUMER WAS DENIED REIMBURSEMENT FROM MANUFACTURER, STATING THAT ROTORS DID NOT SHOW SEPARATION OF THE ROTOR FROM THE HUB, DUE TO CORROSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742712March 20, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE LOST ALL POWER, CAUSING MULTIPLE NEAR REAR END COLLISIONS. DIAGNOSTICS INDICATED IN CHRYSLER SERVICE MANUAL POSTED "55" (END OF MIL CODES) INDICATING NO FAILED COMPONENTS. SERVICE STATION REPLACED O2 SENSOR AND CLEANED SUBSEQUENT IMPACTS TO FUEL INJECTORS. PER CHRYSLER SERVICE MANUAL, O2 SENSOR FAILURE CODE "21" SHOULD HAVE BEEN INDICATED FOR SUCH FAILURES, THUS AFFORDING A WARNING TO DRIVER OF FAILED COMPONENT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#883270March 16, 2001
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER IS NOT SURE WHAT ENGINE PROBLEMS ARE. SENDING FORM TO CONSUMER, DETAIL INFORMATION WILL BE ADDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882637March 9, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, AIR BAGS
CONSUMER RECEIVED RECALL NOTICE 97V194002. RECALL WAS REPAIRED BY DEALERSHIP. HOWEVER, AFTER REPAIRS, CONSUMER HAS HAD TO HAVE REPAIR WORK PERFORMED ONE MORE TIME. *AK CONSUMER STATES FUEL GAUGE SEEMS DEFECTIVE AGAIN. AIR BAG MODULE AND REPOSITION MODULE REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882410March 7, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES THERE IS PULSATING AND GRINDING, AND ROTORS ARE WARPED. DEALERSHIP IS AWARE OF PROBLEM. *AK CONSUMER STATES ROTORS HAVE BEEN REPLACED TWICE DUE TO RECALL 00V136. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741554February 26, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, SUSPENSION:FRONT:SHOCK ABSORBER
FIRST , THIS CAR WAS BOUGHT BRAND NEW WITH MY EX-HUSBAND, NICOLAS JONVILLE. WE BOUGHT THE CAR IN OCTOBER, 1997, FROM A JEEP DEALER IN DES PLAINES, ILLINOIS. IT WAS A SALES DONE THROUGH INTERNATIONAL AUTOSOURCE. WE THEN BROUGHT THE CAR OUT TO CALIFORNIA. SINCE JUNE, 2000, THIS CAR HAS EXPEIENCED O2 SENSOR PROBLEMS, EXHAUST MANIFOLD CRACK, SPRING DEFECTIVE ATTACHED TO RIGHT FRONT SHOCK, AND FUEL TANK ACCURACY PROBLEM. I HAVE A THREE YEAR OLD CHILD AND DRIVE THIS CAR JUST TO TAKE HER TO PRE-SECHOOL AND SHOPPING. I WORK OUT OF THE HOME. I BELIEVE THE PROBLEMS I HAVE EXPERIENCED IN ONE YEARS TIME ARE ABUNDANT. I DON'T DRIVE DAILY INTO LOS ANGELES OR SAN DIEGO, CALIFORNIA. I DRIVE BARELY 20 MILES A DAY. I DO BELIEVE THESE PROBLEMS DO CAUSE SAFETLY PROBLEMS FOR MY DAUGHTER AND MYSELF. I HAVE FEARS OF STALLING DUE TO FUEL PROBLEMS. I HAVE FEARS OF HITTING SOMETHING THAT AFFECT THE SPRING ON THE HIGHWAY AND GETTING IN A BAD ACCIDENT. I NOW HAVE FEARS OF DRIVING THE CAR LONG DISTANCES SINCE THE EXHAUST MANIFOLD CRACK CAUSED ME TO EAT TOO MUCH GAS. THE CAR IS ONLY OVER THREE YEARS OLD. I WANT SOME ANSWERS AND WILL SENDING THIS INFORMATION FURTHER WITH CERTIFIED DOCUMENTATIONS OF MY LETTERS, MY REVIEWS OF MECHANIC VIEWS AND THE DEALERS DOCUMENTATION. THE DEALER HAS BEEN NON-SUPPORTIVE OF FIXING ANY OF MY PROBLEMS WITHOUT PAYING A HIGH PRICE WHEN I BELIEVE THESE ARE MANUFACTURER PROBLESMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880859February 20, 2001
ELECTRICAL SYSTEM:IGNITION
WHILE TRAVELING 40MPH VEHICLE STALLED AND DIED. NO PRIOR WARNINGS, AND VEHICLE WOULD NOT START. TOWED IT TO DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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