Jeep Cherokee Complaints (1997)

390 consumer complaints on file.

#895076August 23, 2001
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
HOOD BECAME UNATTACHED FROM THE VEHICLE WHILE DRIVING. CABLE MUST HAVE SNAPPED. VISION WAS BLOCKED BY HOOD. CONSUMER FEELS THIS IS VERY DANGEROUS BECAUSE DRIVER CAN'T SEE WHERE TO GO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9003708August 17, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, VISIBILITY:WINDSHIELD
GRINDING TICKING SOUND AND GAS LEAKS. DEALER SAID THE TANK WARPED AND THE NOISE CAME FROM READ DIFFERENTIAL BEARINGS. WATER LEAKS FROM WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894059August 10, 2001
ENGINE AND ENGINE COOLING:ENGINE
WAS DRIVING 65MPH AND HEARD A CLUNKING NOISE. HAD TAKEN VEHICLE TO PRIVIATE MECHANIC, AND WAS INFORMED THAT BOLTS HAD EITHER SHEARED OFF OR WERE BROKEN OFF ON RIGHT SIDE MOTOR MOUNTS. THIS CAUSED ENGINE TO DROP ONTO FRAME. FIRST TIME VEHICLE WAS DIABLED. CURRENTLY, THIS WAS SECOND TIME. ADVISED NOT TO DRIVE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749930August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
ROLLAWAY IN REVERSE WHILE IN PARK- LEFT FOR WORK IN A.M., BACKED OUT OF DRIVEWAY AND PROCEEDED TO PUT VECHICLE IN PARK ON DIRT ROAD TO GET OUT AND PUT MAIL IN MAILBOX. AFTER TURNING AROUND FROM PUTTING MAIL IN MAILBOX SAW THAT VECHICLE WAS MOVING BACKWARD. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#749824August 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TRANSMISSION JUMPED OUT OF PARK AT IDLE AND KNOCKED ME DOWN AND BACKED OVER ME AT SLOW SPEED.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#893382August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE SLIPS OUT OF PARK INTO REVERSE. CONTACT DEALER, AND DEALER STATED WASN'T POSSIBLE FOR THAT TO HAPPEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749739August 3, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE EVAPORATOR CORE SHOULD NOT GO ON A 5 YEAR JEEP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749740August 3, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749741August 3, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749565August 1, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY VEHICLE RAN OUT OF GAS IN TRAFFIC WHILE THE GAGE STILL SHOWED OVER 1/8TH OF A TANK OF FUEL. I ALMOST WAS RUN OVER BY TRAFFIC WHEN I GOT OUT OF MY CAR WHEN IT STOPPED WITH NO WARNING. NHTSA HAS A RECALL ON FILE FOR THIS EXACT PROBLEM BUT THE DEALER AND MANUFACTURER SAYS IT DOES NOT APPLY TO MY VEHICLE. THE NSTSA CAMPAIGN NUMBER IS 97V194000, MANUFACTURER CAMPAIGN NUMBER IS 755. SINCE THEY SAY MY VEHICLE NUMBER IS OUTSIDE THE RANGE OF THIS RECALL, THEY SAY I MUST PAY FOR THE REPAIRS MYSELF. I BELIEVE THAT THIS RECALL DOES NOT INCLUDE ALL THE VEHICLES AFFECTED AND SHOULD BE EXPANDED TO INCLUDE ALL AFFECTED VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749422July 30, 2001
FUEL SYSTEM, OTHER
IN FEBRUARY OF 1998 WE RECEIVED A LETTER DATED FEBRUARY 19, 1998. THE LETTER DESCRIBED A POSSIBILITY OF AN INACCURATE FUEL GUAGE DUE TO A FUEL LEVEL SENDING UNIT. WE CALLED THE DEALER AND WERE TOLD TO WAIT FOR NOTIFICATION FROM THE FACTORY. NOTIFICATION NEVER CAME. WE CHECKED ON OTHER OCCASIONS BY PHONE OR WHEN THE VEHICLE WAS IN FOR SERVICE. WE WERE TOLD NOTHING. ON TWO OCCASIONS, ONE RECENTLY OUR VEHICLE HAD TO BE TOWED FOR A NO START CONDITION. WHEN THE VEHICLE WAS EXAMINED IT WAS FOUND TO BE OUT OF FUEL (ON BOTH OCCASIONS). WE TOOK THE VEHICLE IN TO HAVE THE PROBLEM RECTIFIED AND WAS TOLD OUR VEHICLE WAS NOT INVOLVED IN THE RECALL (NHTSA CAMPAIGN # (97V194000). WE CONTACTED CHRYSLER AND WERE TOLD IN SO MANY WORDS "SORRY WE CAN NOT HELP". I FIND IT DIFFICULT TO UNDERSTAND HOW WE RECEIVED THE LETTER IN THE FIRST PLACE, AND SECONDLY WHY THE VEHICLE WOULD BE DOING EXACTLY WHAT THE LETTER AND FROM WHAT I UNDERSTAND THE RECALL BULLETIN SAYS IT WILL DO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749051July 24, 2001
FUEL SYSTEM, OTHER
THE VEHICLES GAS GUAGE IS INACURATE AND SHOWS MORE FUEL THAN ACTUALLY IN TANK. THERE HAS BEEN OTHER RECALLS FOR THE FUEL SENDING UNIT FOR THIS VEHICLE, HOWEVER CHRYSLER SAYS MY MANUFACTURE DATE DON' T FALL IN THE RECALLS TIME FRAME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748684July 18, 2001
FUEL SYSTEM, OTHER
MY 1997 JEEP CHEROKEE GAS GUAGE IS NOT WORKING PROPERLY.WHEN IT GETS TO A QUARTER OF A TANK YOUR REALLY ON EMPTY.I SEE THAT THERE HAS BEEN 3 RECALLS FOR THIS PROBLEM,HOWEVER ACCORDING TO MY CHRYSLER DEALER MY VEHICLE IS NOT INCLUDED IN ANY OF THESE RECALLS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893038July 17, 2001
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL LEVEL INDICATOR INDICATES SIGNIFICANTLY MORE FUEL IN RESERVE THAN IS ACTUALLY PRESENT. A RECALL HAS BEEN ISSUED ON VEHICLE'S MAKE AND MODEL. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. MANUFACTURER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892822July 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
WHILE DRIVING ON HIGHWAY AT 60 MPH VEHICLE SLIPPED OUT OF GEAR FROM DRIVE INTO NEUTRAL, AND RPMS WERE RACING FROM 2-3. ALSO, TRANSMISSION FLUID WAS LEAKING AND VEHICLE WAS JERKING, VEHICLE WAS PULLED TO SIDE OF ROAD. CONSUMER TOOK VEHICLE TO THE DEALER, WHO LATER DETERMINED THAT TRANSMISSION HAD FAILED, AND NEEDED REPLACING. *AK CONSUMER NO LONGER OWNS THIS VEHICLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892828July 16, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN DRIVING AT 65 MPH AND WITHOUT PRIOR WARNING VEHICLE CUT OFF, CAUSING LOSS OF ALL POWER. VEHICLE WAS TAKEN TO DEALER, WHO LATER DETERMINED THAT CAUSE WAS FUEL GAUGE WHICH MALFUNCTIONED. FUEL GAUGE MALFUNCTIONED, IT FAILED TO READ THE ACTUAL FUEL READING. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891986July 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE 01 021: VEHICLE WAS PARKED AND RUNNING WHEN ITJUMPED OUT OF GEAR AND RAN BACKWARD INTO A GATE. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#891686June 29, 2001
STEERING: STEERING WHEEL/HANDLE BAR, UNKNOWN OR OTHER
DUE TO STEERING WHEEL AND DASHBOARD BEING TOO LOW, CONSUMER HAS SUFFERED LEG INJURIES. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#891724June 29, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EXTERIOR LIGHTING:TAIL LIGHTS, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER WAS TEST DRIVING AND MADE A U TURN AND VEHICLE SHUT OFF WITH PRIOR WARNING. MECHANIC TOLD HIM THAT FUEL PRESSURE GAUGE, AND THEN A LIGHT CAME ON. ALSO, TAIL LIGHTS WERE OUT, AND COMPUTER WAS RESET. DEALERSHIP WAS AWARE OF PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891732June 29, 2001
FUEL SYSTEM, OTHER
FUEL TANK WILL REGISTER A HALF OF TANK AND LIGHT UP LIKE THERE WAS NO GASOLINE INSIDE OF VEHICLE. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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