Jeep Cherokee Complaints (1994)

519 consumer complaints on file.

#10086193August 4, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH HAS FAILED 6 TIMES IN 6 YEARS (BEGINNING 2/98).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080378July 5, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WORKING 450 MILES FROM MY HOME I WAS GOING THROUGH AN INTERSECTION I HEARD AN AWFUL SOUND OF METAL CLUNKING AROUND IN ENGINE (LOUD). PULLED INTO A REPAIR SHOP AND WAS INFORMED THAT I HAD A VERY BAD EXHAUST LEAK. THE RATTLING HAS STOPPED UPON MY ARRIVAL SO HE NEVER HEARD IT. MAN INFORMED ME TO TAKE IT SLOW ON WAY HOME BUT GET IT LOOKED AT VERY SOON.ON MY WAY BACK, THE RADIATOR FAN STARTED MARKING A NOISE LIKE IT WAS HITTING SOMETHING. PULLED OVER AND SAW THAT A BOLT WAS READY TO FALL OF THE FAN. TIGHTENED AS BEST AS I COULD &. ALSO NOTICED THAT A BOLT TO THE SHROUD MISSING. ALSO SAW THAT THE FAN BLADES HAS SHEARED OFF THE BOTTOM OF THE SHROUD. CUT WAS FRESH. NOW THE FAN WAS STILL HITTING THE SHROUD BUT ONLY WHEN I ACCELERATED FOR TAKE OFF. NEXT DAY, JEEP RUNNING LOUD & ROUGH.UPON RETURNING HOME, MECHANIC CRAWLED UNDER AND IMMEDIATELY COULD SEE THAT THERE WAS A PROBLEM WITH THE RIGHT MOTOR MOUNT. HE THEN LOOKED AT THE ENGINE AND NOTICED THAT IT WAS NOT SITTING LEVEL. CONCLUSIONS WERE FORMED THAT DUE TO THE ENGINE DROPPING FROM 3 BOLTS SHEARING OFF THE RIGHT MOUNT (ONLY ONE BOLT REMAINED!), EVERYTHING HAD STARTED TO MALFUNCTION. THE EXHAUST LEAK WAS DUE TO THE SHIFTING OF THE ENGINE. ALSO, BRAKES WERE STARTING TO FAIL. FAN HITTING DUE TO THE ENGINE SHIFT. WILL INFORM YOU OF THE ACTUAL NECESSARY REPAIRS AS I AM MADE AWARE OF THE EXTENT OF THE DAMAGE. THIS APPEARS TO BE A VERY SERIOUS AND POTENTIALLY DANGEROUS SITUATION AND I CANNOT BELIEVE THAT THERE HAS NOT BEEN A RECALL ON THIS. MY JEEP HAS 121,000 MILES ON IT. 1994 JEEP CHEROKEE COUNTRY SPORT 2 DOOR. I NEVER GO OFF-ROADING AND MY JEEP IS USED TO TRANSPORT ME TO WORK. ALL HIGHWAY DRIVING EXCEPT SOME CITY ROADS. AFTER REVIEWING OTHER COMNSUMER COMPLAINTS ON YOUR WEBSITE, IT IS VERY APPARENT THAT THIS PROBLEM IS A DEFECT FROM THE CHRYSLER CORP. WHAT IS BEING DONE TO REMEDY THIS SITUATION?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075342June 14, 2004
SEAT BELTS:FRONT:ANCHORAGE, EQUIPMENT:MECHANICAL
I BOUGHT A JEEP CHEROKEE NEW IN 1994. I FIRMLY BELIEVE IN THE USE OF SAFETY BELTS AND HAVE ALWAYS USED THEM. I HAVE REPLACED THE THE LOCKING PART OF THE BELT THREE TIMES SINCE I HAVE OWNED MY JEEP. IREALIZE MY VEHICLE IS OLDER BUT I DONT THINK THESE BUCKLES SHOULD KEEP FAILING. I AM NOW LOOKING TO REPLACE IT AGAIN AS IT HAS FAILED AGAIN!!!!!! TO REPLACE IT NEW IS $150 AND UP. I HAVE TALKED TO SEVERAL USED PARTS DEALERS AND THEY TOLD ME AS FAST AS THEY GET SOME IN THEY ARE SOLD. I PERSONALLY DON'T FEEL THESE BUCKLES ARE SAFE AT ALL. IF THEY FAIL UNDER NORMAL USE HOW WELL WILL THEY HOLD UP UNDER THE STRESS OF A CRASH SITUATION?? I WILL NOT DRIVE WITHOUT A SAFETY BELT BUT I DON'T THINK I SHOULD HAVE TO KEEP SPENDING MONEY TO REPLACE A DEVICE THAT IS SUPPOSED TO PROTECT YOU BUT KEEPS FAILING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064601April 5, 2004
STRUCTURE:BODY:DOOR
THE DRIVER SIDE DOOR BOLT CAME OUT AND WEAKENED THE PART THAT CONNECTS THE DOOR TO THE CAR AND ALMOST MADE THE DOOR FALL OFF. IT HAD TO BE WELDED BACK TOGETHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063925March 26, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT BUCKLE LATCH BROKE . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054395January 18, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MANUFACTURE REFUSES TO FOLLOW RECALL #94V043000....ALSO REFUSED TO BE RESPONSIBLE FOR NUMEROUS OTHER DEFECTS AS NOTED BY THEIR TECHNICAL BULLETINS, I.E. DRIVER'S DOOR FELL OFF FRAME.. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052084December 30, 2003
TIRES:BEAD
THE VEHICLE'S TIRES LOSE AIR. THE DEALER STATED THAT THE TIRE BEADS ARE LEAKING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051891December 12, 2003
UNKNOWN OR OTHER
PROBLEMS GETTING VEHICLE RECALLS REPAIRS PERFORMED.*MR THE CONSUMER RECEIVED THE SAME RECALL NOTICE TWICE, BUT NO WORK HAS BEEN PERFORMED BY THE DEALERSHIP.*CB THE DEALERSHIP PROMISED THE CONSUMER THEY WOULD CONTACT HER TO LET HER KNOW WHEN THEY WOULD FIX THE PROBLEM. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049993December 3, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
WHILE DRIVING 25 MPH DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR, CAUSING CONSUMER'S VEHICLE TO REAR END ANOTHER VEHICLE. UPON IMPACT, AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED NECK INJURIES AND WAS TRANSPORTED BY AMBULANCE TO HOSPITAL. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10048773November 28, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
VEHICLE WAS CONSUMING A LOT OF OIL. OIL WAS LEAKING OUT AND GOING THROUGH THE EXHAUST SYSTEM, PER SEVERAL MECHANICS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046238November 3, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE DOOR ON THE DRIVER'S SIDE WAS COMING OFF AT THE HINGES. OWNER TOOK VEHICLE TO THE DEALERSHIP, AND WAS RECOMMENDED TO RANCHO MOTOR COMPANY WHO DID THE REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041778October 14, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY 1994 JEEP CHEROKEE FRONT PASSENGER ROTOR BROKE INTO TWO PIECES BECAUSE OF EXCESS RUST. WHEN I BRAKED THE CAR PULLED VERY HARD TO THE LEFT. IT WAS VERY DIFFICULT AND DANGEROUS FOR ME TO BRAKE. WHEN I LOOKED UP RECALLS FOR 1994 JEEP CHEROKEE'S, CARS PURCHASED AND REGISTERED IN VIRGINIA ARE NOT PART OF THE NHTSA CAMPAIGN ID NUMBER 99V340000, BUT MARYLAND AND DC CARS WERE ON THE RECALL LIST. I LIVE 5 MILES FROM MARYLAND/DC. YOU SHOULD PUT ALL STATES ON THIS RECALL. I COULD HAVE KILLED SOMEONE OR DIED YESTERDAY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042842October 14, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER SIDE DOOR HINGE WELD DETACHED FROM THE FRAME. ALSO, FRONT PASSENGER SIDE DOOR HINGE WELD WAS STARTING TO SEPARATE FROM THE FRAME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042751October 10, 2003
AIR BAGS:FRONTAL
WHILE DRIVING VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED 4 BROKEN RIBS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10041558October 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SHUTS DOWN WHEN SLOWING TO A STOP OR DECCELERATING. REAR COLLISION AND SIDE IMPACT COLLISIONS HAVE BEEN NARROWLY AVOIDED. HAVE TRIED 4 TIMES TO HAVE IT REPAIRED BUT NO ONE HAS MADE A SOLUTION. CHRYSLER CUSTOMER SERVICE HAD NEITHER OFFERED ADVICE NOR INTEREST IN THIS MATTER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873120October 1, 2003
STRUCTURE:BODY:DOOR
THE WELD WHICH HELD THE DOOR TO THE FRAME CRACKED AND CAUSED THE DOOR TO SEPARATE FROM THE BODY OF THE VEHICLE. DEALER HAD BEEN CONTACTED.*AK CONSUMER FOUND NHTSA ACTION NUMBER PE95047 IN THE INVESTIGATIONS DATABASE, THE CONSUMER WAS TOLD BECAUSE THE MILEAGE WAS SO HIGH THAT THE FAILURE WAS A RESULT OF WEAR AND TEAR. *SLC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040033September 16, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
CATALYTIC CONVERTER MOTOR FAILED. PARTS HAD BEEN REPAIRED; HOWEVER PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033462August 25, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
VEHICLE UNEXPECTEDLY SHUTS DOWN, USUALLY WHILE SLOWING DOWN AT INTERSECTION. HAPPENS ABOUT ONCE WEEKLY. STARTS IMMEDIATLY AFTER COASTING TO STOP. RUNS FLAWLESSLY AT ALL OTHER TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030579August 1, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
1994 JEEP CHEROKEE SPORT 4WD. DRIVER'S DOOR TOP HINGE WELDED TO THIN METAL ON FENDER. WELD HAS BROKEN AND DOOR IS LOOSE. CALLED TWO JEEP DEALERS AND THEY KNOW ABOUT THIS PROBLEM AND SAY THAT A LOT OF JEEPS HAVE THIS CONDITION. QUOTED ALMOST THE SAME PRICE FROM BOTH OVER THE PHONE WITHOUT LOOKING AT THE CAR ($500.00). APPARENTLY THEY DO A LOT OF THESE REPAIRS AND THEY HAVE A FIX. THEY WELD A THICK PLATE BEHIND THE FENDER AND THEN WELD THE HINGE TO THAT PLATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030366July 29, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER SIDE DOOR FELL OFF ON 1994 JEEP CHEROKEE. TOP HINGE BROKE OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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