Jeep Cherokee Complaints (1998)

399 consumer complaints on file.

#707419June 10, 1999
STRUCTURE:BODY:DOOR, AIR BAGS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SINCE 1/99, WE HAVE ENCOUNTERED NUMEROUS TIMES...THE AIRBAG LIGHT COMES ON, THE SPEDOMETER/TACHOMETER READ "O"...SOMETIMES INCLUDES ALL GAUGES (GAS, OIL PRESSURE, ETC). ALSO, HAD WINDOW MOTOR AND RADIO FRONT REPLACED...RELATED????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706751May 22, 1999
FUEL SYSTEM, OTHER
CAR RAN OUT OF GAS WITH GAUGE READING JUST BELOW 1/4 TANK. WE CANNOT RELY ON GAUGE FOR INFORMATION. WHEN IT FIRST OCCURED, DEALER CLAIMED THERE WAS GOING TO BE A RECALL ON GAUGE. OVER A YEAR LATER WE STILL HAVE A MALFUNCTIONING GAUGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838169May 19, 1999
EXTERIOR LIGHTING:HEADLIGHTS
WHEN DRIVING THE VEHICLE IN THE RAIN HEADLIGHTS GET DIM. ALSO, WHEN CONSUMER PUTS THE HEAT ON AND WHEN VEHICLE GETS WARM, HEADLIGHTS GO DIM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837683May 10, 1999
SUSPENSION:FRONT:STABILIZER BAR
DUE TO INADEQUATE WELDS, STABLIZER BAR BROKE OFF AND SCARRED THE OIL PAN WHICH MAY HAVE RESULTED IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837220April 28, 1999
FUEL SYSTEM, OTHER
WHILE DRIVING AT ANY TIME VEHICLE WILL RUN OUT OF GAS. HOWEVER, GAS GAUGE WILL WILL INDICATE THAT THERE IS A FULL TANK OF GAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836277April 28, 1999
UNKNOWN OR OTHER
DUE TO CARBON BUILD UP IN THE INSTURMENT PANEL, THE INSTRUMENT PANEL MALFUNCTIONED, CAUSING LOSS OF GAS GAUGE/ODOMETER AND SPEEDOMETER. DEALER CANNOT DETERMINE ON HOW TO FIX THE VEHICLE. BEEN TO DEALER 4 TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837158April 27, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE FRONT RIGHT BRAKE LOCKS UP, CAUSING THE STEERING WHEEL TO SHAKE HARD.ALSO, SMOKING FROM THE RIGHT WHEEL, AND THE RIGHT WHEEL WON'T TURN, WHICH MAY RESULT IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545068April 19, 1999
UNKNOWN OR OTHER
CHECK ENGINE LIGHT CONTINUALLY ILLUMINATES, UNABLE TO DETERMINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705659April 15, 1999
STEERING: STEERING WHEEL/HANDLE BAR
WHILE TURNING LEFT THE STEERING WHEEL LOCKS PROHIBITING ME FROM TURNING. BROUGHT TO DEALER AND AFTER INVESTIGATING FOR LESS THAN 1/2 HOUR DETERMINED THERE WAS NO PROBLEM. THE PROBLEM HAS HAPPENED AGAIN SINCE SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705664April 15, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SUSPENSION:REAR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AT 11,029 FRONT PADS AND ROTORS WERE REPLACED, SWAY-BAR BUSHINGS WERE REPLACED, EXHAUST HANGER WAS REPLACED, DRIVERS SEAT SQUEEKED (FIXED UNDER RECALL), AND EXTERIOR DOOR BUTTON BROKE. NOW, AT 27,098 ROTORS AND PADS NEED REPLACED AGAIN, TRANSFER CASE AND FRONT DIFFERENTAL INPUT SHAFT LEAKED AND REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836753April 14, 1999
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING ON THE ROAD AT NIGHT HEADLIGHTS DIMMED, AND CONSUMER WAS AFFECTED BY THE LOW LIGHTING ON THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705596April 13, 1999
TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:DRIVELINE:DRIVESHAFT
VEHICLE HAS HAD AN ON GOING PROBLEM SINCE THE 4TH DAY AFTER I BOUGHT IT, IT HAS A VIBRATION AT 55-65 MPH. THE TIRES HAVE BEEN BALANCED COUNTLESS TIMES, THE DRIVE SHAFT HAS BEEN REPLACED THE TRANSFERCASE HAS BEEN LOWERED, THE WHEELS HAVE BEEN REPLACED, THE TIRES WERE REPLACED, THE TRANSFER CASE HAS BEEN OVERHAULED COUNTLESS TIMES IN AT DEALER TO REPAIR AND STILL HAS NOT BEEN CORRECTED. ADDITIONALLY BRAKES PADS AND ROTORS WERE REPLACED FOR A PULSATION, TRANSFER CASE OUTPUT SEAL WAS REPLACED FOR A LEAK, AND LITTLE ODDS AND ENDS. ( DOT NUMBER: TIRE SIZE: P225/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544528March 23, 1999
VEHICLE SPEED CONTROL
VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE STOPPED, RESULTING IN COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835994March 19, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES FRONT WHEELS LOCK UP, AND THE REAR WHEELS KEEP SPINNING AT THE SPEED THAT VEHICLE IS PROCEEDING. DEALER SAYS IT'S NORMAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704358March 12, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704114March 7, 1999
FUEL SYSTEM, GASOLINE
WHEN I CALLED A JEEP DEALER TO REPORT THAT MY 1998 JEEP CHEROKEE HAD JUST STOPPED RUNNING ON A VERY BUSY STREET, HE SAID RIGHT AWAY THAT MY FUEL SENDING UNIT MUST HAVE FAILED AND THAT, ALTHOUGH MY GAS GAUGE SHOWED 1/4 TANK OF GAS REMAINING, I WAS OUT OF GAS. HE WAS SO ADAMENT ABOUT THIS THAT HE MUST HAVE SEEN THE SAME PROBLEM IN OTHER 1998 CHEROKEES. I HAVE ALSO HEARD OF OTHER 1998 CHEROKEES WITH THE SAME PROBLEM. SINCE CROWN CHRYSLER (NOT THE SELLING DEALER) REPLACED THE FUEL SENDING UNIT, MY GAS GAUGE NOW DROPS FROM 1/2 TO EMPTY AND I'M WORRIED ENOUGH TO DRIVE RIGHT TO A SERVICE STATION. THE GAUGE IS APPARENTLY STILL DEFECTIVE, AS FILLING UP THE TANK AT THESE TIMES REQUIRES ONLY 8 GALLONS. I'M A SINGLE WOMAN WHO HAS TO DRIVE AT NIGHT AND I DON'T FEEL SAFE WITH A GAS GAUGE I CAN'T TRUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704022March 4, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, AIR BAGS
AIR BAG ILLUMINATES WHILE DRIVING FOR 15-25 SECONDS, VEHICLE IS GOING ON THE FOURTH TIME FOR SERVICE, DEFROSTER NOISE MADE WHEN CONTROL KNOW ADJUSTED, FOUND TO BE DEFINATELY NOT WORKING DURING A FREEZING RAIN STORM, HAVING TO STOP A FEW TIMES ON MY WAY TO WORK TO SCRAP THE WINDOWS. THIS HAS BEEN AN ONGOING DEFECT WITH THIS NEW VEHICLE SINCE FIRST HAPPENING IN NOV.1998, EACH TIME THE VEHICLE GOES IN FOR SERVICE AND GETTING IT BACK THE LIGHT WILL COME BACK ON FROM TWO WEEKS - ONE MONTH OF HAVING BACK. ABSOLUTELY GETTING NO HELP, CONCERNS, ANSWERS, RETURN PHONE CALLS, I COULD GO ON FOREVER, MOST IMPORTANTLY ABOUT THE AIR BAG SAFTEY CONCERN. NO ONE SEEMS REAL CONCERNED THAT DEATH COULD POSSIBLE OCCUR WHEN OPERATING THIS VEHICLE. I HAVE GOT THE RUN AROUND FROM THE BEGINNING CONCERNING THE AIR BAG AND MY PERSISTANCE IS MY ONLY HOPE. I HAVE MADE PHONE CALL AFTER PHONE CALL TO DEALERSHIPS, CHRYSLER CUSTOMER SERVICE CENTER, NHTSA, ATTORNEY GENERAL'S OFFICE, AND SAFETY DEPARTS. I AM CURRENTLY WAITING FOR THE VEHICLE TO GO BACK TO THE DEALER AT LEAST FIVE DAYS AFTER NOTIFICATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606909February 1, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION MALFUNCTION;OCCASSIONAL GEAR SLIPPAGE. MGM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606588February 1, 1999
ELECTRICAL SYSTEM:STARTER ASSEMBLY
STARTER FAILED FOUR TIMES. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607371February 1, 1999
FUEL SYSTEM, OTHER
FUEL WARNING GAUGE FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Cherokee