Jeep Cherokee Complaints (1998)

399 consumer complaints on file.

#719669March 4, 2000
SEAT BELTS:FRONT:ANCHORAGE
NO SPECIFIC PROBLEM.... JUST A GENERAL COMPLAINT THAT HAS BEEN ECHOED BY EVERY MOM I'VE TALKED TO. 1.IN MY JEEP, WE HAD TO GET A DIFFERENT SEAT BELT IN ORDER TO MAKE THE CAR SEAT WORK. 2.HERE'S A CRY FOR SIMPLER MORE UNIVERSAL DESIGNS. WE HAVE TWO DIFFERENT CARS AND IT TOOK US 6 HOURS TO REFIT BOTH CARS TO MAKE THE CAR SEAT WORK THE FIRST TIME. THEN, WHEN GRANDMA SHOWED UP IN HER CAR, WE HAD TO DO IT ALL OVER AGAIN. IT SHOULD NOT TAKE AN HOUR TO INSTALL A CAR SEAT FOR THE FIRST TIME AND THEN YOU ONLY HOPE YOU'VE GOT IT RIGHT. OF COURSE, YOU ARE DOING THIS WHILE HOLDING A CHILD AND A DIAPER BAG ETC. 3.NEED MORE PLACES THAT WE CAN TAKE OUR CARS TO SEE IF THE SEAT IS IN RIGHT. CAN WE JUST DRIVE OVER TO THE HIGHWAY PATROL OFFICE AT ANY TIME TO DO THIS? WHY NOT? 4. THESE THINGS SHOULDN'T BE THIS HARD!... P>S> BOTH MY HUSBAND AND I HAVE COLLEGE DEGREES AND HE'S IS IN ENGINEERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551041February 24, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION CLUNCKS SEVERELY WHILE SHIFTING GEAR. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718688February 13, 2000
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT, TIRES:SIDEWALL
BOTTOM PLATFORM TO SMALL ON JACK,FALLS OVER WHEN IN USE,TIRE BLOWOUT, SIDEWALL HAS MAJOR CUTS BACK SIDE OF TIRER CORDS SHOWING. *AK( DOT NUMBER: MKUUD6WR24 TIRE SIZE: P22570R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856633February 9, 2000
POWER TRAIN, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
ODOMETER/ SPEEDOMETER/ TECHOMETER AND SIGNAL LIGHT FOR THE AIR BAG STOPPED WORKING. ALL THE WIRNIG CONNECTIONS WERE CHECKED AND TIGHTENED BY THE DEALERSHIP, WHICH SOLVED THE PROBLEM FOR A WHILE. BECAUSE THIS HAPPENED INTERMITTENTLY, DEALER WAS NOT ABLE TO FIX PROBLEM. WHEN THE OWNER HITS THE DASH VERY HARD EVERYTHING RETURNS TO NORMAL. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000210January 27, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS GAUGE FAILED CAUSING VEHICLE TO RUN OUT OF GAS WHILE DRIVING WITHOUT ANY WARNING. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550620January 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKE PADS FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855260January 20, 2000
POWER TRAIN:AXLE ASSEMBLY:BANJO HOUSING
LEFT REAR AXLE SHAFT BROKE WHILE TRAVELING ON THE STREET 25-30 MPH. IT WAS CAUSE BY MANUFACTURER'S DEFECTIVE PART. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855104January 19, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
SPEEDOMETER/ODOMETER AND TACHOMETER WENT OUT, AND AIRBAG LIGHT CAME ON WHILE DRIVING. CONSUMER FEELS THIS IS BECAUSE OF A FAULTY SWITCH BEHIND THE DASHBOARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717123January 9, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I HAVE BEEN WITH A TERRIBLE NOISE FROM THE FRONT DRIVERS SIDE SECTION FROM SINCE A BRAKE JOB WAS DONE BY THE DEALER STARTIN AUGUST 19TH, 1999.FIRST THERE WAS A SQUEEKING SOUND RIGHT AFTER PADS WERE REPLACED. THE VEHICLE WAS RETURNED EARLY SEPTEMBER FOR CORRECTION AND AFTER SECOND BRAKE JOB DONE THERE WAS ANOTHER TERRIBLE NOISE (WORSE THAN THE FIRST NOISE) WHEN EVER THE BRAKE IS APPLIED. I WAS GIVEN ANOTHER APPIONTMENT TO CORRECT THE JOB FOR THE THIRD TIME, AND IT STILL WAS NOT CORRECTED. FOR 4 MONTHS I HAVE BEEN GOING TO THE DEALER 2 TIMES A MONTH FOR THE SAME PROBLEM.I HAVE PAID FOR THE JOB 3 TIMES FROM ALL THESE TIMES. THEY HAVE CHANGD THE WORLD OF PARTS AND THE NOISE IS STILL WORSE THAN BEFORE. I NORMALLY LEAVE THE VEHICLE FOR AS LONG AS IT TAKES, BUT THE JOB CANNOT BE CORRECTED YET. AT PRESENT THE VEHICLE IS AT THE DEALER FOR THE SAME BRAKE JOB, AND AFTER FIVE DAYS OF CHANGING PARTS AND THE PROBLEM STIIL PERSIST, THE DEALER IS CALLING ME TO SIGN AND PICK UP THE VEHICLE, AND THEY WILL CALL ME AT SOME PIONT TO RETURN IT WHEN THEY HAVE THE CORRECT TOOL TO DETECT WHERE THE NOISE IS COMING FROM. THIS TOOL I WAS TOLD BY A REP WAS ALREADY ODERED FROM CHRSLER 2 MONTHS AGO FOR AN INTREPID WITH SAME PROBLEM, BUT IS YET TO ARRIVE IN P.R. I AM RENTING CARS ALL THE TIMES AND MY VEHICLE WOULD BE RETURNED TO AFTER 5 DAYS SOME TIMES FROM THE DEALER WITH JOB INCOMPLETE AND A NEW APPIONTMENT TO CORRECT THE PROBLEM WHICH FOR 4 MONTHS CANNOT BE SOLVED. THE FINAL IDEA FROM THE DEALER IS THAT WE HAVE BEEN CHANGING ALL THESE PARTS, AND THE NOISE STILL PERSIST(GREATER). TAKE YOUR VEHICLE AND WHEN WE RECEIVE THE NECESSARY EQUIPMENT FROM CHRYSLER THEY WILL CALL ME TO TRY AGAIN. I HAVE RISK MY LIFE AND FAMILY LIFE TO MANY TIMES BY DRIVING AN UNSAFE VEHICLE, I REFUSE TO ACCEPT THE VEHICLE IN THAT CONDITION.SOMETIMES WHEN I CAN'T AFFORD ANYMORE RENTAL CAR BOTH MY WIFE AND I ASK FRIENDS TO TAKE US TO AND FROM WORK, BECUASE SO MANY TIMES WE BRING OUR VEHICLE TO THE DEALER FOR THE SAME MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558664January 3, 2000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AFTER RECALL REPAIR 00V-105 OF THE AIR BAG CONTROL MODULE THE AIR BAG INDICATOR ILLUMINATED, CONSUMER RETURNED THE VEHICLE TO DEALER FOR ADDITIONAL REPAIR BUT THEY REFUSED REPAIRS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854431December 27, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ONGOING PROBLEM WITH VEHICLE EXPERIENCING SHUTDOWN ON A HIGHWAY WITH SPEED OF 70MPH AND HEAVY TRAFFIC. VEHICLE HAS BEEN TO TWO DIFFERENT DEALES.; DEALER ONE INFORMD CONSUMER THAT ENGINE, PRIMARILY CONTROL MODULE WAS REPLACED. BUT PROBLEM REOCCURRED AND ALMOST COMMENCED IN A VEHICLE COLLISION WITH WHOLE FAMILY IN VEHICLE. DEALER TWO CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715262November 25, 1999
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WHEN TAKING A RIGHT TURN THE SEATBELT HOLDING OUR 6 MONTH OLD INFANT IN HIS REAR FACING CAR SEAT UNHOOKED AND THE ENTIRE CAR SEAT (INCLUDING BASE)TIPPED OVER. HE IS IN THE CENTER OF THE BACK SEAT. HE WAS NOT INJURED, ONLY STARTLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715026November 19, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE CAR WANDERS, AND LOSES THE ABILITY TO STEER. THE PROBLEM IS INTERMITTENT, AND HAS BEEN FOR 5000 MILES. THE VEHICLE HAS BEEN BACK TO THE DEALERSHIP 3 TIMES, AND REPAIRED TWICE. IT WAS IN AN ACCIDENT, DUE TO THE PROBLEM, AND WAS INSPECTED, BUT THEY FOUND NO PROBLEMS AT THE TIME. IT'S INTERMITTENT, THEY KNOW THAT BUT DON'T CARE. THE DEALERSHIP/MANUFACTURER REFUSED TO WORK ON THE CAR, AND THE PROBLEM STILL EXISTS TO THIS DAY. THERE IS AN INVESTIGATION OF THIS ISSUE IN SIMILAR MODEL CARS NOW FROM THE SAME TIME PERIOD, THOUGH IT WAS APPARENTLY NOT ON THE BOOKS WHEN THE ACCIDENT OCCURRED, AS MY INSURANCE COMPANY LOOKED FOR SIMILAR REPORTS BUT FOUND NONE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#852862November 15, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THERE IS A TAPPING NOSE NEAR THE REAR OF THE ENGINE. MAY POSSIBLY WEAR OUT THE CAMSHAFT. DEALER HAS SEEN VEHICLE, AND SAID IT WAS NORMAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852707November 9, 1999
AIR BAGS
WHILE TRAVELING AIR BAG INDICATOR LIGHT WOULD FLASH ON INTERMITTENTLY WITHOUT INDICATION. DEALER CAN'T DUPLICATE THE PROBLEM . PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549180October 26, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
BRAKES ROTORS AND DRUMS WORN OUT. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851008October 18, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN DRIVING AT ANY SPEED AND APPLYING THE BRAKES, THERE IS A SQUEAKING NOISE COMING FROM THE BRAKES. ALSO, BRAKE PADS KEEP WEARING OUT DUE TO BRAKES RUBBING AGAINST THE BRAKE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549061October 15, 1999
STEERING
STEERING DOES NOT RESPOND WELL, CONTINUED REPAIRS HOWEVER NOT ABLE TO RECTIFIED. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850361October 8, 1999
STRUCTURE:BODY:DOOR
WAS REPLACING SPEAKER WIRE HARNESS. HAD NOTICED DOOR WAS WARPED. TOOK TO DEALER & MECHANIC INDICATED DOOR PANEL HAD TO BE REPLACED DUE TO WARPING. DRILLED HOLE IN PANEL TO SECURE PANEL TO DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849733October 4, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION GRINDS EXCESSIVELY FROM NEUTRAL TO REVERSE. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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