Jeep Cherokee Complaints (1996)

447 consumer complaints on file.

#549802December 3, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C CONDENSOR FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715447November 30, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
THE TRANSFER CASE FAILED AND REMOVAL SHOWED CONSIDERABLE DAMAGE DUE TO LACK OF FLUID. THE COMPONENTS WERE DRY, AND THERE WAS NO SIGN OF LEAKAGE AT ANY TIME IN THE PAST. THE MECHANICS DOING THE REPAIRS BELIEVE THAT INSUFFICIENT FLUID WAS ADDED WHEN SOLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715280November 26, 1999
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I HAVE HAD MY VEHICLE FOR 3 YEARS. DURING THIS PERIOD, THE TRANSFER CASE HAS BEEN REPLACED 3 TIMES. THIS IS A MAJOR COMPONENT OF MY CAR AND IT SHOULD NOT HAVE HAD TO BE REPLACED THIS SOON AND THIS OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850728October 14, 1999
AIR BAGS:FRONTAL
CONSUMER REARENED ANOTHER VEHICLE AT A 35-45 MPH IMPACT WITHOUT APPLYING BRAKES , DUAL AIRBAGS DID NOT DEPLOY, CAUSING SAFETY A HAZARD. VEHICLE SUSTAINED $7,000 OF DAMAGE TO FRONT END ALONE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#712953October 7, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS AT START-UP & COLD WEATHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712213September 27, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THREE ENGINE MOUNT BOLTS SNAPPED AT ONCE WHILE DRIVING 55 MPH ON PALISADES PARKWAY IN NEW JERSEY. THERE WAS NO WARNING (VIBRATING ENGINE, NOISE, ETC) BEFORE BOLTS SNAPPED. ACCORDING TO MY MECHANIC, THIS IS THE SECOND JEEP CHEROKEE HE HAS SEEN WITH THIS PROBLEM. SINCE THERE IS RELATIVELY LOW MILEAGE ON THE JEEP, AND SINCE I DO NOT DRIVE IT OFF ROAD, THIS SHOULD NOT BE HAPPENING. THE ONLY REASON THE ENGINE REMAINED IN THE CAR WAS DUE TO THE DISTRIBUTAR CAP. IT TOOK 4 TITANIUM DRILL BITS TO REMOVE ALL THREE SNAPPED BOLTS. WERE IT NOT FOR MY DISTRIBUTOR CAP, THIS PROBLEM COULD HAVE CAUSE A MAJOR ACCIDENT ON A MAJOR NEW JERSEY HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712148September 26, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
AC FAILED FOUR TIMES WITHIN TWO WEEKS; VEHICLE IS UNDER WARRANTY, BUT DEALER WON'T REPLACE AND STILL HASN'T FIXED THE PROBLEM. CATALYTIC CONVERTER WAS REPLACED, BUT IMPROPERLY INSTALLED; HAD TO RETURN TO DEALER SECOND TIME TO GET IT FIXED, AS THEY HAD IT IMPROPERLY ATTACHED AND MOUNTED NEXT TO GAS TANK. VEHICLE ALSO DRIVES ROUGH, AND SOUNDS HORRIBLE, ALTHOUGH DEALER SAID NO OTHER PROBLEMS WERE FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848276September 21, 1999
ELECTRICAL SYSTEM:WIRING
HAD PARKED VEHICLE. WAS INFORMED BY ANOTHER INDIVIDUAL THAT VEHICLE WAS ON FIRE. THE FIRE DEPT CALLED & EXTINGUISHED FLAMES. HAD INDICATED IT WAS FAULTY ELECTRICAL WIRING. [XXX] *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#847873September 16, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
RANSFER CASE IS TOO NOISY DUE TO TRANSFER CASE BEING INOPERATIVE AND NOT BEING ABLE CHANGE GEARS WHILE DRIVING. THIS MAY CAUSE A CRASH. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711469September 16, 1999
POWER TRAIN:MANUAL TRANSMISSION
VEHICLE HAS MANUAL TRANSMISSION AND WITH VEHICLE PARKED IN REVERSE WITH EMERGENCY BRAKE ENGAGED THE PASSENGER REACHED OVER AND STARTED THE VEHICLE WITHOUT DRIVER IN THE CAR. THE VEHICLE STARTED UP AND TOOK OFF IN REVERSE. DRIVER WAS RETURNING TO THE VEHICLE AND WAS ALMOST HIT. THEIR SHOULD BE A SAFETY SWITCH ON THE CLUTCH TO PREVENT THE VEHICLE FROM STARTING WITHOUT THE CLUTCH FULLY DEPRESSED. UPON A INVESTEGATION BY CHRYSLER THEY STATED THAT THEIR WAS NO PROBLEM. THEY STATED THAT THIS VEHICLE DID NOT COME WITH A SAFETY SWITCH ON THE CLUTCH. I FIND THIS VERY DISTURBING AND ALSO VERY DANGEROUS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#847031September 7, 1999
STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING30 MPH OR ABOVE THE VEHICLE SEVERELY PULLS TO THE RIGHT, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846854September 3, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN CONSUMER HIT THE BRAKES ROTORS SNAPPED OFF OF THE HUB. THERE WERE NO INJURIES. CONSUMER SAID THAT THE SAME PART WAS RECALLED BEFORE. CONSUMER INDICATED DEALER WAS REPLACING THE ROTORS WITH THE SAME DEFECTIVE PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710888September 3, 1999
SEATS
I PURCHASED THIS USED VEHICLE IN MARCH 1999 . I HAVE BEEN BACK TO THE DEALER ABOUT THIS PROBLEM 3-5 TIMES . I'VE EVEN COME OUT OF MY POCKET FOR THE EXPENSIVE OF A NEW SEAT BECAUSE THE DEALER TOLD ME THE SEAT WAS CONSIDERED COSMETIC AND NOT WARRANTY COVERED. AS IT STANDS RIGHT NOW ,THE DEALERSHIP IS SUPPOSEDLY WAITING ON INSTRUCTIONS FROM CHRYSLER ABOUT THE SPECS FOR MY SEAT. THIS HAS BEEN GOING ON FOR OVER 5 MONTHS .THE SEAT IS LEANING DANGEROUSLY TO THE RIGHT AND IT FEELS AS IF IT IS CRACKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846144August 30, 1999
ENGINE AND ENGINE COOLING:ENGINE
THREE ENGINE BOLTS SHEARED OFF, LEAVING THE ENGINE HANGING LOW ON THE FRONT END. THIS HAPPENED WHILE TRAVELING AT 60 MPH. DEALER HAS REPLACED THE BOLTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547997August 18, 1999
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHT SHINES UNSTEADILY AND EXPERIENCING FLICKERING, AS STATED IN SERVICE BULLETIN (#08-26-96 REV.A). YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842820July 21, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIIONER EVAPORATOR IS LEAKING AND BLOWING HOT AIR. CONTACTED DEALER AND MANUFACTURER. AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708545July 12, 1999
ENGINE AND ENGINE COOLING:ENGINE
ON THE FIRST OCCASION THE MOTOR MOUNT BOLTS BROKE AND THE SIDE OF THE ENGINE COLLAPSED DOWNWARD. DUE TO THE COLLAPSE THE FAN MOVED DOWN AND IT HIT THE FAN COVER. WHEN THE MOTOR MOUNT COLLAPSED IT CHIPPED AWAY AT THE SURFACE OF THE ENGINE BLOCK. THE SECOND TIME THE MOTOR MOUNT BOLTS CAME OUT COMPLETELY AND THE ENGINE FELL TO THE SIDE AGAIN THIS TIME WEDGING FAN INTO THE RADIATOR. THE FIRST TIME THE DEALERSHIP REPAIRED THE MOTOR MOUNTS, BUT OBVIOUSLY DID NOT DO A GOOD ENOUGH JOB, IN ORDER THE KEEP THE MOTOR MOUNT SECURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708466July 10, 1999
FUEL SYSTEM, OTHER
FUEL GAUGE DROPS PAST EMPTY EVEN WITH GAS IN TANK, SITS FOR AWHILE THEN REGISTERS LEVEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707526June 13, 1999
ENGINE AND ENGINE COOLING:ENGINE
UPON HITTING A BUMP ON AN INTERSTATE HIGHWAY, I NOTED UNUSUAL SOUNDS COMING FROM THE UNDERCARRIAGE OF MY 4-WHEEL DRIVE VEHICLE. I IMMEDIATELY TOOK THIS VEHICLE TO A REPAIR FACILITY WHERE IT WAS DISCOVERED THAT THREE (3) OF THE SIX (6) BOLTS WHICH ATTACH THE ENGINE TO THE BODY OF THE VEHICLE HAD BROKEN OFF, CAUSING THE ENGINE TO SHIFT. THE ONLY REASON THAT THE ENGINE DID NOT FALL OFF ENTIRELY IS THAT A PART OF IT CAUGHT ON THE CHASSIS OF THE VEHICLE, PREVENTING THE ENGINE FROM FALLING OFF ENTIRELY. THE REPAIR FACILITY MANAGER INDICATED THAT THIS TYPE OF MISHAP OCCURS REGULARLY WITH JEEP VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707366June 9, 1999
ELECTRICAL SYSTEM:WIRING
BEEN HAVING INTERMITTENT ELECTRCAL PROBLEMS,THEN THE STEERING COLUMN STARTED SMOKING WITH A BURNING WIRES SMELLING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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