Jeep Cherokee Complaints (2000)

369 consumer complaints on file.

#8005590March 13, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
FRONT END WAS VIBRATING AND BRAKES WERE GRABBING. TOOK VEHICLE TO DEALER, AND DEALER CHANGED ROTORS AND PADS.*AK THE CONSUMER STATED THAT THE ROTORS WERE DEFECTIVE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005336March 11, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE ROLLED IN REVERSE WHILE IT WAS PUT IN PARK, AND IGNITION WAS TURNED ON. VEHICLE HIT ANOTHER VEHICLE BEFORE COMING TO A STOP. DEALER HAS NOT SEEN VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004487February 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES STEERING WHEEL WOULD SHAKE. TOOK VEHICLE TO DEALER, AND THEY STATED THAT ROTORS WERE WARPED. PLEASE PROVIDE FURTHER ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758554February 24, 2002
SUSPENSION:FRONT
VEHICLE HAS A "WOBBLE" IN THE FRONT END AT SPEEDS FROM 51MPH UP. THE FOLLOWING COMPONENTS HAVE BEEN REPLACED AND THE PROBLEM STILL EXISTS. FRONT STABILIZER SHOCK, ALL FOUR TIRES (TWICE) ALL FOUR RIMS-WHEELS, BOTH AXLES, AND NUMEROUS ATTEMPTS TO CORRECTLY ALIGN THE TIRES. THE PROBLEM DEVELOPED IMMEDIATELY UPON PURCHASE AND WAS SERVICED WITHIN ONE WEEK OF DELIVERY. I MOVED LAST YEAR AND THE JEEP DEALER IN STAUNTON, VA. STATED THAT THE JEEP ENGINEERS ARE AWARE OF THE PROBLEM AND ARE TRYING TO FIGURE IT OUT. THIS IS THE SAME THING I WAS TOLD ALMOST ONE YEAR AGO AND THEY STILL DON'T KNOW WHAT THE PROBLEM IS. I ATTEMPTED TO HANDLE THIS THROUGH ARBITRATION, HOWEVER, AS I TRAVEL A LOT, JEEP TOLD ME MY VEHICLE WAS OUT OF THE ORIGINAL FACTORY WARRENTY AND EVEN THOUGH I PURCHASED THE SIX-YEAR, 100,000 MILE EXTENDED WARRANTY, THEY DENIED ANY CLAIM I MAY HAVE AGAINST JEEP. I AM CONCERNED THAT THE CONTINUOUS WOBBLING WILL NOT ONLY SPEED UP TIRE WEAR, BUT OTHER COMPONENTS MAY VIBRATE LOOSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004396February 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING APPLIED BRAKES, AND BRAKES DIDNOT STOP VEHICLE. TOOK VEHICLE TO DEALER, AND HAD BRAKES REPAIRED. THIS WAS THE THIRD TIME BRAKES HAD BEEN REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005544February 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VIOLENT SHAKING AND VIBRATION OF STEERING CONTROL WHEN BRAKING. THIS CAN CAUSE DRIVER TO PANIC AND LOOSE CONTROL OF VEHICLE. DUE TO WARPED BRAKE ROTORS AND WORN BRAKE PADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757903February 7, 2002
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT 7200 MILES THE ENGINE CHECK LIGHT WENT ON FLASHING. THIS HAPPENED 2 MORE TIME OVER LAST WINTER. EACH TIME THE SPARK PLUGS ARE FOULED AND REPLACED, THE COMPUTER REPORTS MISFIRING IN THE ENGINE. THEN IN JULY MY CAR WENT ON FIRE AFTER DRIVING 6 MILES TO THE STORE. I PARKED MY CAR WENT INTO THE STORE ONLY TO BE CALLED OUT 5 MIN LATER THAT MY CAR WAS ON FIRE. THE FIRE DEPARTMENT HAD TO BREAK INTO THE CAR BECAUSE THE HOOD RELEASE WAS BURNT. CHRYSLER SAID IT WAS A RODENT THAT CHEWED THE FUEL INJECTOR HARNESS. NOW I'M OUT MY INSURANCE DEDUCTIBLE AND ADDITIONAL RENTAL CAR CHARGES. THEN 2/1/02 AFTER DRIVING TO WORK 7 MILE MY CAR AGAIN WENT ON FIRE AFTER PARKING. THIS TIME MY BOYFRIEND HEARD A CRACKLING SOUND AND SAW SMOKE WHEN HE STOPPED AND PULLED THE HOOD RELEASE, SAW FLAMES AND THROW SNOW ON IT TO PUT IT OUT. IT'S STILL IN THE DEALING WAITING TO SEE WHAT CHRYSLER HAS TO SAY NOW.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#757510January 29, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
JEEP CLAIMS THAT IT DOES NOT HAVE A PROBLEM WITH BRAKE ROTORS, AFTER RESEARCHING, THEY SEEM TO HAVE A BIG PROBLEM THEY WILL NOT FIX. IT IS TO LATE TO HELP MY SIX MONTH OLD BABY WHO ENDED UP IN THE HOSPITAL AFTER A FAILURE! *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8002734January 23, 2002
SUSPENSION:FRONT
WHENEVER VEHICLE GOES OVER A BUMP IT SHIMMIES AND IS VERY HARD TO STEER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900928January 17, 2002
ELECTRICAL SYSTEM:WIRING
INSURED SMELLED BURNING WIRES AS SHE GOT OUT OF VEHICLE. CLAIM NUMBER 48-5168-721. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900929January 17, 2002
STEERING:HYDRAULIC POWER ASSIST:PUMP
THE ENGINE CAUGHT FIRE DUE TO A POWER STEERING PUMP FAILURE. CLAIM NUMBER 20-5238-487. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900930January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INSURED SMELLED SOMETHING AND THEN SAW SMOKE COMING OUT OF THE VEHICLE WHICH THEN CAUGHT ON FIRE. CLAIM NUMBER 20-5242-834. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900927January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE
INSURED PARKED VEHICLE AND WENT INTO SCHOOL, ABOUT 15 MINUTES LATER HE WAS INFORMED HIS VEHICLE WAS ON FIRE, THE FIRE STARTED FROM A FUEL LEAK IN THE ENGINE COMPARTMENT. CLAIM NUMBER 52-2453-799. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900924January 17, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
INSURED STATED THAT THE FIRE STARTED BY SPARKS IN THE WIRING UNDER THE HOOD AND SPREAD TO PASSENGER COMPARTMENT. CLAIM NUMBER 38-J818-276. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900925January 17, 2002
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING, THE VEHICLE CAUGHT ON FIRE BECAUSE OF WIRES, INSURED STATED THAT THE DEALER HAD CHANGED THE WIRES BECAUSE THEY HAD BURNED PREVIOUSLY. CLAIM NUMBER 11-3602-682. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900926January 17, 2002
ELECTRICAL SYSTEM:WIRING
WIRES WERE MELTED, INSURED STATED THAT THIS WAS AN INTERNAL FIRE AND FEELS INCIDENT COULD BE A POSSIBLE DEFECT. CLAIM NUMBER 30-V293-535. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900923January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INSURED PULLED THE VEHICLE IN TO THE DRIVEWAY AND THE VEHICLE CAUGHT ON FIRE. CLAIM NUMBER 52-2544-011. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900921January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INSURED STATED THAT ENGINE CAUGHT ON FIRE. CLAIM NUMBER 05-4596-849. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900922January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING INSURED NOTICED VEHICLE WAS IDLING ROUGH, INSURED PARKED THE VEHICLE AND SAW STEAM WAS COMING OUT AND THEN VEHICLE CAUGHT ON FIRE. CLAIM NUMBER 52-2478-631. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#6900920January 17, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:WIRING
ENGINE COMPARTMENT CAUGHT FIRE DUE TO WIRING HARNESS FAILURE. CLAIM NUMBER 29-6065-511. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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