Jaguar XJ Service Bulletins (2016)

444 manufacturer communications on file.

• November 26, 2016•Document ID: 10095351

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  SSM73028

  Date Added:

  March 16, 2017

  Manufacturer:

  JAGUAR

  Summary

  ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WHICH IN SOME CASES CAN LEAD TO DAMAGE OF THE PRIMARY DRIVE BELT. THE PRIMARY BELT DRIVES THE COOLANT PUMP AND GENERATOR HENCE THE POTENTIAL FOR THE COOLANT GAUGE TO READ HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATING IF THE BELT IS DAMAGED AND NOT FUNCTIONING CORRECTLY. THIS CONCERNS AFFECTS LTIS (LOW TIME IN SERVICE) VEHICLES WITH THE 3.0 AJ126 AND 5.0 AJ133 GASOLINE ENGINES FITTED.

  Associated Products (16)

  2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ2010 Jaguar XJ
  Associated Documents

  • DownloadMC-10095351-0001.pdf↗
• November 17, 2016•Document ID: 10110975

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SSM72557

  Date Added:

  August 10, 2017

  Manufacturer:

  JAGUAR

  Summary

  When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with the RFA. This will be displayed as a red 'X' for the RFA in the SDD vehicle specification screen.

  Associated Products (9)

  2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar XJ
  Associated Documents

  • DownloadMC-10110975-0001.pdf↗
• November 3, 2016•Document ID: 10110969

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, AIR:ANTILOCK; SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

  Mfr Comm. #:

  SSM73035

  Date Added:

  August 10, 2017

  Manufacturer:

  JAGUAR

  Summary

  Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.

  Associated Products (7)

  2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ
  Associated Documents

  • DownloadMC-10110969-0001.pdf↗
• November 1, 2016•Document ID: 10110963

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  Mfr Comm. #:

  K410NAS1

  Date Added:

  August 10, 2017

  Manufacturer:

  JAGUAR

  Summary

  Situation: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the evaporative emission canister hose may show signs of ozone cracking.

  Associated Products (9)

  2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2014 Jaguar XF
  Associated Documents

  • DownloadMC-10110963-0001.pdf↗
• October 26, 2016•Document ID: 10095343

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  JTB00496NAS3

  Date Added:

  March 16, 2017

  Manufacturer:

  JAGUAR

  Summary

  SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO™ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS SOFTWARE UPGRADE IS DESIGNED TO ENHANCE THE ROBUSTNESS OF THE FOLLOWING FEATURES AND FUNCTIONS: • SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) LOCK UP, AUDIO LOSS; • INFOTAINMENT MASTER CONTROLLER (IMC) RESETS, BLANK SCREENS, AND POOR SYSTEM PERFORMANCE; • CD RIPPING/PLAYBACK ISSUES; • CAMERA: FROZEN CAMERA IMAGE ON SCREEN WHEN REVERSE SELECTED AND CAMERA STABILITY ISSUES; • MEDIA PLAYER CRASH, LIBRARY TRACK SELECT FAILS, USB SOURCE RELIABILITY; AND/OR • PHONE AND BLUETOOTH - CONNECTION AND CONTACTS DOWNLOAD ISSUES.

  Associated Products (2)

  2017 Jaguar XJ2016 Jaguar XJ
  Associated Documents

  • DownloadMC-10095343-0001.pdf↗
• October 24, 2016•Document ID: 10095301

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SSM73025

  Date Added:

  March 16, 2017

  Manufacturer:

  JAGUAR

  Summary

  ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID.

  Associated Products (6)

  2017 Jaguar F-PACE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar XF2016 Jaguar XJ
  Associated Documents

  • DownloadMC-10095301-0001.pdf↗
• October 11, 2016•Document ID: 10095402

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SSM72557

  Date Added:

  March 16, 2017

  Manufacturer:

  JAGUAR

  Summary

  "ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED 'X' FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN."

  Associated Products (9)

  2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar XJ
  Associated Documents

  • DownloadMC-10095402-0001.pdf↗
• September 26, 2016•Document ID: 10095103

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SSM72960

  Date Added:

  March 15, 2017

  Manufacturer:

  JAGUAR

  Summary

  ISSUE: TUNESCAN DOES NOT OPERATE, SCROLLING WINDOW ANIMATION IS CONSTANTLY RUNNING.

  Associated Products (6)

  2017 Jaguar F-PACE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar XF2016 Jaguar XJ
  Associated Documents

  • DownloadMC-10095103-0001.pdf↗
• September 9, 2016•Document ID: 10095061

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  JTB00343NAS4

  Date Added:

  March 15, 2017

  Manufacturer:

  JAGUAR

  Summary

  SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.

  Associated Products (14)

  2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2013 Jaguar F-TYPE2013 Jaguar XF2013 Jaguar XJ
  Associated Documents

  • DownloadMC-10095061-0001.pdf↗
• September 7, 2016•Document ID: 10095064

  Service Bulletin/Repair Instructions
  EQUIPMENT; STRUCTURE:BODY

  Mfr Comm. #:

  SSM72926

  Date Added:

  March 15, 2017

  Manufacturer:

  JAGUAR

  Summary

  ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40°) APPEARING.

  Associated Products (32)

  2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2015 Jaguar XK2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2014 Jaguar XK2013 Jaguar XF2013 Jaguar XJ2013 Jaguar XK2012 Jaguar XF2012 Jaguar XJ+ 12 more
  Associated Documents

  • DownloadMC-10095064-0001.pdf↗
• August 15, 2016•Document ID: 10094630

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:DOOR

  Mfr Comm. #:

  JTB00511NAS1

  Date Added:

  March 10, 2017

  Manufacturer:

  JAGUAR

  Summary

  SITUATION: THE DOOR POCKET LEATHER MAY BE LOOSE OR WRINKLED.

  Associated Products (8)

  2017 Jaguar XJ2016 Jaguar XJ2015 Jaguar XJ2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ2010 Jaguar XJ
  Associated Documents

  • DownloadMC-10094630-0001.pdf↗
• August 15, 2016•Document ID: 10094594

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:ELECTRICAL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  JTB00380NAS4

  Date Added:

  March 10, 2017

  Manufacturer:

  JAGUAR

  Summary

  SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

  Associated Products (29)

  2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2015 Jaguar XK2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2014 Jaguar XK2013 Jaguar F-TYPE2013 Jaguar XF2013 Jaguar XJ2013 Jaguar XK+ 9 more
  Associated Documents

  • DownloadMC-10094594-0001.pdf↗
• August 1, 2016•Document ID: 10094792

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; EQUIPMENT

  Mfr Comm. #:

  SSM72906

  Date Added:

  March 13, 2017

  Manufacturer:

  JAGUAR

  Summary

  ISSUE: WHEN RUNNING EITHER; •CONFIGURE NEW MODULE -‘INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER’ OR, •‘INCONTROL TOUCH PRO - VEHICLE SHARED SECRET’. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ‘AN ERROR OCCURRED WHILE ATTEMPTING TO SEND THE ACTIVATION DATA TO THE ONLINE SERVER. ACTIVATION COULD NOT BE COMPLETED’.

  Associated Products (6)

  2017 Jaguar F-PACE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar XF2016 Jaguar XJ
  Associated Documents

  • DownloadMC-10094792-0001.pdf↗
• August 1, 2016•Document ID: 10094790

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM72875

  Date Added:

  March 13, 2017

  Manufacturer:

  JAGUAR

  Summary

  ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING

  Associated Products (14)

  2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ2010 Jaguar XJ
  Associated Documents

  • DownloadMC-10094790-0001.pdf↗
• August 1, 2016•Document ID: 10094539

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM72906

  Date Added:

  March 10, 2017

  Manufacturer:

  JAGUAR

  Summary

  ISSUE: WHEN RUNNING EITHER; •CONFIGURE NEW MODULE -‘INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER’ OR, •‘INCONTROL TOUCH PRO - VEHICLE SHARED SECRET’. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ‘AN ERROR OCCURRED WHILE ATTEMPTING TO SEND THE ACTIVATION DATA TO THE ONLINE SERVER. ACTIVATION COULD NOT BE COMPLETED’.

  Associated Products (6)

  2017 Jaguar F-PACE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar XF2016 Jaguar XJ
  Associated Documents

  • DownloadMC-10094539-0001.pdf↗
• August 1, 2016•Document ID: 10094532

  Service Bulletin/Repair Instructions
  SEATS:FRONT ASSEMBLY:POWER ADJUST; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  JTB00500NAS2

  Date Added:

  March 10, 2017

  Manufacturer:

  JAGUAR

  Summary

  SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.

  Associated Products (1)

  2016 Jaguar XJ
  Associated Documents

  • DownloadMC-10094532-0001.pdf↗
• July 28, 2016•Document ID: 10094523

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SSM72902

  Date Added:

  March 9, 2017

  Manufacturer:

  JAGUAR

  Summary

  ISSUE: ELECTRIC WINDOW, SUN / MOON ROOF, REAR SIDE WINDOW BLINDS, INOPERATIVE OR NOT FUNCTIONING CORRECTLY AFTER PDI.

  Associated Products (2)

  2017 Jaguar XJ2016 Jaguar XJ
  Associated Documents

  • DownloadMC-10094523-0001.pdf↗
• July 15, 2016•Document ID: 10096648

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  6-307NAS

  Date Added:

  March 30, 2017

  Manufacturer:

  JAGUAR

  Summary

  ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. [DOCUMENT DATED JUNE 15, 2016 ACTUALLY PUBLISHED JULY 15, 2016].

  Associated Products (6)

  2017 Jaguar F-PACE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar XF2016 Jaguar XJ
  Associated Documents

  • DownloadMC-10096648-0001.pdf↗
• July 15, 2016•Document ID: 10094466

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  K414NAS1

  Date Added:

  March 9, 2017

  Manufacturer:

  JAGUAR

  Summary

  "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. AS A RESULT, THE CUSTOMER MAY EXPERIENCE CONCERNS WITH THE WI-FI NOT CONNECTING, REAL TIME TRAFFIC UPDATES WITH OTHER NAVIGATION FEATURES NOT WORKING, AND NO ACTIVATION E-MAIL FROM AT&T CONFIRMING THE FREE TRIAL PERIOD HAS STARTED."

  Associated Products (6)

  2017 Jaguar F-PACE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar XF2016 Jaguar XJ
  Associated Documents

  • DownloadMC-10094466-0001.pdf↗
• July 15, 2016•Document ID: 10093082

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  JTB00380NAS3

  Date Added:

  February 27, 2017

  Manufacturer:

  JAGUAR

  Summary

  SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

  Associated Products (28)

  2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2015 Jaguar XK2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2014 Jaguar XK2013 Jaguar XF2013 Jaguar XJ2013 Jaguar XK2012 Jaguar XF+ 8 more
  Associated Documents

  • DownloadMC-10093082-0001.pdf↗