Isuzu Ascender Complaints (2004)

64 consumer complaints on file.

#10254243January 8, 2009
FUEL SYSTEM, GASOLINE
MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT IN TO HAVE A DIAGNOSTIC CHECK AND I WAS INFORMED THAT MY 2004 ISUZU ASCENDER HAD A CRACK IN THE GAS TANK DUE TO FAULTY EQUIPMENT. THERE ARE GAS FUMES IN THE CAR AS WELL. I CONTACTED THE MANUFACTURER WHO STATES THAT THERE ARE BULLETINS FOR THIS PROBLEM FOR THE 2003 AND 2004 ASCENDERS HOWEVER MY VEHICLE WILL NOT BE COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253308December 30, 2008
ELECTRICAL SYSTEM
SERVICE ENGINE LIGHT REMAINS ON, SERVICE DEPARTMENT UNABLE TO FIX PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238021August 13, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 ISUZU ASCENDER. THE CONTACT STARTED THE IGNITION AND NOTICED THAT THE DIGITAL ODOMETER AND GEAR GAUGES WERE INOPERATIVE. ALSO, ALL OF THE WARNING LIGHT INDICATORS WERE NOT WORKING ON THE INSTRUMENT PANEL. THERE WERE NO WARNINGS PRIOR TO THE INTERMITTENT FAILURES. THE VEHICLE WAS BEING SCHEDULED FOR AN APPOINTMENT AT THE AUTHORIZED DEALER. THE FAILURE AND CURRENT MILEAGES WERE 80,000. UPDATED 8/25/10 *CN THE CONSUMER STATED THE VEHICLE HAS AN ELECTRICAL PROBLEM. UPDATED 08/27/10 UPDATED 08/30/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226027April 29, 2008
FUEL SYSTEM, OTHER, VISIBILITY:GLASS, SIDE/REAR, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
#1 BACK WINDOW POPS OPEN WHILE DRIVING #2 SPEED GAGE STOPS AT TIMES, FUEL GAGE STOPPED WORKING COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220480March 9, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I OWN A 2004 ISUZU ASCENDER AND SEVERAL MONTHS AGO THE INSTRUMENT PANEL BEGAN WORKING ERRATICALLY, AND NOW, NOT AT ALL. SPECIFICALLY THE TACHOMETER AND SPEEDOMETER ARE NON-FUNCTIONING, AND THE VOLTMETER AND OIL PRESSURE GAUGE GIVE FALSE READINGS. I HAVE CONTACTED THE DEALER AND AM TOLD THERE IS NO RECALL AND THE WARRANTY IS NOW UP. I HAVE CONTACTED ISUZU OF AMERICA AND TOLD THERE IS NO RECALL AND WILL HAVE TO TAKE THE VEHICLE TO THE DEALERSHIP. BECAUSE THIS INVOLVES THE SPEEDOMETER, I FEEL THIS IS A SAFETY ISSUE. ADDITIONALLY A CO-WORKER OWNS A 2004 GMC ENVOY WHICH IS A SISTER VEHICLE, AND SHE IS ALSO HAVING THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216360January 29, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TACHOMETER NEEDLE WENT STRAIGHT DOWN AND GAVE INCORRECT READINGS, THEN A FEW WEEKS LATER THE SPEEDOMETER DID THE SAME THING THEN A WEEK LATER THE OIL PRESSURE GAUGE BEGAN TO GIVE INCORRECT READINGS. MY MECHANIC SAYS HE HAS ALREADY HAD ONE 2004 GM VEHICLE IN FOR THE SAME THING. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214347January 9, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
JUST TO LET YOU KNOW. GMC ENVOY, CHEVROLET TRAILBLAZER, BUICK RAINIER, OLDSMOBILE BRAVADA, SAAB 9-7X, ISUZU ASCENDER THEY ARE ALL EXACTLY THE SAME VEHICLE THAT HAS JUST BEEN REBADGED. I PERSONALLY DRIVE A 2004 ISUZU ASCENDER, AND I CAN'T GET GM , CHEVY, OR ISUZU TO FIX IT WITHOUT CHARGING ME $475. MY TACHOMETER ALWAYS READS WRONG. MY SPEEDOMETER SOMETIMES READS WRONG AND MY GAS GAUGE DOES NOT GIVE ME THE CORRECT READING. THIS CAN BE REAL DANGEROUS. THE SPEEDOMETER ISSUE IS MORE WIDE SPREAD THAN YOU GUYS THINK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212477December 21, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER IN MY 2004 ISUZU ASCENDER WHICH IS A GM PRODUCT IS GIVING FALSE READINGS AND SHOWS HIGHER AND/OR SLOWER SPEEDS THAN THE CORRECT SPEED. I AM AWARE THAT THIS IS A NATIONWIDE COMPLAINT AMONG OTHER GM PRODUCT OWNERS. THE DEALERSHIPS ARE REFUSING TO FIX IT, CITING "OUT OF WARRANTY" EXCUSES AND SAYING THAT IT IS NOT A SAFETY ISSUE. IT IS IN FACT, A SAFETY ISSUE AND SHOULD BE FIXED AT NO COST TO THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198503August 4, 2007
TIRES:TREAD/BELT
THE TIRE FAILURE OCCURRED WHILE DRIVING EASTBOUND I-10 IN THE RIGHT LANE, APPROX. 40 MILES WEST OF PHOENIX AZ. THE LOCAL TIME WAS APPROX. 3:30 PM. OUTSIDE TEMP. WAS 102 F ACCORDING TO THE VEHICLE'S THERMOMETER. THE VEHICLE WAS NORMALLY LOADED, & WAS INSPECTED PRIOR TO DEPARTING ON THE TRIP - INCLUDING TIRE PRESSURE & TREAD WITHIN SPECIFICATIONS. MY WIFE WAS DRIVING AT 75 MILES PER HOUR WHEN WE BOTH SENSED AN ABNORMAL VIBRATION FROM THE REAR OF THE VEHICLE. THE SENSATION WAS SIMILAR TO DRIVING OVER HEAVILY GROOVED CONCRETE. MY WIFE ASKED WHAT I THOUGHT OF IT, & I ASKED HER TO CHANGE THE VEHICLE'S SPEED TO SEE IF THE SOUND CHANGED. SHE DECELERATED AROUND 5-10 MPH, THEN WAS ACCELERATING AGAIN WHEN WE HEARD A LOUD EXPLOSION FROM THE LEFT REAR OF THE VEHICLE. THE ENTIRE SUV WAS JOLTED AS IF WE HAD BEEN STRUCK FROM BEHIND, FOLLOWED BY A LOUD FLAPPING/THUMPING SOUND. I FELT THE VEHICLE YAW TO THE LEFT, THEN FISHTAIL RIGHT - LEFT - AND RIGHT AGAIN. THIS YAW OSCILLATION WAS ACCOMPANIED BY A COUPLED ROLLING MOTION. MY WIFE DID NOT APPLY STEERING WHEEL OR BRAKE INPUTS, & REMOVED HER FOOT FROM THE GAS. THE VEHICLE OSCILLATIONS DAMPED & THEN WE COASTED OFF ONTO THE RIGHT SHOULDER. UPON INSPECTION, THE AFT LEFT TIRES TREAD SEPARATED FROM THE TIRE BODY. THE SIDEWALL SPLIT IN MULTIPLE LOCATIONS. THE TIRE TREAD WAS BROKEN INTO TWO SECTIONS CIRCUMFERENTIALLY AND WRAPPED AROUND THE AXLE, BRAKE, & SUSPENSION ASSEMBLIES. THIS REQUIRED SUBSTANTIAL FORCE TO UNWRAP & REMOVE. ADDITIONALLY, THE LOWER AFT PORTION OF THE AFFECTED WHEEL WELL WAS BENT FORWARD TOWARD THE AXLE INTO THE SPACE NORMALLY OCCUPIED BY THE TIRE. FINALLY, THE VEHICLE'S REAR FENDER WAS CRACKED IN THE AREA BEHIND THE LEFT REAR TIRE. THE DAMAGED TIRE WAS REMOVED & THE WHEEL WELL METAL WAS BENT OUT OF THE WAY ON SITE SO THE SPARE COULD BE INSTALLED. THE APPRAISAL & REPAIR PROCESS IS ONGOING. THE TIRE WAS UNDER OEM WARRANTY, & THE MANUFACTURER HAS BEEN NOTIFIED TO EXPECT A CLAIM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195409July 5, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 ISUZU ASCENDER. THE CONTACT STATED THAT THE SPEEDOMETER AND RPM GAUGE OPERATE INTERMITTENTLY. HE STATED THAT ALL OF THE OTHER INSTRUMENT PANEL GAUGES OPERATE CORRECTLY. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER. THE CURRENT MILEAGE IS 59,064 AND FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193866June 20, 2007
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
ENGLISH: PLASTIC GAS TANK BROKE IN THE CONNECTION TO THE PIPE OR HOSE WHEN ENTERING THE GASOLINE TO THE GAS TANK. SPANISH : LA CONECCION DEL TANQUE CON EL TUBO O MANGA POR DONDE ENTRA LA GASOLINA AL TANQUE DE GASOLINA DE ISUZU ASCENDER SE ROMPE CREANDO PROBLEMA DE DERRAME DE GASOLINA SI SE LLENA EL TANQUE. EL TANQUE ES PLASTICO. EN EL DEALER EL TECNICO INDICA QUE ESTO SYA A SUCEDIDO VARIAS VECES CON OTRAS UNIDADES PERO QUE LA GARANTIA CUBRE SIEMPRE Y CUANDO TENGA MENOS DE 2 ANOS O 24,000MILLAS. ESTO ES UN RIEGO SEVERO A LA SEGURIDAD Y PUEDE CREAR SE INCENDIE EL VEHICULO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170352October 10, 2006
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
CHECK ENGINE LIGHT CAME ON WHILE VEHICLE WAS IDLING. TOOK TO DEALER AND HE HAD TO REPROGRAM OR REBOOT THE COMPUTER. (1 DAY AT DEALER) SUBSEQUENTLY (APPROX. 6 MONTHS) THE DASH LIGHTS FAILED (NO WARNING LIGHTS) DEALER REPROGRAMMED/REBOOTED COMPUTER. PROBLEM RECURRED ON TRIP HOME SO I RETURNED CAR TO DEALER. DIAGNOSED AS BAD INSTRUMENT PANEL - TOOK 6 DAYS TO GET REPLACEMENT PART. PARTS FOR ISUZU HAVE TO BE ORDERED FROM ISUZU. THE EXACT SAME PART IS AVAILABLE FROM CHEVROLET, GMC, BUICK AND WAS READILY AVAILABLE FROM ANY OF THESE BUT WE LOST USE OF OUR VEHICLE FOR 6 DAYS WAITING ON ISUZU TO DELIVER THE PART. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169239September 25, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH, THE DASHBOARD GAUGE LIGHTS BEGAN DIMMING. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THAT THERE WAS A SHORT IN THE BATTERY. A NEW BATTERY WAS INSTALLED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED AND COULD NOT DETERMINE THE PROBLEM OR OFFER A RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149089January 31, 2006
ELECTRICAL SYSTEM
INSTRUMENT PANEL BEGAN WORKING INTERMITTENTLY. TOOK IN FOR CHECK. DEALER REPAIRED. LEFT DEALER AND INSTRUMENT PANEL FAILED AGAIN WITHIN 15 MINUTES. RETURNED TO DEALER AND HAD TO WAIT FOR (8) DAYS FOR REPLACEMENT DASH MODULE. CAR WAS UNSAFE AND UNDRIVABLE AS NO INFORMATION (SPEED, GEAR LOCATION, ETC.) WAS AVAILABLE TO DRIVER. THIS VEHICLE IS A GM PRODUCT AND IS THE SAME AS TRAILBLAZER, ENVOY, ETC. I HAVE BEEN TOLD BY ENVOY OWNERS THAT THEY HAVE EXPERIENCED THE SAME PROBLEM,TRAILBLAZERS ALSO. DEALER SERVICE REP STATED TO ME THAT GM KNOWS THERE IS A PROBLEM WITH THE INSTRUMENT MODULES. THIS COMPLAINT FORM DOES NOT ALLOW FOR THE IDENTIFICATION OF THE MANUFACTURER OF THIS VEHICLE. IT IS MANUFACTURED BY GENERAL MOTORS. I HAD TO SELECT ISUZU MANUFACTURING DUE TO YOUR ERROR IN PROGRAMMING DROP DOWNS CORRECTLY. ISUZU HAS NO MANUFACTURING FACILITIES IN NORTH AMERICA. PLEASE UPDATE YOUR INFORMATION. IF THIS VEHICLE IS NOT CLASSIFIED AS A GM PRODUCT IT WILL REDUCE THE FAILURE INCIDENCE OF THE GM INSTRUMENT PANELS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149740January 23, 2006
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:TAIL LIGHTS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE RADIO, ANTI THEFT DEVICE, REMOTE DOOR LOCKS AND TAIL LIGHTS DID NOT FUNCTION PROPERLY IN THE CONSUMER'S 2004 ISUZU ASCENDER. *TS THE VEHICLE HAS BEEN AT THE SERVICE DEALER SINCE DEC 16, 2005 AND THE CONSUMER WAS NOT GIVEN A TIME FRAME FOR REPAIRS. THE TECHNICIAN INDICATED THAT THE PROBLEM SEEMED TO BE WITH THE MULTI-RELAY AND ELECTRICAL SYSTEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139420October 12, 2005
SEAT BELTS
THE SAFETY BELTS ON THE VEHICLE FOR THE DRIVER AND FRONT PASSENGER DO NOT WORK PROPERLY. WHEN YOU PUT THE SEAT BELTS ON THEY RIDE ON THE NEXT OF THE PERSON WEARING THEM. THEY ALSO DO NOT FIT PROPERLY ACROSS THE CHEST OF THE PERSON WEARING THEM. THEY CAN NOT BE ADJUSTED TO ACCOMMODATE PEOPLE WHO ARE TALLER OR SHORTER. WHEN I PUT THE SEAT BELT ON IT APPLIES PRESSURE TO MY NECK IT CAN NOT BE ADJUSTED TO RIDE OVER MY HIPS INSTEAD OF MY STOMACH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126560June 25, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I OWN A 2004 ISUZU ASCENDER. THERE HAS BEEN A HOST OF PROBLEMS THAT I HAVE HAD TO DEAL WITH IN THE MINIMAL 10 MONTHS THAT I HAVE OWNED THE VEHICLE. TWO OF THE PROBLEMS HAVE YET TO RECEIVE ANY TYPE OF FIX FROM THE LOCAL ISUZU SERVICE CENTER. THE FIRST PROBLEM WAS THE BELT SCREAMING EVERY DAY. I TOOK THE VEHICLE IN THREE TIMES FOR THE BELT AND THEY FINALLY FIXED IT. THE SECOND PROBLEM IS ALL FOUR DOOR WINDOWS. DEBRIS CONSISTENTLY MAKES ITS WAY INTO THE DOOR AND ANY TIME I ROLL DOWN OR ROLL UP MY WINDOWS MY WINDOWS GET SEVERLY SCRATCHED. I ADDRESSED THIS ISSUE WITH THE SERVICE CENTER AND THEY SAID THERE IS NOTHING THEY CAN DO ABOUT IT AND THAT IT IS NOT A PRODUCT MALFUNCTION. I HAVE NEVER HAD A VEHICLE DO THIS AND NOR DO I KNOW ANYONE THAT HAS HAD A SIMILAR ISSUE. LASTLY AND MOST IMPORTANTLY, MY FAMILY AND I WERE ON A ROUTINE DRIVE BACK FROM NEW HAMPSHIRE. THE CONDITIONS WERE CLEAR AND THE ROADS WERE OF TYPICAL NEW ENGLAND REPAIR. A VEHICLE PULLED OUT IN FRONT OF OURS AND IN REACTION I APPLIED HEAVY, NOT EXCESSIVE, PRESSURE TO THE BREAK PEDAL. THE PETAL STARTED TO CLICK, MOST LIKELY THE ABS, BUT NOTHING KICKED IN TO STOP MY VEHICLE. WHEN I SAY NOTHING, IT WAS LIKE I NEVER STEPPED ON THE BREAK AT ALL. I HAD TO SWERVE IN TO THE OTHER LANE OF TRAFFIC TO AVOID A COLLISION. THE NEXT DAY I TOOK THE VEHICLE IN TO BE LOOKED AT AND THE SERVICE DEPARTMENT SENT MYSELF AND A MECHANIC OUT ON A ROAD TEST IN HOPES TO DUPLICATE THE MALFUNCTION. I DID NOT HAVE ANY REAL LUCK WITH DUPLICATING THE MALFUNCTION BUT I KNOW IT EXISTS. IT HAS HAPPENED TO MY WIFE THREE TIMES AND MYSELF ONCE. THE SERVICE DEPARTMENT SAID THERE IS NOTHING THEY CAN DO RIGHT NOW AND TO WAIT FOR A GM CERTIFIED MECHANIC TO HAVE THE OPPORTUNITY TO LOOK AT MY VEHICLE. THE BREAKS HAVE GONE UNCHECKED SINCE THE LATEST INCIDENT AND MY CONFIDENCE IN THE SAFETY OF THE VEHICLE WAVERS MORE AND MORE EVERY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125759June 20, 2005
ELECTRICAL SYSTEM:IGNITION
DT: WENT TO START THE VEHICLE AND IT WOULDN'T START BECAUSE LIGHT IN DASHBOARD WOULD SAY UNKNOWN DRIVER,. ACCORDING TO THE DEALER THE FIRST TIME IT WAS THE WIRING. SECOND TIME SAID IT WAS THE IGNITION, AND PUT IN A NEW IGITION. FOR 3 NIGHTS AFTER GETTING IT BACK IT WOULDN'T START AT ALL. WAS TOWED TO THE DEALER AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125778June 20, 2005
TIRES:SIDEWALL, SUSPENSION:FRONT
DT: WAS DRIVING AT ABOUT MIDNIGHT WHEN SUDDENLY THE VEHICLE STARTED SHAKING. THERE WAS A LOUD THUMP. PULLED OVER ,AND TIRE HAD EXPLODED. HAD TOWED TO HOME. CALLED AAA TO COME OUT AND CHANGE TIRE AND PUT ON SPARE TIRE. THERE WAS NO EVIDENCE OF RUNNING OVER OR STRIKING AN OBJECT. WHEN WENT TO SERVICE DEALER FOR TIRES, DEALER SAID TIRE SHOULD NOT HAVE DETERIORATED. DEALER SUGGESTED CONSUMER TAKE PICTURE OF THIS UNIQUE DAMAGE TO THE TIRE. NO PROBLEMS SINCE THIS HAS BEEN REPLACED BUT THERE WAS CONCERNED BECAUSE THE REMAINING TIRES WERE CONTINENTIAL BRAND TIRES ,AND THE VEHICLE STILL SHOOK, EVEN AFTERALANCING TIRES AND ALIGNMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105557December 30, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
THE REAR WINDOW POPPED AND EXPLODE ON ITS OWN, POSSIBLY INJURING THE BACK PASSENGER. TOOK TO THE DEALER FOR REPAIRS TWICE, BUT THE CAUSE WAS UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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