Hyundai Veloster Complaints (2015)

137 consumer complaints on file.

#11436828October 14, 2021
ENGINE
The contact owns a 2015 Hyundai Veloster. The contact stated that while driving 50 MPH, the check engine light was illuminated, and the vehicle lost motive power. The interior cabin of the vehicle was vibrating when the contact pulled over. Knocking sounds were heard then the vehicle stalled. The contact was able to restart the vehicle however, the vehicle would not exceed 10 - 15 MPH. The vehicle was taken to the dealer and diagnosed that the connecting rod bearings inside the engine were worn prematurely, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and was taken to an independent mechanic where it remained. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to NHTSA Campaign Number: 20V746000 (Engine). The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433663September 20, 2021
ENGINE
The car began stalling while driving. Took to the Hyundai Dealer in Idaho Falls, ID and they changed spark plugs, did not repair the car, the coils, did not repair the car. Next, the car began vibrating and underpowered with the check engine light flashing. Made it to the dealership only to find out the motor suffered internal failure and is irreparable. This fits the exact description of the engine recalls that have impacted the other Veloster models. My car has been serviced regularly, with records of oil changes, tire rotations, and is currently in immaculate condition. The dealership has indicated that it will cost $8,000 to put in an engine from the salvage yard. I am certain that I am victim to the faulty engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432943September 14, 2021
ENGINE
I was driving on the highway and my car started stalling causing me to pull over and hasn't started since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429576August 18, 2021
ENGINE
Bearing broke which lead to engine failure. I will have to be buying a new engine and turbo. Car stalled in the middle of a busy road. There were no prior indicators of a problem. All maintenance was up to date as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425656July 20, 2021
STRUCTURE:BODY
While washing my 2015 Veloster, the shark fin anntena just broke off, I see this has happened with hundreds of Hyundai Vehicles yet they have not done anything about it. The Dealer wants an outrageous $500 to $600 , I got crazy glue and carefully glued it back on. its solid as a rock now and only cost me $6.99 for the glue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425327July 18, 2021
UNKNOWN OR OTHER
My car caught on fire and burn up I was almost killed
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11423568July 6, 2021
ELECTRICAL SYSTEM
The contact owns a 2015 Hyundai Veloster. The contact stated that sometimes the driver-side window would not engage when the button was depressed to roll the window up or down. The contact stated that she had to shake the window for the window to engage when the button was depressed. The contact also stated that due to the window ceasing, the contact was not allowed to open the driver-side door from the inside. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the interior trim, the window regulator, and the trunk latch needing to be replaced. The vehicle was repaired however, the failure occurred. The contact took the vehicle to another dealer where it was diagnosed with nothing needing to be replaced. The manufacturer was informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 57,244.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423060July 1, 2021
ENGINE
The contact owns a 2015 Hyundai Veloster. The contact stated that while driving at an undisclosed speed, the check engine warning light was flashing. Additionally, there was a knocking sound coming from the engine before the vehicle stalled. The vehicle was taken to the local dealer who diagnosed that the catalytic converter was faulty which was replaced and that there was insufficient oil in the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422797June 29, 2021
ENGINE
The contact owns a 2015 Hyundai Veloster. The contact stated that while her son was driving 10 mph, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed, diagnosed, and repaired but continued to experience a failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was informed of the failure. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420007June 7, 2021
UNKNOWN OR OTHER
So my Manual Heater knob randomly stopped working as I was driving on 6/4/21 around 11 am as I was about to do an errand run for my family. I was told from a friend that there was a TSB issued on it and looked it up. I went to my local dealership Island Hyundai Staten island explained what was going on and they told me because it is a TSB and not a recall you will be responsible for the cost of repair. I told them why should I when this is a defective situation out of my hands I shouldn't have too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416340May 12, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI VELOSTER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. ADDITIONALLY, THE VEHICLE WAS LEAKING ENGINE OIL REQUIRING A TOP OFF EVERY OTHER DAY. THE CONTACT STATED THAT THE CHECK ENGINE AND OIL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHN O'NEIL JOHNSON HYUNDAI (2001 HIGHWAY 39 NORTH, MERIDIAN, MS 39301) TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THERE WAS NOTHING THAT NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) AS A POSSIBLE SOLUTION TO THE FAILURE FOR WHICH THE VIN WAS INCLUDED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406047April 1, 2021
UNKNOWN OR OTHER
HERE A SLIGHT KNOCK IN ENGINE WHEN IDLEING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403015March 15, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI VELOSTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402757March 13, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE GENTLY WASHING THE CAR THE SHARK STYLE ANTENNA BREAKS OFF. THIS IS THE CASE FOR HUNDREDS OF OWNERS. THIS IS A DEFECTIVE PART. DEALER CHARGE FOR REPAIR IS $400.00 TO $500.00 DOLLARS. PARKED IN DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398726March 2, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE AND THE VEHICLE WOULD SOMETIMES STALL. IT WAS LATER DISCOVERED THAT OIL WAS LEAKING FROM THE ENGINE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER GENESIS OF FORT MYER LOCATED AT 2850 COLONIAL BLVD, FORT MYERS, FL 33966 WHO REPLACED THE CATALYTIC CONVERTER AND THE ENGINE GASKETS. THE VEHICLE WAS ALSO INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398509March 1, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
LOSING POWER IN ENGINE WHILE DRIVING AND OR IDLE AT STOP LIGHTS. DECREASE IN ACCELERATION. CAR NOT STARTING UP RIGHT AWAY.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398048February 26, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI VELOSTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT WHILE THE DRIVING APPROXIMATELY 65 TO 70 MPH, THE ENGINE ABRUPTLY FAILED TO OPERATE AS DESIGNED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE DRIVER MOVED THE VEHICLE ONTO THE SHOULDER OF THE ROADWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO AWAIT PARTS AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397483February 23, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I HAVE REPORTED AN ISSUE TO RONNIE FREEZE, SERVICE MANAGER AT O. B. , MS. HYUNDAI IN APRIL 2015. LESS THAN 3 MONTHS AFTER PURCHASE. I HAD ENGINE AND STARTING FAILURE FOR 15-25 MINUTES AFTER A CHECK SENSOR CODE POPPED UP. I GAVE THIS CODE TO SERVICE, AND ALL THEY COULD SAY WAS, 'WELL, I NEVER HEARD OF THAT'. LET ME KNOW IF IT HAPPENS AGAIN. AND IT DID, AND I REPORTED IT, AND... NOTHING. SAME OLD THING, DON'T KNOW WHAT THAT COULD BE. WELL AFTER THE THIRD TIME, I BEGAN TO FEEL THE CAR RUNNING STILL EVEN WHEN THE KEY WAS REMOVED. SOUNDS CRAZY BUT I HAD MULTIPLE FAMILY MEMBERS WHO WITNESSED THIS ISSUE. SCARY THAT I REPORTED THIS ALSO, BUT NOBODY KNEW ANYTHING TO DO. MR. FREEZE AT OLIVE BRANCH HYUNDAI ACTED LIKE I WAS CRAZY. I KNOW WHEN THERE IS AN ISSUE AND I SAY THAT I HAVE HAD ONE SINCE I SIGNED PAPERS ON 01/23/2015. I AM EXTREMELY LUCKY THAT A FIRE HASN'T STARTED WITH MY VEHICLE APPARENTLY NOT COMPLETELY SHUTTING DOWN. I FEEL THAT SOMEONE HAS KNOWN ABOUT THE CURRENT SITUATION WITH THE ENGINE AND I ALSO FEEL THAT I PURCHASED A LEMON THIS TIME WITH HYUNDAI. I LOVE MY CAR AND TRULY HATE THE FEELING OF NOT KNOWING IF I WILL BE SAFE THE NEXT TIME I GET IN MY VEHICLE TO DRIVE ANYWHERE. I FEEL THAT A SATISFACTORY RESPONSE IS NEEDED IMMEDIATELY FROM HYUNDAI AS TO WHAT I SHOULD EXPECT FROM THEM. I NEED ANSWERS RIGHT AWAY. IT HAS BEEN TOO LONG OR HYUNDAI TO DECIDE WHAT THE SOLUTION WILL BE. I NEED A RESPONSE FROM THE COMPANY NOW! I NO LONGER PUT 100% TRUST IN HYUNDAI. WHAT COULD THE RECALL COVER? A REPLACEMENT ENGINE, AND REPLACEMENT ROD BEARINGS, AND EVERYTHING ELSE THAT COULD BE DAMAGED? I FEEL LIKE HYUNDAI HAS FAILED MAJOR BY NOT DOING ANYTHING TO REMEDY THE DEFECT IN A REASONABLE AMOUNT OF TIME!! I DON'T HAVE A SAFE CAR TO DRIVE ANYWHERE NOW. I WANT ANSWERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397275February 22, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS AN ABNORMAL KNOCKING SOUND DETECTED. THE CHECK ENGINE WARNING LIGHT WAS FLASHING. THE VEHICLE WAS TAKEN TO BOB BELL HYUNDAI (7117 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 766-3600) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396575February 17, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
APPROXIMATELY 1 YEAR AFTER PURCHASING MY VEHICLE (ROUGHLY 2017) WHILE DRIVING ON THE HIGHWAY MY FAN CONTROL KNOB STARTED SPINNING FREELY, IT STILL WORKED BUT CONCERNED I CALLED MY DEALERSHIP WHO ALL BUT DISMISSED THE COMPLAINT. A FEW MONTHS LATER THE KNOB STARTED WORKING INTERMITTENTLY AND WOULD ON OCCASION CUT OFF THE FAN IF I WERE TO HIT A BUMP. BY THE END OF 2019 THE KNOB HAD COMPLETELY STOPPED WORKING. I HAD HELD OFF ON GETTING IT REPAIRED AS IT IS AN EXPENSIVE FIX AND AFTER DOING QUITE A LOT OF RESEARCH I DISCOVERED IT IS AN EXTREMELY COMMON ISSUE WITH MY MAKE AND MODEL CAR. IT POSES A SERIOUS HAZARD AS WHERE I LIVE IT IS EXTREMELY HUMID AND COLD DURING THE WINTER MONTHS AND NO AMOUNT OF WIPING AND CLEANING THE WINDSHIELD GETS RID OF ALL OF THE FOG MEANING IT POSES A REAL THREAT BY LIMITING VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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