Hyundai Veloster Complaints (2013)

427 consumer complaints on file.

#10883037July 6, 2016
FUEL/PROPULSION SYSTEM
CAR TRAVELING AT 25 MPH IN STRAIGHT LINE ON CITY STREET, LOUD BANG AND SHOWER OF SPARKS UNDER CAR. LOSS OF POWER BUT CAR STILL RUNNING. PULLED TO SIDE OF ROAD AND SAW SMOKE COMING OUT OF HOOD. OPENED HOOD AND ENGINE COMPARTMENT ENGULFED IN FLAMES, CLOSED HOOD AND GOT AWAY FROM CAR. WITHIN 40 SECONDS ENGINE COMPARTMENT AND CABIN TOTALLY ENGULFED IN FLAMES, CAR WAS A COMPLETE LOSS. 61,000 MILES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10882248July 2, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
WHILE PARKED IN A PARKING GARAGE MY SUNROOF EXPLODED. GLASS WAS EVERYWHERE. NOTHING WAS EVEN NEAR MY CAR WHEN IT HAPPENED (THANK GOODNESS) AFTER LOOKING AT SECURITY FOOTAGE. I HOPE A RECALL IS DONE SOON BECAUSE I COULD NOT IMAGINE IF I HAD BEEN IN THE VEHICLE WITH CHILDREN. HYUNDAI HAS BEEN SEMI-HELPFUL BUT SOMETHING NEEDS TO BE DONE BEFORE IT HAPPENS INSTEAD OF AFTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855437April 14, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
I WAS DRIVING DOWN THE INTERSTATE DOING 70 MPH WHEN SUDDENLY MY SUNROOF EXPLODED WHILE CLOSED. CONSIDERING THIS MODEL VEHICLE HAS AN ALL GLASS SUNROOF THIS IS VERY DANGEROUS. I CALLED HYUNDAI AND WAS TOLD THE 2012 MODELS HAVE A RECALL FOR EXPLODING SUNROOFS BUT NOT MINE IN PARTICULAR. THIS IS A SAFETY HAZARD AS PEOPLE WITH CHILDREN IN THE BACKSEAT CAN GET CUT BY FALLING GLASS IF THIS HAPPENS. THE SUNROOF EXPLODES WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10855276April 13, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING AT 15 MPH AND OPENING THE SUN ROOF, THE GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849653March 14, 2016
ELECTRICAL SYSTEM
OUR 2013 MODEL HYUNDAI VELOSTER CLOSED SUNROOF EXPLODED ON FEBRUARY 27, 2016 WHILE DRIVING DOWN FREEWAY AT 65MPH IN FAST LANE. IT SOUNDED LIKE A GUN GOING OFF WHEN THE ROOF EXPLODED INTO PIECES ON THE BACKS OF ME AND MY HUSBAND. WE WHERE IS UTTER SHOCK, TRYING TO GET OFF THE FREEWAY SAFELY WHILE GLASS FALLING ON US. WHEN LOOKING AT THE ROOF, IT WAS CLEAR THAT IT EXPLODED BURSTING FROM INSIDE OUT; LEAVING THE FRAME BENT LIKE IT WAS FORCED OPEN FROM INSIDE OUT. THIS WAS NOT A PRESSURE ISSUE (BEFORE GETTING ON FREEWAY, THE SUNROOF WAS OPEN). IT WAS NOT A HOT OR COLD ISSUES EITHER AS IT WAS A NICE 72 DEGREES. THOUGH THERE IS A RECALL FOR THE 2012 VELOSTER MODELS AND UNFORTUNATELY THERE HAS NOT BEEN ENOUGH PEOPLE TO REPORT ISSUES FOR 2013 MODELS AS OF YET. WHEN CONTACTING HYUNDAI DEALERSHIP, I WANTED TO FILE COMPLAINT (THEY GAVE ME AN 1800 NUMBER) THEN I ASKED IF THERE WERE ANY ISSUES, THEY DENIED EVER HEARING ABOUT SOMETHING LIKE THIS. AS MY HUSBAND AND I ARE COMMUTERS, WE HAVE ALREADY RUN OUT OF WARRANTY AND WOULD NEED TO PAY OUT OF POCKET. I WILL BE FIGHTING FOR REIMBURSEMENT OF THE $1,490.00 ($500 DEDUCTIBLE) THAT IT COST TO FIX THE SUNROOF AND FRAME THAT NEEDED REPLACED. MY ARGUMENT IS THAT I PURCHASED MY 2013 VEHICLE IN OCT. 2012, THEREFORE MY CAR WAS MANUFACTURED IN 2012 AND THEY WERE STILL USING THE 2012 DEFECTED ROOF FOR THE EARLY 2013 MODELS AND THAT SHOULD BE HONORED TO THE 2012 RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816804December 29, 2015
SERVICE BRAKES
BRAKE LIGHT WARNING INDICATOR FLASHING ON DASHBOARD WHEN PUT IN DRIVE. WARNING LIGHT EXTINGUISHES WHEN THE VEHICLE IS PLACED IN PARK OR REVERSING. THE EMERGENCY BRAKE OR PARKING BRAKE IS NOT ENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789185November 9, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
STEREO SPEAKER SYSTEM KEEPS COMING LOOSE FROM, HARNESS, REPAIRED, BROKEN AGAIN. WAS TOLD BY DEALER RECALL ISSUE. BOTH HEADLIGHTS AND FACTORY INSTALLED FOG LIGHTS HAVE REPEATEDLY GONE OUT, COSTING SEVERAL HUNDRED DOLLARS TO REPAIR. PAINT IS CHIPPING OFF VEHICLE IN SEVERAL PLACES, HAS BEEN SINCE APPROX 6 MONTHS AFTER BUYING CAR AND TOLD BY DEALER THERE IS NOTHING WRONG WITH PAINT, ALTHOUGH CHIPPING IN STRAIGHT LINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786846October 28, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
THE PROBLEM INITIALLY STARTED WITH AN ERRANT TIRE PRESSURE WARNING WHEN IN REALITY I HAD A FAULTY WHEEL SPEED SENSOR (RIGHT FRONT). THE TIRE WARNING LIGHT WOULD CLEAR WHEN THE IGNITION WAS TURNED OFF THEN BACK ON BUT THE PROBLEM WOULD PERSIST AND PROGRESSED TO THE ELECTRONIC STEERING DISABLING (NO STEERING), THE SPEED CONTROLS NOT FUNCTIONING (NO SPEEDOMETER OR CRUISE CONTROL), THE TRACTION CONTROL DISABLING (NO TRACTION CONTROL), AND MOST WORRISOME IS THAT THE BUILT IN KEYLESS IGNITION SAFETY SYSTEMS WERE DISABLED. THIS MEANT THAT THE KEYLESS IGNITION BUTTON (POSTIONED 2 INCHES FROM THE GEAR SHIFT LEVER!) WOULD AND DID TURN THE CAR OFF IF INADVERTATNLY BUMPED. I DOWN SHIFTED ON THE FREEWAY FROM 6TH TO 5TH AT APPROXIMATELY 65 MPH AND BUMPED THE BUTTON COMPLETELY SHUTTING OFF THE ENTIRE CAR. 65 MPH AND NO CONTROL IS HORRIBLY DANGEROUS. THE DESIGN IS INHERENTLY FLAWED IF A WHEEL SPEED SENSOR CAN DISABLE THE ENTIRE CAR AT FREEWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779080October 1, 2015
VISIBILITY/WIPER
SUNROOF SHATTERED WHILE DRIVING AND FELL INTO THE DRIVER COMPARTMENT. THE 2012 MODEL YEAR OF THIS VEHICLE HAD A RECALL ISSUED FOR THIS PROBLEM, BUT NOT THE 2013 MODEL YEAR. THE ISSUE SEEMS TO HAVE CROSSED THE MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743720July 27, 2015
STEERING
VEHICLE SLIPS OUT OF GEAR OFTEN. DEALERSHIP CANNOT DUPLICATE PROBLEM, AND ONE DEALER DISMISSED MY COMPLAINT. HAPPENS AFTER ACCELERATING FROM A STOP WHEN SHIFTING FROM 1-2 BUT HAS HAPPENED WHEN SHIFTING 2-3 AND IT SLIPS OUT AND ENGINE REVS, DISENGAGED FROM WHEELS (AS IF IN NEUTRAL). THIS IS WHEN USING IT IN NORMAL MODE, NOT SPORT OR MANUAL SHIFT. THERE ARE NUMEROUS OTHER COMPLAINTS ONLINE IN VARIOUS FORUMS (NOT YET ON NHSTA SITE IT SEEMS) THIS IS VERY UNSAFE IN TRAFFIC AS THE DRIVER MUST STOP ACCELERATING, SHIFT CAR INTO N AND THEN BACK TO DRIVE TO GET IT TO WORK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734531July 16, 2015
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
VEHICLE SLIPS OUT OF GEAR OFTEN. DEALERSHIP CANNOT DUPLICATE PROBLEM, AND ONE DEALER DISMISSED MY COMPLAINT. HAPPENS AFTER ACCELERATING FROM A STOP WHEN SHIFTING FROM 1-2 BUT HAS HAPPENED WHEN SHIFTING 2-3 AND IT SLIPS OUT AND ENGINE REVS, DISENGAGED FROM WHEELS (AS IF IN NEUTRAL). THIS IS WHEN USING IT IN NORMAL MODE, NOT SPORT OR MANUAL SHIFT. THERE ARE NUMEROUS OTHER COMPLAINTS ONLINE IN VARIOUS FORUMS (NOT YET ON NHSTA SITE IT SEEMS) THIS IS VERY UNSAFE IN TRAFFIC AS THE DRIVER MUST STOP ACCELERATING, SHIFT CAR INTO N AND THEN BACK TO DRIVE TO GET IT TO WORK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732662July 8, 2015
UNKNOWN OR OTHER
I WAS DRIVING 70MPH IN THE HIGH-SPEED LANE ON I-40 EASTBOUND ON 7/7/15 AT 7:10PM WHEN MY SUNROOF EXPLODED WITHOUT WARNING. THERE WERE NO CARS IN FRONT OF ME. MY SUNROOF WAS CLOSED, AND THE WINDOWS WERE CLOSED. THE WEATHER WAS SUNNY AND ~90 DEGREES. THE EXPLOSION CAME AS A SUDDEN THUNDEROUS BOOM CAUSING SHARDS OF GLASS TO FALL INTO MY VEHICLE ONTO MY HEAD AND DOWN MY BACK, CAUSING ONLY A FEW MINOR CUTS. I WAS SO ALARMED AS THE SUNROOF EXPLODED THAT I SWERVED ONTO THE BERM OF THE HIGHWAY. I NOTICED THAT THE VEHICLES BEHIND ME ALSO SWERVED CAUSING NEAR ACCIDENTS, AS I SUSPECT SHARDS OF GLASS ALSO FLEW BACKWARD AT THEIR VEHICLE AFTER THE EXPLOSION. I PUT ON MY FLASHERS AND PULLED MY VEHICLE TO THE RIGHT BERM OF THE HIGHWAY TO CALM MYSELF. THE OTHER CARS DID NOT STOP. SINCE THE VEHICLE WAS STILL IN DRIVING CONDITION, I DROVE THE VEHICLE HOME SLOWLY WITH MY EMERGENCY FLASHERS ON AND CALLED MY INSURANCE COMPANY. THERE ARE CURRENTLY NO RECALLS ON 2013 HYUNDAI VELOSTERS. HOWEVER THERE WAS A RECALL (#12V568000) FOR 2012 VELOSTERS FOR THE SAME ISSUE. THERE ARE ALSO BLOGS ON THE WEB THAT TALK ABOUT THIS ISSUE LINGERING WITH 2013 MODELS, HOWEVER, NO ACTION HAS BEEN TAKEN BY HYUNDAI TO PROACTIVELY ADDRESS THIS ENORMOUS SAFETY CONCERN. I HOPE THIS NOTIFICATION TO NHTSA HELPS DRIVE SOME ACTION AND FORCES HYUNDAI TO RECALL THESE SUNROOFS CONSIDERING HOW THIS COULD HAVE EASILY CAUSED SEVERE INJURY AND/OR DEATH AT SUCH HIGH SPEEDS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10726329June 20, 2015
UNKNOWN OR OTHER
JUNE 16/2015, AT 12:40 EST, THE TOP REAR WINDOW OF MY '13 VELOSTER SHATTERED WHEN I CLOSED THE DRIVER SIDE DOOR. THIS HAPPENED AFTER HAVING LUNCH IN THE CAR FOR 1/2 HOUR WITH THE WINDOWS OPEN. THE TEMPERATURE WAS IN THE MID 70S. IT HAPPENED WITH THE WINDOWS CLOSED WHEN THE DOOR WAS SHUT AS I EXITED THE VEHICLE. THE REAR HATCH AND BOTH FRONT PASSENGER DOORS WERE USED TWICE EARLIER IN THE MORNING WITH NO DAMAGE OBSERVED. THE VEHICLE SAT OUTSIDE IN THE SUN FOR 4 1/2 HOURS BEFORE LUNCH. RECENTLY, THERE HAD BEEN SOME SEVERE RAIN AND HIGH WIND, BUT NO HAIL. TEMPERATURES HAD GONE INTO THE UPPER 80S IN THE LAST WEEK. THE GLASS COMPLETELY SHATTERED INTO SMALL PIECES AND LEFT A LARGE HOLE IN THE CENTER. THE SHAPE OF THE GLASS WHERE THE HOLE WAS APPEARED TO BE PUSHED OUT. THAT SECTION AND MUCH MORE OF THE GLASS FELL INTO THE BACK OF THE VEHICLE WHILE DRIVING HOME. I WAS TOLD BY A SERVICE MANAGER AT THE HYUNDAI DEALERSHIP THAT IT WAS NOT COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725447June 16, 2015
POWER TRAIN
BOUGHT A USED 2013 HYUNDAI VELOSTER WITH ALMOST 15,000 MILES FOR OUR SON WHO HAS LESS THAN A YEAR OF DRIVING EXPERIENCE. CAR HESITATES/JERKS WHEN ACCELERATING FROM A COMPLETE STOP. TOOK TO THE LOCAL DEALER AND DID NOT FIND ANY ERROR CODES. THEY STATED THAT DUE TO THE TRANSMISSION ON THIS CAR WAS MANUAL AND WAS CONVERTED TO BE AUTOMATIC (I BELIEVE THEY CALL THIS DUAL CLUTCH SYSTEM), THIS IS A NORMAL ISSUE. JERKING/HESITATION FROM A STOP COULD BE DANGEROUS, THE CAR BEHIND US STARTED ACCELERATING AND HAD TO SWERVE TO AVOID HITTING US SINCE THE CAR WAS ABNORMALLY SLOW TO ACCELERATE AFTER JERKING. NOW I AM CONCERN SINCE MY SON IS A NEW DRIVER AND MAY NOT KNOW WHAT TO DO WHEN THIS OCCURS. HE COULD BE INVOLVED IN AN ACCIDENT. THIS NEEDS IMMEDIATE ACTION FROM THE SAFETY BOARD, OR I WILL FILE LAWSUIT AGAINST THE AGENCY FOR ITS INACTION. BASED ON COMPLAINTS READ ON THIS SITE, THERE HAVE BEEN SEVERAL COMPLAINTS ABOUT THIS DANGEROUS (OR COULD BE DEADLY) ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716772May 15, 2015
VISIBILITY/WIPER
WHILE TRAVELING ON A HIGHWAY AT 70 MPH THE SUNROOF VIOLENTLY EXPLODE AND THE COVER STARTED JUMPING UP AND DOWN DROPPING GLASS ALL OVER THE INTERIOR. IT SOUNDED LIKE A SHOTGUN GOING OFF INSIDE THE CAR. I REALLY STARTLED AND LUCKILY GOT THE CAR SLOWED DOWN AND OFF THE ROAD WITHOUT INCIDENT. GOT IT TO THE DEALERSHIP AND LIKE MOST I HAVE READ THEY SAID THEY HAVE NEVER HEARD OF THIS HAPPENING. WITH SUCH HIGH MILAGE OF COURSE THE WARRANTY IS OUT ON IT. SO I WILL BE STUCK OUT OF POCKET FOR FIXING IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715147May 7, 2015
POWER TRAIN, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), EQUIPMENT ADAPTIVE/MOBILITY
I HAVE A HYUNDAI VELOSTER 2013, I NOTICED MY BRAKE LIGHT CAME ON THE DASH ON MONDAY BUT WENT OFF. TUESDAY MORNING WHEN I WAS BACKING OUT THE DRIVE WAY MY CAR GOT STUCK IN REVERSE. THE CAR THAT WAS COMING ALMOST HIT ME HE HAD TO RUN OFF THE ROAD. HE THEN GOT OUT THE CAR AND HELPED ME GET IT BACK IN TO PARK. IT TOOK US ABOUT 15 MINS TO GET IT. I TOOK IT TO THE HYUNDAI DEALERSHIP THEY DIDN'T EVEN TRY TO FIX IT HE TOLD ME TO GO HOME AND THEY WILL GIVE ME A CALL IF THEY GET A APT OPEN. SO ON MY WAY HOME MY CAR WAS JERKING I PULLED OVER AT THE STORE AND GOT STUCK MY CAR WOULDN'T GOT INTO PARK, SO I WAS SITTING THERE WITH MY FOOT ON THE BREAK FOR ABOUT 30 MINS UNTIL I GOT IT TO PARK. I HAVE CALLED CORPORATE OFFICE AND NOTHING STILL HAS HAPPENED I AM ABOUT TO RETURN THIS DANG CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10706255April 17, 2015
VEHICLE SPEED CONTROL, ENGINE
DRIVER TURNED RIGHT FROM A STOP SIGN ONTO A HIGHWAY AND BEGAN ACCELERATING TO 55 M.P.H WHEN DRIVER REACHED APPROXIMATELY 35 M.P.H, HE HEARD A LOUD BANG IN THE ENGINE COMPARTMENT AT WHICH POINT THE VEHICLE LOST POWER. THE VEHICLE WAS STILL RUNNING BUT THE DRIVER COULD NOT ACCELERATE OR THROTTLE. THE DRIVER PULLED OFF TO THE SIDE OF THE ROAD WHEN THE DRIVER NOTICED WHITE SMOKE ACCUMULATING AND THE SMELL OF COOLANT OR ANTIFREEZE COMING INTO THE INTERIOR OF THE VEHICLE. THE SMOKE WAS COMING FROM THE ENGINE COMPARTMENT AND BECAME DARKER IN COLOR. THE ENGINE THEN WENT UP IN FLAMES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10704719April 9, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
I HAVE A 2013 VITAMIN C VELOSTER AND I RECENTLY LOOKED UNDER MY LICENSE PLATE IN THE REAR AND NOTICED A BIG HOLE IN MY BUMPER FROM MELTING, IT SEEMS TO KEEP GETTING WORSE SINCE LAST WEEK WHEN I NOTICED IT. I TOOK IT INTO THE DEALERSHIP YESTERDAY AND SHOWED THE SERVICE GUYS AND AT THAT POINT MY BUMPER AND PLATE MOUNT HAD FUSED TOGETHER FROM THE HEAT. I FEAR THE BUMPER STARTING ON FIRE RIGHT NEXT TO THE GAS TANK. THEY TOOK 3.5 HOURS TO LOOK AT IT AND FIGURE OUT WHAT WAS GOING ON. THEY CLAIMED THAT THEY HAVE NEVER HEARD OF OR SEEN THIS ISSUE AND WHEN THEY FINISHED, WOULDN'T TELL ME ANY INFO. THEY GAVE ME NO PAPERWORK, THEY JUST TOLD ME "TAKE THE CAR, WE HAD TO ORDER A LOT OF PARTS AND IT WILL BE A WHILE BEFORE WE GET THEM IN; WE WILL CALL YOU WHEN THE PARTS COME IN AND THEY CLOSED THE SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701172March 23, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 35 MPH, THE SUNROOF SHATTERED WITHOUT WARNING CAUSING GLASS TO FALL INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V568000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 35,000....UPDATED 05-26-15 *BF UPDATED 6/30/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694039March 13, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING 45 MPH, THE PANORAMIC SUN ROOF GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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