Hyundai Veloster Complaints (2016)

225 consumer complaints on file.

#11209629May 24, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2016 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING IN RAIN AT APPROXIMATELY 22 MPH, THE DRIVER HYDROPLANED AND CRASHED INTO A PARKED VEHICLE. DURING THE INCIDENT THE FRONT PASSENGER SIDE OF THE VEHICLE WAS SEVERELY DAMAGED BUT NO AIR BAGS DEPLOYED. THERE WERE NO WARNING LIGHT THAT ILLUMINATED. THE DRIVER SUSTAINED A FACE CONTUSION AND MEDICAL ATTENTION WAS SOUGHT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY AS IT WAS NOT DRIVABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER KEY HYUNDAI OF MILFORD (566 BRIDGEPORT AVE MILFORD CT.) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11195844April 12, 2019
UNKNOWN OR OTHER
THE INTERIOR COLOR COATING ON DASH STARTED PEELING ON DRIVERS SIDE (SMALL SPOT AREA) IN 2017. DRIVERS SIDE DOOR PANEL AND WINDOW BUTTON AREA IS NOW PEELING. CORNCERNED THIS WILL OCCUR THROUGHOUT VEHICLE AND STILL INVESTING IN THIS CAR. TAKE GOOD CARE OF IT, NO REASON FOR PEELING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194088April 5, 2019
UNKNOWN OR OTHER
TRUNK RELEASE KEEPS UNLOCKING AND MAKING SOUND WHEN I START CAR OR STOP CAR. SOMETIMES UNABLE TO OPEN TRUNK AS WELL. SAFETY ISSUE. APPEARS TO BE ISSUE MECHANICALLY AND HAPPENS INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191548March 26, 2019
STEERING
TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. WHILE DRIVING 45 MPH, THE VEHICLE BECAME UNCONTROLLABLE, CRASHED INTO THE MEDIAN, AND CROSSED THE HIGHWAY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD, NECK, AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE CONTACT CALLED MIKE MILLER HYUNDAI (2007 W PIONEER PKWY, PEORIA, IL 61615, (888) 372-7350) AND LEFT A VOICE MESSAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 29,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11189935March 19, 2019
ENGINE, POWER TRAIN
WHILE DRIVING HOME FROM WORK, CAR STALLED AND WOULD NOT GO OVER 5 MPH. HAD VEHICLE TOWED TO DEALERSHIP WHERE THEY DIAGNOSED A FAILED CATALYTIC CONVERTER (19,038 MILES). UNIT WAS REPLACED UNDER WARRANTY. RECENTLY, SAME EXACT PROBLEM HAPPENED AGAIN. DRIVING HOME FROM WORK, STALLED, HAD VEHICLE TOWED. DEALERSHIP SAYS FAILED CATALYTIC CONVERTER LED TO LOWER ENGINE FAILURE. REPORTED UNIT UNDER WARRANTY, BUT WOULD BE OVER A MONTH TO GET A SHORT BLOCK FOR REPLACEMENT. AFTER READING ABOUT OTHER MODELS WITH EXCESSIVE EXHAUST TEMPS CAUSING FAILURES, I AM CONCERNED THAT THIS PROBLEM IS GOING TO REOCCUR. I HAVE NEVER HEARD OF CATALYTIC CONVERTERS FAILING ON NEW CARS AND CERTAINLY NOT TWICE WITH UNDER 30,000 MILES ON THE VEHICLE. SECOND FAILURE HAPPENED SATURDAY FEB 16, 2019. CAR IS STILL AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181323February 20, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAR KEEPS DYING BECAUSE LATCH TO THE BACK TRUNK WOULD UNLOCK ITSELF CONTINUOUSLY AND EVEN MORE WHEN COLD .IT HAS BEEN TWO MONTHS OF TAKING MY CAR BACK AND STILL NO ANSWER UNTIL YESTERDAY 2/19/19 THE DEALER SHIP SAID ITS MY CAMERA NOW KILLING MY BATTERY.THROUGH IT ALL THE DEALER SHIP WOULD KEEP MY CAR AND I WAS LEFT WITHOUT A LOANER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172804January 29, 2019
ENGINE, SEAT BELTS
TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. WHILE REVERSING INTO THE DRIVEWAY, THE VEHICLE SHOOK AND THERE WAS AN UNKNOWN ABNORMAL NOISE UNDERNEATH THE VEHICLE. IN ADDITION, THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 23,784.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166541January 11, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 35 MPH, THE SUN ROOF SUDDENLY SHATTERED AND GLASS FELL INTO THE VEHICLE. THERE WERE NO INJURIES. PRIOR TO THE FAILURE, THE SUN ROOF WAS IN THE TILTED POSITION. THE VEHICLE WAS TAKEN TO CAMELBACK HYUNDAI (1500 EAST CAMEL BACK RD, PHOENIX, AZ) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166586January 11, 2019
POWER TRAIN
SOMETIMES THE TRANSMISSION WILL NOT GO INTO GEAR UPON STARTING THE VEHICLE. THIS PRIMARILY OCCURS WHEN FIRST STARTING THE CAR AND SHIFTING INTO REVERSE. THE SHIFTER WILL GO INTO PLACE BUT THE CAR DOES NOT MOVE WHEN PRESSING THE ACCELERATER. SO FAR THIS PROBLEM HAS BEEN ABLE TO BE RESOLVED BY PUTTING IT BACK IN PARK, TURNING OFF THE CAR, AND RESTARTING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142641October 25, 2018
POWER TRAIN
PROBLEMS BEGAN APRIL 2017 WHEN I PLACED MY CAR IN GEAR AND IT DIDN'T MOVE. I PUT IT IN PARK AND THEN BACK IN GEAR AND THE PROBLEM RESOLVED ITSELF. I DIDN'T THINK OF REPORTING IT AT THE TIME. OCT 2017, WHILE DECELERATING TO MAKE A RIGHT HAND TURN, THE RPMS SHOT UP TO 6500 AND THEN BACK DOWN. THEN BEGINNING ABOUT FEBRUARY I WOULD PLACE MY VEHICLE IN GEAR (BOTH REVERSE AND DRIVE) AND IT WOULDN'T ENGAGE. I RECORDED THESE, AND THE DEALERSHIP SAID THEY COULD NOT REPLICATE THE PROBLEM. IN MAY THEY REPLACED THE SHIFT ACTUATOR AND SAID THAT WOULD FIX IT. THEN THEY REPLACED THE TRANSMISSION IN JUNE SAYING THAT WOULD FIX IT. THEY REPLACED THE TCM AND TAC AND SAID THAT WOULD FIX IT JUST TWO WEEKS AGO, AND AGAIN I AM HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129868September 17, 2018
AIR BAGS
FYI ONLY (NOT A COMPLAINT). WHEN USING A DRIVERS AND/OR THE PASSENGER SIDE SEAT (SIMI-RIGID) FOAM MICTO-FIBER "CUSHION", THE AIRBAG SEAT SENSOR WILL NOT BECOME ENGAGED IIN A 2016 HYUNDAI 'VELOSTER', THUS, THE AIRBAG DEPLOYMENT SYSTEM WILL REMAIN DISENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121881August 23, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM
IN SEPTEMBER 2017 I WAS IN A CAR ACCIDENT IN WHERE MY 2016 HYUNDAI VELOSTER BASE WAS T-BONED ON THE RIGHT REAR SIDE BY AN INFINITI SUV. I HAD FILED A PREVIOUS COMPLAINT WITH THE CALIFORNIA ATTORNEY GENERAL AGAINST HYUNDAI MOTOR AMERICA AND ALSO A COMPLAINT AGAINST HYUNDAI MOTOR AMERICA THEMSELVES. MY COMPLAINT WAS BASED ON THE FACT THAT MY VEHICLE WAS STRUCK AT A SPEED OF GREATER THAN 30 MILES PER HOUR AND LESS THAN 60 MILES PER HOUR AND THAT THE DAMAGES DONE TO MY VEHICLE WERE RIGHT ON THE RIGHT REAR AIRBAG SENSOR BUT NONE OF MY AIRBAGS DEPLOYED. THERE HAS ALSO BEEN A LINGERING ODOR OF LEAKING GAS BUT HYUNDAI REFUSES TO DO ANYTHING ABOUT IT BECAUSE THEY DON'T WANT TO TAKE FAULT. SINCE THAT I HAVE HAD SEVERE MIGRAINES AND DEVELOPED REALLY BAD ARTHRITIS IN BOTH ARMS AND BOTH SHOULDERS. MY PREVIOUS INSURANCE COMPANY PAID OUT MORE MONEY TO THE PEOPLE THAT HIS ME AND DEEMED THE ACCIDENT A 50/50 FAULT ON BOTH PARTIES. EVEN THOUGH THE FAULT WAS ON BOTH PARTIES, THAT HAS NO BEARING ON A FAULTY AIRBAG SENSOR NOR DOES IT HAVE ANY BEARING ON HYUNDAI'S RIGHT TO NOT DO ANYTHING FOR ME. WHAT I HAD REQUESTED OF HYUNDAI MOTOR AMERICA PREVIOUSLY WAS PAYOFF OF MY CURRENT VEHICLE OR A NEW VEHICLE THAT DOESN'T HAVE FAULTY EQUIPMENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11118057August 6, 2018
VEHICLE SPEED CONTROL
CAR IS NOW HESITATING UPON ACCELERATION AND SOUNDING LOUDER THAN USUAL AS WELL. RPM IS NOT MOVING UP MUCH AND HARDER TO SPEED UP, EVEN IN SPORT MODE. DANGEROUS WHEN NEEDING TO GO AT RELATIVELY HIGH SPEEDS (ONTO HIGHWAY ONRAMPS ETC)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111112July 13, 2018
SERVICE BRAKES
AT APPROXIMATELY 37,000 MILES CURRENTLY AND PROPER DOCUMENTED MAINTENANCE AND CHECK REQUESTS ON VEHICLE, THIS CAR APPEARS TO NOT STOP AS IT SHOULD WHILE IN MOTION WHETHER AT HIGH SPEEDS OR LOW SPEEDS AND "SURGES" AND REQUIRES A LONGER STOPPING DISTANCE WHICH IS APPARENT IN ANY DRIVING WEATHER CONDITIONS. NO OBVIOUS SIGNS OF BRAKE WEAR OR REPLACEMENT NEEDS. NO INDICATOR SOUNDS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11104281June 27, 2018
POWER TRAIN
THE DUAL CLUTCH TRANSMISSION IS FAULTY. I TOOK OFF FROM A PARKING LOT INTENDING TO TUEN LEFT ON TO THE STREET. I WAS CUT OFF BY A TRUCK COMING INTO THE PARKING LOT AND HAD TO HIT THE BRAKES QUICKLY. ONCE THE TRUCK PASSED THE CAR WOULD NOT MOVE. IT JUST REVVED LIKE IT WAS IN NEUTRAL WITH THE SHIFT LEVER IN DRIVE.THERE WAS TRAFFIC COMING MY WAY AS I SAT IN THE STRRET BUT THE VEHICLE FINALLY GOT BACK IN GEAR. THE OTHER DAY I WAS ON THE FREEWAY AND THE CAR AHEAD STOPPED SUDDENLY AND I HAD TO BRAKE. WHEN I LOOKED THE CAR WAS IN 3RD GEAR ACCORDING TO THE DASH DISPLAY. THE TRANSMISSION LAGSAND SOMETIMES DOES NOT KNOW WHAT GEAR IT IS IN IF YOU CREEP AT A RED LIGHT. THE RECALL HAS MADE IT WORSE AND NOW THE DEALER REFUSES TO COMMUNICATE OR SET UP A SERVICE APPOINTMENT BECAUSE I AM IN A CLASS ACTION LAWSUIT AGAINST HYUNDAI. I WAS SENT A VIDEO BY HYUNDAI SHOWING HOW YOU HAVE TO MODIFY YOUR DRIVING HABITS OF 56 YEARS. I WAS NEVER INSTRUCTED OF THIS AT PURCHASE OR TOLD ABOUT IT. IT IS VERY SCARY DRIVING THIS VEHICLE AND I HAVE NO OTHER OPTION OTHER THAN VOLUNTARY REPOSESSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099908June 5, 2018
UNKNOWN OR OTHER
RECALL INFORMATION: FOR THE PAST 2 MONTHS, I HAVE SPOKEN TO MY HYUNDAI DEALERSHIP REGARDING MY AIR- CONDITIONING. I KNOW IT IS NOT AN AIR-CONDITIONING PROBLEM, BUT THAT OF A REGULATOR OR THERMISTER GOING BAD. WHILE DRIVING,THE AIR CONDITIONING WILL BE FUNCTIONING FINE WITH VERY COLD AIR. THEN AT A RANDOM OR AT INTERMITTENT TIMES WILL START TO BLOW EXTREMELY HOT "OVEN LIKE" AIR. I THEN TURN THE AIR-CONDITIONER OFF. IT WILL THEN AT A LATER TIME BLOW COLD AIR AGAIN. I AM SCARED THE CAR WILL SERIOUSLY OVERHEAT AS THE AIR IS SO INTENTLY HOT. I AM VERY GOOD FRIENDS WITH A MECHANIC THAT WITHIN THE PAST YEAR RETIRED FROM HYUNDAI FOR MOST OF HIS CAREER OF 30 YRS. AND THAT WHAT HE ADVISED ME TO INQUIRE ABOUT THESE PARTS. MY SISTER WITHIN THE PAST YEAR HAS BOUGHT A 2017 TUSCON/ SHE JUST HAD THE SAME EXACT SITUATION I DO WITH HER AIR-CONDITIONING AND THEY HAD A RECALL ON HER THERMISTER RECENTLY. THE THERNISTER WAS CHANGED AND PROBLEM SOLVED. I HAVE REPORTED THIS TO MY DEALERSHIP SEVERAL TIMES. THE RESPONSE WHEN I TAKE MY CAR IN IS THAT NO CODE COMES UP SO WE CAN'T FIX OR CHANGE ANYTHING. THEY STICK A THERMOMETER IN THE AIR VENTS AND SAY ALL IS BLOWING THE CORRECT TEMPERATURE. SO, NOW IT'S OVER 95 DEGREES WITH A HEAT INDEX OVER 100 DEGREES IN NEW ORLEANS AND MY AIR-CONDITIONING WILL BLOW INTERMITTENTLY OVEN HOT AIR. EVEN IF IT IS BLOWING THE HOT AIR, HOW CAN I POSSIBLY DRIVE TO THE DEALERSHIP EVERY TIME IT DOES THIS AND THEN CEASES. IT IS IMPOSSIBLE TO PREDICT. SO I NEED TO FIND OUT WHAT IS THE COURSE OF EVENTS TO GET THIS SITUATION SOLVED AS MY DEALERSHIP IS UNWILLINGLY TO PURSUE ANY TYPE OF RESOLUTION TO MY SITUATION. I CAN SAY, I WILL NEVER BE BUYING A HYUNDAI PRODUCT AGAIN...AS BELOW THE DATES HAPPEN RANDOMLY...NO SPECIFIC DATE...MILEAGE IS ROUNDED OF TO APPROXIMATE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097331May 22, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
VELOSTER TURBO DCT MODEL. WHEN THE CAR ISN'T FULLY WARMED UP, THE CAR SUDDENLY LOSES POWER UPON MEDIUM TO HARD ACCELERATION. PRESSING THE ACCELERATOR INCREASES ENGINE REVS AND TRANSMISSION ACTUALLY SHIFTS, BUT NO POWER IS BEING PUT TO THE WHEELS. YOU HAVE TO FULLY LIFT OFF THE ACCELERATOR AND THEN DEPRESS AGAIN TO GET POWER BACK. FOR EXAMPLE, ACCELERATING TO MERGE INTO FREEWAY TRAFFIC IS DANGEROUS AS IT LOSES POWER AS YOU ARE MERGING AND COULD EASILY BE REAR ENDED. OR TURNING LEFT ACROSS TRAFFIC, IF THE VEHICLE LOSES POWER MID TURN YOU COULD BE HIT BY ONCOMING TRAFFIC. HAPPENS EVERY TIME YOU HAVE MEDIUM TO HARD ACCELERATION WHEN THE VEHICLE ISN'T FULLY WARMED UP. HAS HAPPENED TOO MANY TIMES TO NUMBER. THERE IS VIDEO DOCUMENTATION ON THE INTERNET OF SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083531April 5, 2018
AIR BAGS
TAKATA AIRBAG IN STEERING WHEEL DIDN'T WORK. SUFFERED BRAIN INJURY. VEHICLE WAS IN MOTION GOING OVER 50 MPH ON JACKSONVILLE FLORIDA I95, HIT MEDIAN HEAD ON.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11082707April 3, 2018
FUEL SYSTEM, GASOLINE:STORAGE, POWER TRAIN, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. WHILE DRIVING 65 MPH, THE GEAR SHIFTER WAS UNABLE TO SHIFT FROM THE NEUTRAL POSITION. THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, TURNED THE ENGINE OFF, AND WAS ABLE TO RESTART THE VEHICLE AFTER NUMEROUS ATTEMPTS. IN ADDITION, THE CONTACT NOTICED A FUEL ODOR AND NOTICED FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TOWED TO RICK CASE HYUNDAI (3550 WESTON RD, DAVIE, FL, (954) 994-2397) WHERE IT WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081966March 29, 2018
AIR BAGS
[XXX] WAS IN A CAR CRASH AND HIS AIR BAGS DID NOT DEPLOY. THE CRASH REPORT NUMBER IS [XXX], COMPLETED BY THE FLORIDA HIGHWAY PATROL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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