Hyundai Santa Fe Sport Complaints (2017)

356 consumer complaints on file.

#11073792February 20, 2018
POWER TRAIN
SEVERE HESITATION OCCURS WHEN TRYING TO ACCELERATE FORM A STOP. HESITATION OCCURS INTERMITTENTLY AND HAPPENS WHEN TURNING RIGHT OR LEFT. MORE LIKELY TO HAPPEN IF THE ROAD SURFACE THAT THE VEHICLE IS TURNING ON TO IS ROUGH. THE VEHICLE WILL BEGIN TO ACCELERATE AND THEN LOSE ACCELERATION. ALTHOUGH PRESSING THE ACCELERATOR THE CAR DOES NOT SPEED UP EVEN THOUGH THE ENGINE REVS UP. AFTER ABOUT 3 SECONDS THE VEHICLE THEN RESPONDS AND BEGINS TO ACCELERATE. SITUATION MAY OCCUR 3 OR 4 TIMES A WEEK. THIS IS A SAFETY CONCERN BECAUSE I HAVE ALMOST BEEN HIT FROM BEHIND BECAUSE THE VEHICLE SLOWS DOWN WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064353January 23, 2018
ENGINE, FUEL/PROPULSION SYSTEM
INTERMITTENTLY THE VEHICLE WILL HESITATE DURING ACCELERATION FROM A STANDING START. IT APPEARS RELATED TO TURBO LAG, BUT TO THE EXTREME AND IS A DANGEROUS SAFETY ISSUE. MOST RECENTLY, AS I WENT TO TAKEOFF I WAS MOMENTARILY STALLED IN THE MIDDLE OF THE STREET AS I WAS PULLING INTO ON-COMING TRAFFIC. THIS IS JUST THE OPPOSITE OF WHAT A TURBO BOOST IS SUPPOSED TO PROVIDE. THIS ISSUE IS WELL-DOCUMENTED ON THE HYUNDAI AUTO FORUMS AND NEEDS TO BE ADDRESSED IMMEDIATELY. AGAIN, THIS NOT AN INCONVENIENCE. IT IS A SAFETY HAZARD AND HYUNDAI SEEMS UNCONCERNED ABOUT SOLVING THIS ISSUE. SOMEONE IS GOING TO DIE UNLESS YOU FORCE THEM TO FIX THIS ISSUE. AND IF YOU DON'T, THE BLOOD WILL BE ON THE NHTSA'S HANDS AS WELL. THIS IS ALSO NOT THE FIRST TIME THIS HAS OCCURED, BUT THE MOST RECENT AND SERIOUS EXAMPLE SINCE I HAVE OWNED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062223January 11, 2018
POWER TRAIN
YESTERDAY, WHILE DRIVING THE WARNING LIGHT SYMBOLS FOR THE ESC AND DBC CAME ON OUT OF THE BLUE. I WAS ON A LOCAL ROAD, NO INCLINE OR DECLINE, A STRAIGHT LEVEL ROAD WITH TRAFFIC MOVING AT ABOUT 30 MPH. IMMEDIATELY THE CAR SEEMED AS THOUGH IT DID NOT WANT TO GO FORWARD. I PULLED OVER AND TURNED THE CAR OFF AND ON AGAIN AND THE WARNING SYMBOLS DISAPPEARED. I CONTINUED HOME AND PARKED THE CAR. WHILE IN PARK, THE TWO WARNING SYMBOLS ILLUMINATED AGAIN WITH AN ADDITIONAL WARNING OF MIL. THE VEHICLE IS STILL IN PARK AND A MESSAGE COMES ACROSS THE CONSOLE THAT THERE IS SOMETHING POSSIBLY WRONG WITH THE TRANSMISSION AND THE VEHICLE COULD LOSE POWER. I TURNED IT OFF AND ON AGAIN AND ON THE 3RD TRY, THE WARNING SYMBOLS DISAPPEARED. I TOOK IT TO THE HYUNDAI DEALER THIS AFTERNOON FOR SERVICE AND ON THE INVOICE IT STATED THAT AN INHIBITOR SWITCH WAS INSTALLED / RECALL COMPLETED. NOW I NEVER RECEIVED NOTICE THAT THERE WAS A RECALL FOR MY VEHICLE NOR CAN I FIND ANYTHING ONLINE REGARDING PROBLEMS WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055193December 18, 2017
UNKNOWN OR OTHER
PANORAMIC SUNROOF SUDDENLY EXPLODED AT 75 MPH ON THE INTERSTATE, NO OTHER VEHICLES AROUND, NO OVERPASSES, NO EXISTING CRACKS. SOUNDED LIKE A SHOTGUN AND STARTLED ME SO EARLY IN THE MORNING, AND I ALMOST RAN OFF THE ROAD. HAD THERE BEEN VEHICLES OR TRUCKS IN THE OTHER LANE I WOULD HAVE SWERVED INTO THEM. TEMPERED GLASS AND TINY SHARDS OF GLASS RAINED DOWN ON ME AND WERE COVERING THE CAR, AS WELL AS MY SKIN. COVERED IN GLASS AND A LITTLE BLOOD AND STILL SHAKING, I HAD TO DRIVE 40 MINUTES TO THE DEALERSHIP WHERE THEY TOLD ME I HAD TO FILE AN INSURANCE CLAIM AND THEY WOULD NOT REPLACE IT OTHERWISE. THIS IS A DEFINITE PROBLEM AFTER RESEARCHING IT WITH HUNDREDS OF SIMILAR CASES. NICE WEATHER, NO CAUSE, OTHER THAN MANUFACTURER DEFECT. IF I HAD WRECKED OR MY CHILD HAD BEEN IN THE CAR, THIS COULD HAVE BEEN VERY BAD. STILL FINDING PIECES OF GLASS IN THE CONSOLE AND UNDER HEAD RESTS MONTHS AFTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054260December 12, 2017
UNKNOWN OR OTHER
VEHICLE HESITATES COMING OUT OF TURNS ESPECIALLY WHEN SURROUNDED BY OTHER CARS.(HEAVY TRAFFIC) THE VEHICLE DOES NOT ACCELERATE WHEN STEPPING ON GAS. THIS HAS HAPPENED IN ALL DRIVING MODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053401December 8, 2017
POWER TRAIN
TRANSMISSION SHIFTING IS ERRATIC. STUMBLES/SLAMS INTO GEAR 90% OF THE TIME. SHIFTING IS FELT THROUGHOUT ENTIRE CAR. TRANSMISSION UPSHIFTS WAY TO EARLY WHEN SLOWLY ACCELERATING OR DRIVING AT LOW SPEEDS. CAR COULD BE GOING 20 MPH AND HAS ALREADY PUT ITSELF IN 4TH OR 5TH GEAR. THEN WHEN YOU TRY TO ACCELERATE, THE CAR BUCKS AND WILL EVENTUALLY SLAM INTO THE LOWER GEAR THAT IT SHOULD HAVE BEEN IN. MAKES IT VERY DIFFICULT AND UNCOMFORTABLE TO DRIVE IN STOP AND GO TRAFFIC. TRANSMISSION DOESN'T DOWNSHIFT PROPERLY EITHER. YOU MUST COME TO A COMPLETE STOP BEFORE MAKING A TURN ONTO A STREET. IF NOT, THE CAR WILL NOT DOWNSHIFT TO THE CORRECT GEAR AND WHEN YOU TRY TO ACCELERATE, THE CAR WILL START BUCKING AND EVENTUALLY SLAMS INTO THE APPROPRIATE GEAR. I TOOK THE CAR TO SPRINGFIELD HYUNDAI IN SPRINGFIELD, PA TO HAVE IT LOOKED AT. AFTER WAITING THERE FOR 3 HOURS, THEY TOLD ME THAT THEY COULDN'T REPLICATE THE ISSUE I WAS COMPLAINING ABOUT, BUT PERFORMED A "SOFTWARE UPDATE" THAT MAY HELP. I'M STILL NOT SURE HOW A CAR THAT WAS PURCHASED ONLY A MONTH PRIOR, FROM A HYUNDAI DEALER, HAD A "SOFTWARE UPDATE" THAT WASN'T PERFORMED BEFORE I PURCHASED IT. THE 14 YEAR OLD HONDA ELEMENT THAT I TRADED IN ON THIS CAR SHIFTED AND DROVE SMOOTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052209December 4, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
STARTING FROM A DEAD STOP OR AT LOW SPEEDS THIS VEHICLE HESITATES TO GO FOR AT LEAST 3-4 SECONDS MAKING IT UNSAFE IF ANOTHER VEHICLE IS COMING AT YOU. WHEN TURNING FROM A DEAD STOP THE ANTI SLIP LIGHT COMES ON WHEN THIS OCCURS, THIS HAS HAPPENED DURING DRY WEATHER. THIS OCCURS MOST FREQUENTLY IN EITHER ECO OR REGULAR DRIVING MODE, NOT SO MUCH WITH SPORT MODE. I DON'T LIKE DRIVING IN SPORT MODE TOO MUCH AS IT WASTES FUEL. I'VE NOTED A WHOLE LOT OF COMPLAINTS OF THIS ISSUE AND FEEL THAT HYUNDAI NEEDS TO DO SOMETHING ABOUT THIS, BEFORE AN ACCIDENT OCCURS! WE LEASED THIS VEHICLE IN DEC 2016 AND IT HAS LESS THAN 9000 MILES ON IT AS OF THIS DEC 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047531November 20, 2017
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I'M STOPPED AT A STREET, WAITING TO TURN ON A MAIN ROAD. I JUST HAVE A STOP SIGN, BUT THE CROSS TRAFFIC DOESN'T HAVE TO STOP. I START TO TURN OUT WHEN THERE'S AN OPENING, AND MY CAR STALLS FOR A FEW SECONDS. SOMETIMES IT'S LONGER, SOMETIMES IT'S SHORTER. THIS HAS HAPPENED MULTIPLE TIMES. IT MY CAR DOESN'T GO QUICK ENOUGH, I COULD GET HIT. I'VE NOTICED THIS IS THE WORST WHEN I HAVE IT IN ECO MODE. THIS EXACT THING HAPPENS WHEN I'M ALSO TRYING TO ACCELERATE ONCE I'VE MERGED ONTO A HIGHWAY. IT'S LIKE MY CAR IS STOPPING WHEN I'M TRYING TO ACCELERATE TO GET TO THE PACE OF THE TRAFFIC ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047184November 18, 2017
FUEL/PROPULSION SYSTEM
THIS VEHICLE HAS DANGEROUS HESITATION ISSUES AT LOWER SPEEDS. I DRIVE IN HEAVY SLOW TRAFFIC FREQUENTLY AND CHANGING LANES OR ACCELERATING AT LOWER SPEEDS IS DANGEROUS AND I FEAR AN ACCIDENT COULD EASILY HAPPEN. WHEN TRAVELLING AT SPEEDS BELOW 20MPH AND THERE IS NEED TO ACCELERATE TO CHANGE LANES, THE VEHICLE HESITATES WHEN THE GAS IS APPLIED. IT CAN BE FOR 3 OR 4 SECONDS BEFORE THE VEHICLE ACTUALLY ACCELERATES, BY THIS TIME, THE CARS COMING UP IN THE LANE I'M MOVING INTO, HAVE TO SLOW DOWN TO AVOID HITTING ME. I'VE HAD IT TO THE DEALER AND THEY SAY NOTHING IS WRONG AND SUGGESTED THAT I TRY USING A DIFFERENT DRIVING MODE, WHICH I DID WITH THE SAME RESULT. THIS HAPPENS EVERYDAY UNDER THE SAME CIRCUMSTANCES AND HAS SINCE I BOUGHT THE CAR. IT'S AN ON-GOING PROBLEM. THE DEALER IS OBVIOUSLY PLAYING DUMB WITH REGARDS TO THE ISSUE, BECAUSE THERE IS NO SHORTAGE OF COMMENTS ON THE INTERNET, ALL STATING THE SAME ISSUE. I SERIOUSY AM CONSIDERING SELLING THE CAR BECAUSE OF HOW DANGEROUS IT IS. SAD THAT HYUNDAI CAN'T ADMIT THE PROBLEM. NHTSA, PLEASE STEP IN AND MAKE THEM ACCOUNTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046358November 15, 2017
POWER TRAIN
I PURCHASED VEHICLE 5/25/17. NOTICED THAT SOMETIMES A DELAYED ACCELERATION FROM A STOP. IT HAS GOTTEN MUCH MORE FREQUENT AND IS A PROBLEM IN TRAFFIC OR MAKING A TURN. HAD COUPLE OF SCARY MOMENTS. I HAVE CONTACTED THE DEALER SEVERAL TIMES TO SCHEDULE AN APPOINTMENT, BUT NO ONE CALLS ME BACK AND GETTING VERY FRUSTRATED AS THIS IS A SAFETY ISSUE. I LIVE 30 MILES FROM THE DEALER SO AM GOING TO HAVE TO MAKE A SPECIAL TRIP THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045909November 14, 2017
UNKNOWN OR OTHER
THE VEHICLE HESITATES WHEN COMING OUT OF TURNS AND ROLLING STOPS WHEN ATTEMPTING TO ACCELERATE. MORE FREQUENT WHEN IN ECO MODE, IS AN ISSUE TO A LESSER DEGREE IN OTHER DRIVING MODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045155November 10, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I BOUGHT MY CAR IN JULY OF 2016. SINCE THEN I HAD ISSUE WITH THE ACCELERATION. SOMETIMES CAR TAKES LONGER TO START FROM THE STOP POSITION AND WHEN IT STARTS, IT JUST ACCELERATES. ON OTHER OCCASIONS, THE CAR FEELS LIKE STALLING WHILE DRIVING AND THEN PICK UP THE SPEED AGAIN. THIS IS AN ONGOING ISSUE AND I HAD BOUGHT TO THE SALES PERSON'S KNOWLEDGE AT THE BEGINNING, WHEN HE DROVE AROUND TO FEEL ABOUT THE SAME, IT DIDN'T OCCUR AT THAT TIME. BUT, EVERY NOW AND THEN THIS SEEMS TO BE THE ISSUE WITH ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034376October 18, 2017
UNKNOWN OR OTHER
I WAS DRIVING DOWN THE HIGHWAY ABOUT 70 MPH APPROXIMATELY 4:45 AM WHEN I HEARD A LOUD EXPLOSION. MY MIDDLE PANEL OF MY PANORAMIC SUNROOF EXPLODED CAUSING A CIRCULAR HOLE IN THE SUNROOF INITIALLY WHICH EVENTUALLY CAUSED THE ENTIRE MIDDLE PANEL TO BREAK A PART. THERE WERE NO MOTOR VEHICLES AROUND ME AT THE TIME. I HAVE ATTACHED THE REPAIRS FOR MY AUTOMOBILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034437October 18, 2017
VEHICLE SPEED CONTROL
I'M HAVING A RANDOM PROBLEM WITH MY VEHICLE WHICH RELATES TO THE ACCELERATION. THE CAR SOMETIMES FAILS TO RESPONDS TO THE ACCELERATOR WHEN PRESSED. I HAVE NOTICED THIS WHEN THE CAR IS IN ECO DRIVE MODE AND THE REVS SEEM OK AND THE ENGINE FAILS TO RESPOND TO THE ACCELERATOR BUT ALL OF SUDDEN THE CAR JERKS FORWARD WITH DRIVER HAVING LITTLE CONTROL UNTIL IT EVENS OUT AGAIN. THERE DOES NOT SEEM TO BE ANY PATTERN TO IT AND AS A RESULT IT NEAR IMPOSSIBLE TO DUPLICATE. I HAVE TALKED TO HYUNDAI USA AND ALSO WITH MY LOCAL DEALER AS OF YET I HAVE NO FIX. WILL BRING IT INTO DEALER ONCE MORE AND TAKE IT FROM THERE. I FIRMLY BELIEVE THIS A SAFETY ISSUE AND AS A FATHER OF TWO YOUNG CHILDREN THIS IS OF GREAT CONCERN AND WORRY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034102October 17, 2017
ENGINE, FUEL/PROPULSION SYSTEM, SUSPENSION
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE SPORT. WHILE THE VEHICLE WAS IDLING AT A STOP SIGN AND A STOP LIGHT, IT SHOOK AND VIBRATED SEVERELY. WHILE ACCELERATING AT HIGHWAY SPEEDS ABOVE 55 MPH, THE SUSPENSION WAS UNSTABLE. IN ADDITION, THE FUEL TANK WOULD BE FULL AT 381 GALLONS AND WOULD DECREASE TO 360 GALLONS. THE DEALER (PANTILI HYUNDAI, 720 OAKVALE RD, PRINCETON, WV 24740, (304) 425-8203) WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030080September 27, 2017
SERVICE BRAKES, SEAT BELTS, SUSPENSION
THE 2017 HYUNDAI SANTA FE SPORT SEAT BELTS DO NOT RETRACT . THEY JAMMED IN THE DOORS AND HAVE RIPPED THE RUBBERS ON THE DOORS AND DO NOT RETRACT BACK WHEN GETTING OUT OF VEHICLE. . ALSO IN AN EMERGENCY BRAKING SITUATION THE SEAT BELTS DO NOT LOCK UP. SUSPENSION IS LOUSY AND IT FEELS AS IF IT HAS NO SUSPENSION. I WAS TOLD BY HYUNDAI'S ZONE REP RANDY 1-800-633-5151 ON SEPTEMBER 26TH 2017 THREE MORE COMPLAINTS OF THIS SITUATION HAVE BEEN REPORTED. MY LOCAL HYUNDAI DEALER FEELS FOR $250 A MONTH THIS IS AS GOOD AS IT GETS AND I SHOULD ACCEPT THE VEHICLE WITH ITS FAULTY SEAT BELTS. VEHICLE HAS BEEN LOOKED AT AT MY LOCAL HYUNDAI DEALER SINCE SEPTEMBER 18TH 2017 AND WAS NOTIFIED IN AUGUST OF 2017... .UPDATED 11/09/17 *BF UPDATED 7/20/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024622September 20, 2017
ENGINE, POWER TRAIN
VEHICLE SHAKES AND JERKS AT 50 MPH ON A 30% UP GRADE. UNKNOWN ANSWER BY DEALERSHIP. DEALERSHIP HAS SEEN VEHICLE 3 TIMES FOR THIS AND ALL THEY SAID THEY DID WAS RESET SENSORS. THIS DID NOT REMEDY THE ISSUE. I AM NOT PLEASED OR SATISFIED WITH RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023895September 17, 2017
VEHICLE SPEED CONTROL
VEHICLE HESITATES WHEN TRYING TO ACCELERATE WHEN NOT FULLY WARMED UP. DEALER CAN DUPLICATE THE SITUATION ON THIS VEHICLE AND OTHERS IN THEIR INVENTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022797September 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AS SOON AS THE VEHICLE WAS STARTED. THE CONTACT CALLED THE NATIONAL CENTRAL REGIONAL MANAGER FOR CONSUMER AFFAIRS. THE CONTACT WAS ADVISED BY COLUMBIA HYUNDAI IN CINCINNATI, OHIO THAT THE VEHICLE SHOULD NOT BE TAKEN TO THE DEALER ANYMORE WITHOUT THE REGIONAL MANAGER'S CONSENT. THE VEHICLE WAS TAKEN TO TWO DEALERS: ONE TIME AT KERRY HYUNDAI IN NORTHERN KENTUCKY AND FOUR TIMES AT COLUMBIA HYUNDAI IN CINCINNATI, OHIO FOR DIAGNOSTIC TESTING. THE DEALERS COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 10446255. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 11/01/17*LJ CONSUMER STATED VEHICLE TAKEN IN TO DEALERS 6 TIMES. CONSUMER PURSUING THE LEMON LAW AS THIS VEHICLE HAS BEEN OUT OF SERVICE FOR 31 DAYS. UPDATED 9/7/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021453September 5, 2017
UNKNOWN OR OTHER
BACKUP CAMERA GOES DARK DURING OPERATION, USUALLY RIGHT AFTER TURNING ON THE CAR. THIS CAN CAUSE AN ACCIDENT IF THE DRIVER CAN NOT SEE WHILE BACKING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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