Hyundai Palisade Complaints (2021)

448 consumer complaints on file.

#11694248October 18, 2025
SEAT BELTS
Whenever I’m getting in my car and I’m trying to start it sometimes I will move just a little bit in my seat and my seatbelt will come out of the seatbelt assembly and then my car will automatically put on the emergency brake. This has happened on multiple occasions for my seatbelt will just pop out of the latch without me pushing on the button. This has significantly decrease my confidence that my car will keep me safe in the event of a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692294October 9, 2025
ENGINE
While driving after owning the car for only 2 months and before the next oil change was dure the car started surging and then died when turning a corner. No check engine light or any warning or error lights triggered on the car. The car was restarted and limped home slowly about 2 min from where I'd shut off. The hood was opened and oil lipstick checked to find no oil in the vehicle. Not oil leaks anywhere, no check oil or engine light and no error codes found by dealership. The dealership confirmed no oil leak and consumption issue, oil change done and have to return in another month to jump through hoops to get engine repaired as this is a consumption issue not a leak issue. Dealership is playing games with us around this and trying to get out of repairing the car. But internal engine issue was confirmed. Vehicle returned to us unrepaired to drive for 1000 miles and return for further review even though the issue was confirmed. This is a safety risk to me, and others on the road. Hyundai of Union County is the dealership playing games in getting this repaired. ,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691822October 7, 2025
ENGINE
Oil Consumption- Oil is being consumed at a rapid rate. Even when there is no oil in the vehicle, there are no lights that show up to signify low/empty oil. Once the oil is run dry, the car begins to make noises, can not accelerate, and jolts while driving. Oil must be checked every 2,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691684October 6, 2025
UNKNOWN OR OTHER
Leaking coolant: I have noticed that the coolant tank is empty a couple of days before and took it to the dealership and filled that. In 24hrs I saw the level went from full to lower level (so there is certainly leak happening. However, the dealership in not able to identify leak after 7-8 hrs testing. What is wrong with hyundai palisade 2021? I am not sure if it is safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691318October 4, 2025
ENGINE
My vehicle is using too much oil. I was between oil changes and my car did a safety shut down while I was driving on the busy highway with my grandchildren and left me like a sitting duck. I was finally able to get it off the middle of the highway by restarting the vehicle. My engine light was lit up. I parked it for 15 minutes and then restarted it and traveled the 40miles to home. The next day I took it to our local mechanic and he ran the code and it shut down for safety due to no oil in the vehicle. He added 4 quarts for me. 96033 was the mileage showing on my sticker for when the next oil change was due. My current mileage showed 94743 showing I still had 1290 miles before my next oil change was due. I have always used Swope Hyundai in Elizabethtown, KY for my vehicle service. I called and scheduled an oil consumption test. I did what they said and they said that it was an acceptable amount of oil loss per Hyundai standards. I am still over 1000 miles away from needing my oil change and my husband has been checking my oil for me about every 1000 miles. He stated that he has put in 5 quarts of oil in my vehicle since my last oil change. If he had not done this then I would have been left in a terrible situation again out on the road endangered of being crushed by semi trucks etc. when my vehicle would have shut down again for safety reasons to protect the engine. Why am I paying over 800 per month on a vehicle that is burning oil, I cannot trust and I work out of town 80 mile round trip and mane numerous trips to town for my grandchildren's activities. I need answers to this problem with immediate solutions. I love my vehicle but I do not love this oil consumption issue. I have researched and I do see that many of this type of vehicles both Hyundai and Kia have had issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691297October 3, 2025
SEAT BELTS
My car seatbelt has been coming undone for years- since I bought the car brand new. I immediately reported to Hyundai. They cleaned it and claimed it’s fixed. I left and my seatbelt came undone again. I bring it back and they said it’s recalled but there’s no solution. How is this okay? I am supposed to drive with a faulty seatbelt that unbuckles while driving and Hyundai is going to allow it?? If I crash and it comes undone and I die then what? They have let this problem go on for years with no solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691283October 3, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Hyundai Palisade. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle lost motive power. Several unknown warning lights were illuminated. The vehicle was taken to the dealer to where it was diagnosed and determined that the engine needed to be replaced due to excessive oil consumption. The contact stated that the failure had occurred on several occasions The vehicle was not repaired. The manufacturer was notified on the failure but offered no assistance. The approximate failure mileage was 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690449September 29, 2025
POWER TRAIN
Our 2021 Palisade is burning 2-3 quarts of oil per 500 - 800 miles. CUSTOMER STATES BELIEVES VEHICLE IS CONSUMING OIL HAD OIL CHANGE PERFORMED ON 7/30/25 ON RO 675582 @ 83769 MILES WOULD LIKE PART 2 OF OIL CONSUMPTION TEST PERFORMED VERIFIED CUSTOMER CONCERN. CHECK OIL LEVEL ON DIPSTICK FOUND THAT THE OIL LEVEL IS BELOW THE LOW MARK. SUBMIT A PHOTO THROUGH STUI OF DIPSTICK. OIL CHANGE WAS DONE ON 07/30/25
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689835September 26, 2025
Chest Clip, Buckle, Harness
Magnetic chest clip will pop open after clipped. With one finger underneath you can entirely pop it open. Our original chest did the same thing, so chicco sent a new one and now just about a year later, this one also failed. Chicco is now sending a non-magnetic chest clip to remedy, however, this seems to be a further reaching problem. I am a CPST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689141September 23, 2025
UNKNOWN OR OTHER, ENGINE
The engine has been intermittently cutting off every day. We have taken it to the dealership multiple times, and they say they cannot recreate the issue, so there is absolutely nothing that they can do. The vehicle will shake a little bit and then turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688138September 18, 2025
ENGINE
Engine consuming way to much oil. Did oil consumption test and it is going through a quart and half every 800 miles. Dealership is dragging there feet on getting this taken care. They put a solution in to see if that would fix it. Now it is eating oil more I have to put two quarts of oil in every week. There is no low oil indicator on this vehicle which is terrible so you have to check it or pay attention to the noise. The car runs so rough when it is low a quart and sometimes the engine stutters.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688137September 18, 2025
UNKNOWN OR OTHER
The tachometer on my 2021 Hyundai Palisade failed at 70,000 miles. The tachometer sometimes displays RPM at 0 and other times at 9000 during normal driving. The engine speed appears normal regardless of what the tachometer displays. The dealer diagnosed the problem requiring the cluster assy-instrument (part number 94001-S8640) to be replaced. I'm not sure if other information displayed on this screen is accurate or working properly. The vehicle is within the 5 year warranty but outside the 60,000 mile warranty. The dealer quoted $926.75 for the part and $290 additional for labor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688129September 18, 2025
SEAT BELTS, ELECTRICAL SYSTEM
Second row window seat seat belt doesn't latch properly, will latch and come unlatched. Backup parking sensor goes off, back up camera stopped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687512September 16, 2025
SEAT BELTS
The middle row outside seat belts have both not latched when trying to buckle and have come unlatched after buckling and latching. This has happened multiple times on both sides and while the vehicle is in motion. The problem has been reported to a local Hyundai service department but since no remedy has been produced yet, they have not been replaced which makes those seats unusable. This is obviously a huge safety concern to any passenger in the backseat and now have 2 less seats in our SUV. There were no indicators or warning symptoms prior to the seat belts malfunctioning. It first started around April 2024 and is still an issue currently
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686985September 12, 2025
UNKNOWN OR OTHER
Opened the sunroof and a loud popping sound followed by complete sunroof failure and a loud flapping sound from sunroof which appears to be from the sunroof wind deflector that is not attached I tried to take photos of this too, I pulled over and the sunroof has completely come off the runners on one side leaving it not flush to the roof, it was scary for myself and my child in the car, I did some research and found a technical service bulletin which I was not aware of even though I regularly maintain my vehicle at the dealership. I took it down the dealership who charged me $179 to tell me it was broken and put some plastic wrap on and told me as I’m 200 miles out of warranty that repairs are $3000, I have been in touch with Hyundai USA who don’t seem to care about this issue, vehicle is available for inspection, there was no warning at all I just opened the sunroof and this randomly happened also to add I have only used the sunroof a handful of times since I have owned the vehicle from brand new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685887September 9, 2025
SEAT BELTS
The 3rd row seat on the right will not latch into the seat belt buckle My child is not able to put the seat belt on No warning signs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684629September 2, 2025
SEAT BELTS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Front passenger side and second row passenger side seatbelt are hard to latch and randomly unlatch.. I took it in for service several times during the warranty to ask them to look at it, and they could never replicate it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684096August 30, 2025
UNKNOWN OR OTHER
The electronic child safety lock system that is controlled with the door panel has been consistently failing since about 6 months after i got my vehicle. It tries to the lock the doors repeatedly until the system fails and tells me "child safety lock failure" on the display. I have had it in the service department on four separate occasions where they have not been able to pinpoint the issue. They have replaced the door actuators in the rear doors as well as some of the fuses and wiring, but I have not gotten a resolution from any of the actions. It appears that there is some connection to my key fob because when I'm approaching the vehicle I can hear the locks start to engage. My concern is that once the system fails, the child safety locks are no longer engaged, which means my children can open the doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682853August 25, 2025
UNKNOWN OR OTHER
Child Safety Lock Failure: This message displays on instrument panel upon immediate startup of vehicle and randomly after the child safety lock clicks on and off continuously. Child safety lock is stalled in a continuous lock and unlock clicking mode. This has happened while drving and after the car is in park and I am taking a child out of the car. After depressing child safety lock button on driver's door panel, the sound stops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682780August 25, 2025
UNKNOWN OR OTHER
Sun roof snaps cheap plastic parts. They produced a tbs for it yet expect people to pay over 4k in repairs for a common issue which is a major safety issue. (TSB) 23-BD-003H Occurred 3 months after buying it certified
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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