Hyundai Palisade Complaints (2023)

409 consumer complaints on file.

#11539502August 19, 2023
VISIBILITY/WIPER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
2nd row driver and passenger windows are hazy with acoustic glass
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539021August 16, 2023
STRUCTURE:BODY
At 40 mph+, the inside of the vehicle sounds like you are in a wind tunnel. The noise is so excessive that it gives you a headache at speeds over 50 mph. The excessive wind noise is coming from the driver’s side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538802August 16, 2023
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
First issue was engine misfire and loss of power while on the highway in the middle of no where. Car eventually died and was restarted. It happened twice at around 1700 miles on the odometer. Second issue is when the rear panoramic sunroof spontaneously exploded. I’m very thankful my daughter was not in the rear seat, as this happened while driving normal speeds. Sounded like gun shot. The sunroof spontaneously combusting seems to be a problem dating back to 2018 according to other reports online. Mine is a 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538038August 11, 2023
ELECTRICAL SYSTEM
Passenger door showing it is open at all times, makes an alert noise while driving. Also can not lock doors because of issue. Can not lock door even when parked and vehicle is off. Brand new car with 1600 miles. And I get door open alerts after I turn the car off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537501August 9, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On four separate occasions, the forward collision assist turned on when a car in front of my car has moved over into a turning lane and they slow down. The car aggressively brakes, and on two occasions has come to a complete stop in the middle of the road, not allowing me to move the car until the warning goes away. I was nearly rear ended on two occasions because of the cars sudden aggressive braking. I called the Dealer service number department and they told me they wouldn’t be able to diagnose the issue without trying to reproduce the issue which neither they nor I felt comfortable with. With the exception of the warning coming on during the event, there are no other warnings visible and the car returns to normal once it figures out there was no collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536334August 3, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535477July 31, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Hyundai Palisade. The contact stated while driving 15 MPH and depressing the brake pedal, the vehicle failed to stop immediately. The contact stated no warning light was illuminated. The contact depressed the brake pedal forcefully to the floor and was able to stop the vehicle. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The VIN was associated with NHTSA Campaign Number: 23V415000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The manufacturer had not been informed of the failure. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534421July 25, 2023
Chest Clip, Buckle, Harness
This car seat has never been in an accident and the Crotch buckle has a crack in it. It also unlatches by itself. Warranty has expired so I don’t know what to do
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532926July 18, 2023
ENGINE, ELECTRICAL SYSTEM
Car only has 1400 miles on it and is brand new. The engine for the car wont start when utilizing the push button within the car or app. The engine will only start by using the key fob. Initially we thought it was the battery, but after being able to turn the car on from the key fob, it was confirmed it was not the battery. Additionally, the car will randomly shut off when it is on. You can be driving the car and it will just shut off. The dealer service group upon initial drop off said they had never seen this before, but then they said it might relate to the push button and push transmission gears on the car, as they had seen this before on some of the newer hyundai models, just never the Palisade. They made it sound like the technology that is behind the push transmission and push button start is the same, and that is where the problem lies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532897July 18, 2023
ELECTRICAL SYSTEM
I purchased my Hyndai Palisade on 06/14/2023 from Temecula Hyundai. We had the car for a week and then the car sat for three days. I went to get in it and found the battery was completely drained. Jump started the car and drove for two days. Going to leave my house and the battery was again drained. Took the car to the dealership and they said I had a bad battery. They replaced it. Took the car home. The following week we had the same issue, drained battery. Took the car back to the dealership. They had the car for two weeks and said a junction box was bad and causing a parasitic drain. They replaced the junction box and we got the car back. Drove the car for a week and went to Laughlin. The car was parked for two days and the car would not start. Completely drained battery. We got the car jump started and drove if for a bit. Parked it and the next morning the battery was again dead. Taking the car back to the dealership again for the third time for the same problem. We believe the car has an electrical defect somewhere causing this. The dealership has had the car more than we have and I have no confidence they will find the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532296July 14, 2023
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? Amit- when i press gas pedal at initial pickup the car bumps hard 3-4 times then proceeds fine once it picks up speed. This happens after every few days and then stops for few days and again comes up. How was your safety or the safety of others put at risk? Chances of rear collision as car bumps and does not pickup speed. Has the problem been reproduced or confirmed by a dealer or independent service center? It was not reproducible when i visited dealer but its added in notes of service. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning messages or lights on dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531939July 12, 2023
SERVICE BRAKES
I was going 5 mph, hit a small bump in road and the abs brakes kicked in and the car wouldn’t. I almost hit the car in front of me. Emergency system kicked in and luckily stopped the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531897July 12, 2023
ENGINE
Oil leakage after 1 week oil change. Per dealer, oil filter housing broke and leaking. This was first oil change on 5335 miles. Search on internet, found to have more 2022-2023 hyundai Palisade with similar problem. Seriously concern and afraid of over heating engine with no oil ultimately resulting in fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531046July 8, 2023
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
Received this message “A possible condition with your Engine Control System Ha’s been detected. A full system check is recommended to be done when convenient. Please contact your local dealership to schedule an appointment.” at only 2,153 miles on my new 2023 Hyundai Palisade Calligraphy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530545July 5, 2023
VISIBILITY/WIPER, VISIBILITY:GLASS, SIDE/REAR
Rear passenger door windows are hazy despite cleaning with multiple products and obscure visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530544July 5, 2023
SUSPENSION
Drivers side rear shock/suspension has clunking noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530064July 3, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I was waiting at a stop light when the light turned green. I accelerated and the truck sputtered and cut off. The truck started to sound off with alarms and give a warning on the dash for me to put it in S or N. When doing such and attempting to restart the vechicle it continued to cut off and sound off with alerts. This happened a out 9 times in a row. I was sitting on a busy 6 lane roadway where vechicles go well above the speed limit. I have 4 children under the age of 7 including a 6mo old who were very scared. This is DANGEROUS and I am reading on Hyundai owners forums that this issue is not uncommon at all and Hyundai is well aware of the issue. We could have easily been seriously hurt or killed! I just purchased the vechicle and have only 2,3xx miles on it. It's a 2023 Hyundai Palasade Calligraphy AWD white exterior. I've also noticed that the safety sensors seem to do more hard than good. I've had it happen about 5 times now that a car was approaching behind my vechicle and my vechicle would violently come to a abrupt stop, jerk the entire vechicle (scaring everyone in the truck) and it will freeze up not letting me drive. This does a lot more harm than good and again is dangerous. There were times that I needed to drive to get away from the situation and my truck froze up because it thought a vechicle was to close.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529602June 29, 2023
UNKNOWN OR OTHER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Rear door windows are hazy, foggy and are a safety issue in both daytime and evening due to poor visibility. Hyundai issued a TSB #23-BD-001H. I am requesting windows be replaced and Hyundai has rejected my request. My case number with Hyundai is #21440910 Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527645June 19, 2023
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
I was just turning right from a stoplight into a store parking lot when I lost power steering & my brakes were ‘difficult’ to push down. I barely got it out of the way of traffic and I turned the car off, got out, opened and closed my door, and got back in and it started back up and drove to the parking spot like nothing had happened. Sensors reset to 0. It happened again 2 stops away while in a drive through. I did the same thing and it started back up ok. It would do this every 2-3 days for 2 weeks. Finally it did it one day, 5-6 times. The day I called the dealership & said that I was afraid my 2023 Palisade was going to literally get me killed on the highway was when the manager was able to get me a loaner vehicle to drive. It’s been in the dealership for over a week. I saw the recall about the loss of power brake assist online and thought this may pertain to my Palisade.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526663June 12, 2023
VISIBILITY/WIPER, VISIBILITY:GLASS, SIDE/REAR
Both LR and RR door windows are Smoky, Foggy, Hazy at all times but when exposed to direct sunlight are a safety hazard and need to be replaced. Hyundai provided me with a TSB #23-BD-001H. It states the FMVSS are meet. I strongly disagree with this TSB. The TSB also stated on CERTAIN 2023 MY Palisades. My question is if it meets or exceeds FMVSS then why isn’t that why on all 2023 Palisades not just CERTAIN ones??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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