Hyundai Palisade Complaints (2022)

302 consumer complaints on file.

#11511368March 11, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Upon returning from vacation, we found our moonroof had shattered. The vehicle was sitting in a parking garage at Logan airport in Boston for 7 days, with no evidence of any cause. The entirety of the glass was shattered and bowed up towards the center as if popping under tension. If the sunshade were open, shards of glass would have fallen upon myself and three children in the car. The description appears to match several other similar events described by other owners in previous NHTSA reports as well as online message boards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509284February 27, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The vehicle was taken to a local dealer, where the interim repair to remove the fuse to the tow hitch module was completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted but was unable to confirm when parts would become available. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that no reasonable repair has been provided yet. The only advice given was to park car further away from the house.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509253February 27, 2023
VISIBILITY/WIPER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The contact owns a 2022 Hyundai Palisade. The contact stated that while driving in snowy and freezing weather the windshield wipers became inoperable due to an accumulation of snow and ice at the bottom of the windshield. The driver had to open the hood to remove the ice in order to allow the wipers to function. The manufacturer and local dealer were notified of the failure, but no assistance was offered. Additionally, while driving the odor of antifreeze was present inside the vehicle. The vehicle was taken to the local dealer who informed that tiny pin holes were present in the radiator and that the radiator needed to be replaced; however, the part was on back order due to high demand. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509167February 26, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
As I was driving on the freeway the sun roof spontaneously exploded. Nothing hit the vehicle, there were no cars or trucks around me tossing debris and I was not under an overpass. Temperature was around 55 degrees, it was raining off and on throughput the day, not raining at the time of the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508698February 23, 2023
ENGINE
Radiator began to leak in January 2023 at approximately 15000 miles. Replaced under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508620February 22, 2023
ENGINE
My Palisade 2022 was only on 10k miles when the coolant tank is completely empty. I can see coolant on the engine bay floor as well as my garage floor. There is definitely a leak which drained the coolant. This is an urgent situation since my engine could stop working on the road anytime. Checking the Palisade forum, there are numerous incident like this so this is a systematic design failure on the cooling system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508375February 21, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507040February 13, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of the NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the failure and the contact was informed that the part was not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506824February 12, 2023
SEAT BELTS
In the passenger side second row captain seat, our son who is in a high back booster seat has buckled his seatbelt. We had heard the click. The seatbelt warning light has indicated the seat belt was buckled. About an hour into the ride we hear the warning bell that a seatbelt has been unbuckled. He had not unbuckled it or touched it. It just undid itself. Was it not fully locked to begin with ? Would it have come out if we had gotten into an accident??? Why was there no warning light if it was indeed not fully locked? This has happened twice now and concerned if the seatbelts are reliable. The most recent time occurring this past week, 2/10/23
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506486February 9, 2023
VISIBILITY/WIPER
At just over a year old, I have experienced a CRACKED WINDSHIELD. I believe this was caused by a small pebble hitting the windshield but I do not believe that should have caused a cracked windshield on such a relatively new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505006February 1, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Driving on a highway on 1/13/2023 and suddenly the sunroof exploded! It sounded just like a gunshot when it happened. Nothing at all hit the vehicle or sunroof, just a spontaneous explosion with glass going everywhere. Luckily there were no injuries to the driver from falling glass and we did not go into oncoming traffic on a two lane highway. It was extremely startling! This car only has about 8,000 miles on it, we bought it new in November 2021. I contacted the dealer where it was purchased. Fortunately they saw fit to repair it free of charge to us, and provide us with a loaner car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503224January 23, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Driving on the freeway and heard a loud noise coming from the ceiling of the vehicle. I opened the sunroof shade and saw that my glass was spontaneously shattered!! There was no trees or anything over the vehicle, I was driving in an open area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502146January 17, 2023
VISIBILITY/WIPER
If the weather is snowy, or there has been snow built up on the windshield the windshield wipers fail to operate until you pull over and clear the windshield cowl of 100% of snow in that area. This happens while driving and while parked. Imagine driving down the road in a severe snowstorm and having your windshield wipers just stop working on a whim, and you have to pull over to the side of the road, where there may not even be a shoulder to pull off to, so that you can clear the wiper sensor. Then 5 miles later you have to do it again because heavy snow built up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501925January 16, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Driving on the freeway and heard a loud crash sound from the roof of my car. Opened the sunroof cover a little and saw my sunroof glass shattered!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501278January 11, 2023
VISIBILITY/WIPER
The contact owns a 2022 Hyundai Palisade. The contact stated while driving during a snowstorm, the front windshield wipers became inoperable, creating a visibility hazard for the driver. The contact indicated that snow buildup inside the wiper motor had caused the failure. The failure was not yet diagnosed or repaired. The local dealer and manufacturer were not yet notified of the failure. The approximate failure mileage was 10,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501232January 11, 2023
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Two days ago, my husband took our vehicle to the car wash. At the other end of the car wash, it was discovered that the closed panoramic sunroof was completely destroyed during the process. Shards of glass were everywhere. We have contacted Hyundai and they have told my husband there is no class action suit about this problem. Even though it is under warranty, as it is a 2022, they refuse to take responsibility to take care of the damages. I have found through my research, that this was a class action lawsuit, which was closed in 2017, but continues to be a very bad problem for not only Hyundai but many other vehicles using a particular type of glass. we are now unable to get the parts to repair it, as the glass company cannot get a part from Hyundai, and Hyundai refuses to comply comply.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501000January 10, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V663000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500478January 6, 2023
SEAT BELTS
Multiple times while I am driving the drivers seatbelt comes unmatched. This does not happen during a specific time like hard breaking. It just randomly comes out and the alarms start going off. It has occurred 3 times in the last 2 months. They are unable to fix the problem for 3 weeks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499247December 28, 2022
UNKNOWN OR OTHER
When driving down the road with my 7 year old in the vehicle, the single moonroof spontaneously exploded. No warning signs whatsoever, the vehicle is garage kept and there was no impact to the roof of the vehicle. The glass exploded outwards. The safety issue this creates is the glass particles. The loud is incredibly startling which could cause an accident. This was confirmed to have happened before by a buyer at the servicing dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498380December 21, 2022
UNKNOWN OR OTHER
The sunroof exploded while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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