Hyundai Palisade Complaints (2022)

302 consumer complaints on file.

#11530372July 5, 2023
STRUCTURE:BODY
Sunroof shattered while driving down the highway without impact. Drove 8.5 hours of a 9.5 hour drive and the sunroof randomly shattered. There were no bumps in the highway at the time it occurred. We were going around a slight right hand curve. The glass breaking sounding like a gunshot. Glass sharps went inside and outside the cabin of the vehicle. The dealer can’t get the vehicle in for 3 weeks to fix it. Forums show others having the same issue with 2022 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527945June 20, 2023
ELECTRICAL SYSTEM
Child safety locks fail more frequently than they work. At any given time the locks star making a rapid clicking sound and then a “child safety lock malfunction” message appears on the dash. I have three young children who can reach the window buttons and handles while buckled putting our safety at risk when majority of the time this safety feature malfunctions. This has been on going for months but is getting rapidly more frequent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526449June 11, 2023
VISIBILITY/WIPER
When I use the windshield washer, the cabin is filled with fumes from the washer fluid. I have been sickened by the fumes with headache and taste of the fumes. It enters the cabin of the vehicle via the ventilation system. The dealer has thoroughly checked the ventilation system and has found nothing wrong. This is a design issue with the vehicle. The washer/ ventilation issue was addressed with the 2023 model. I was told by Hyundai Consumer Affairs Division there is nothing that can be done to resole my issue other than manually switching the ventilation by pressing the recirculation button before using the windshield washer. Hyundai Consumer Affairs Case#: 21145978. Others in the vehicle can smell the odor, but most are less sensitive to the fumes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525160June 3, 2023
ELECTRICAL SYSTEM
Vehicle has a Hyundai dealer installed tow package. There is a recall #22v-633 (nhtsa). Vehicle can catch fire. Received a second letter stating a repair is available however dealer says manufacturer has a small wire harness on back order. Months have gone by since initial notification now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524514May 30, 2023
SEAT BELTS
The seat belt latch in the third row on the drivers side does not latch. This is a 2022 Palisade.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524118May 27, 2023
AIR BAGS
The vehicle is equipped with an Occupant Classification System that automatically turns the air bags off for the front passenger seat, if an adult sized passenger is not detected. There is no way to override this. My significant other is a normal sized adult woman. Normally when she is seated directly on the seat, the air bag does not turn off. However, medical issues with her lower back and sciatic joint require her to sit on a padded cushion when traveling. With this cushion on the passenger seat, the air bags turn off. The concern is that if we were to experience a collision, she would not be protected with the air bags. I asked the dealer if they could reprogram this. They advised that they are not equipped to do so, and are also prohibited by law from doing so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520923May 8, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519647April 30, 2023
ELECTRICAL SYSTEM
Hyundai issued a recall in August 2022 for a potential fire hazard involving their vehicles equipped with a towing package. Their temporary solution was to remove a safety fuse from the system, thus rendering the towing capability unusable. I took my vehicle to the Hyundai dealership to have the recall addressed. The previously mentioned temporary solution was applied. There have been no updates and no permanent solutions applied to this issue. I contacted my dealership and was told that the dealership is not updated by Hyundai regarding a permanent solution. It has been 8 months since the recall was issued with no permanent solution offered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518686April 24, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518136April 20, 2023
TRAILER HITCHES, VISIBILITY/WIPER
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility/Wiper) and 22V633000 (Trailer Hitches); however, the part to complete the recall repair of NHTSA Campaign Number: 22V633000 (Trailer Hitches) was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517572April 18, 2023
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
I had a "engine overheat" warning while I was parked. I checked and noticed the coolant level was low. So, I added coolant and the warning went away. I thought it was just a one-time thing. After a week, I parked my car while I went to pick up something at the store. My mother was in the car so I left the car running. When I came back, I noticed a very strong smell of coolant and saw the "engine overheat" warning again, the car was blowing hot air. I turned off the car and opened up the hood and saw coolant liquid was all over and also on the floor. I called Hyundai roadside assistance and they picked up the car after 5 hours of waiting. The next day, I called them and was told the radiator was cracked. It's been three days. I'm still waiting for their call.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517053April 14, 2023
LANE DEPARTURE
The contact owns a 2022 Hyundai Palisade. The contact stated while driving 45-65 MPH with the cruise control activated, the Lane Keep Assist and Highway Drive Assist features were inoperable, causing the vehicle to fail to decelerate while turning. The vehicle was taken to the dealer; however, no error codes were retrieved. The vehicle was then taken to Ontario Hyundai (1307 Kettering Dr Unit A, Ontario, CA 91761) where it was determined that the after-market rims and tires on the vehicle caused the failure. The contact was advised to take the vehicle back to the original dealer to have the rims and tires replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they might buy back the vehicle. The failure mileage was approximately 150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516421April 10, 2023
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: BLIND SPOT DETECTION
Was (thankfully) driving on a completely straight 2 lane highway when the collision avoidance system gave an error message to check it. My steering wheel became completely immobilized and couldn't be turned in either direction more than an inch or so. I eventually pulled off to the side of the road and restarted the car, which fixed the problem. I have since set the Memory settings for drivers 1 and 2 to omit using all of the lane minder/collision avoidance features in the hope that if they are just off entirely, the system won't malfunction and cause a wreck. Don't know what I would have done if we were on a curvy road with no breakdown lane nearby or if we were on the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516351April 10, 2023
STRUCTURE:BODY
Our family was driving home and we then heard a LOUD noise coming from the car roof. Startled from the unexpected boom, as there was not a car in front of us nor debris of any kind in the lane being driven in. The windshield was free of any cracks/damage as well as the front body of the vehicle. The sunroof shattered on it's own. Luckily the sunroof cover was closed and glass did not enter the interior vehicle, a big blessing as our children were in the second and third row seats. If the sunroof interior cover was open, mutitiple children would've possibly suffered eye damage due to the trajectory of the glass shattering to the rear of the vehicle. We are deeply bothered learning that other Palisades have had similar incidents. The sunroof shattered directly in the center as confirmed in other incidents for Hyundai owners in recent Hyundai forums. As an owner, I would hope that Hyundai takes accountability and necessary safety measures to secure the well being of their customers. Our car was taken to the dealer the very next morning after the incident. Our vehicle only has 8,000 miles and the sunroof defect is not covered by the dealership warranty. The dealership stated they will not cover the sunroof defect and sent us to Hyundai corporate. Hyundai corporate got back to us after 7 days after opening a case number and just assigned a case manager. Both the dealership and Hyundai corporate are treating this incident as if this is not a sunroof defect, when it's a known Hyundai sunroof glass defect for Hyundai Palisades and other Hyundai vehicles equipped with a sunroof have had similar issues. We will not use our car insurance as this is a hazardous vehicle defect that should be covered under warranty, not by our personal insurance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513612March 24, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513236March 22, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The vehicle was taken to a local dealer for the interim repair, where the tow hitch fuse was removed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513155March 22, 2023
ENGINE
I was on the highway when all the bells and whistles went off saying low coolant. I have under 15,000 miles and my radiator went. It was repaired under warranty but still feel this should not have happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512758March 20, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512574March 18, 2023
VISIBILITY/WIPER
I bought HD Palisade 2022 SUV on Jan 2022 at KOEPPEL Hyundai dealer locating LIC NY. Suddenly, radiator fluid is leaking from left and right corner as of Mar 18,2023 and couldn't run long distance because of this. I am a Uber driver for over 7 years in NYC. This is first happened during my driving for 40 years. I called dealer and they gave mw 1 weeks waiting time for check up and no idea even they have part or not. If they don't have it, I have to wait 1month (from my friend who bought same car and same month and same dealer). Is other way to repair this matter ASAP ? As a driver, I make ends meet by weekly basis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512369March 17, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact was informed of NHTSA Campaign Number: 21V633000 (Trailer Hitches). The dealer was notified about the recall and an appointment was made to have the wiring from the trailer hitch removed. The dealer confirmed that parts to repair the tow hitch wiring were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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