Hyundai Palisade Complaints (2022)

317 consumer complaints on file.

#11604817July 26, 2024
ENGINE, FUEL/PROPULSION SYSTEM
In April 2022, we purchased a new 2022 Hyundai Palisade from a dealership due to persistent issues with our previous Hyundai Santa Fe, which had ongoing engine problems and recalls. After multiple unsuccessful repairs and software updates on the Santa Fe, we decided to trade it in for the Palisade. Since the purchase, the Palisade has undergone over ten warranty-related repairs. In early 2023, an oil consumption test revealed significant warranty concerns, leading the dealership to keep the vehicle for additional diagnostics. This process lasted nine months and included a full engine replacement. During this time, my husband filed a complaint with Hyundai Corporate, seeking a lemon law buyback or an equivalent trade-in. Hyundai Corporate denied our request, stating that we did not qualify under the lemon law and refusing to buy back or offer a fair trade-in for the vehicle. In June 2024, after nearly a year of repairs, we retrieved the vehicle, only to experience severe issues shortly afterward. The Palisade began jerking and shaking on the highway, and the check engine light came on. The dealership identified a faulty mass air flow sensor and ordered parts for its repair. They assured us it was safe to drive until the repair was completed. However, the next day, the vehicle displayed the same issues. A diagnostic at Auto Zone revealed problems with both the air flow sensor and the fuel injector, indicating unsafe driving conditions. We returned the vehicle to Hyundai College Station, where we received a loaner car while they conducted repairs. During this period, we were informed of a "computer digital data hack" that prevented the dealership from providing documentation of the services performed. When we picked up the Palisade, we were told that only the mass air flow sensor had been repaired, with no work done on the fuel injector or other issues. Currently our vehicle exhibited engine defaults and the engine light came on. It is at Principle Hyundai for repairs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599239July 5, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
The forward safety breaking in this model is going to kill someone, hopefully not me as I am careful to manually disable it every time I start the car. Otherwise it applies the breaks at dangerous moments. Most often it happens when trees overhang the road, sometimes it is overhead road signs. I am not always sure what the cause is but having my breaks applied hard in the middle of merging multi lane highways is most definitively dangerous. I understand that on the 2023 model this can be permanently disabled so I suspect Hyundai is well aware of the problem. This problem has occurred to me at least a dozen times, and as I said I try to be very careful to disable it everyone I start the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597937July 1, 2024
ELECTRICAL SYSTEM
During normal course of driving, child safety lock begins clicking. At random times for a varied amount of time between 5 seconds to 20 seconds. I can turn off the clicking by turning off the child safety lock. If I turn back on the child safety lock, the clicking may or may not resume. This is being documented on some online forums with others experiencing the same. Our safety has yet to be tested with this issue as my son is harnessed in and is only [XXX] old, but we are about to move into a booster seat. I am concerned he may be grown enough to have better access to the door and its settings with us moving him into his next seat size. The dealer has confirmed the problem and changed the "child lock switch" but the issue returned within a week. Just before turning in the car to the dealership for fixing this (later to be found unsuccessful), the child safety lock failed to a level where it triggered a dashboard warning about it. Since the "switch" has been replaced I have not seen a warning notification on the dashboard. This has been an ongoing issue for a couple of years now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597376June 28, 2024
SUSPENSION
I heard a loud thud noise from passenger rear of the vehicle when going over bumps car also has a bad vibration the rear shock absorber and shock are bad and dealership wants me to pay for it. If this part was to completely fail while driving could potentially cause serious injuries to those in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592969June 7, 2024
UNKNOWN OR OTHER
My trunk liftgate struts made of cheap quality and broken. Actually this could cause potential risk as i cannot close the trunk. The material is made of cheap PVC cracked for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591885June 1, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
system collision disabled and later enabled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590840May 26, 2024
SUSPENSION
Initially noticed a creaking noise from the rear of the vehicle when going at low speeds and over bumps. The moose got progressively worse over time. The vehicle was first serviced for this issue in September 2023. The Hyundai service center confirmed rear shock shock absorbers and mounts needed replacement. The issue was resolved, but then occured again in March 2024, once again the Hyundai service center confirmed rear shocks were leaking. The left rear shock absorber was replaced again. The same issue occured again in April 2024 and May 2024. The Hyundai service center replaced both rear shock absorbers and insulators in April and replaced passenger rear shock absorber in May. The issue is still persisting after replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587869May 9, 2024
POWER TRAIN, ELECTRICAL SYSTEM, STEERING
I was driving down a road with 50mph speed limit when a few of my dash lights began to come on and then go off. Then about 2minutes later, all the dash lights came on, my display screen went black, my power steering wheel froze up. I safely pulled over to a parking lot. Turned the car off. And it wouldn't start back up. I took it to the Jim Click Hyundai in Tucson to get it diagnosed. The alternator was diagnosed as faulty, therefore killing my battery. This is an extremely unsafe circumstance for my 2 year old car to be going through. I cannot believe that this happend. I had to pay for a new battery at the dealership. Now not even 2 months later... my car wouldn't start. I waited 10minutes, it turned on, but it looked like it did a factory reset. I will be contacting the dealership...again. But this must be looked into further. I can't believe a 2 year old car would be having these types of problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587484May 7, 2024
UNKNOWN OR OTHER
As I was driving. The sunroof shattered without any object hitting it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587124May 6, 2024
SUSPENSION
Drivers side rear shock/struts needs replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584219April 20, 2024
SEAT BELTS
Second row passenger seatbelt randomly unbuckles when driving. This has happed 6 times in 30 days with two different people seated in that seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584214April 20, 2024
UNKNOWN OR OTHER
On April 19, 2024, while driving my 2022 Hyundai Palisade around 10:00 am (82 degrees outside) at a speed of 70 mph with no traffic ahead or behind me, my sunroof exploded. A very loud noise that startled my wife and me while driving. With no traffic on the road i was able to safely pull over and inspect the sunroof/damage. It left a semi round hole of shattered missing glass approximately twelve (12) inches in diameter. I then drove immediately to the nearest Hyundai dealer (Hyundai North - Covington LA). There service tech inspected it and said this issue has been happening often, but it is not covered under warranty, therefore, I would need to file an insurance claim to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580789April 2, 2024
VISIBILITY/WIPER
I had the driver-side wiper replaced in November 2023 due to a recall and have had an issue 3x since then. Twice, snow had accumulated under the wiper arm while driving and caused the wiper motor to stop. That is the exact reason for the recall but it continues to happen regardless. Then the other night while driving 70 on a freeway in heavy rain with wipers on full speed, the driver wiper started hitting the left edge of the windshield a few swipes, slowed down for a few swipes, then stopped completely in the lower position. Had to get off at the next exit as all attempts wouldn't get them working again. Two days later I was able to get into the dealership for a quick "tightening of the bolt" to get the wipers functioning again. The dealership said they knew exactly what the problem was due to so many people having this issue with needing the bolt tightened because it must have worked its way loose. The motor must be too weak and the replacement wiper arm has not remedied the occurrence, leading to some very hazardous situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580760April 2, 2024
VISIBILITY/WIPER
Windshield wiper turns on when it is not raining even though it is on off and mist sensor is on off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580014March 28, 2024
POWER TRAIN
The car had no warnings, inspection not due anytime soon but suddenly it started having blockage while driving(when it switches from one gear to next). It basically became non-drivable at any speed. Upon calling Hyundai service center, initially they were giving appointment 1 month away. Finally, they gave an appointment earlier, took the car and they suspect it’s a transmission problem and they have cars with same problems coming in and that there is difficulty in getting this part due to shortage and lot of similar complaints. This looks like a problem with the newest model as well with 10k miles on it and it can take even 3 months for us to get back our car. The point being it’s a new car, parts not available from manufacturer, and service center unable to provide an ETA on when it will be fixed. Any help is greatly appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579015March 23, 2024
SEAT BELTS
The seat belts come unbuckled while driving. They can be difficult to buckle. Kids and adults have a hard time buckling and then when we are driving they will unbuckle on their own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578302March 19, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2022 Hyundai Palisade. The contact stated that while driving at 65 MPH, he heard an abnormal popping sound and the sunroof exploded simultaneously. The contact stated that pieces of the sunroof glass fell the on roadway and inside the vehicle. The contact sustained a cut on his leg but did not seek medical attention. The vehicle was taken to the local dealer, who determined that a stone had hit the sunroof; however, the contact stated that there was no external cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened, but no assistance was provided. The failure mileage was approximately 43,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11577215March 13, 2024
VISIBILITY/WIPER
The dealership is refusing to fix NHTSA Recall Number23V180000 on our vehicle and offered a solution to me in 2026
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575523March 5, 2024
STRUCTURE:BODY
The white paint on this 2022 Hyundai palisade is peeling on the roof, and in one place on the hood which is now causing rust. This has been a reported recall for other Hyundai models with the white paint. It looks as if the paint did it bond properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575426March 4, 2024
UNKNOWN OR OTHER
Child safety lock malfunction Loud clicking noise followed by a child safety lock malfunction notice it does not happen every time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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