Hyundai Ioniq Complaints (2020)

31 consumer complaints on file.

#11488624October 10, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
While on cruise control when climbing a hill, a warning appears telling me that the EV has failed and that I should stop driving the vehicle. At the time the warning appears the cruise control shuts off and the car slow dramatically. All 5 times this has happened the vehicles behind me have had to slam on their brakes in order to avoid running me over. Once it was a triaxle dump truck, fully loaded, he went off the right side of the road and almost hit the guardrails to avoid the collision. The car has been tested at our dealership (Jenkins Hyundai) and they have confirmed the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454055February 25, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My horn failed and was replaced in March of 2021. It stopped working again in January of 2022. The dealer replaced the horn the first time and another horn is on order with an unknown date of when the part will be available. This is a safety concern for me. I drive in the country and many deer run in the road. There has also been an incident where a child ran infront of my car while in my home city. Not having a horn poses a risk to me and others. I would not expect a car that is less than 2 years old to have a horn go out twice. I have driven 50 years and have never had a horn break. There was no warning prior to horn failure nor do I know how long the horn was broke.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436123October 9, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
Received this code from the car: DTC C223986 DTC System CHASSIS DTC Sub System LKAS But NO ONE can tell me what it means...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432875September 14, 2021
SERVICE BRAKES
The regenerative brake system failed to operate as it normally does, and no indicator lights came on on the dashboard. This unexpected loss of braking force nearly caused me to hit the car in front of me. I had recently disengaged cruise control and was approaching a red light. I pressed my foot on the brake pedal and felt no response from the car. I lifted my foot and pressed again two or three times with no response, neither deceleration nor any change in the regenerative braking meter on the dashboard. I had to press the brake all the way to the floor before the mechanical brakes were activated. This loss of braking power greatly increased my stopping distance and I narrowly avoided hitting the car in front of me. Once the light turned green, I accelerated and tested the brakes again and everything seemed to be working fine, including the regeneration meter. No indicator lights of any kind came on during this incident. This occurred approximately a week ago. I have owned the car for approximately three weeks, and have not experienced any similar issues in the two weeks prior to the incident or in the week since. I have not yet taken it to the dealership as I would not be able to reproduce the issue for them. I will gladly cooperate with any inspection needed to better understand this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432408September 10, 2021
SERVICE BRAKES
This issue is easily repeatable, when braking if you hit a bump (pot hole, etc.) the braking power is greatly reduced & the brake pedal becomes almost impossible to push down to stop the car, making it very hard to stop even when not coming to an abrupt stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421743June 21, 2021
ELECTRICAL SYSTEM
The traction battery on my Ioniq 2020 went bad after 3 months. The diagnostic panel warned me of an electric issue and the range dropped drastically. The dealer changed the battery no questions asked. My vin wasn't part of the recall. I wonder if the recall should have included a broader range of vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420926June 14, 2021
UNKNOWN OR OTHER
On June 10, 2021, when driving from Topeka, KS to Park Ridge, IL, there was a failure in both the Adaptive Cruse Control System as well as the Lane Keeping Assistance System. The ACC system started the car moving forward from a complete stop without my intent and the LKA turned the car to the right striking a semi trailer that was completely stopped. Additionally there was no warning from the Forward Collision Warning system
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11403230March 16, 2021
STRUCTURE:BODY
GLASS SPONTANEOUSLY CRACKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355068September 15, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ON 3/27/2020 I PURCHASED A HYUNDAI IONIQ 2020 WHICH ADVERTISED ON THE WINDOW STICKER VEHICLE INCLUDES ADVANCED SAFETY FEATURES BIND SPOT COLLISION AVOIDANCE ASSIST AND REAR CROSS TRAFFIC COLLISION AVOIDANCE ASSIST. UNFORTUNATELY, THE MANUFACTURER NOTIFIED ME ON 8/24/2020 THAT THE VEHICLE WAS NOT MANUFACTURED AS ADVERTISED. THE FEATURES CAN'T BE ADDED AFTER THE MANUFACTURING PROCESS. THE MANUFACTURER OFFERED ME $500 FOR MY INCONVENIENCE WHEN I REQUESTED A VEHICLE BUY-BACK TO REPURCHASE THE LIKE KIND VEHICLE WITH THE INCLUDED SAFETY FEATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349064August 13, 2020
SERVICE BRAKES
I WAS DRIVING ON A 6 LANE RD., NEARING AN INTERSECTION. I WAS IN THE MIDDLE LANE, TRAFFIC ON BOTH SIDES OF ME. WHEN I APPLIED THE BRAKES TO STOP THE CAR, MY BRAKES FAILED. I ENDED UP HITTING THE CAR IN FRONT OF ME. I WAS LUCKY THAT WE WERE ALL DRIVING AT A VERY SLOW SPEED AN I DID NOT HAVE SERIOUS INJURIES, JUST ONE WEEK OF NECK AND BACK PAIN. THE BRAKES FAILING HAPPENED ONCE BEFORE. MY DAUGHTER WAS AT AN INTERSECTION WITH NO TRAFFIC. THE LIGHT CHANGED TO YELLOW. WHEN SHE TRIED TO APPLY THE BRAKES, THEY FAILED AND SHE HAD TO GO THROUGH THE YELLOW LIGHT. WHEN SHE TRIED OUT THE BRAKES AFTER THAT, THEY WORKED AGAIN. THE CAR HAS ONLY 973 MILES ON IT. WE HAD IT ONLY FOR 6 WEEKS AS A NEW VEHICLE. THE ACCIDENT HAPPENED ON JULY 15. HYUNDAI CALIFORNIA HEADQUARTERS CALLED US ON THE 20TH OF JULY. THEY CLAIMED, WE HAD CONTACTED THEM, WHICH IS NOT TRUE.THEY REQUESTED THAT NOTHING BE DONE ON THE CAR UNTIL THEY HAD A CHANCE TO INSPECT THE CAR. YESTERDAY (8/12/20) THEY TOLD US THAT IT WOULD TAKE 6 TO 8 WEEKS TO REPAIR THE CAR. THIS IS FISHY, THE CAR WA IN THE CHICAGO AUTO SHOW AND ENDED UP AT OUR DEALER. I BELIEVE THEY SOLD US A BETA MODEL. BUT THEY WILL NOT ADMIT TO ANYTHING. WE HAVE NEVER HAD HEADQUARTERS OF ANY CAR MANUFACTURER GETTING INVOLVED AFTER AN ACCIDENT. MONDAY OUR CAR RENTAL PAYN=MENT BY OUR INSURANCE COMPANY WILL END AND WE WILL NOT HAVE A CAR AVAILABLE. SO FAR HYUNDAI DOES NOT SEEM TO CARE.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11342715August 1, 2020
UNKNOWN OR OTHER
8-1-2020 HYUNDAI MOTOR AMERICA LETTER RECEIVED THAT ORIGINAL WINDOW STICKER HAD INCORRECT INFORMATION AND IS NOT EQUIPPED WITH BLIND SPOT AND REAR CROSS TRAFFIC COLLISION AVOIDANCE ASSIST SYSTEMS; HOWEVER THESE VEHCLES ARE EQUIPPED WITH BLIND SPOT AND REAR CROSS TRAFFIC COLLISION WARNING SYSTEMS. HOW MANY OTHER BUYERS WERE MISLED BY THE WINDOW STICKER AND SOLD A CAR WITH MORE EXTENSIVE SAFETY EQUIPMENT THAN WHAT THEY ACTUALLY RECEIVED? SHOULD HYUNDAI RECALL THE VEHICLE TO INSTALL THE DEVICES AS ADVERTISED AND SOLD OR REIMBURSE THE BUYERS FOR THE DIFFERENCE AND THE LESSER VALUE CAR SOLD? MY CAR WAS STATIONARY AND NO MALFUNCTION KNOWN YET, BUT LACK OF ASSIST FUNCTION MAKES THE CAR LESS SAFE THAN REPRESENTED WHEN SOLD TO ME. THE DEFICIENCY, ERROR NOTICE LETTER IS NOT DATED AND DOES NOT OFFER TO CORRECT THE MISREPRESENTATION OR REFUND THE COST OF INSTALLING THIS SYSTEM, AND DOES NOT OFFER TO INSTALL IT AFTER THEIR ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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