Hyundai Elantra Complaints (2018)

284 consumer complaints on file.

#11501833January 15, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Without any warning, the vehicle suddenly shut off while driving in a very busy intersection. It was able to be started two times as we tried to get out of the way of other moving vehicles but it eventually had to be towed. There were no warning lights that appeared on the vehicle to give us any indication something was wrong. It was towed to the dealership and we were told that there was engine damage, the engine needed to be replace and that it would not be covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496585December 8, 2022
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
My car was stolen because of how easy it is to start it without a key.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495563November 30, 2022
ENGINE, EXTERIOR LIGHTING, POWER TRAIN
My daughter is in college in Tallahassee. About 4 months ago, she told me that when she presses the accelerator, the car doesn’t go as fast as it should. In July 2022, the car was serviced in Tallahassee at the dealership; however, none of this is reflected on the receipt. In November she came home to Palm Beach County, on her way back, she told me that she was having the same issue when she pressed the accelerator. She made it to Tallahassee and I had her take it to the dealership. The Service Manager called me and said she had gone over the recommended miles for an oil change and this may have caused damage to the engine; however, he decided to change her oil and spark plug which coated about $318. She drove the car for a few days and noticed a loud tapping noise; also, the car rolls in all gears, and the same issue with when pressing the accelerator. Upon taking it back to the dealer, they told me that the engine would have to be replaced at a cost of $9500. The car had sat at the dealer since November 14, 2022 because no one would call back; provide updates after I started questioning the issues with other vehicles like this one based on my research. In addition, I was told the manufacturers warranty did not apply to my daughter’s car because she was the 2nd owner. I had the car towed today, November 30, 2022 to AAMCO. It is available if needed. This issue has put my daughter at risk because Tallahassee is very hilly. The vehicle not getting enough speed to drive up a hill, pass vehicles or possibly be hit from behind puts my daughter and others at risk. The dealership has indicated there is a problem with the engine that will require it to be replaced. The vehicle was inspected by Werner Hyundai in Tallahassee who said there was an issue with the engine. It is now at AAMCO. Outside of my daughter indicating the problem, I am not aware of any other warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492952November 9, 2022
ELECTRICAL SYSTEM, ENGINE
The engine suddenly started stalling at stop sign or red lights at random times and the engine immobilizer light came on along with check engine and oil light. This was dangerous when turning left at an intersection. Car would be fine after restarting the car. Other times the ESC malfunction light would show while driving and the engine would not accelerate properly on the highway and the engine would also start jerking at times. Dealer said they could not fix it as this was an intermittent issues and they could not reproduce the issue when given for repair. Dealer and company did not agree to do a complete check and replace sensors, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492236November 4, 2022
AIR BAGS
The contact owns a 2018 Hyundai Elantra. The contact stated that while driving at 55 MPH, the contact crashed into a deer causing severe damage to the vehicle. No warning lights were illuminated. The air bags failed to deploy. The vehicle was towed to a tow yard. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 163,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11491405October 29, 2022
LANE DEPARTURE: WARNING, EXTERIOR LIGHTING, SERVICE BRAKES
My headlights on left side (low beam)and right side (high beam) have each burned out three times. My high mounted brake light has been replaced at least five times as well as my left and right brake lights. Now both of my tag lights went out and a right tail light. Also brakes keep grinding even after I replaced pads and rotors and NTB National Tire is telling me it’s in electrical braking system or calipers. My car had 94,000 miles on it and I’ve never had any car have caliper problems with low mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490273October 21, 2022
ELECTRICAL SYSTEM, WHEELS, ENGINE
My Elantra was taken by theft. Rear driver side door broken. Ignition harness torn apart and the car was driven away from my senior living home parking lot on July 23rd at 3 P.M. Police were called but car was taken off the lot before they arrived. I received call from police on July 27th that the car was in an impound lot in St. Paul. Drivers side front tire blown out, wheel severly damaged. Some body scratched in left rear. Front passenger seat badly stained. Other damage unknown. Vehicle been at Walser Hyundai since about August 1st. Shop waiting for parts for repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488890October 12, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Financed last year (2021) at 38,000 miles, financing a vehicle i wish I knew to do research before hestitly excepting my first offer, first waring was on the test drive. The car had to be towed back to dealership because the battery was dead. In the sub-zero cold, the battery with read low and this causes electrical issues, from remote start not working to unable to open the doors. The more common and reaccuring issue that is getting worst is the lack of excellaration when taking off. Realizing this drastic difference recently, I know there is some thing happening, but I have not had much good customer service when I have brought issues to dealership and services center. Also issues with harness for the back left lights. The harness that holds the bulb keeps burning out. Dealer has never fixed when I immediately experience this issue and they just replaced the bulb twice until they realized the real problem and told me it would cost me $160
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487254September 30, 2022
ENGINE
The contact owns a 2018 Hyundai Elantra. The contact stated that while her son was driving at an undisclosed speed, there was a loud sound coming from underneath the vehicle with the check engine warning light illuminated. Additionally, there was smoke coming from the front end of the vehicle. Another driver alerted her son that there was a flash of flame coming from underneath the vehicle. The vehicle was towed to the dealer where it was determined that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed her that the vehicle was out of warranty and offered to cover 60% of the repair cost. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484966September 17, 2022
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The car has a security vulnerability where the car is able to start without the key being present. Also, the engine will shutter randomly (car will shake) when in idle. This happens especially the first few minutes from a cold start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484395September 14, 2022
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
My car will shut off as I’m driving it. I was going thru a busy intersection and my car turned off, I was in my car with my 3 babies traffic backed up and almost got slammed into. I had to get out and push my car to the side of the road. The check engine light started flashing then the whole dashboard started flicking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484157September 13, 2022
ENGINE
While driving lost acceleration, car stalled multiple times. No dash light on at all when this happens. Having to add oil to my engine between oil changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484291September 13, 2022
ENGINE
The contact owns a 2018 Hyundai Elantra. The contact stated while driving 35 MPH, she depressed the accelerator pedal and the vehicle began to jerk and shake from the front end. The vehicle also hesitated prior to responding to the accelerator pedal being depressed. The contact stated no warning light was illuminated. The failure had become a recurring failure. The contact had taken the vehicle to a local dealer however, the vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481649August 28, 2022
UNKNOWN OR OTHER
There is no immolizer the car can stolen with usb cord
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480094August 18, 2022
ENGINE
While driving, the acceleration stopped working and loud clanging noises were heard in the engine. There were no warning lights, nothing. I was driving on a busy road and the lack of acceleration created a major safety hazard for me and the vehicles around me. I eventually pulled over and restarted the car. It happened three more times on the way home. I got the car to my local mechanic and he said that it was the engine and it needed to be replaced. He saw this many times before on this model and told me to bring it to the dealer. I had the car towed to the Hyundai dealer/service center in Milford, Connecticut. I am waiting for them to look at it. I know that this has happened to many others with a 2018 Elantra and I am very upset that the car failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477963August 6, 2022
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Engine stalls while driving. No warning, intermitted full shut down of the engine. Can happen multiple times in a row, only making it a few hundred feet before stalling again. The only remedy is to put the car in park and start the engine again, however, that is not always easy to do when on the road, and the car can only drift and brake. It is not safe when the car stalls, especially in traffic -- can be dangerous to myself and others on the road if I am unable to pull the car over or get it to start up again on the interstate. I have been to a mechanic, and 2 dealerships who claim they cannot replicate the problem, and even when it stalled in the parking lot when I was leaving, there were no error codes on the computer. This being said, without a code or a proper diagnosis, I am at a standstill because "nothing can be done or authorized' by Hyundai without a code. I have been suggested by both dealerships to try and run it and 'kill the engine' because it is still under warranty for another 15,000 miles--but this puts myself and other drivers at risk because the car is unsafe to drive. There is a code from July 16, 2020, a little less than 2 months before I purchased the car about an engine light, this has yet to be addressed. This problem appeared out of nowhere one day while driving on the interstate and has been an issue ever since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476792July 31, 2022
STRUCTURE:BODY
Car paint delamination (roof), Pearl White color. Car is 4 years old, 51,000 miles, garage kept. Paint peeling off of roof down to car metal. This delamination should not be occuring at all with a 4 year old car. Have contacted Hyundai Corporate with pictures. Claim number issued. Contacted local dealership where I purchased car new in April 2018. They have taken pictures, sent information , pictures to Hyundai Corporation. Waiting to hear what action Hyundai Corporation will take to correct issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475890July 26, 2022
ENGINE
The contact owns a 2018 Hyundai Elantra. The contact stated while driving approximately 35 MPH, the vehicle stalled and lost motive power. The check engine warning light illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed; however, the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V301000 (Engine). The manufacturer was notified of the failure. The approximate failure mileage was 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474962July 20, 2022
EXTERIOR LIGHTING
While driving at night the headlights turn off. The headlights are set to auto at all times. The headlights will come back on when the switch is moved to the on position. This occurs almost nightly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472572July 6, 2022
ENGINE
My husband was driving the car when all of a sudden it stalled during morning rush hour traffic. As traffic zipped by us he quickly put the car in neutral and started the car. When it turned back on the car made a loud knocking noise. He proceeded to drive back home where it stalled one more time. When he was getting close to the house the knocking noise got louder. He then called our local Hyundai dealership and they stated that they would not inspect the car for well over a week. We then had a mechanic come over the house to take a look at it. The mechanic stated that we didn’t have any oil left in the engine. Even though we had an oil change three months, the engine had burned through all of the oil. We bought oil to fill the engine but chose not to drive the car anymore out of fear for our safety and of messing up the engine any further. The car has not been inspected yet by the manufacturer, but we are speaking to Hyundai Consumer Affairs about it. Also, before the incident and at the time of, there was no lights or warnings for the engine or that it was missing oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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