Hyundai Elantra Complaints (2013)

1,324 consumer complaints on file.

#10552399November 15, 2013
SUSPENSION
THE REAR OF THE CAR SHIFTS DRAMATICALLY WHEN HITTING EVEN SMALL BUMPS IN THE ROAD AT SPEEDS FROM 25-30 MPH UP TO HIGHWAY SPEED. SHIFTS OCCUR EVEN MORE DRAMATICALLY WHEN GOING OVER A BUMP ON A CURVE. CHECKED TIRE PRESSURE AND HAD MECHANIC TAKE A LOOK. I HAVE SEEN POSTS OF OTHERS WITH THIS VERY COMPLAIN, BUT HAVE NOT SEEN IT ADDRESSED BY HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552248November 14, 2013
SERVICE BRAKES
I WAS ON MY WAY TO WORK, WHEN I NOTICED THERE WAS A NEW WARNING ON MY DASHBOARD AND SO WHEN LOOKING UP WHAT IT MEANS IN MY BOOK, IT PERTAINS TO MY BRAKES!! WHEN I CALLED THE DEALER TO SCHEDULE AN APPT ABOUT ANOTHER ISSUE I AM HAVING WITH THE CAR, I TOLD HER ABOUT THIS ONE TOO. SHE SAID WE NEED TO GET YOU IN ASAP TO HAVE IT LOOKED AT. I COULD TELL BY HER TONE, THIS WAS NOT A GOOD THING. I EXPRESSED TO HER THAT I HAVE A (19 MO OLD), OF WHICH I CANNOT HAVE ANY MAJOR DEFAULTS WITH MY CAR, ESPECIALLY WHEN DRIVING WITH HER IN IT- WHICH IS ALL THE TIME! I ASKED HER IF THIS WAS IN CONJUNCTION WITH MY BRAKES MAKING A GRINDING NOISE AND SHE SAID SHE DIDN'T KNOW. I TOLD HER I HAVE ONLY HAD THE (NEW OFF THE LOT) FOR A YEAR OR MORE AND HAVE HAD A STRING OF ISSUES. I AM NOT IMPRESSED TO SAY THE LEAST!! THIS IS MINOR IN COMPARISON TO SOME, BUT THE UPHOLSTERY ON MY SIDE ON THE RIGHT (FLOOR BOARD) HAS COMPLETELY TORN APART. IT ALMOST LOOKS LIKE SOMEONE HAD CUT IT, LIKE WHEN I BROUGHT MY CAR IN THE LAST TIME TO GET WORKED ON FROM THIS DEALER. SHE ASSURED ME THEY WOULD NEVER CUT THE FLOOR AND I SAID WHAT HAPPENED TO IT THEN AND SHE SAID A POOR JOB WHEN MADE BY HYUNDAI. GRANTED, THEY ARE GOING TO REPLACE IT, BUT NOW I HAVE A MORE IMPORTANT ISSUE TO ATTEND TO- MY BRAKES. BAD UPHOLSTERY IS NOT GOING TO PUT ME OR MY DAUGHTER IN DANGER, BUT BAD BRAKES WILL! WHEN I ASKED THE DEALER IF ANY OF MY CURRENT AND PAST ISSUES WITH THIS CAR IS NORMAL, SHE SAID TO BE HONEST- NO IT IS NOT! IF I HAVE TO CONTACT HYUNDAI, I WILL AND I WILL NOT GIVE UP UNTIL MY ISSUES HAVE BEEN RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551699November 10, 2013
EXTERIOR LIGHTING
THE DAY TIME RUNNING LIGHTS ON MY NEW 2013 ELANTRA DO NOT WORK PROPERLY. THE LIGHTS DO NOT COME ON AUTOMATICALLY. THE OWNER'S MANUAL DOESN'T PROVIDE CORRECT INFORMATION ON HOW THIS FEATURE WORKS. THE ONLY WAY TO HAVE DAY TIME RUNNING LIGHTS IS TO TURN ON THE PARKING LIGHTS, WHICH ALSO MEANS THE TAIL LIGHTS AND THE DASH LIGHTS COME ON. HOW CAN A DEALER CLAIM THE DAY TIME RUNNING LIGHT FEATURE IS INCLUDED WHEN IT TRULY ISN'T. THIS IS A DANGEROUS SITUATION AND NO WAY ARE THESE TRULY DAY TIME RUNNING LIGHTS. WHY NO RECALL ON THIS PROBLEM?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550139October 30, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, SHE ATTEMPTED TO PARK THE VEHICLE WHEN THE VEHICLE ACCELERATED UNEXPECTEDLY. THE CONTACT ALSO MENTIONED THAT THE VEHICLE PROCEEDED TO CRASH INTO A POLE. THE AIR BAGS DID DEPLOY HOWEVER, THE CONTACT SUSTAINED INJURIES TO THE RIGHT ANKLE, MID SECTION AND THE SPINAL CORD. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN IMPOUND YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE ACCELERATION FAILURE. THE FAILURE MILEAGE WAS 25,278.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10546683October 3, 2013
FUEL SYSTEM, GASOLINE
I PURCHASED THIS VEHICLE BASED ON THE GAS MILEAGE RATING AND THE 5 STAR SAFETY RATING. I TRADED A 2012 VW PASSAT SE FOR THE ELANTRA GT. THE ELANTRA COST $5,000 LESS, BUT THE INSURANCE IS $600 MORE ANNUALLY. THE VW WAS RATED 31 MPG HIGHWAY, BUT AVERAGED 33+ MPG HIGHWAY: THE ELANTRA WAS RATED AT 37 MPG HIGHWAY, BUT AT 4 DIFFERENT SPEEDS (RESETTING THE INDICATOR BETWEEN SPEEDS), THE BEST MILEAGE IS 32 MPG. TO MAKE MATTERS WORSE, THE CAR HAD TO BE REFUELED AT 400 MILES BECAUSE OF THE SMALL GAS TANK. NOT TOUTING THE VW, BUT I DROVE 540 BETWEEN FILLUPS. I AM SEEING A LOT OF HYUNDAI'S ON THE ROAD, BUT THIS CAR IS A BIG DISAPPOINTMENT. THE NHTSA HAS A 5 STAR SAFETY RATING, SO WHY DOES MY INSURANCE COST MORE? HOW CAN THE GOVERNMENT ALLOW A 37 MPG RATING ON A CAR THAT GETS AT BEST 32 MPG ON THE HIGHWAY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546559October 2, 2013
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
ON 8/11/13 THE 2013 HYUNDAI ELANTRA THAT WAS PURCHASED 6/3/13 AT THE FRED BEANS DEALERSHIP IN DOYELSTOWN, PA. UNINTENTIONALLY ACCELERATED AND CRASHED INTO A CONCRETE WALL IN THE PARKING LOT AT KING OF PRUSSIA MALL IN KING OF PRUSSIA PA. THE CAR WAS TURNING INTO A PARKING SPACE AND WHEN THE GAS PETAL WAS APPLIED THE CAR ACCELERATED FULL SPEED INTO THE WALL. THIS IS THE SECOND TIME THIS HAS HAPPEN TO A CAR THAT WAS ONLY 9 WEEKS OLD. IT HAD HAPPENED IN OUR DRIVEWAY 4 WEEKS PRIOR TO THE COLLISION ON 8/11/13, BUT THE CAR WAS BROUGHT UNDER CONTROL AND WE ASSUMED IT WAS JUST NOT BEING FAMILIAR WITH A NEW CAR. THE CAR WAS IMMEDIATELY TOWED TO THE DEALERSHIPS BODY SHOP FOR INSPECTION AND A CLAIM WAS OPENED WITH HYUNDAI CUSTOMER ASSURANCE. THE CAR WAS INSPECTED BY AN INDEPENDENT INSPECTOR SEVERAL WEEKS LATER AND AFTER 6 WEEK WE HAVE RECEIVED A LETTER STATING THAT THERE WAS NO FAILURE ON THE MANUFACTURERS PART AND THERE WAS NOTHING THEY COULD DO. I HAVE REQUESTED TESTING RESULTS AND DOCUMENTATION FROM HYUNDAI AND I WAS TOLD IT WAS CLASSIFIED, SO I ASKED FOR A LIST OF TESTS PERFORMED AND IT CANNOT BE GIVEN TO US. WE HAVE RECEIVED SEVERAL LETTER FROM HYUNDAI, NONE OF WHICH HAD A PERSONS LAST NAME OR ANY NAME AT ALL. I HAVE HAD THE CAR'S BODY WORK REPAIRED AND HAVE TRIED TO TRADE THE CAR INTO THE DEALERSHIP FOR ANOTHER NEW CAR BUT THE DEALERSHIP WILL REQUIRE ANOTHER SUBSTANTIAL DOWN PAYMENT WHICH MAKES THIS OPTION UNFEASIBLE. THE DEALERSHIP HAS NOT HAD ANY CORRESPONDENCE WITH THE MANUFACTURER AND HAS REQUESTED I FORMALLY ASK FOR SOME MONETARY RELIEF TOWARDS THE NEW CAR REPLACEMENT. I HAVE MADE SEVERAL REQUESTS AND HAVE GOTTEN A FINAL "NO" DECISION FROM HYUNDAI. THE CAR HAS AND STILL SITS AT THE DEALERSHIP AND I WILL NOT ALLOW MY DAUGHTER TO DRIVE AN UNSAFE AN UNDOCUMENTED CAR. PLEASE LET ME KNOW HOW TO PROCEED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10545021September 23, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 40 MPH, THE CONTACT ATTEMPTED TO DECELERATE BUT THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544807September 22, 2013
STEERING
CAR WANDERS ON ROADWAY, RETURNED CAR TO TWO DIFFERENT DEALERS THREE TIMES, THE FIRST DEALER TOLD ME THERE WAS 60PSI IN ONE TIRE, THE TIRES WERE ADJUSTED AND WAS TOLD THAT THIS WOULD FIX THE PROBLEM, IT DID NOT. THE SECOND TIME I TOOK THE CAR IN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE CAR AND IT WAS WITHIN SPECS, AND THAT I MAY BE HAVING PROBLEMS ADJUSTING TO THE ELECTRONIC STEERING, AND THAT IF I HAD BOUGHT THE CAR FROM HIS DEALERSHIP THAT HE WOULD WORK SOMETHING OUT WITH ME. AFTER TALKING TO THE COMPANY ABOUT THIS PROBLEM, I HAD THEM MAKE THE LAST ARRANGEMENT TO GET THE CAR IN TO THE ORIGINAL DEALER WHERE I WAS TOLD ONCE AGAIN THAT THERE WAS NO PROBLEM WITH THE CAR. I'M 54 YEARS OLD, AND HAVE DRIVEN MANY CARS, AND THIS ONE IS A NIGHTMARE TO DRIVE, CAN YOU HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544595September 20, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH IN A DIM AREA, THE LOW BEAM HEAD LIGHTING APPEARED TO BE DIMMER THAN NORMAL. THE CONTACT STATED THAT THE FAILURE POSED AS A SAFETY HAZARD BECAUSE HE RESIDED IN A MOUNTAINOUS AREA. THE VEHICLE WAS NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT BEEN NOTIFIED OF THE CONTACT'S CONCERNS. THE APPROXIMATE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543592September 14, 2013
AIR BAGS, STRUCTURE:BODY, ENGINE
I REAR ENDED A CAR AND NEARLY TOTALED MY CAR. FOR SOME ODD REASON THE AIRBAG NEVER DEPLOYED DURING THE TIME OF IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10543313September 12, 2013
AIR BAGS
I RECENTLY LEASE THE ABOVE VEHICLE FROM LOCAL DEALER UNIVERSAL HYUNDAI IN ORLANDO. AFTER DRIVING A SHORT DISTANCE I REALIZED THAT THE PASSENGER AIRBAG LIGHT WAS LIT (MEANING OFF) EVEN THOUGH MY WIFE WAS IN IT. I CONTACTED THE DEALERSHIP WHO HAD ME SPEAK TO A SERVICE ADVISOR (SCOTT). HE TOLD ME THAT I SHOULD BUY A PILLOW SINCE MY WIFE WAS ONLY ABOUT 103 POUNDS IN WEIGHT, AND THAT THERE WERE NO ADJUSTMENTS WHICH COULD BE MADE TO THE SEAT. THIS DID NOT MAKE SENSE TO ME SO I CONTINUED TO MY SALES REP(GEORGE SPENCER). HE HAD THE SERVICE MANAGER (NESTOR DIAS) CONTACT ME AND HE BASICALLY TOLD ME THAT UNDER 150 POUNDS THE AIRBAG WON'T DEPLOY. IF I HAD REALIZED THIS UP FRONT, I WOULD NEVER HAVE LEASED THE ELANTRA. NOW, THE AIRBAG LIGHT GOES ON AND OFF WHEN IT CHOOSES. I LOVE MY WIFE AND AM TRULY CONCERNED ABOUT HER SAFETY. PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543384September 12, 2013
SERVICE BRAKES
I HAD TO STOP MODERATELY HARD AT 50 MPH AND WHEN I DID MY BRAKES MADE A LOUD GRINDING NOISE AND VIBRATED VERY ROUGH. I FOUND OUT THERE WAS A HYUNDAI TSB CAMPAIGN FOR THE BRAKES ISSUED DECEMBER 2012 AND THAT THEY SHOULD HAVE BEEN REPLACED BY THE DEALER BEFORE THE CAR WAS SOLD BUT THE DEALERSHIP (KEY HYUNDAI IN JACKSONVILLE, FL) NEGLECTED TO REPLACE THE DEFECTIVE PADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542249September 6, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE DAYTIME RUNNING LIGHTS WERE NOT ENGAGING AUTOMATICALLY WHEN STARTING THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE PARKING LIGHTS NEEDED TO BE ACTIVATED IN ORDER FOR THE DAYLIGHT RUNNING LIGHTS TO OPERATE NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541945September 4, 2013
ELECTRICAL SYSTEM, WHEELS, SUSPENSION, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I PURCHASED A NEW 2013 ELANTRA GT IN MAY OF THIS YEAR. A WEEK AFTER TAKING IT HOME THE TIRE PRESSURE LIGHT WENT OFF WHILE DRIVING. WE PULLED OVER & IMMEDIATELY BLUE LINK SENT AN ALERT TELLING ME A MALFUNCTION IN MY TPMS WAS FOUND & TO TAKE THE CAR TO SERVICE ASAP. TOOK IT TO THE DEALERSHIP & WAS TOLD THAT IS WAS A SIMPLE LEARNING FAILURE. RESET CODE & WAS SENT ON MY WAY. THE NEXT WEEK THE CAR DID THE SAME THING WITH THE TPMS. BACK TO THE DEALER IT WENT. HAD IT SCANNED AGAIN. WAS TOLD NOTHING WAS WRONG & THEY CLEARED THE CODES THRU BLUE LINK. I WAS THEN TOLD TO JUST IGNORE IT & IT SHOULD BE OK. MOSTLY IT IS JUST ELECTRONICALLY INTERFERENCE. I PARKED THE CAR & USED MY HUSBANDS CAR FOR A WHILE. I START USING MY CAR & GOING DOWN 295 IT HAPPENED AGAIN. PULLED OVER & BLUE LINK SENT THE ALERT AGAIN. CALLED THE DEALERSHIP & MADE AN APPOINTMENT. I WAS TOLD THAT THEY HAD A CERTIFIED HYUNDAI PROFESSIONAL TECHNICIAN THAT WAS GOING TO LOOK MY CAR OVER. AFTER 4 HRS OF WAITING I WAS GIVEN A PAPER ASKING ME NOT TO USE ELECTRONICS IN THE CAR AS THIS WAS CAUSING MY TPMS ISSUE. THEY PAPER WAS DATED MARCH 2007. REALLY? AT THAT POINT I WAS FRUSTRATED SO I CALLED HYUNDAI CORP OFFICE. AFTER AN HR CONVERSATION I WAS TOLD TO TAKE IT TO ANOTHER DEALERSHIP FOR SERVICE. SO THAT FRIDAY OFF THE CAR WENT TO ANOTHER DEALERSHIP. AT THE DEALERSHIP I WAS TOLD THAT THE CAR NEEDED AN ALIGNMENT BAD & THAT MY TIRES WERE OVER INFLATED BY 8LBS EACH. SO 3 HRS & A LOT OF PATIENCE I WAS TOLD THE CAR WAS ALL SET. 20 MINS AFTER LEAVING THE DEALERSHIP THE TPMS LIGHT GOES OFF AGAIN WITH THE BLUE LINK ALERT TO SERVICE THE CAR ASAP. THE FOLLOWING DAY BACK TO THE DEALERSHIP AGAIN. THIS TRIP I WAS TOLD I NEEDED A SENSOR CHANGED. 3 HRS LATER I LEAVE & HALF WAY HOME TPMS AGAIN. THAT'S 5 TIMES NO REPAIR. NOW THEY CAN'T PROVIDE ME A LOANER BUT WANT TO KEEP THE CAR OVERNIGHT. CAR HAS BEEN PARKED FOR 2 WEEKS WAITING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538249August 31, 2013
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
I FIND THE LACK OF A SPARE OR DOUGHNUT, NOT PROVIDED ON THIS MODEL TO BE A ABSOLUTE ACCIDENT AND SAFETY ISSUE WAITING TO HAPPEN. MOST FLATS TODAY BECAUSE OF SO MUCH DEBRIS ON OUR ROADS CAUSE MOST TIRES TO INCCUR DAMAGE UNREPAIRABLE WITH A AREOSOL CAN.AS FAR AS HAVING ROAD SERVICE SOLVING AND REPLACING THE TIRE THERE ARE SO MANY DIFFERENT SENARIOS THAT AFFECT THE REPAIR OR REPLACEMENT AND TOWING OF THE VEHICLE CONSEQUENTLY PUTTING THE DRIVER AND HIS PASSENGERS IN HARMS WAY. THESE TYPE BREAKDOWNS ON BUSY HIGHWAYS AND LESS TRAVELED ROUTES ONLY EXPOSE THE DRIVERS AND PASSENGERS TO ADDITIONAL SAFETY ISSUES. IF THIS UNIT HAD A DOUGHNUT SPARE IT COULD BE INSTALLED AND ON THE VECHILE AS SOON AND AS FAST AS ROAD SERVICE ARRIVES. ISSUES ON ROADS LESS TRAVELED ON HOLIDAYS,WEEKENDS,AND LATE AND VERY EARLY HOURS ,AND THE NEED TO FIND A SHOP TO PURCHASE A TIRE AND A PLACE TO SPEND THE NIGHT BECOME A LARGER ISSUE THAN THE FLAT TIRE. AS FAR AS NOT PROVIDING A SPARE BECAUSE IT ELIMINATES WEIGHT AND WILL INCREASE MPGS IS A BOGUS PREMISE ON THE PART OF AUTO MAKERS. UNFORTUNATELY I BELIEVE WE WILL SEE INJURYS AND SADLY SOME DEATHS RESULTING BECAUSE OF THE ABSENCE OF A SPARE OR DOUGHNUT. THESE SAD CIRCUMSTANCES WILL RESULT IN LAW SUITS AND CLASS-ACTION LITIGATION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537592August 27, 2013
SUSPENSION, STEERING
THE 2011 THROUGH 2013 ELANTRA'S HAVE THIS SAME INHERENT ISSUE IN WHICH THE REAR OF THE CAR IS NOT ENGINEERED TO MAINTAIN A STRAIGHT LINE OR TRACK PROPERLY OVER BUMPS AND DIPS IN THE ROAD. I HAVE TAKEN MY 2013 ELANTRA LIMITED TO MCCARTHY BLUE SPRINGS HYUNDAI AND CALLED HYUNDAI CUSTOMER SERVICE AND REQUESTED CONTACT BY THEIR DISTRICT SERVICE MANAGER OVER THE PAST YEAR BUT IT HAS BEEN OVER 2 MONTHS AND NO RESPONSE FROM THE DISTRICT SERVICE MANAGER (TODAY IS 8-27-2013). THE SERVICE DEPARTMENT KNOWS THIS IS AN ISSUE BUT SAY ITS THE WAY THE CAR IS MADE AND THERE'S NOTHING THEY CAN DO ABOUT IT. THE PROBLEM IS AN ISSUE IN TURNS AND CAN KICK THE CAR OUT OF LINE IN WET, SNOWY OR ICY CONDITIONS SO MUCH THAT THE VEHICLE STABILITY ASSIST MUST INTERVENE. THESE ARE NOT CONDITIONS THAT MY OTHER CAR HAS AN ISSUE WITH OR ANY CAR THAT I'VE OWNED IN THE PAST THAT DID NOT HAVE VSA. THE ISSUE IS NOT DUE TO THE REAR END OF THE CAR BEING LIGHT DUE TO NOT HAVING A SPARE TIRE AS SOME HAVE BEEN TOLD, THIS ISSUE IS PURELY THE FAULT OF HYUNDAI AND MAY EVEN INVOLVE THE ELECTRIC POWER STEERING NOT BEING PROPERLY TUNED TO MAINTAIN A STRAIGHT LINE AS THE WHEEL WILL ABRUPTLY RETURN TO A POSITION FAR LEFT OF CENTER. I HAVE SPOKEN WITH OTHER 2011 TO 2013 ELANTRA OWNERS AND THEY HAVE THE SAME COMPLAINTS AND I HAVE DRIVEN OTHER CARS AND THEY EXHIBIT THE SAME ISSUE. ITS LONG OVERDUE FOR A RECALL NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536933August 23, 2013
STEERING
BEING A 40 PLUS YEAR DRIVER AND AN INDIANA CDL LICENSE HOLDER I CAN NOT KEEP THIS CAR BETWEEN THE LINES AT HIGHWAY SPEEDS. IT WONDERS LEFT THEN RIGHT AND SOMETIMES THE WHEEL SEEMS TO RESIST CORRECTION. I HAVE A 09/03/2013 SERVICE DATE TO HAVE THE CAR LOOKED AT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536125August 19, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO SAFELY PULL OVER AND RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535871August 17, 2013
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
I HEARD AN EXPLOSION AND STARTED FEELING SOMETHING FALLING DOWN ON ME AS I WAS DRIVING. I LOOKED UP TO SEE THE SUNROOF PART OF MY PANORAMIC ROOF HAD SHATTERED AND SHARDS OF GLASS WERE FALLING DOWN ON ME. THIS WAS IN THE MORNING, NOTHING ABOVE ME OR AROUND ME, NO TRUCKS.. JUST A RANDOM BREAK. I CALLED THE DEALERSHIP AND WAS TOLD TO CONTACT MY INSURANCE. I LOOKED ONLINE AND SEE THERE HAVE BEEN MANY ISSUES WITH THE SUNROOFS DOING THE SAME THING ON DIFFERENT MODELS. THE DEALERSHIP IS ORDERING THE REPLACEMENT RIGHT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534638August 10, 2013
WHEELS, TIRES
I WAS AT THE LOCAL MALL AND I LEFT TO GO TO A NEARBY KOHLS, NOT EVEN A MILE AWAY. I NOTICED THAT THE LOWTIRE INDICATOR HAD COME ON AND PARKED THE CAR IN KOHLS PARKING LOT. A COUPLE NOTICED ME STRUGGLING WITH THE EQUIPPED AIR PUMP AND CAME TO HELP. THE TIRE WOULDN'T HOLD AIR AND WE TRIED A CAN OF FIX-A-FLAT. IT DIDN'T HELP EITHER AND WE NOTICED THAT THERE WAS A SMALL HOLE IN THE TIRE WHICH HAD APPARENTLY BLOWN OUT. I STOPPED AT A NEARBY WALMART AND HAD TO PURCHASE A TIRE TO GET HOME. MY HUSBAND AND I STOPPED AT THE DEALERSHIP EARLY THE NEXT MORNING TO SPEAK TO OUR SALESMAN WHO IMMEDIATELY USHERED US TO THE SERVICE MANAGER WHO SAID " NO" NO PROBLEMS WITH TIRES THAT WE KNOW SORRY. THE WHOLE CONVERSATION AND THEIR CUSTOMER SERVICE TOOK ABOUT 2 MINUTES. I TRULY BELIEVE THAT THERE WAS AN ISSUE WITH THE TIRE BUT THEY WERE RELUCTANT TO EVEN DISCUSS IT. THE CAR HAS LESS THAN 1200 MILES. I GUESS IT WAS EASIER TO BE FRIENDLY WHEN SELLING THAN SERVICING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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