Hyundai Elantra Complaints (2002)

342 consumer complaints on file.

#10335872June 11, 2010
AIR BAGS:SIDE/WINDOW, AIR BAGS:FRONTAL
I OWNED 1 2002 HYUNDAI ELANTRA, IN WHICH I WAS INVOLVED IN A SERIOUS ACCIDENT ON THE FREEWAY. MY CAR WAS ONLY 5 MONTHS OLD WHEN THIS ACCIDENT OCCURRED. THIS CAR WAS PURCHASED BECAUSE IT HAD BEEN EQUIPPED WITH 4 AIRBAGS, WHICH INCLUDED HEAD PROTECTION. THIS ACCIDENT OCCURRED ON FEBRUARY 19, 2003. I WAS HIT BY A SEMI TRUCK, MAINLY ON THE DRIVERS SIDE, TO WHICH NONE OF THE 4 AIRBAGS DEPLOYED. HYUNDAI HAD BEEN CONTACTED, TO WHICH THEY CLAIM THERE WAS NO POSSIBLE FAULT OF THE MANUFACTURER. I AM PERMANENTLY DISABLED DUE TO THIS ACCIDENT, WHICH LEFT ME WITH A BRAIN INJURY AS WELL AS NUMEROUS PERMANENT ISSUES. WE ARE WORKING WITH SENATOR TIMOTHY GRINDELL IN THE STATE OF OHIO, TO MAKE "ROAD RAGE" (WHICH HAD BEEN THE REASON FOR THIS ACCIDENT), IN TRYING TO MAKE ROAD RAGE A PUNISHABLE CRIME IN THE STATE OF OHIO. WE HAVE NOT BEEN COMPENSATED IN ANY WAY FROM HYUNDAI MOTOR COMPANY, NOT EVEN ANOTHER VEHICLE, SINCE MY CAR HAD BEEN TOTALED. CAN YOU PLEASE TELL ME IF ANYTHING CAN BE DONE SINCE I RECENTLY FOUND OUT THAT THERE HAS BEEN A RECALL ON THE EXACT PART THAT THEY FOUND TO BE FAULTY, IN THAT NONE OF THE AIR BAGS DEPLOYED. I AM EAGER TO GET SOME KIND OF INFORMATION, WITH THE HOPES OF HELPING OTHERS IN THE FUTURE, IN THAT THESE CARS ARE UNSAFE, AND THAT HYUNDAI WILL NOT TAKE ANY KIND OF RESPONSIBILITY IN THIS CASE. I APPRECIATE ANY KIND OF HELP IN MY CASE, THANK YOU VERY MUCH! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10335287June 8, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT WAS PUTTING GAS INTO THE VEHICLE WHEN THE FUEL SHUT OFF AS IF THE VEHICLE WAS FULL WITH FUEL, ALTHOUGH THE TANK WAS NOT FULL. IN ADDITION, THE GASOLINE WOULD INTERMITTENTLY SPILL BACK OUT FROM THE FILLER TUBE. THE CONTACT WAS INFORMED BY THREE DIFFERENT DEALERS, WITHOUT PERFORMING A DIAGNOSTIC, THAT THE VEHICLE WOULD NEED A CLOSED VALVE AND CHARCOAL CANISTER AT HER EXPENSE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT ACCEPTED. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 60,000. UPDATED 08/13/10. *LJ THE CONSUMER WAS UNABLE TO PUT GAS IN THE VEHICLE UNLESS IT WAS AT A VERY SLOW RATE AND GAS WOULD SHOOT OUT OF THE VEHICLE. UPDATED 08/23/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334115June 1, 2010
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE HAVING THE VEHICLE EXAMINED FOR ROUTINE REPAIRS, THE CONTACT WAS INFORMED THAT THE FRONT PASSENGERS SIDE CONTROL ARM WOULD NEED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT SERVICED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331514May 21, 2010
SUSPENSION, POWER TRAIN
ON 4/8/10 I TOOK MY 02 ELANTRA IN FOR THE RECALL CONTROL ARM RUST THEY REPLACED BOTH CONTROL ARMS ON 5/17/10 MY WIFE WAS DRIVING DOWN THE ROAD WHEN THE RIGHT TIRE FELL OFF,THE CAR CAME TO REST IN THE MIDDLE OF THE ROAD,THE CONTROL ARM FELL APART WE HAD IT TOWED BACK TO HYUNDAI WERE WE FOUND OUT THAT THE BOLT WAS BAD IT ALSO PULLED THE AXLE OUT OF THE TRANSMISSION AND TO TOP THAT OFF THEY ARE REFUSING TO PAY FOR TOWING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330658May 12, 2010
SUSPENSION:FRONT:CONTROL ARM
2002 HYUNDAI ELANTRA. INTERNAL CORROSION AND THINNING OF STEEL *GR UPON LEAVING WORK ON FEBRUARY 10, 2010, THE CONSUMER BACKED UP AND THE FRONT LOWER CONTROL ARM BROKE. THE VEHICLE WAS TOWED TO A AUTO BODY CENTER. THE CONSUMER WAS INFORMED THAT THE CONTROL ARM HAD RUSTED THROUGH ON THE RIGHT SIDE AND THE LEFT SIDE WAS RUSTED AS WELL. DUE TO THE COST OF THE REPAIRS, THE CONSUMER DECIDED TO GET RID OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE WRECKAGE YARD. THE CONSUMER STATED SHE WAS NOT INFORMED OF A RECALL AND HAD SHE KNOWN ABOUT THE RECALL, SHE WOULD HAVE KEPT THE VEHICLE AND HAD IT REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329394May 8, 2010
STRUCTURE:FRAME AND MEMBERS
RECEIVED RECALL NOTICE 1 WEEK AGO FROM HYUNDAI..ON THURSDAY NIGHT WHILE DRIVING HOME FROM WORK WHEEL "BROKE" OFF LEFT FRONT PASSENGER SIDE.. CALLED A HYUNDAI DEALERSHIP ON FRI. MORN AND ARRANGED A TOW..VEHICLE ARRIVED AT DEALERSHIP, DEALERSHIP REFUSED TO TAKE VEHICLE AS THERE IS A 4 WEEK BACKORDER. CALLED A SECOND HYUNDAI DEALERSHIP WAS TOLD THAT IF THE CAR WAS DOWN HYUNDAI HAS EMERGENCY STOCK TO FIX THE VEHICLE..NOW HAVE TO PAY FOR A SECOND TOW TO THIS DEALERSHIP AND ALSO HAVE TO WAIT 1-2 WEEKS TO HAVE THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328538May 4, 2010
SUSPENSION:FRONT:CONTROL ARM
2002 HYUNDAI ELANTRA 2002. CONSUMER IS UNHAPPY WITH HYUNDAI MOTORS. *GR THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL. THE CONTROL ARMS, SUB FRAME AND AXLE HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327846April 28, 2010
STRUCTURE:FRAME AND MEMBERS
2002 HYUNDAI ELANTRA RECALL NEVER RECEIVED UNTIL 3/1/10. WHEEL FELL OFF AND WENT IN DITCH. HAD TO HAVE TOWED TO GARAGE AND HYUNDAI REFUSED PAYMENT OF TOWING BILL AS TOWING WAS NOT INCLUDED IN RECALL. HOW WAS I SUPPOSED TO GET IT TO THE GARAGE. THANK GOODNESS NO ONE WAS HURT; IT COULD HAVE BEEN A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327467April 28, 2010
SUSPENSION:FRONT:CONTROL ARM
2002 HYUNDAI ELANTRA. STEERING ISSUES *GR THE CONSUMER STATED HIS DAUGHTER WAS DRIVING THE VEHICLE, WHEN SUDDENLY IT WOULD NOT STEER CORRECTLY AND A THERE WAS A LOUD NOISE COMING FROM THE VEHICLE. WHEN SHE EXITED THE VEHICLE, SHE NOTICED THE LEFT FRONT WHEEL WAS POSITIONED OUTWARD. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC AND UPON INSPECTION, THE LOWER FRONT CONTROL ARM NEEDED TO BE REPLACED. THE CONSUMERS WIFE DISCOVERED A RECALL HAD BEEN ISSUED FOR THE EXACT PROBLEM, BUT A RECALL WAS NEVER RECEIVED. HYUNDAI WAS UNABLE TO GIVE THE CONSUMER A SATISFACTORY ANSWER AS TO WHY THEY NEVER RECEIVED A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327456April 27, 2010
VEHICLE SPEED CONTROL
2002 HYUNDAI ELANTRA. CONSUMER DESCRIBES UNEXPECTED ACCELERATION ISSUES *GR THE CONSUMER STATED SHE EXPERIENCED SUDDEN ACCELERATION ON THREE SEPARATE OCCASIONS WHICH RESULTED IN ACCIDENTS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10326397April 19, 2010
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 20002 HYUNDAI ELANTRA. SHE STATED THAT WHILE DRIVING 5 MPH OVER A SPEED BUMP AND ATTEMPTING TO MAKE A LEFT TURN THE STEERING WHEEL BEGAN TURNING OUT OF CONTROL. THE STEERING WHEEL THEN TURNED RAPIDLY TO THE RIGHT. SHE WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKES WITHOUT INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT LOWER CONTROL ARM WAS FRACTURED. THE CONTACT WAS ABLE TO LOCATE A RECALL FOR THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 09V125000: SUSPENSION:FRONT:CONTROL ARM) BUT UPON CONTACTING THE DEALER, WAS TOLD THAT THE PART REQUIRED TO PERFORM THE RECALL WAS ON BACK ORDER UNTIL APRIL 12, 2010. THE DEALER WAS CONTACTED AFTER THE 12TH OF APRIL AND STATED THAT THE PART WAS STILL ON BACK ORDER AND THEY WERE NOT AWARE OF WHEN IT WOULD ARRIVE. THE CONTACT WAS CONCERNED WITH HAVING HER VEHICLE OUT OF SERVICE FOR SUCH AN EXTENDED AMOUNT OF TIME; SINCE HER MEDICAL CONDITION REQUIRED HER TO MAKE SEVERAL TRIPS TO HER PHYSICIAN. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326509April 19, 2010
STRUCTURE:FRAME AND MEMBERS
I HAVE A 2002 HYUNDAI ELANTRA WITH A RECALL OF CORROSION PROBLEM OF THE FRONT LOWER CONTROL ARM. I CALLED ONE MONTH AGO FOR A APPOINTMENT GOT A DATE OF MAY 17 FOR INSPECTION. APRIL 16 MY CAR BROKE DOWN DUE TO CORROSION OF THE FRONT LOWER CONTROL ARM. I TOWED MY CAR TO HYUNDAI THEY INSPECTED MY CAR BOTH LOWER CONTROL ARMS ONE ALREADY BAD THE OTHER NO GOOD AND ALSO THE FRONT SUBFRAME HAS TO BE REPLACED. THEY TELL ME THERE IS A NATIONAL PARTS SHORTAGE AND WILL TAKE UP TO A MONTH TO REPAIR MY CAR. MEANWHILE I HAVE NO CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325377April 13, 2010
SUSPENSION
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA GT. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V125000 (SUSPENSION: FRONT:CONTROL ARM). THE CONTACT WAS CONCERNED BECAUSE TWO DEALERSHIPS DID NOT HAVE THE PARTS AVAILABLE FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 78,300. THE CURRENT MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324281April 7, 2010
FUEL SYSTEM, GASOLINE
WHILE DRIVING VEHICLE ABOUT 25 MPH, THE ENGINE LIGHTS COME ON, POWER STEERING IS REMOVED AND THE ENGINE TURNS OFF. WHILE TRYING TO RESTART THE VEHICLE, THE DRIVER MUST PRESS ON THE ACCELERATOR ONCE WHICH ALLOWS ENGINE POWER TO RETURN AND REGAIN FORWARD MOVEMENT, HOWEVER THE RPM GAUGE FLUCTUATES FROM BELOW 500 TO ABOVE 2000 AND THE ENGINE SHUTS OFF AGAIN. THE ENGINE SHUTDOWN OCCURS EVERY TIME THE AUTOMOBILE IS RE-FUELED. ONCE THE VEHICLE HAS STARTED RUNNING AND COMES TO A COMPLETE STOP, FUEL LEAKS OUT OF THE SAFETY CANISTER AT AN ALARMING RATE. THIS PROBLEM OCCURS DUE TO THE TANK'S INABILITY TO ALERT THE GAS STATION FUEL GUN OF THE FUEL LEVEL INSIDE OF THE TANK. IN OTHER WORDS, THE TANK ACCEPTS MORE FUEL THAN IT IS DESIGNED TO ASSUME (APPROXIMATELY 2 GALLONS) DURING EVERY REFUEL. THIS IS NOT ONLY A SAFETY OR FIRE HAZARD FOR THE CURRENT DRIVER AND PASSENGERS, BUT IT AFFECTS ANY OTHER VEHICLE OR OBJECT SURROUNDING THE FUEL SPILL. THE FUEL VAPOR IS ALSO AN ENVIRONMENTAL AND SAFETY ISSUE. THE SCENT IN THE VEHICLE ALONE HAS CAUSED NAUSEA ON SEVERAL OCCASIONS. HYUNDAI HAS REPLACED BOTH OIL VALVE COVER GASKETS, OIL SEAL, EXHAUST MANIFOLD AND GASKET AND VARIOUS OTHER WARRANTY RECALL ITEMS...HOWEVER THE PROBLEM STILL EXISTS AND HYUNDAI HAS STATED THAT "I HAVE TO CONTINUE DRIVING WITH THIS PROBLEM". THEY WILL NOT COVER ANY FURTHER REPLACEMENTS (INCLUDING A FAULTY FUEL TANK WHICH THEIR CUSTOMER SERVICE REPRESENTATIVE IN DULUTH CLAIMS IS THE IRRITANT) EVEN THOUGH I HAVE PURCHASED A 10YR/100,000MI PLAN B WARRANTY TO COVER SUCH ITEMS WHILE PURCHASING MY NEW 2002 HYUNDAI ELANTRA. THE VEHICLE IS 8 YRS OLD WITH LESS THAN 70,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324329April 7, 2010
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 70 MPH THE FRONT CONTROL ARMS FAILED AND THE DRIVER LOST CONTROL OF THE VEHICLE WHICH RESULTED IN A FATAL CRASH. THE POLICE AND FIRE DEPARTMENT ARRIVED ON THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION CENTER. THE VIN IS A PART OF RECALL NHTSA ID NUMBER 09V12500 (SUSPENSION FRONT: CONTROL ARM). AN APPOINTMENT WAS PREVIOUSLY SCHEDULED BEFORE THE CRASH OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE 118,000.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#10323738April 5, 2010
SUSPENSION:FRONT:CONTROL ARM
TL * THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER 09V125000: SUSPENSION: FRONT: CONTROL ARM. HE MADE SEVERAL ATTEMPTS TO CONTACT THE DEALER AND THE MANUFACTURER FOR REPAIRS BUT TO NO AVAIL. THE CONTACT DID NOT FEEL HE WAS ABLE TO HAVE REPAIRS MADE WITHIN A REASONABLE AMOUNT OF TIME. HE STATED THAT HE WANTED TO HAVE THE ISSUE RESOLVED IMMEDIATELY TO PREVENT ANY UNWARRANTED INCIDENTS. THE CONTACT HAS NOT EXPERIENCED A FAILURE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323863April 5, 2010
SUSPENSION:FRONT:CONTROL ARM
TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 55 MPH; THE VEHICLE BEGAN SHAKING AND PULLING TO THE SIDE. THE FAILURE WOULD NOT OCCUR WHEN TRAVELING AT LOWER SPEEDS AND WOULD OCCUR INTERMITTENTLY. AT A LATER DATE, SHE RECEIVED NOTIFICATION OF A RECALL, DESCRIBING THE EXACT FAILURES EXPERIENCED WITH HER VEHICLE (NHTSA CAMPAIGN ID NUMBER: 09V125000 (SUSPENSION FRONT CONTROL ARM). THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PARTS NEEDED TO MAKE THE RECALL REPAIRS WERE NOT AVAILABLE. HE COULD NOT PROVIDE A DATE IN WHICH THE PARTS WOULD BECOME AVAILABLE. THE DEALER DEEMED THE VEHICLE AS UNSAFE TO DRIVE AND WOULD NOT RELEASE THE VEHICLE TO THE CONTACT. THE MANUFACTURER WAS CONTACTED AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323119April 2, 2010
SUSPENSION:FRONT:CONTROL ARM
2002 HYUNDAI ELANTRA. CONSUMER EXPRESSES DISCONTENT REGARDING RECEIVING RECALL LETTER AFTER ACCIDENT OCCURRED WITH VEHICLE. *TGW THE CONTROL ARM HAD ERODED AND BROKE WHICH CAUSED THE AXLE TO COME OUT AND IT PUSHED THE FRONT WHEEL OUT AND BENT THE FENDER. THE CONSUMER STATED THE REPAIRS WERE MADE AT THE DEALERSHIP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323459April 2, 2010
AIR BAGS, SEAT BELTS
2002 HYUNDAI ELANTRA. SRS AIRBAG LIGHT CAME ON INSTRUMENT CONSOLE. THE PASSANGER SEATBELT TENSIONER DETONATED ABOUT A MONTH LATER. ABOUT TWO MONTHS AFTER THAT THE DRIVER SIDE SEAT AIRBAG DEPLOYED ON ITS OWN WHILE I WAS DRIVING..NO IMPACT WHATSOEVER. CAR NOW IN DEALER FOR MODULE REPLACEMENT AND ARIBAG REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322787March 30, 2010
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING AT SPEEDS OF 10 MPH, ONE OF THE TIRES DISCONNECTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT LOWER CONTROL ARM WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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