Hyundai Elantra Complaints (2017)

770 consumer complaints on file.

#11171181January 21, 2019
WHEELS
I HAVE A 2017 ELANTRA SPORT. I CHECK MY TIRE PRESSURE MONTHLY, BUT NOTICED THIS LAST TIME THAT I LOST MORE THAN THE NORMAL 1 OR 2 PSI. AFTER VISUAL INSPECTION, BOTH FRONT TIRES HAVE DEEP CRACKS AROUND THE MAJORITY OF TIRES. I DID SOME GOOGLE SEARCHING AND FOUND RECALLS FOR THE VENTUS S NOBLE 2 BACK IN 2016. I TRIED CALLING MY LOCAL DEALER, BUT THEY HAVE NOT BEEN MUCH HELP, REFERRING ME TO HANKOOK. I CALLED THE HANKOOK SERVICE LINE 800 426-5665, IT JUST RINGS AND THEN TRANSFERS TO A VOICEMAIL THAT IS FULL, AND CANNOT TAKE ANYMORE MESSAGES BECAUSE THE MAILBOX IS FULL. MY TIRE IS A HANKOOK 225/40/18. I READ ONLINE HOW THESE SPECIFIC TIRES CAN CAUSE BLOWOUT WHEN TURNING EVEN AT LOW SPEEDS. THIS IS MY DAUGHTERS CAR SHE USES FOR WORK AND COLLEGE. I WANT TO BE SURE SHE IS SAFE AS ANY PARENT WOULD WANT. ALTHOUGH, I DON'T SEEM TO BE GETTING ANYWHERE WITH EITHER HYUNDAI OR HANKOOK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170273January 16, 2019
AIR BAGS, SEAT BELTS, STEERING
THREE DIFFERENT INDEPENDENT PROBLEMS. PASSENGER AIRBAG DASHBOARD KEEPS FLASHING. WEIRD WHEELS SOUND WHILE TURNING EITHER SIDE. PASSENGER'S SEAT BELT IS NOT FUNCTIONING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11166800January 14, 2019
ENGINE, VEHICLE SPEED CONTROL
THE CAR IS SLOW ACCELERATE LIKE SOMETHING IS WRONG WITH IT. IT STARTED THE YEAR 2018. THE CARE WAS PURCHASED 2/17/17 WITH 25 MILES ON IT. THE DEALER CLAIMS THEY CAN FIND NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165011January 7, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOORS WILL NOT OPEN HAVE TO PULL THE HANDLE 5 OR 6 TIMES FOR THE DOOR TO FINALLY OPEN THE PASSENGER DOOR WILL NOT OPEN AT ALL FROM THE OUTSIDE YOU HAVE TO OPEN IT FROM THE INSIDE TO LET YOUR PASSENGER IN THE CAR. THE BACK DOOR ON DRIVER SIDE WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE ONLY THE DRIVER SIDE FRONT DOOR AND BACK PASSENGER DOOR WILL OPEN FROM THE OUTSIDE THE OTHER 2 DOORS EITHER WILL NOT OPEN AT ALL OR ONLY FROM INSIDE. IF WE WAS JUST HAVE AN ACCIDENT OR IF IT WAS TO CATCH FIRE WITH US INSIDE THEY WOULD HAVE TO BREAK THE WINDOWS OR CUT US OUT OF THE VEHICLE BECAUSE NONE OF THE DOORS WORK PROPERLY. THE DRIVER DOOR YOU HAVE TO HIT UNLOCK AND JERK THE HANDLE BOUT 5 OR 6 TIMES THEN IT WILL OPEN FINALLY. I'VE TOOK DOOR PANELS OFF EVERYTHING IS HOOKED UP AND IN WORKING ORDER SO IT'S GTA BE A MALFUNCTION WITHIN THE LOCKS OR SOMETHING I CAN'T FIGURE WHAT ELSE IT CAN BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163302December 24, 2018
UNKNOWN OR OTHER
I'VE HAD MY REAR RIGHT DOOR ON CHILD LOCK FOR A WHILE NOW, I USE THAT DOOR EVERY DAY, BUT THE DOOR IS NOT OPENING ALL OF A SUDDEN, I TRIED PULLING THE HANDLE FROM OUTSIDE AND GIVING A GENTLE PUSH FROM INSIDE AT THE SAME TIME AND NOTHING. I'VE TRIED LOCKING AND UNLOCKING THE DOOR NUMEROUS TIMES AND STILL NOTHING. THE WINDOW AND THE LOCK WORK, SO I'M GUESSING IT'S SOMETHING WITH THE CHILD LOCK THAT IT'S STUCK OR SOMETHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163130December 22, 2018
SEATS
POWER DRIVERS SEAT MOVES UNEXPECTEDLY WHEN MAKING TURNS AT INTERSECTIONS OR SHARP CORNERING. FEELS LIKE AN ISSUE WITH POWER SEAT MECHANISM/LOOSE FASTENERS. VERY UNEASY FEELING WHEN CORNERING WHICH I FEEL COULD CATCH A DRIVER OFF GUARD AND LEAD TO A LOSS OF CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163131December 22, 2018
SUSPENSION, UNKNOWN OR OTHER
AT SPEEDS UNDER 40-45MPH, WHEN TURNING ONLY RIGHT, OVER BUMPY AND UNEVEN ROADS (RAILROAD TRACKS, MANHOLE COVERS, HUMPS IN THE ROAD, SEAMS IN CONCRETE), THERE IS A CLUNKING/CLICKING NOISE FROM THE FRONT OF THE CAR WITH AN ACCOMPANYING FEELING IN STEERING/PEDALS. SUSPENSION DURING THESE SITUATIONS FEELS VERY LOOSE/UNSTEADY. FEELS LIKE CONTROL COULD BE LOST IF CAR IS NOT HANDLING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156392December 5, 2018
AIR BAGS
I WAS DRIVING AND WAS T-BONED ON THE DRIVER'S SIDE. THE DRIVER'S SIDE CURTAIN AIRBAG DEPLOYED LATE, HITTING ME IN THE HEAD AND TRAPPING ME AGAINST THE WINDOW. I HAVE A RESULTANT SHOULDER INJURY THAT MAY NOT HAVE HAPPENED WITH APPROPRIATE DEPLOYMENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11149838November 7, 2018
VISIBILITY/WIPER, UNKNOWN OR OTHER
I LEASED MY 2017 HYUNDAI ELANTRA BRAND NEW. THE THERMOSTAT HAD TO BE REPLACED AFTER 3 DAYS AND THE CAR HAD HEAT FOR THE NEXT 3K MILES. SINCE THEN THE CAR HAS HAD POOR HEAT AND EVENTUALLY JUST STOPPED PRODUCING ANY HEAT. A HYUNDAI REP WAS ABLE TO RECREATE THE PROBLEM AND UPDATED THE COMPUTER IN MY CAR. HYUNDAI HAS SAID MY CAR HEAT HAS BEEN TESTED AND IS NOW OPERATIONAL. HOWEVER, MY CAR STILL HAS NO HEAT TO DEFROST THE WINDSHIELD. THE CAR TAKES A HALF HOUR OF IDLING TO WARM UP THE ENGINE HALFWAY AND EVEN THEN THE CAR DOESN'T HAVE ANY HEAT TO DEFROST THE WINDSHIELD. I LIVE IN NEW ENGLAND WHERE IT'S VERY COLD IN THE WINTER AND CAN'T GET ENOUGH HEAT IN MY CAR TO DEFROST THE WINDSHIELD TO SEE TO DRIVE MY CAR. HYUNDAI REFUSES TO DO ANYTHING MORE ABOUT THE HEATING ISSUE, EVEN THOUGH IT'S UNDER WARRANTY BECAUSE THEY SAY IT IS OPERATING AS DESIGNED. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE I CAN'T SEE OUT THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144499October 31, 2018
ENGINE
34000 MILES, EQUIPPED WITH SMART KEY. KEY WAS FUNCTIONING, ALLOWING ENTRANCE AND UNLOCK/LOCK/ALARM FUNCTIONALITY, BUT CAR WOULD NOT START. USED ROADSIDE ASSISTANCE TO HAVE TOWED TO HYUNDAI DEALERSHIP WHERE THEY DIAGNOSED THE PROBLEM AS A FAULTY STARTER. VEHICLE WAS PARKED AND HAD PREVIOUSLY SHOWN SOME HESITATION WITH EARLIER ATTEMPTS TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143976October 30, 2018
ELECTRICAL SYSTEM
PASSENGER WINDOW IF ROLLED DOWN IT WILL NOT GO UP RIGHT AWAY, AND PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. HAVE TO OPEN IT FROM THE INSIDE OF THE HANDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142778October 26, 2018
WHEELS
DROVE CAR LESS THAN 20 MILES ROUND TRIP ON CITY STREETS, FOR A MORNING APPOINTMENT. WAS PARKED ABOUT 40 MINUTES DURING THE APPOINTMENT. RETURNED HOME AND PARKED, NO PROBLEM, NO TIRE PRESSURE PROBLEM INDICATED BY SENSORS. DEPARTED ON SECOND TRIP OF THE DAY LESS THAN 6 MILES FROM HOME FOR ANOTHER APPOINTMENT, PARKED FOR ABOUT 50 MINUTES. TIRE WAS COMPLETELY FLAT IN PARKING LOT AFTERWARDS. TOW OPERATOR PLACED MY SPARE TIRE ON, WE VISUALLY INSPECTED THE FALT TIRE AND THERE WAS NO VISIBLE DAMAGE TO TIRE OR RIM. I DROVE VEHICLE TO NEAREST HYUNDAI DEALER 3.5 MILES AWAY. DEALER SERVICE DEPARTMENT INSPECTED TIRE AND RIM WITH ME AGAIN, SAME CONCLUSION NO VISIBLE AND NO APPARENT DAMAGE. SERVICE DEPARTMENT DUNK TESTED THE TIRE, NO LEAK DETECTED. TIRE WAS RE-INFLATED AND PLACED BACK ON THE CAR. DROVE 2 MILES TO HOME AND PARKED. LESS THAN 2 HOUR LATER TIRE WAS COMPLETELY FLAT AGAIN. TIRE IS ON DRIVER (LEFT) SIDE REAR. VALVE STEM IS SNUG, NO APPARENT PROBLEM EXCEPT THAT TIRE NO LONGER REMAIN INFLATED. TIRE AND WHEEL RIM ARE DEALER/MANUFACTURER ORIGINAL EQUIPMENT. TIRE IS BRANDED AS NEXEN NPRIZ AH8, SIZE IS 205/55R16 91H
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140547October 16, 2018
UNKNOWN OR OTHER
I RECENTLY PURCHASED A 2017 HYUNDAI ELANTRA FROM NON-HYUNDAI DEALER. AT THE TIME OF THE SALE, A SINGLE KEY WAS PROVIDED VERSUS A KEY FOB. AFTER DRIVING THE VEHICLE FOR A SHORT TIME, THE ALARM WENT OFF ON THE VEHICLE WHICH WAS UNKNOWN TO ME THAT THE VEHICLE HAD AN ALARM. IT HAPPENED AGAIN WITHIN A COUPLE OF WEEKS AND THEN I LOOKED INTO THE ISSUE ONLY TO LEARN THAT THE VEHICLE WAS SOLD NEW WITH A FOB KEY. I WENT TO A HYUNDAI DEALER AND PURCHASED A FOB AND HAD IT PROGRAMMED FOR $185.00. MONEY I SHOULD NOT HAVE HAD TO SPEND. ALSO, THERE WAS A RECALL ON THE VEHICLE THAT THE USED CAR DEALER DID NOT UPDATE TO THE VEHICLE. IS IT LEGAL TO SELL A USED CAR WITHOUT FOB KEY AND NOT INCORPORATE ALL RECALLS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140602October 16, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI ELANTRA. WHILE DRIVING 35 MPH, THE CONTACT HAD TO SWERVE TO MISS ANOTHER VEHICLE; HOWEVER, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. AS A RESULT, THE VEHICLE STRUCK A CURB, FLIPPED OVER, AND LANDED UPSIDE DOWN. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). ONLY THE DRIVER SIDE AIR BAG DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11140371October 15, 2018
STRUCTURE:BODY, SERVICE BRAKES
I WAS DRIVING A SAFE DISTANCE BEHIND A CAR THAT CAME TO A SUDDEN STOP IN FRONT ON ME. THE CAR THAT STOPPED IN FRONT ON HER WAS AN OLDER MODEL EXPLORER 4 DR. THERE WAS ALSO A AT THAT SUDDENLY STOPPED IN FRONT OF THE EXPLORER . AS I APPLIED MY BRAKES IT WAS AS IF THE CAR WOULDN'T STOP. I'M NOT SUE IF THE CAR IN FRONT OF ME BRAKE LIGHTS WERE WORKING BECAUSE I CAN'T SEE HOW I HIT THE CAR FROM BEHIND ! MY CAR WAS TOTALED AND MY INSURANCE COMPANY DROPPED ME FOR THE ACCIDENT ! I WAS ON A CITY STREET.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11132670October 1, 2018
ENGINE
TL* THE CONTACT OWNS A 2017 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE VEHICLE LOST POWER WITHOUT WARNING WHILE DRIVING. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO TEAM HYUNDAI OF BEND (2250 NE HWY 20, BEND, OR 97701, (833) 236-6111) WHERE IT WAS DIAGNOSED THAT THE LACK OF OIL CHANGES CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 11617234. THE APPROXIMATE FAILURE MILEAGE WAS 26,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130520September 20, 2018
ELECTRICAL SYSTEM, ENGINE
COILS HAVE BEEN REPLACED TO BOTH NUMBER 2 AND NUMBER 3 CYLINDERS AND THE CAR DOES NOT HAVE 20K ON IT YET. THE SYMPTOMS WERE POOR PERFORMANCE, INCLUDING A FEELING LIKE THE VEHICLE WAS GOING TO STALL AND THE INABILITY TO GO MUCH OVER 45 MPH. CHECK ENGINE LIGHT CAME ON BOTH TIMES THAT THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129847September 17, 2018
TIRES, WHEELS
TL* THE CONTACT OWNS A 2017 HYUNDAI ELANTRA EQUIPPED WITH HANKOOK TIRES, TIRE LINE: VENUS S1 NOBLE 2, TIRE SIZE: 225/40/R18 N/A WITH A SPEED RATING OF 88W, DOT #: 5MRL1AH4716. THE CONTACT STATED THAT WHILE TURNING INTO A DRIVEWAY AT 15 MPH, THE DRIVER'S SIDE FRONT TIRE EXPERIENCED A BLOWOUT. IN ADDITION, THE CONTACT STATED THAT ALL THREE OF THE VEHICLE'S TIRES WITH THE EXCEPTION OF THE PASSENGER SIDE REAR TIRE, EXPERIENCED SEVERE CRACKING AND PEELING AROUND THE SIDEWALLS. CNS CAR COMPANY (812 WASHINGTON ST, WATERLOO, IOWA 50702 (319-291-7321)) WAS CONTACTED REGARDING THE FAILURE AND SCHEDULED THE CONTACT AN APPOINTMENT TO INSPECT AND REPLACED THE DRIVER'S SIDE FRONT TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO WARRANTY COVERAGE. THE FAILURE MILEAGE OF THE OEM EQUIPMENT WAS INITIALLY 4,500. THE FAILURE MILEAGE ON THE DRIVER'S SIDE FRONT TIRE AND VEHICLE WAS APPROXIMATELY 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130012September 17, 2018
ELECTRICAL SYSTEM, POWER TRAIN
THE CAR WAS PURCHASED AS A NEW CAR WITH 3 MILES ON THE ODOMETER FROM AN AUTHORIZED HYUNDAI DEALERSHIP IN JUNE 2016. IN AUGUST 2018, THE CAR WAS DRIVEN FOR A LITTLE OVER 30,000 (HIGHWAY)MILES AND WAS CHECKED FOR THE 30K-MILE-SERVICE AT THE HYUNDAI DEALERSHIP. THE DAY AFTER, ENGINE CHECK LINE TURNED ON AND THE VEHICLE BEGAN SHAKING HEAVILY IN BOTH HIGH AND LOW SPEED. ALTHOUGH I KNEW THAT THE ISSUE WAS RELATED TO THE ENGINE MISFIRE, AND WAS ABLE TO PROVIDE A OBDII SCAN RESULTS FROM AUTOZONE, BUT THE HYUNDAI DEALERSHIP COMPLETELY IGNORED ALL INFORMATION I PROVIDED. IN FACT, THEY BOASTED ABOUT HOW WELL THEIR "HYUNDAI SCANNERS" ARE THE ONLY SCANNERS THAT CAN CORRECTLY SCAN THE VEHICLE. CONSEQUENTLY, I HAD TO MAKE FOUR VISITS TO THE DEALERSHIP WITHIN FIVE DAYS IN ORDER FOR THEM TO ADMIT THEIR MISTAKE AND FIX THE PROBLEM. HOWEVER, NOW THE ENGINE IS STILL THROTTLING IN AN UNUSUAL MANNER AT A VERY SUBTLE LEVEL. I SPOKE TO THE HYUNDAI'S REGIONAL CUSTOMER SERVICE MANAGER ABOUT HOW THIS MISFIRE COULD LEAD TO DANGEROUS SITUATIONS ON A HIGHWAY WHERE A DRIVER'S AT A GREATER RISK IN HIGHER SPEED TRAFFIC. BUT THE RESPONSE WAS SIMPLY ADVISING ME TO CONTINUE VISITING THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123292August 29, 2018
WHEELS
BOUGHT CAR BRAND NEW, FROM DEALER. ALL 4 HANKOOK VENTUS S1 NOBLE2 TIRES EXHIBIT CRACKING AND SEPARATION ON SIDEWALL OF TIRES, INSIDE HUB AND EXTERNAL. THIS IS NOT OZONE CRACKING. DEALERSHIP DETERMINED DEFECTIVE TIRE BASED ON MAINTENANCE RECORDS, VISUAL INSPECTION AND TIRE CARE. THIS ISSUE IS IDENTICAL TO ONE DESCRIBED IN PREVIOUS HANKOOK TIRE RECALL FROM JANUARY 2016, EXCEPT FOR TIRE SIZE AND DOT. HANKOOK TIRES WANT TO ISSUE PARTIAL CREDIT. TIRES ARE UNSAFE FOR USE AS DEALERSHIP MENTIONED ONE POT HOLE AND A BLOWOUT WILL OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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