Hyundai Elantra Complaints (2001)

315 consumer complaints on file.

#10076225June 15, 2004
STRUCTURE
WATER IS LEAKING THROUGH THE INTERIOR DOME LIGHT AND SOAKING THE INTERIOR OF THE VEHICLE. THE DEALERSHIP HAS BEEN CONTACTED. THE CAUSE OF THE LEAK HAS YET TO BE DETERMINED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075963June 9, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE STARTING VEHICLE CONSUMER NOTICED IT WOULD NOT TURN , AND A STRONG FUEL SMELL CAME FROM INSIDE VEHICLE. CONSUMER INSPECTED VEHICLE, AND NOTICE REAR SEATS AND CARPET WERE SOAKED WITH FUEL. VEHICLE WAS TOWED TO DEALERSHIP, AND TECHNICIAN DETERMINED THAT A RODENT CHEWED THROUGH FUEL LINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073970May 20, 2004
AIR BAGS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHEN THE HEATER WAS ON BLACK DUST CAME OUT OF THE HEATER VENTS. ALSO, AIR BAG LIGHT ILLUMINATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK ABL.PCO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072318May 10, 2004
VEHICLE SPEED CONTROL:CABLES
WHILE TRAVELING IN TRAFFIC ON THE LONG ISLAND EXPRESSWAY, THE GAS PEDAL WAS RELEASED AND IT RETURNED TO ITS RAISED POSITION BY ITS SPRING. HOWEVER, THE ACCELERATOR CABLE DID NOT RELEASE CAUSING THE VEHICLE TO CONTINUE ACCELERATING. WITH BOTH FEET ON THE BRAKE PEDAL TRYING TO STOP THE CAR, IT STILL IMPACTED THE VEHICLE AHEAD. SUBSEQUENT TO THE ACCIDENT, THE STICKING OF THE ACCELERATOR CABLE COULD BE REPLICATED INTERMITTENTLY. BY TAPPING AND REDEPRESSING THE GAS PEDAL TO THE FLOOR THE CABLE WOULD RELEASE. AT THIS TIME, THE DAMAGE TO THE CAR HAS PREVENTED INVESTIGATION UNDER THE HOOD. THE VEHICLE DAMAGE WILL BE REPAIRED AT A SHOP RECOMMENDED BY MY INSURANCE COMPANY. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10067449April 20, 2004
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT 35 MPH. UPON IMPACT, NONE OF THE FRONTAL AIRBAGS DEPLOYED. DRIVER SUSTAINED BRUISES TO THE BREAST. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10065826April 9, 2004
STEERING: STEERING WHEEL/HANDLE BAR
AT HIGHWAY SPEEDS APPROACHING 65 MPH, STEERING WHEEL BEGINS TO SHAKE. I WAS ORIGINALLY TOLD BY THE DEALERSHIP THAT THE TIRES WERE OUT OF BALANCE OR OUT OF ROUND. HAD TIRES PROFESSIONALLY INSPECTED AND BALANCED, AND CHECKED VARIOUS TIMES.... IT IS NOT THE TIRES. I HAVE LIFETIME BALANCING AND ALIGNMENT SO THE TIRES ARE BALANCED AND ALIGNED EVERY 3 TO 5 THOUSAND MILES. REPLACED ORIGINAL (POOR QUALITY) MICHELINS WITH HIGH END FIRESTONES AT 43,000 MILES AND VIBRATION PERSIST. YOU HAVE TO GO ABOVE THE SPEED LIMIT, OR WAY BELOW, TO STOP YOUR ARMS AND HANDS FROM BEING SHAKEN RIDICULOUSLY...... SERVICE MANGER AT DEALERSHIP AND REGIONAL SERVICE MANAGER TOLD ME THE VIBRATION WAS NORMAL. THE VIBRATION MIGHT BE NORMAL FOR A PAINT MIXING MACHINE BUT NOT FOR A CAR. CALLED THE 800-633-5151 NUMBER AND WAS TOLD BY BARBARA THAT SINCE THE REGIONAL SERVICE MANAGER HAD DETERMINED IT WAS NORMAL VIBRATION THERE WAS NOTHING SHE COULD DO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060635March 7, 2004
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM, STRUCTURE, WHEELS, SUSPENSION
CHECK ENGINE LIGHT CAME ON THREE DIFFERENT TIMES FIRST REPAIR WAS ENGINE MANIFOLD, SECOND REPAIR WAS OXYGEN SENSOR, THIRD TIME THE DEALER COULD NOT FIND THE PROBLEM. DEALER PROBABLY UNPLUGGED THE LIGHT ALL REPAIRS WERE UNDER WARRANTY BUT DEALER SUGGESTED I GET THE SERVICE DONE SINCE THEY HAD IT IN THE SHOP. BOTH SUN VISOR PLASTIC CLIPS THAT HOLD THE VISOR IN PLACE BROKE OFF AND ON THE PASSENGER SIDE THE VISOR IS BROKEN AT THE SWIVEL ARM. ALL OF THE SMALL PLASTIC DOOR PLUGS HAVE FELL OUT. REMOTE GAS TANK DOOR WILL NOT OPEN ON COLD DAYS. VEHICLE PULLS TO THE RIGHT AND WHEEL SHAKES AT SPEEDS 35 AND ABOVE. SMALL SCRATCH IN PAINT GOES DOWN TO THE PRIMER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058644February 21, 2004
ENGINE AND ENGINE COOLING:ENGINE
OIL PAN STRIPPED AFTER 16 OIL CHANGES. SHOP SAYS THIS IS DUE TO STEEL PLUG IN ALUMINUM PAN. DESPITE CAR HAVING 50, 000 MILES AND STILL COVERED UNDER WARRANTY, DEALER STATES THEY WILL NOT REPLACE PAN. HYUNDAI SENT OUT A TSB NOTING THIS WAS AN ISSUE (TSB# 0240016 AND 0140023? - THE TSB DETAILS NO LONGER APPEAR). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058578February 20, 2004
STEERING
THE STEERING WHEEL VIBRATES OVER 60-65 MPH AND STOPS AT HIGHER SPEEDS. THE VECHICLE ALSO PULLS TO THE RIGHT. I HAVE THE ORIGINAL TIRES AND HAVE HAD MY CAR SINCE NEW. I HAVE HAD WHEEL ALIGNMENTS, TIRE ROTATIONS AND ALL TIRES BALANCED. THE PULLING GRADUALLY RETURNED AS DID THE VIBRATION ON THE STEERING WHEEL. DEALER SAYS THAT IT CAN'T FIX IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050573February 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 60 MPH SMOKE BEGAN TO COME INTO THE VEHICLE, THEN ENGINE DIED. VEHICLE WAS TOWED TO A MECHANIC, THE MECHANIC INDICATED A PISTON BROKE AND PUNCTURED A HOLE IN THE ENGINE.*AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057856February 10, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. WHEN APPLYING THE BRAKES THEY VIBRATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051921January 23, 2004
AIR BAGS
CONSUMER COMPLAINED ABOUT A CONSISTENT PROBLEM WITH THE AIR BAG LIGHT. TOOK VEHICLE TO THE DEALER, TECHNICIAN INDICATED THAT COMPUTER CORRODED, BUT IT WAS NOT UNDER WARRANTY. *AK THE DOOR MOLDING WAS HANGING AND THE CHECK ENGINE LIGHT WAS ON. *SC *JB ABL.PCO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054386January 18, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I OWN A 2001 HYUNDAI ELANTRA. THE AIR BAG WARNING LIGHT CAME ON WHILE DRIVING AND STAYED ON. I TOOK IT INTO THE DEALERSHIP IN DEC. BUT THEY FOUND NOTHING WRONG WITH IT. THE PROBLEM CONTINUED FOR SEVERAL WEEKS. I TOOK THE CAR INTO THE DEALERSHIP ON JAN. 6, 2004 AND THEY CLAIM LIQUID GOT ON TO THE AIR BAG SENSORS AND COMPUTER THROUGH THE EMERGENCY BRAKE HOUSING, SO THEY FEEL THEY ARE NOT RESPONSIBLE FOR THE $1100.00 REPLACEMENT, EVEN THOUGH THE CAR IS STILL UNDER WARRANTY. I FEEL IT IS A SAFETY ISSUE AND POOR DESIGN TO NOT PROTECT THE SENSORS WITH A COVER IF THEY ARE GOING TO INSTALL THE AIR BAG SENSORS NEXT TO THE EMERGENCY BRAKE, WHICH ARE NEXT TO THE CUP HOLDERS. ALTHOUGH THERE IS A POSSIBILITY THAT A DRINK MIGHT HAVE GOTTEN SPLASHED NEAR THE EMERGENCY BRAKE, I DO NOT EVER RECALL THAT HAPPENING, AND NO ONE ELSE DRIVES MY CAR. HOWEVER, I WAS TOLD THAT HYUNDAI CORP. DOES NOT FEEL THIS IS A PROBLEM (THE POSITIONING OF THE COMPUTER IN A VULNERABLE PLACE) BECAUSE "IN KOREA, PEOPLE DON'T EAT OR DRINK IN THEIR CARS". THEN TELL ME WHY THERE ARE CUP HOLDERS IN THEIR CARS. I THINK THEIR EXPORT MODELS SHOULD HAVE THE AIR BAG SENSORS AND COMPUTER PLACED SOMEWHERE ELSE, OR, AT THE VERY LEAST, IN A COVERED BOX. *CB ABL.PCO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070072January 15, 2004
WHEELS, STEERING, SUSPENSION
AFTER 1 1/2 MONTHS OF DRIVING THIS BRAND NEW CAR I BEGAN HAVING PROBLEMS WITH THE STEERING. THE CAR WOULD WONDER IN DIFFERENT DIRECTIONS ON THE ROAD AND FREEWAY. I ALSO HAD STEERING WHEEL SHIMMY. THEY HAVE ALIGNED MY CAR AT LEAST FIVE TIMES ON DIFFERENT OCCASIONS AND FORCED BALANCED THE CAR TWICE TO NO AVAIL. IN MARCH OF 2003 AN INDEPENDENT SERVICE EVALUATED MY CAR AND FOUND BOTH TIE ROD ENDS (OUTERS)WERE EXTREMELY LOSE AND NEEDED TO BE REPLACED. BECAUSE OF THE FAULTY RODS BOTH THE FRONT TIRES ARE NOW CUPPED ON THE OUTER EDGES AND THE DEALERSHIP REFUSES TO REPLACE THEM. HYUNDAI PERFORMED THE WORK AND THE PROBLEMS GOT A LITTLE BETTER, BUT HAVE SINCE GOTTEN WORSE AGAIN. I AM SO FED UP WITH THIS CAR AND NEED HELP! I HAVE FILED COMPLAINT WITH HYUNDAI CUSTOMER SERVICE, BUT THE PROBLEMS STILL EXIST!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070097January 15, 2004
AIR BAGS
WE PURCHASED A 2001 HYUNDAI ELANTRA GT IN SEPT. 01. SINCE THAT TIME, WE'VE HAD PROBLEMS WITH THE AIR BAG SENSOR TWICE. BOTH TIMES IT WAS FIXED BY THE DEALER. IN OUR ACCIDENT, A 35MPH FRONT END COLLISION, OUR AIR BAGS DID NOT DEPLOY. WE HAVE REGISTERED A COMPLAINT WITH HYUNDAI, WHO SAYS IT WILL TAKE APPROX. 30 DAYS TO DECIDE WHETHER OR NOT THEY DEEM AN INVESTIGATION NECESSARY. THE DEALERSHIP WILL NOT DEAL WITH US, THEY SAY WE NEED TO GO TO HYUNDAI. IN THE MEANTIME, WE ARE LEFT WITH THE CHOICE OF REPAIRING OUR VEHICLE AND HAVING HYUNDAI CLAIM THEY CANNOT MAKE A DETERMINATION OF FAULTY MERCHANDISE BECAUSE OUR VEHICLE WAS FIXED, OR PAYING STORAGE FEES AT THE BODY SHOP AND RENTING A CAR UNTIL HYUNDAI DECIDES. AND, IF HYUNDAI DECIDES THEY WILL NOT DO AN INVESTIGATION, THERE ISN'T EVEN AN APPEAL PROCESS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10070368January 15, 2004
STEERING, SERVICE BRAKES, HYDRAULIC, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL
IT IS BACK AT EARNHARDTS, FOR THE ELEC. SYSTEM AGAIN 4TH TIME. IT STARTED IN 3/02 AND WENT OUT AGAIN LAST FRI. 6/6/03 BUT THEY DON'T CONSIDER IT A PROBLEM. BECAUSE I FILED A LEMON LAW ON THE PREVIOUS ACCENT AND REPLACED IT WITH THE ELANTRA 2001 AND I FILLED OUT A SURVEY SAYING THEY HAD BAD CUSTOMER SERVICE, THE NORMAL USE OF A RENTAL WHILE THEY FIXED IT FOR DAYS WAS NOT GRANTED. I AM SO UPSET I SPENT A DAY OUT IN THE AZ SUN WAITING FOR A TOW OF 205 MILES TO THE NEXT DEALERSHIP AND THEY TELL ME I HAVE A BAD RECORD WITH THEM AND DON'T DESERVE THE COURTESY OF A RENTAL CAR. THIS IS MY SECOND HYNDAI AND I HAVE HAD NOTHING BUT TROUBLE WITH IT AND THE DEALERSHIP. I HAVE SENT LETTERS TO THE ATTORNEY GENERAL, THREE ON MY SIDE, HYNDAI AND EARNHARDTS DEALERSHIP. I WANT OUT OF THIS CAR AND DON'T FEEL SAFE IN IT ANY MORE. I WAS GOING DOWN THE SALT RIVER CANYON (IF YOU ARE NOT FROM AZ PICTURE GOING DOWN THE TWISTING ROAD TO THE GRAND CANYON) WITHOUT ANY POWER STEERING, BRAKES AND TRYING TO KEEP CONTROL OF THE CAR WITH KIDS IN IT. AND THEY TELL ME I SHOULDN'T BE EXCITED! 1 1/2 HRS IN THE SUN WAITING FOR THE TOW, THE NEXT DEALERSHIP 200 MI AWAY, NO RENTAL CARS AUTHORIZED, SO MY HUSBAND HAS TO DRIVE UP AND GET ME (198) MILES FROM MY HOUSE AND GO BACK SO HE COULD BE AT WORK IN 3 HRS. NO SLEEP FOR HIM. THE DATES ARE 3, 4, 6 OF 2002 AND NOW 6/6/03. THE MILEAGE IS 27,694. THE COST IS THEIRS BECAUSE IT HAS THE 100,000 WARRANTY. JUST THE MENTAL AND PHYSICAL ANGUISH AND INCONVIENCE OF ANOTHER CAR THAT WON'T WORK RIGHT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070545January 15, 2004
FUEL SYSTEM, GASOLINE
CAR DIED JUST DRIVING DOWN THE ROAD. 1ST HYUNDAI DEALER TOLD ME MY FUEL WAS DIRTY, NEEDED 1 NEW FUEL INJECTOR AND I SHOULD PAY $330 TO FLUSH THE OTHER 3 INJECTORS. NOT COVERED UNDER WARRANTY.I CALLED THE DEALER WHERE CAR WAS PURCHASED AND WAS TOLD TO NOT HAVE THEM DO THE FLUSH - GET THE CAR AND BRING IT UP TO THEM. BEFORE I COULD GET IT UP TO THEM, THE CAR DID THE SAME THING WITHIN 72 HOURS AND HAD TO HAVE IT TOWED TO THEM. THEY TOLD ME I HAD PURCHASED BAD GAS AND ALL 4 FUEL INJ/FUEL RAIL/GAS TANK NEEDED TO BE REPLACED - $1187. 5-6 WEEKS LATER,SAME THING HAPPENED-OUT OF TOWN AND THEY ARE TELLING ME IT'S MY FAULT AND WILL NOT HELP-NOW ITS $1900 AND HYUNDAI WILL NOT HELP AT ALL. THE DEALERSHIP WILL NOT GUARANTEE THE WORK THEY DID 6 WKS AGO. THE CAR IS IN TULSA, I LIVE IN KANSAS CITY AND HAVE BEEN WITHOUT MY CAR FOR ABOUT 3 WKS. HYUNDAI WILL NOT LOAN ME A CAR OR HELP ME GET A RENTAL. ALL THEY KEEP TELLING ME IS I KEEP BUYING BAD GAS. THERE IS NO WAY THAT I AM BUYING BAD GAS. I PURCHASE GAS AT THE SAME PLACE AND SO DOES EVERYONE ELSE IN MY FAMILY AND NOONE ELSE IS HAVING PROBLEMS. I DO NOT HAVE THE MONEY TO PAY THEM AND DO NOT FEEL THAT THIS IS MY FAULT. I HAVE CALLED REGIONAL OFFICES, ETC AND NO ONE WILL HELP ME. THE IMPRESSION I AM GETTING FROM THE SERVICE MNGR IN TULSA IS THAT THE CAR WAS NOT CORRECTLY FIXED AT MY DEALERSHIP. HE WON'T COME RIGHT OUT AND SAY THAT BUT HE IS IMPLYING THAT MORE SHOULD HAVE BEEN DONE - HENCE THE $1900 THIS TIME. PLEASE LET ME KNOW WHAT I CAN DO. I AM NOT LETTING THIS GO. I SHOULD NOT HAVE TO PAY FOR THIS WORK AND I'M NOT GOING TO BUDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050292January 8, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 65 MPH, THE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. THIS CAUSED A REAR END CRASH. NEITHER AIRBAG DEPLOYED UPON IMPACT. THE DRIVER SUSTAINED BACK AND NECK INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOTALED. *AK *SC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10052505January 6, 2004
STRUCTURE:BODY:DOOR
THE REAR DOORS (MORE OFTEN THE DRIVER'S SIDE DOOR) BECOMES STUCK IN A SEMI-LOCKED POSITION DURING COLD WEATHER REGARDLESS OF PRECIPITATION. IT IS IMPOSSIBLE TO USE THE DOOR(S).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052506January 6, 2004
EXTERIOR LIGHTING:HEADLIGHTS
ONE OR THE OTHER OF THE HEADLIGHTS MUST BE REPLACED AT LEAST ONCE EVERY SIX MONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Elantra