Honda Ridgeline Complaints (2007)

160 consumer complaints on file.

#10323903April 5, 2010
VISIBILITY
POWER REAR WINDOW CENTER SLIDER PIECE SHATTERED. I WAS DRIVING ON HIGHWAY WITH ALL THE WINDOWS AND REAR SLIDER OPEN. THE CENTER SLIDING PORTION OF THE WINDOW WAS IN THE OPEN POSITION WHEN IT SHATTERED SENDING GLASS FRAGMENTS THOUGH OUT THE VEHICLE. THE GLASS COVERED THE BACKSEAT, BACKSEAT FLOOR, AND SOME ON THE DASHBOARD AND FRONT FLOOR. THE REPLACEMENT GLASS IS ON ORDER FROM THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317788March 8, 2010
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM
MY 2007 HONDA RIDGELINE WAS INVOLVED IN AN ACCIDENT. THE VEHICLE STRUCK ANOTHER VEHICLE AND DUE TO A SHORT CIRCUIT THE AIR BAGS DID NOT DEPLOY. THE CONSUMER STATED IT WAS NOTED BY THE TECHNICIAN THAT A SHORT CIRCUIT CAUSED BY A FAULTY GROUND WIRE DISABLED THE AIR BAG SYSTEM. UPDATED 04/28/10
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10317891March 8, 2010
AIR BAGS:FRONTAL
ON 2/10/10 AT APPROXIMATELY 11:00AM MY 2007 HONDA RIDGELINE WAS INVOLVED IN A COLLISION ON FLORENCE & HENNESS IN THE CITY OF CASA GRANDE, AZ. THE VEHICLE SUSTAINED FRONT END DAMAGE AFTER REAR ENDING ANOTHER VEHICLE. THE RIDGELINE WAS TRAVELING APPROXIMATELY 20 MPH AT THE TIME OF IMPACT. IT WAS NOTED IMMEDIATELY AFTER THE ACCIDENT THAT THE INSIDE CAB HAD A BURNING ODOR. IT WAS ALSO NOTED THAT THE AIRBAGS DID NOT DEPLOY. AFTER FURTHER INVESTIGATION BY HONDA SERVICE TECHNICIANS LOCATED AT SAN TAN HONDA, IT WAS DETERMINED THAT A SHORT CIRCUIT CAUSED BY A FAULTY GROUND WIRE DISABLED THE AIR BAG SYSTEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10310057February 12, 2010
ELECTRICAL SYSTEM, VISIBILITY
2007 HONDA RIDGELINE HEATER MOTOR STOPPED BLOWING. TROUBLESHOOT THE PROBLEM AND FOUND A MELTED WIRING HARNESS. DID SOME RESEARCH AND FOUND THE RECALL TO TAKE PLACE IN MARCH. CALLED HIDY HONDA TO REQUEST A FIX AND WAS TOLD MY VEHICLE IS NOT COVERED. CALLED HONDAUSA AND WAS TOLD THE SAME THING. AT THIS POINT I NEED THE MOTOR FOR DEFROST PURPOSES. I AM PURCHASING THE MOTOR ON MY OWN AND WILL REPAIR MYSELF IF I CAN GET PARTS AT ALL. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10303138January 29, 2010
EXTERIOR LIGHTING:HEADLIGHTS
HEAD LIGHTS BURN OUT ABOUT EVERY EIGHT THOUSAND MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278162July 24, 2009
VISIBILITY
WINDSHIELD WIPERS STOP WHILE DRIVING WHEN IT IS SNOWING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277584July 21, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 HONDA RIDGELINE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE, AN OIL CHANGE, AND A TIRE ROTATION. AN HOUR AFTER HE ARRIVED BACK HOME, HE NOTICED SMOKE COMING FROM THE REAR TAIL LIGHT AREA. WITHIN SECONDS, FLAMES APPEARED WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT ARRIVED AND THE INSURANCE COMPANY IS INVESTIGATING THE FAILURE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND HAVE NOT RECEIVED ANY REPORTS CONCERNING FIRES WITH THIS MODEL VEHICLE. THE MANUFACTURER STATED THAT THEY WOULD WORK WITH THE INSURANCE INVESTIGATORS. THE ISSUE AS WELL. THE DEALER STATED THAT THE FIRE WAS CAUSED BY AN ELECTRICAL MALFUNCTION. SEVERAL PARTS WERE REPLACED IN THE VEHICLE, BUT THE CONTACT DID NOT KNOW WHICH ONES. THE CURRENT AND FAILURE MILEAGES WERE 28,000. UPDATED 08/28/09. *LJ UPDATED 09/02/09.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10276930July 15, 2009
ELECTRICAL SYSTEM
2007 HONDA RIDGELINE WITH APPROX 52,000 MILES THE A/C STOP BLOWING FOR NO REASON. TOOK IT TO FREEMAN HONDA DALLAS,TX. SAID BAD TRANSISTOR AND BLOWER. HAD TO WAIT FOR PARTS 2 DAYS. THE PARTS CAME IN AND THEN THEY SAID I NEEDED A WIRE HARDNESS BECAUSE THE WIRE HARDNESS WAS MELTED APPROX 4 FEET IN DASH . YOU WOULD THINK THAT THEY WOULD CHECK THE WIRE HARDNESS WHEN THEY TELL YOU IT'S THE TRANSISTOR AND THE BLOWER. HAD TO WAIT ANOTHER DAY TO ORDER WIRE HARDNESS JUST TO FIND OUT THAT THE WIRE HARDNESS IS BACK ORDER NATIONWIDE . THE DEALERSHIP RIGGED UP ANOTHER WARRANTY WIRE HARDNESS TO GET MY TRUCK BACK TO ME OR ELSE I HAD TO WAIT 3WEEKS FOR THE WIRE HARDNESS.THEY WARRANTY THE WORK FOR 12,000 OR 12 MONTHS, BUT I HAD TO PAY OUT OF MY POCKET $730.83 . I FEEL THAT I SHOULDN'T HAVE TO PAY FOR SOMETHING THAT IS NOT MY FAULT . APPARENTLY IM NOT THE FIRST ONE WITH THIS ISSUED THAT'S PROBABLY WHY THEIRS A NATION WIDE BACK ORDER ON WIRE HARDNESS. MY SELF AS WELL AS MANY OTHERS ON THE INTERNET FEEL THAT IT IS A FIRE AND SAFETY HAZARD THAT NEEDS TO BE RECALLED BY HONDA IT IS NOT FAIR TO CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276327July 10, 2009
VISIBILITY
HELLO, IN WISCONSIN IT IS NOT UNCOMMON TO GET A SMALL AMOUNT OF ICE AND SNOW ACCUMULATION ON A CAR. WHEN SNOW AND ICE ACCUMULATE THEIR IS ALWAYS A SMALL AMOUNT USUALLY LESS THAN 1/4 INCH THAT IS IMPOSSIBLE TO SCRAPE OFF WITHOUT DESTROYING THE PAINT ON THE VEHICLE. ON THE OTHER 24 CARS I HAVE OWNED WHEN THIS MELTS AFTER DRIVING A SHORT TIME FROM THE CABIN TEMPERATURE, IT SLIDES ONTO THE WINDSHIELD AFTER BREAKING THE FIRST TIME AFTER MELTING LOOSE. THE WIPERS THEN PUSH THE SLUSH OFF TO THE SIDES SO YOU CAN SEE. ON MY 2007 HONDA RIDGELINE INSTEAD OF THAT HAPPENING THE WIPERS SHUT OFF UNDER THE INCREASED MOMENTARY LOAD. THE ONLY WAY TO GET THEM TO RESET IS TO STOP, TURN THE VEHICLE OFF AND RESTART IT. THIS IS VERY DIFFICULT TO DO WHEN YOU ARE COMPLETELY BLINDED WITH SLUSH LOOKING FORWARD. THIS HAS HAPPENED 3 TIMES, THE LAST TIME I WAS COMING UP ON A ROAD BLOCKED OFF DUE TO A FATALITY ACCIDENT. I SLAMMED ON THE BREAKS, BECAUSE I COULD NOT SEE I ENDED UP STOPPING IN ONCOMING TRAFFIC LANE ABOUT 5 FEET FROM THE POLICE VEHICLE BLOCKING THE ROAD. I CALLED HONDA SEVERAL TIMES. THERE LINE IS THAT THE WIPERS MEET FEDERAL STANDARDS AND THEY WILL NOT FIX THE PROBLEM. MY NEIGHBOR DOWN THE STREET IS ALSO HAVING THE SAME PROBLEM, AND THE DEALERSHIP HAS NOTED THE PROBLEM WITH OTHER RIDGELINES. MY VEHICLE WA EXAMINED BY THE DEALERSHIP AND IS WORKING AS DESIGNED. PLEASE FORCE THEM TO FIX THIS PROBLEM BEFORE I OR SOMEBODY ELSE KILLS SOMEONE AS A RESULT OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276026July 7, 2009
ELECTRICAL SYSTEM
ON 6/25/2009 I REPORTED TO MY HONDA DEALER MY AC WAS NOT COOLING PROPERLY AND THE A/C FAN WAS CONTINOUSLY RUNNING EVEN WITH THE A/C OFF. THEY TOLD ME THAT THEY HAD NO LOANER CARS AVAILABLE AND I SHOULD RETURN ON WED EVENING 7/1/2009 TO DROP OFF ME CAR FOR REPAIRS. . ON MONDAY AM @ 11:04 (ROSELAND NJ POLICE REPORT) I STARTED MY RIDGELINE AND SMELLED A VERY ACRID ODOR A FEW MINUTES LATER MY CAR INTERIOR FILLED WITH SMOKE AND I HAD TO PULL OVER AND LEAVE MY CAR. BY LUCK I FLAGGED DOWN A PASSING POLICE CAR AND HE PUT OUT THE FLAMES AND CALLED THE FIRE DEPARTMENT MY CAR HAS 29,400 MILES+/- AND IS STILL UNDER WARRANTY.THE HONDA DEALER EXPLAINED TO ME THEY KNEW THE PROBLEM TO BE IN SOME SWITCH THAT CONTROLS THE FAN MOTOR, PLEASE TELL ME HOW THIS PART HAS NOT BEEN RECALLED AND WHY THEY LET ME LEAVE THE DEALERSHIP WITH OUT WARNING ME TO NOT OPERATED SUCH A DANGEROUS CAR . I HAVE FOUND OTHER OCCASIONS ON THE INTERNET WHERE SIMILAR RIDGELINE EXPERIENCED THE SAME PROBLEM. THIS WAS THANKFULLY THE ONLY TIME THIS HAPPENED. THE CAR IS AT THE DEALERS NOW. I AM AFRAID TO DRIVE IT I DON'T BELIEVE IT IS A SAFE CAR.THEY TELL ME THEY WILL FIX IT AS GOOD AS NEW. DUH! IT BURNED AS A NEW CAR. THIS DEFECT HAS A POTENTIAL FOR GREAT TRAGEDY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10274266June 18, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I WOULD LIKE TO FILE A COMPLAINT AGAINST HONDA MOTOR COMPANY FOR THEIR DEFECTIVE CONDENSER THAT THEY BUILD INTO THEIR VEHICLES KNOWING THAT THEY CAN BE EASILY DAMAGED. THEY ARE AWARE OF THE DEFECT BUT CHOOSE TO IGNORE THAT IT IS AN ISSUE. THEY ALSO HAVE CHANGED THEIR 2008-2009 MODELS AND CLAIM THAT THEY HAVE THE RIGHT TO CHANGE THEIR MODELS WHENEVER AND HOWEVER THEY WANT. THEY TRULY ARE NOT CUSTOMER SERVICE ORIENTED. THIS IS AN UNJUST COST THAT THEY ARE PLACING ON THEIR CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266654April 24, 2009
SERVICE BRAKES, HYDRAULIC, AIR BAGS:SIDE/WINDOW, VEHICLE SPEED CONTROL
MY 2007 RIDGELINE FAILED TO ACTIVATE EITHER THE ABS OR THE VSA AS I BEGAN SKIDDING ON THE SNOW THAT WAS BETWEEN THE TIRE LANES. THE DRIVE LANES WERE CLEAR PAVEMENT AND AT 64 MPH IN CRUISE CONTROL I CHANGED LANES AND THE VEHICLE BEGAN 4 WHEEL SKIING ON THE SNOW. I APPLIED THE BRAKE AND LOST ALL CONTROL OF MY RIDGELINE AS THE VEHICLE WITH ALL 4 WHEELS LOCKED, SKID OVER TO THE SIDE OF THE ROAD AND BECAME ENTANGLED WITH THE SNOW BANK. WITH ALL 4 WHEELS LOCKED THE VEHICLE SLOWED DUE TO THE DEPTH OF THE SNOWBANK. AS IT SLOWED THE RIDGELINE SWUNG AROUND SIDEWAYS AND SLOWLY ROLLED ON ITS SIDE. AT THAT POINT THE SIDE AIR BAG CURTAIN DEPLOYED. SCRATCHING MY EYE BALL AND HITTING MY EAR SO HARD I HAD TO PUT MY HAND TO MY EAR TO SEE IF IT WAS STILL ATTACHED. EITHER THE VSA OR THE ABS SHOULD HAVE ACTIVATED. AND THE DRIVERS AIR BAG SHOULD NOT HAVE DEPLOYED DUE TO THE FACT THE VEHICLE WAS LAYING ON THE PASSENGER SIDE. CAUSING OVER $10,000 DAMAGE. AFTER THE REPAIR I TOOK THE VEHICLE TO MY DEALER AND I WAS TOLD THERE IS NOTHING WRONG WITH ANY OF THE SYSTEMS. NOR WERE THEY CONCERNED THAT THIS INCIDENT, UNDER DIFFERENT CIRCUMSTANCES COULD HAVE EASILY ENDED IN DEATH. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10261426March 10, 2009
STRUCTURE:BODY
THREE TIMES IN THE PAST YEAR, A PIECE ON THE TOP OF MY 2007 HONDA RIDGELINE HAS BECOME DETACHED. THE FIRST TIME, THE DEALER WHERE I PURCHASED IT REPLACED THE RETAINING CLIPS. THE SECOND TIME, THE PIECE FLEW OFF WHILE I WAS ON THE HIGHWAY, HITTING A CAR BEHIND ME. THE DEALER REFUSED TO FIX IT. I CONTACTED HONDA CORPORATE WHO REFERRED ME TO ANOTHER DEALER, AND THEY FIXED IT REPLACING ALL DESIRED PARTS. THE THIRD TIME WAS JUST THIS PAST SATURDAY. THE SECOND DEALER HAS ASKED TO SEE IT AND SAID THEY WOULD HAVE TO GET SOME PICTURES AND HAVE SOMEONE ELSE LOOK AT IT. THIS IS THREE TIMES IN THE PAST YEAR, AND I BELIEVE I HAVE A LEMON ON MY HANDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252628December 23, 2008
VISIBILITY:GLASS, SIDE/REAR
VEHICLE WAS IN FULL SIGHT DURING A 3-HOUR VISIT WITH A FRIEND. UPON LEAVING, NOTICED GLASS ALL INSIDE THE CAB AND BED. CENTER, SLIDING PORTION OF REAR WINDOW APPEARED TO HAVE EXPLODED. NO EVIDENCE OF VANDALISM WHATSOEVER. DEALER STATED THEY WOULD HAVE A FIELD ENGINEER EVALUATE THE SITUATION, BUT AFTER TWO WEEKS THERE WAS NO RESULT, SO I OPTED FOR MY INSURANCE COMPANY TO REPLACE THE GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236296July 29, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2007 HONDA RIDGELINE VIN[XXX] IS LESS THAN A YEAR OLD I WAS DRIVING BACK WITH MY FAMILY WHICH INCLUDES CHILDREN ON I95 SOUTH BOUND. I WAS DOING 70MPH. I DID NOT GO OVER ANYTHING. THE HONDA LOST POWER. I HAD TO GLIDE TO THE SHOULDER OF THE ROAD. THE HONDA WOULD NOT GO INTO DRIVE OR REVERSE. AFTER BEING SENT TO THE HONDA REPAIR I WAS INFORMED THE TRANSMISSION NEEDS TO BE REPLACED. I ALWAYS KEPT UP WITH MY DAILY MAINTENANCE AT MY LOCAL HONDA DEALER. I DO NOT TRUST THIS HONDA RIDGELINE WITH MY FAMILY OR ANYONE ELSE'S FAMILY. I TOLD THE DEAL I EITHER WANT A NEW CAR OR I WILL GO TO ANOTHER MANUFACTURE AND PURCHASE A NEW CAR. I HAVE A MASTERS DEGREE AND BACHELOR'S DEGREE IN INFORMATION TECHNOLOGY. REPLACING THE TRANSMISSION WILL NOT SAFEGUARD THE CAR. I WOULD LIKE TO KNOW WHY THE TRANSMISSION WENT OUT LESS THAN A YEAR WHEN I PURCHASED THE CAR NEW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227230May 10, 2008
SEATS
I OWN A 2007 HONDA RIDGELINE. MY WIFE COMPLAINS ABOUT THE PASSENGER SEAT HEATING UP ALL THE TIME WITH THE SWITCH IN THE OFF POSITION. I HAVE ALSO FELT THE HEAT IN THE PASSENGER SEAT WITHOUT THE SWITCH TURNED ON. I HAVE TAKEN MY TRUCK TO LUCAS HONDA OF JACKSONVILLE, FL SEVERAL TIMES AND THEY KEEP TELLING ME THERE IS NO PROBLEM. THIS PROBLEM PERSISTS, IT IS DISHEARTENING TO HAVE A PROBLEM THAT THE DEALER WON'T ACKNOWLEDGE AND WON'T RESOLVE! I HOPE THIS IS NOT AN ELECTRIC ISSUE THAT COULD LEAD TO A FIRE IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211985December 15, 2007
STRUCTURE
DUE TO BRAKE AND ACCELERATOR PEDAL HEIGHT AND POSITION IT IS POSSIBLE TO BE APPLYING ENGINE THROTTLE AT THE TIME OF BRAKING. I'M NOT SURE WHICH WILL WIN OUT BUT IT IS A BAD FEELING. NO ACCIDENTS AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189771May 4, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 HONDA RIDGELINE. WHEN THE CONTACT ACTIVATED THE FOUR WHEEL DRIVE BUTTON, THE VEHICLE MOVED SIX FEET BEFORE THE FOUR WHEEL DRIVE ENGAGED. HE STATED THAT THE FOUR WHEEL DRIVE DISENGAGED WHEN THE TRANSMISSION WAS SHIFTED INTO PARK. THE DEALER STATED THAT THE FAILURE WAS A RESULT OF HOW THE VEHICLE WAS ENGINEERED. THE CURRENT MILEAGE IS 7,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185361March 16, 2007
CHILD SEAT:TETHER: STRAP/WEBBING
TL* THE CONTACT OWNS A 2007 HONDA RIDGE LINE TRUCK. THE CONTACT TESTED THREE CHILD SAFETY SEATS TO ENSURE THAT THE TETHER STRAP WOULD WORK PROPERLY. THE CHILD SAFETY SEAT INSPECTOR ATTEMPTED TO INSTALL THE CHILD SAFETY SEAT ,AND STATED THAT THE TETHER FAILED TO LOCK. THE CONTACT ATTEMPTED TO CALL THE DEALER AND WAS UNSUCCESSFUL. THE CONTACT STATED THAT THIS WAS A SAFETY RISK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184064March 2, 2007
TIRES:SIDEWALL
COMPLETE SEPARATION OF TREAD FROM THE SIDEWALLS; MICHELIN LTX OEM LIGHT TRUCK TIRE. THE TREAD REMAINED IN ONE PIECE BUT THERE WAS A CLEAN & COMPLETE SEPARATION FROM THE SIDEWALLS APPROX. 2 INCHES FROM THE BEAD [BOTH SIDES]. THERE WAS NO WARNING [VIBRATION, RUMBLING, LOSS OF CONTROL, ETC.] UNTIL THE FAILURE AT APPROX. 65 MPH ON INTERSTATE 93, CONCORD, NH. IT WAS A CLEAR, COLD [17 DEG. F] DAY WITH NO OBSTRUCTIONS OR DEBRIS IN OR ON THE HIGHWAY. [NOTE: I HAVE SEVERAL PHOTOS OF THE TIRE IN QUESTION AFTER THE SEPARATION]. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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