Honda Ridgeline Complaints (2017)

347 consumer complaints on file.

#11677620July 31, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Honda Ridgeline. The contact stated that while driving at various speeds with the windows rolled up, the contact was nauseated when he arrived at his destination. The contact stated that the vehicle was consuming an excessive amount of gasoline. The contact checked for leaks but found no signs of a leak. There were no warning lights illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the emissions control and a fuel line needed to be replaced; however the parts needed to complete the repair were on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675258July 22, 2025
ELECTRICAL SYSTEM
Vehicle started on it's own without key fob triggering the alarming system to turn on. They only way to turn both off was to disconnect the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668407June 22, 2025
FUEL/PROPULSION SYSTEM
Honda has issues with the fuel injectors for this year vehicle. Instead of performing a recall, they pushed it off by extending the warranty. If the injectors fail, the car becomes inoperable and could result in accident. Honda needs to fix this issue now and not just issue a warranty extension
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668411June 22, 2025
POWER TRAIN
Honda has an issue with the torque converters locking up on this vehicle year. Instead of fixing the issue through a recall, they pushed it off by extending the warranty. If the torque converter locks while driving the vehicle, the mostly likely outcome will be an accident. Honda should fix the issue through a recall, instead of the band-aid approach.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666390June 11, 2025
ENGINE, POWER TRAIN
I have a 2017 Ridgeline. I bought it brand new. Always keep up with the maintenance, keep it clean and well taken care of. I only have 45,000 miles on it. A few days ago the engine failed on me while on the freeway. Limped it off the freeway as it made a horrendous sound, like marbles in the engine. I had it towed, at a cost of $275. I took it to Honda. I told them I was aware of the NHTSA investigation into the the 2017-2019 Ridgeline reports of failing connecting rod bearings. They said they were not aware of that and it was not showing on the recall list for my specific vehicle . Their diagnostic came back requiring a short block replacement as "oil was coming from the oil pan rod bearing." They took it the warranty department, as the original warranty of 5yrs/60,000mi has passed. Honda is going to cover 75% of a $9,738.35 bill because of the low mileage on the vehicle, which brings the cost to "only $1,850." They’re giving me a 12 month/12,000 mile warranty on their work. They’re also recommending that I do a 100,000 miles service that would require a replacement of a timing belt, water pump, drive belt, etc. that would cost an additional $2,123.58. It seems a bit counterintuitive to do that service since I only have 45,000 miles on an eight year-old truck that has been kept up on its regular maintenance schedule. The initial cost to do the diagnostic was stated at $199. I received a call to approve $697 to break down the engine to do further evaluation. After receiving the results of their evaluation, I am now awaiting the estimate with a breakdown of costs. I have yet to receive that, but can provide it when available. The vehicle is still sitting at the Honda service center. I have also contacted Honda directly and have opened a case with them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662715May 23, 2025
ENGINE, ELECTRICAL SYSTEM
I was driving home climbing a hill in the slight rain when the check engine light came on. I drove with the light on to get to the next closest city about 2 minutes out from where the light came on. The engine was running rough and shaking the car and was having issues stopping at a light before I could pull into a parking lot. I pulled into the parking lot, my book said that it was a misfire and to let the engine cool off so I sat for about 2 hours, checked fluids then started the car. the ticking noise was there but there were no lights on my dash at the time and assumed it could make it home after I let it idle for 5 minutes. I proceeded to get on the road and the vehicle did ok. I got on the freeway to get home, slowly let the car climb to 50 and kept it there. 1 minute later the whole dash glowed saying everything was not working and giving special pop-ups on the dash explaining the VSA, ABS, and electronic power steering were not working to name a few. I stopped the car and pulled over immediately and called for a tow. I took it to my local electric shop to see because the brakes still worked and they said that it was possibly the ECM, that they couldn't fix it, and the ticking was a heatshield, and to take it to the dealer. I then towed it to the dealer. The Honda techs said that they didn't know what was wrong because the car wasn't throwing any codes. They replaced the tailgate harness that the previous dealer I took it to didn't and said to replace the pully and tensioner before they drove and diagnosed it further. I had it towed to another shop to get those replaced. This shop listed some of the same fault codes as the first shop and when they tested the vehicle they had called me to come in and inspect the vehicle as they started it after it was at the dealer and told me it was an engine knock and that the engine would need to be replaced with the drive shaft. I called Honda's corporate office and they took my complaint and documented it only.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661308May 15, 2025
UNKNOWN OR OTHER
On 5/11/25 the vehicle MID display showed KEYLESS START SYSTEM PROBLEM error message with a scan gage DTC12C5 stored. This made the vehicle hard to start requiring multiple actuation of the START/STOP switch. The vehicle milage was 56404 miles. The START/STOP switch needed to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659354May 6, 2025
ENGINE, POWER TRAIN
Most likely a connecting rod bearing failure leading to catastrophic engine failure per dealership service department. Vehicle is currently available for inspection. Safety was put at risk by engine part (likely connecting rod bearing) coming loose. It flew through my oil pan and bounced off the road, fortunately no people or other vehicles were hit by the part. Vehicle lost power and engine started smoking, oil spilled all over the road. I had to evacuate vehicle on busy highway (70 mph speed limit) since it was smoking. The vehicle was towed to the dealer which inspected it and said most likely connecting rod bearing failure but could not confirm unless engine taken apart. To my knowledge no one else has inspected it. All service for the life of the vehicle has been performed at Honda dealerships at recommended times. A check engine light had come on shortly before the problem occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658451May 2, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Honda Ridgeline. The contact stated while driving at an undisclosed speed, several unknown warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the connecting rods needed to be replaced. The contact researched and was made aware of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656715April 25, 2025
ELECTRICAL SYSTEM, POWER TRAIN
So I complained before and nothing has happened. I took my Ridgeline in for the recall on the backup camera and my camera still flickers or goes out. Happens randomly not all the time. I brought it up twice to the Honda dealership and they couldn’t help me since it was working fine when I brought it in. And my transmission since 20k miles still lags and jutters and makes clanking sounds. I have done multiple transmissions fluid changes like recommended but I don’t trust it. And only the first time they covered it and did a software update but that didn’t fix it then my warranty expired and they wanted to charge me for any repairs after. I have had this issue since I bought the Ridgeline. Not even 100k miles and I can’t trust it to drive more than an hour. This been happening for years and I complained before but nothing ever got done. My backup camera still goes in and out as of today and I have received multiple transmission is over heating warnings that then turn off. And now it’s starting to to not shift sometimes and high revs it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655920April 21, 2025
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My vehicle has less than 95k miles on it. Purchased it brand new from the dealer in 2016. It was one of the first few Ridgelines in the state. I've always had it serviced on time at the dealer, and kept up with its maintenance and care. The engine started to fail out of nowhere - making a weird tapping/knocking noise. I made an appointment to have it checked out by the dealership, and that same day my check engine light came on while I was on the freeway going 70mph. It began shaking at an idle. I got off the freeway, and parked. I was afraid to turn the car back on. The check engine light listed off numerous warnings of failed systems. Since my appointment wasn't until the next day, I left my car near the dealership overnight, instead of driving it back home for fear of causing an accident, or having my engine overheat or explode. I brought it to the dealership the next day, and they confirmed that I had a fuel injector issue, consistent with a known issue, for which I had an extended warranty letter re: the MIL warnings. However, they also noted a possible connection rod issue in the engine, and said the engine would have to be completely replaced or rebuilt. I have read and heard from many other people with a 2017 Honda Ridgeline that they have experienced this issue with their engines failing well before they should - at 90k miles, 140k miles, etc. There is a known issue with many of the 2017 Honda Ridgelines - and a recall did occur, but my VIN says my vehicle is not part of this recall - however, clearly my engine had the problem that Honda was aware of. My whole family was in the car when the check engine light came on, and the sound got worse - we could have been injured in an accident on the freeway, or had the engine overheat/explode while we were in the car. The issue was reproduced and confirmed by the dealer service center, and has been inspected by them. No warnings or symptoms before the failure - just complete shutdown out of nowhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654377April 13, 2025
ENGINE
Recently, while driving approximately an hour and a half from home, traveling at 80–100 km/h, the vehicle suddenly began to shake violently, almost ripping the steering wheel from my hands. I immediately turned down the radio and heard a loud squealing and clacking noise coming from the engine. At that time, no warning lights or codes were present. Moments later, multiple errors appeared on the dashboard, and the engine lost power and shut down completely. With nowhere safe to pull over, I attempted to restart the vehicle just to get it off the roadway into a nearby farm entrance, but it died again shortly after. I had the vehicle towed on a flatbed back home, where I began diagnostics. I initially suspected a timing issue or tensioner failure, so I checked timing components, replaced the spark plugs and swapped coils. A compression test showed over 150 psi across all cylinders. I then brought it into my shop for further inspection. A scan revealed a cylinder #3 misfire, and upon removing the oil pan, I discovered the rod bearing on cylinder #3 had failed catastrophically. When I contacted Honda about the rod bearing recall, I was told that although over 250,000 vehicles were recalled for similar issues, mine did not qualify as it was manufactured in July 2016, just outside the affected range. I was advised to transport the vehicle 2.5 hours to a dealership for a technician inspection, as my diagnosis would not be accepted. This failure was not only unexpected and costly—it was a serious safety concern that could have resulted in injury or worse. Given the severity of the situation and the number of similar cases reported, I respectfully request that Honda cover the repair under warranty or goodwill. This failure should not have happened on a well-maintained engine and is clearly part of a wider issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653708April 9, 2025
ENGINE
After taking my 2017 Honda Ridgeline to First Honda in Simi Valley, CA for its 100,000-mile maintenance, including a brake service and an oil change, I experienced a major engine failure just two days later. I let my son drive the vehicle from Simi Valley to the East Bay area for college. The next day, the vehicle broke down and had to be towed to Hayward Honda. At Hayward Honda, they informed me that the oil was extremely dark and looked like it had not been changed, despite being billed for it at First Honda. Furthermore, they diagnosed that the engine failure was due to a connecting rod bearing failure — the same issue currently under investigation by the NHTSA. This breakdown happened without warning right after scheduled maintenance and may indicate both negligence by the servicing dealer and a defect in the engine. I believe this incident should be included in the NHTSA investigation related to engine failures in 2017 Honda Ridgeline models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651100March 27, 2025
POWER TRAIN
Transmission failure (6 speed). Vehicle has 56200 miles. Never towed and kept in great shape. Noticed judder symptoms around 35000 miles and have changed the transmission fluid 3 times. Recently experienced large jolts from rear of truck during gear shirting. Warning lights on dash went off ( Emissions system problem; Trans system problem) and my plug in analyzer showed code P0776 - pressure control solenoid B performance/stuck off. Took into dealer - they flushed the transmission 3 times and added fluid. Said they could not find anything wrong but did see the codes and dash warnings. Drove vehicle for about 20 miles and now getting jolts in rear end when shifting. Dealer says I need a new transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639098January 28, 2025
ENGINE
I started getting a p0306 code on my truck on Thursday Jan 2, 2025. I took it to my mechanic and he said that it is a lower engine problem. On Saturday Jan 11,2025 there was a loud clunk from the engine and the vehicle lost power. My mechanic said that the connector rod broke. I contacted Honda but they said my vin is not in the recall and I would have to deal with the dealership. I know that they won't do anything so I am in the process of trying to install a used engine myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638750January 27, 2025
ENGINE
My engine started to have a clicking or a ticking sound, and then abruptly stop running. The dealer said that the engine is seized up. From what I have read, it sounds like the connecting rod problem that other 2017 models have had. I think that my engine needs to also be on the recall. Honda has offered NO help with this, what-so-ever, even though I think they know there is a manufacturing defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637503January 21, 2025
ELECTRICAL SYSTEM
My truck often clicks inside the cabin, the dashboard flashes on/off, the horn honks, outside lights flicker, and it has drained the battery three times. I cannot lock my truck in fear that it will not open. I've been places where they've asked me to move my vehicle due to this problem causing a disturbance. I've purchased 3 batteries in 7 years and have been stranded each time. I see that this problem has been reported several times by other affected honda ridgeline truck owners. It should become a safety recall due to these disturbing incidents as well as leaving people stranded with drained batteries because of the electrical problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633302December 31, 2024
FUEL/PROPULSION SYSTEM
a smell of gas came into the car. fuel pump was the problem as per the dealer. could cause driver to pass out or fire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632954December 29, 2024
ENGINE
Have taken in a few times for engine knocking, Honda has down oil changes and reported noise is normal but is getting louder, purchased extended warranty from Honda dealer. Also had at Honda for oil and filter change a month ago, they also were supposed to have completed the tailgate harness but told me it had be previously complied with but never took it off the list of open recalls. Honda isn’t the company it used to be. After my purchase of my new Honda pilot and issues- it will be my last Honda period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632144December 23, 2024
ELECTRICAL SYSTEM
The Stop/Start button does not start or stop the engine when pushed. Honda has an "extended warranty" but will only honor the warranty "if a code has been set" regardless of the error messages displayed on the dash or the failure of the button to function While an extended warranty is of some value, in my opinion, the failure of the "Stop" button to stop the engine immediately when required (which happens frequently) creates a safety hazard and should result in a recall rather than simply an extended warranty, which has limitations of time and mileage in addition to the "circumstances" (i.e. the "trouble code must be present")
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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