Honda Ridgeline Complaints (2017)

347 consumer complaints on file.

#11133348October 4, 2018
ENGINE
TL* THE CONTACT OWNED A 2017 HONDA RIDGELINE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE TOW LOT. THE CONTACT CALLED FRIENDSHIP HONDA AT (828) 264-6006 (LOCATED AT 1440 BLOWING ROCK RD, BOONE, NC 28607) AND JENKINS HONDA OF LEESBURG (LOCATED AT 8865 US-441, LEESBURG, FL 34788, (352) 815-2482), BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 09006658. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11133364October 4, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2017 HONDA RIDGELINE. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING AND THE GLASS SHATTERED. THE SLIDER WAS CLOSED WHEN THE FAILURE OCCURRED AND PREVENTED GLASS FROM ENTERING THE VEHICLE. THERE WERE NO INJURIES. THE DEALER (KENDALL HONDA OF FAIRBANKS, 1000 CADILLAC CT, FAIRBANKS, AK 99701, (855) 981-5607) RECOMMENDED THAT A DIAGNOSTIC APPOINTMENT BE SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114437July 29, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
ASSISTS BRAKE SLAMMED ON MY BREAKS WHILE I WAS TURNING THROUGH AN INTERSECTION NEARLY CAUSE A REAR END COLISION. THIS HAPPENED FOR NO REASON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092736May 9, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
NEW 2017 HONDA RIDGELINE TRUCK WHEN PUT IN REVERSE FROM DRIVE (STOP POSITION) THE VEHICLE WOULD GO FORWARD NOT BACKWARDS. AFTER ONE MONTH THE TRANSMISSION FAILURE LIGHT CAME ON AND HONDA DEALERSHIP REPLACED THE ENTIRE TRANSMISSION. THEY REPLACED THE ENTIRE TRANSMISSION WITH A REMANUFACTURED TRANSMISSION. THE DAY AFTER TRANSMISSION REPLACEMENT THE SHIFT POSITION SHIFTER ON THE REMANUFACTURED TRANSMISSION SWITCH WENT BAD AND WAS REPLACED. THE VEHICLE CONTINUES TO DOWNSHIFT ODDLY WHEN FOOT IS TAKEN OFF ACCELERATOR. THIS IS WITH THE REPLACED REMANUFACTURED TRANSMISSION ON MY 4 MONTH OLD VEHICLE. THIS VEHICLE DOES NOT DRIVE LIKE A NORMAL NEW CAR. THE VEHICLE ALSO HAS A VERY LOUD WIND NOISE COMING FROM BOTH DRIVER AND PASSENGER DOOR WHEN DRIVING AT A HIGH RATE/FREEWAY. DEALERSHIP SAYS NO PROBLEMS EXIST IF A LIGHT DOES NOT COME ON TO SAY FAILURE THEN EVERYTHING IS OK. THE DEALERSHIPS DO NOT COMPLETELY DOCUMENT WHAT THE PROBLEMS ARE WHEN YOU TAKE IT IN FOR REPAIRS. NO CONSOLIDATION OF INFORMATION FROM HONDA TO REPORT PROBLEMS FROM MULTIPLE CONSUMERS. I HAVE SPENT HOURS/DAYS AT THE DEALERSHIP REGARDING THIS NEW VEHICLE AND THE PROBLEMS HAVE NOT BEEN RESOLVED. I HAVE NUMEROUS REPAIR ORDERS, E-MAILS, LETTERS AVAILABLE UPON REQUEST. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092386May 8, 2018
UNKNOWN OR OTHER
I WAS LISTENING TO SIRIUS RADIO WITH THE TRUCK BED AUDIO ON. I COULD NOT TURN OFF TRUCK BED AUDIO. THE OFF BUTTON HAD NO EFFECT. I COULD NOT FIGURE OUT HOW TO TURN OFF THE AUDIO COMPLETELY. I DROVE TO STORE A FEW MILES AWAY. I TRAVELED AT 70 M/H. TRUCK BED AUDIO STILL ON. I TURNED OFF THE VEHICLE TO GO IN STORE, RETURNED, AND TRUCK BED AUDIO STILL ON. I TRAVELED 5 MORE MILES AT 80 M/H AND TRUCK BED AUDIO STILL ON. WHEN I VIEWED THE HOME SCREEN TRUCK BED AUDIO WAS GRAYED OUT. I PUSHED EVERY BUTTON I COULD FIND AND FINALLY WHEN PARKED, AT A DRIVE THROUGH, IT TURNED OFF. I DO NOT RECALL THE SEQUENCE OF BUTTONS I PUSHED. ANYWAY, NOT SURE IF IT WAS THE BUTTON PUSHING THAT FINALLY ENDED THE EVENT. I AM NOW AFRAID TO USE THE TRUCK BED AUDIO. I AM AFRAID IF I CANNOT TURN IT OFF IT WILL RUN DOWN MY BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083328April 4, 2018
UNKNOWN OR OTHER
ON PAGE 32 OF THE RIDGELINE OWNER'S MANUAL IT STATES THAT THE FOB WILL LOCK THE TAILGATE. THE TAILGATE DOES NOT LOCK. THE CAVITY IN THE BED LOCKS BUT NOT THE TAILGATE. I HAVE A CAP ON THIS VEHICLE YET CANNOT SECURE VALUABLES IN THE BED OF THE TRUCK. WILL IT TAKE A LAWSUIT FOR PROPERTY LOSS FOR HONDA TO ADDRESS A FIX ????? I AM NOT RECOMMENDING THE RIDGELINE TO MY LARGE NETWORK UNTIL THIS IS ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080121March 19, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VARIOUS WARNING LIGHTS ARE COMING ON POWER STEERING. VEHICLE STABILITY. HILL START. EMISSION CONTROLS. HAPPENS AT START AND STAYS ON. GOES OFF. WHEN DRIVING TRANSMISSION FAILED TO UPSHIFT LIGHTS GO ON BUT EVENTUALLY AFTER A DAY OR TWO GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080193March 19, 2018
SERVICE BRAKES
BRAKE PEDAL FEELS GOOD AT NORMAL DRIVING . STOPPING IS OK . BRAKE PEDAL SINKS TO THE FLOOR WHILE AT A STOP .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080295March 19, 2018
FUEL/PROPULSION SYSTEM
UNABLE TO FILL UP GAS DUE TO ICE FORM AND ICE FORM IS DUE TO WATER RETAIN IN THE CAP-LESS GAS FILLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073390February 17, 2018
FUEL/PROPULSION SYSTEM
RAIN/SNOW WATER LEAKED INTO THE CAP-LESS GAS FILLER NECK. WATER SETTLES BETWEEN THE OUTER AND INNER FILLER FLAPS. EXPERIENCED THE WATER FREEZING WHICH PREVENTED THE OUTER FLAP FROM OPENING INWARD. BECAUSE OF THE ICE BLOCKAGE, WAS UNABLE TO FUEL VEHICLE DURING FREEZING TEMPERATURES. THE INABILITY TO FUEL THE VEHICLE COULD RESULT IN A LIFE-THREATEN SITUATION WHERE THE VEHICLE IS STRANDED IN FREEZING ENVIRONMENTS. REQUESTING A RETROFIT TO PREVENT WATER INTRUSION OR TO ALLOW PROPER DRAINAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073116February 15, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
VEHICLE HAS ADAPTIVE CRUISE CONTROL TO REDUCE SPEED BY BRAKING WHEN OTHER VEHICLES MAY BE STRUCK. UNFORTUNATELY THIS MODELS BRAKES ARE OFTEN APPLIED WHEN THE RADAR DETECTS OTHER TRAFFIC WHICH WILL NOT BE A FACTOR; I.E. A SECOND CAR HAS LEFT THE INTERSTATE AND IS SLOWING TO STOP BEFORE TURNING ON A SECONDARY ROAD. MY VEHICLE WILL BRAKE REGARDLESS WHETHER A THIRD VEHICLE IS CRUISING A HIGHWAY SPEED BEHIND ME. SIMILARLY IF I AM MOVING WITH TRAFFIC IN THE CENTER LANE AND OVERTAKING AN 18 WHEELER ON THE RIGHT MOVING 10+ MILES SLOWER. MY VEHICLE WILL BRAKE TO MATCH THE SPEED OF THE TRUCK REGARDLESS OF THE SPEED OR PROXIMITY OF VEHICLES BEHIND ME. THE MANUFACTURER ADVISES THIS IS MY VEHICLES DESIGN AND NO FIX OR MODIFICATION IS NEEDED. THIS HAS BEEN AN ISSUE REPORTED TO MULTIPLE DEALERS SINCE ABOUT 5000 MILES. HI HOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072976February 14, 2018
STRUCTURE:BODY
PLASTIC PARTS ON MY VEHICLE ARE BUCKLING AND MELTING, INCLUDING THE TRIM ON THE WINDOWS, THE FRONT BUMPER, THE WHEEL WELL AND REARVIEW MIRRORS. HONDA REPLACED THESE PARTS ONCE AND THEY STARTED TO BUCKLE AND WRINKLE THE VERY NEXT DAY. HONDA SAYS THAT IT'S BECAUSE OF UV REFLECTIVE MATERIAL ON MY NEIGHBORS' WINDOWS REFLECTING LIGHT ONTO MY VEHICLE, BUT NONE OF THE OTHER CARS ON MY STREET HAVE THIS PROBLEM. IT DOESN'T SEEM TO MATTER WHERE I PARK MY CAR (STREET, MY DRIVEWAY, NOT NEAR ANY WINDOWS)..THIS HAPPENS AND GETS WORSE AS THE DAYS GO ON. HONDA SAYS THE SAME THING IS HAPPENING TO THEIR CARS AT HONDA HQ...BUT WON'T TAKE RESPONSIBILITY FOR HAVING THE MATERIAL IN THESE PARTS CHANGED TO SOMETHING WHICH DOESN'T MELT. THIS IS A BRAND NEW CAR....... I COVERED THE MELTING PARTS IN REFLECTIVE TAPE IN HOPES OF STOPPING THIS DAMAGE. THE ATTACHED PHOTO SHOWS THE REFLECTIVE TAPE, WHICH IS WHERE THE MELTING IS HAPPENING ON THE REPLACEMENT PARTS. HONDA SAYS THIS IS HAPPENING WHEN MY VEHICLE IS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071874February 9, 2018
FUEL/PROPULSION SYSTEM
CAPLESS FUEL / GAS FILLER SYSTEM FREEZES IN WINTER AND DOES NOT ALLOW FOR VEHICLE TO BE FUELED AT GAS STATION. HAIR DRYER NEEDED TO BE USED FOR 3-5 MINUTES TO THAW THE DOOR AND THEN A SCREW DRIVER USED TO PRY IT OPEN. PICTURES OF REMAINING ICE ARE ATTACHED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071747February 8, 2018
FUEL/PROPULSION SYSTEM
CAPLESS FUEL FILLER ALLOWS WATER TO COLLECT BETWEEN THE OUTER DOOR AND THE INNER DOOR OF THE FILLER NECK. APPROXIMATELY 15ML OF WATER COLLECTS IN THIS AREA AFTER ANY RAINFALL. THE WATER ENTERS THE TANK WHEN THE FUEL NOZZLE IS INSERTED. WATER IN THE FUEL SYSTEM CAN CAUSE VEHICLE PERFORMANCE PROBLEMS AS WELL AS MAINTENANCE CODES WHICH REQUIRE DEALER SERVICE TO REPAIR. IN COLD CLIMATES, THE WATER FREEZES PREVENTING FUELING OF THE VEHICLE. THIS SITUATION HAS HAPPENED TO ME TWICE ALREADY THIS WINTER, ONE TIME REQUIRED THE VEHICLE TO STAY INSIDE UNTIL THE ICE MELTED AND THE WATER COULD BE EXTRACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071643February 7, 2018
FUEL/PROPULSION SYSTEM
NEEDED GAS IN SUB-ZERO TEMPERATURES AND COULD NOT INSERT THE GASOLINE NOZZLE INTO THE CAP-LESS FUEL FILLER. THERE WAS A CHUNK OF ICE BETWEEN THE OUTER DOOR AND INNER DOOR PREVENTING INSERTION OF THE NOZZLE. I HAD TO FORCE THE OUTER DOOR OPEN WITH THE NOZZLE TIP AND BREAK UP THE ICE WITH THE NOZZLE BEFORE I COULD INSERT TO REFUEL. THE AREA BETWEEN THE OUTER DOOR AND INNER DOOR IS PRONE TO ACCUMULATION OF WATER DURING HEAVY RAIN OR CAR WASHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061586January 10, 2018
FUEL/PROPULSION SYSTEM
AFTER A SNOW STORM CAPLESS FUEL FILL FROZE. WAS UNABLE TO INSERT FUEL NOZZLE TO FILL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061084January 8, 2018
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
FUEL DOOR FREEZING SHUT. WATER GETTING IN FUEL NECK AND FREEZING. UNABLE TO PUT FUEL IN VEHICLE BECAUSE OF THIS. MANY PEOPLE MAY TRY TO HEAT THIS WITH OPEN FLAME OR HEATING ELEMENT AND CAUSE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058441January 4, 2018
FUEL/PROPULSION SYSTEM
WATER LEAKS IN TO THE CAPLESS FUEL FILLER AND FREEZES CREATING AN ICE DAM THAT PREVENTS FUELING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058437January 4, 2018
FUEL/PROPULSION SYSTEM
THERE IS A PROBLEM WITH CAP LESS FUEL FILLER SYSTEM. WATER ENTERS FILLER AREA EITHER FROM RAIN OR CAR WASH. IN COLD WEATHER, WATER FREEZES AND YOU CANNOT GET GAS FILLER PUMP INTO CAP LESS FILLER TUBE IN VEHICLE AS ICE FORMS BLOCKING ENTRY. VEHICLE OWNER IS LIKELY TO USE SOME FORM OF HEAT TO MELT THE ICE, WHICH COULD RESULT IN A FIRE OR EXPLOSION HAZARD. MY VEHICLE WAS STATIONARY WHEN THIS HAPPENED, AT A GAS STATION. IT HAS OCCURRED ON TWO OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058452January 4, 2018
FUEL/PROPULSION SYSTEM
ICE FORMS BETWEEN THE OUTER FLAPPER AND THE INNER FLAPPER OF THE CAPLESS GAS TANK IN THE FUEL DOOR. THIS PROHIBITS THE OWNER FROM PLACING THE FUEL NOZZLE INTO THE FILLER NECK TO ADD GASOLINE TO THE VEHICLE. THIS INCIDENT HAPPENS WHEN OUTDOOR AMBIENT TEMPERATURES REACH FREEZING. IT IS MORE LIKELY TO HAPPEN WHEN IT SNOWS, RAINS, OR THE VEHICLE IS TAKEN THROUGH A CAR WASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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