Honda Pilot Complaints (2004)

544 consumer complaints on file.

#10748724August 14, 2015
SEATS
WHEN SITTING DOWN IN MY VEHICLE THIS MORNING, THERE WAS A SNAPPING NOISE AND THE SEAT ROCKED BACK TOWARD THE RIGHT REAR. REMOVING THE PLASTIC COVER, IT WAS PLAINLY VISIBLE THAT A METAL PART THAT HOLDS THE UPPER SEAT TO THE LOWER SEAT ASSEMBLY HAS SNAPPED WHERE IT ATTACHES WITH TWO INDUSTRIAL RIVETS. SEAT NOW TIPS BACKWARD RATHER EASILY, AND DOES SO WHEN I CLIMB IN OR OUT OF THE VEHICLE, AND UPON ACCELERATION. CLEARLY THE STRUCTURAL INTEGRITY OF THIS SEAT IS DESTROYED UNTIL I CAN HAVE IT FIXED/REPLACED. I AM FEARFUL THAT IF I WERE TO HAVE AN ACCIDENT, THE SEAT WILL COME COMPLETELY DETACHED. IN A 5 MIN WEB SEARCH I HAVE FOUND DOZENS OF OTHER INSTANCES OF THIS OCCURRING; THIS IS NOT A RARE PROBLEM AND NEEDS TO BE FIXED! COMPOUNDING MY PROBLEM, I AM IN THE USAF STATIONED IN THE UK, AND GETTING THIS FIXED WILL BE DIFFICULT TO SAY THE LEAST, AS THIS VEHICLE IS NOT SOLD HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748262August 12, 2015
AIR BAGS, STRUCTURE:BODY, SUSPENSION
ACCIDENT ON THE FREEWAY THE CAR SPED OUT OF CONTROL HIT THE CENTER DIVIDER. FRONT AND SIDE AIR BAGS WENT OFF! THE STEERING WHEEL AIRBAGS SCARRED THE INSIDE OD MY WRIST.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10745998August 4, 2015
AIR BAGS
IN EARLY APRIL, 2015 I RECEIVED NOTICE OF AIR BAG RECALL. ON APRIL 8, 2015 I CONTACTED LANCASTER HONDA RE HAVING THE PART REPLACED. I WAS TOLD WITHIN 2 WEEKS THEY WOULD CALL ME BACK. THEY DIDN'T. ABOUT MAY, 2015 I CALLED THEM BACK, THEY APOLOGIZED AND SAID THE PART HADN'T COME IN, BUT SHOULD BE IN BY THE END OF THE MONTH. ON JULY 3,2015 I CALLED AMERICAN HONDA. THEY ALSO APOLOGIZED, BUT STATED THEY HAD BEEN UNABLE TO OBTAIN THE PART, BUT THAT IT SHOULD BE AVAILABLE BY THE END OF JULY. IT IS NOW AUGUST 3RD, 2015 AND I HAVE NOT HEARD ANYTHING FROM ANYONE. IN MY AREA WE'VE BEEN HAVING UNUSUAL HUMID AND HOT WEATHER WHICH IS SUPPOSED TO BE THE MOST DANGEROUS FOR THIS PARTICULAR DEFECT. WHEN IS THIS GOING TO BE RESOLVED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743389July 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735649July 21, 2015
AIR BAGS
NHTSA RECALL #14V-353 ISSUED ON 19-JUNE-2014, WITHIN 30 DAYS OF THAT DATE MY VEHICLE WAS TAKEN TO MY LOCAL HONDA DEALER WHO ROUTINELY PERFORMS MY SCHEDULED MAINTENANCE, I WAS ADVISED AT THAT TIME THAT THE PART WAS ON ORDER. I'VE BEEN WAITING FOR OVER ONE YEAR AND NO CHANGE IN AVAILABILITY HAS OCCURRED. ON 15-JULY-2015 I RECEIVED A LETTER FROM HONDA AUTOMOBILE DIVISION IN CALIFORNIA THAT IF AMERICAN HONDA OR MY DEALER HAS FAILED TO REMEDY THE DEFECT IN MY VEHICLE "WITHIN A REASONABLE PERIOD OF TIME (60 DAYS AFTER THE DATE I FIRST CONTACTED THE DEALER FOR A REPAIR APPOINTMENT), I SHOULD THEN SUBMIT TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. CONSIDERING HONDA HAS CONTINUED TO MANUFACTURE THIS VEHICLE AND SINCE THERE DOES NOT SEEM TO BE A SHORTAGE OF AIRBAGS FOR "NEW" VEHICLES, I FIND IT CONCERNING THAT I AND MANY OTHER LOYAL CONSUMERS SHOULD BE NEEDLESSLY PLACED IN JEOPARDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735334July 20, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING AT 45 MPH, THE VEHICLE STARTED TO VIBRATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED TRANSMISSION FLUID LEAKING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733229July 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725234June 15, 2015
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE MAKING A LEFT TURN AT APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,333.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725188June 14, 2015
STEERING, WHEELS, UNKNOWN OR OTHER
SUDDENLY CAR STARTED MAKING BAD NOISE FROM ENGINE. I WENT TO STORE TO FIX IT. THEY SAYING ITS FACTORY RECALL AND WE CAN'T FIX IT. I DIDN'T FIND ANY INFORMATION FROM YOUR WEBSITE. ALSO IT'S VERY RISKY. I SUPPOSE TO DRIVE MY CAR FROM MICHIGAN TO VIRGINIA BUT THE AUTO TECHNICAN TOLD ME WIL BE RISK IT'S WILL STOP YOUR WHEEL AND YOU WILL IN BIG ACCIDENT. SEARS AUTO DIDN'T FIX MY CAR. THEY REFER ME TO GO HONDA DEALER FOR RECALL ISSUE. PLEASE ADVICE ME. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724935June 12, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SHIFTED INTO GEARS INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723269June 3, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2004 HONDA PILOT. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE MEDIAN. THE AIR BAGS DEPLOYED. THE DEPLOYMENT EJECTED OBJECTS THAT CAUSED THE CONTACT TO SUSTAIN A BRUISED EYEBROW AND A BLACK EYE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000....UPDATED 06/09/15 *BF
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10722025May 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE VEHICLE HAS TWO OPEN RECALLS, NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS). THE CONTACT RECEIVED A RECALL NOTICE ON FEBURARY 18, 2015, BUT THE PART FOR THE REPAIR WAS STILL NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717616May 21, 2015
AIR BAGS
MY AIRBAG LIGHT IS ON. I HAD AIRBAGS RECALL DONE AND THE MECHANICS STATE THE LIGHT IS NOT RELATED. I JUST WANTED TO LET PEOPLE KNOW INCASE THIS HAPPENING TO MORE PEOPLE TOO. I HAVE TO PAY 500 DOLLARS TO FIX THE COMPUTER FOR AIRBAGS NOW. JUST STRANGE THE SERVICE TO AIRBAGS CORESPONDS WITH THIS LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716756May 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V315000 (AIR BAGS) AND 14V353000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715355May 8, 2015
ENGINE, FUEL/PROPULSION SYSTEM
HELLO. AFTER SMELLING GASOLINE TYPE FUMES OFF FOR SOME TIME (NO ONE ELSE IN THE FAMILY COULD SMELL IT) AND AFTER CONSULTING THE HONDA PILOT FORUMS, I DECIDED TO REPLACE THE FACTORY NGK PZFR5F-11 SPARK PLUGS AT 99,430, RATHER THAN THE HONDA RECOMMENDED 105,000 MILES. I WAS SURPRISED TO DISCOVER THAT THE MIDDLE REAR PLUG WAS ONLY FINGER TIGHT AND AS A RESULT COMBUSTION GASES WERE ESCAPING BETWEEN THE PLUG AND THE HEAD. ACCORDING TO WHAT I READ, LOOSE PLUGS ARE AN ISSUE WITH THIS ENGINE AND CAN EVENTUALLY DAMAGE THE CYLINDER HEAD AND COIL PACKS, LEADING TO COSTLY REPAIRS. A SECOND PLUG (PASSENGER REAR) WAS EXCESSIVELY TIGHT WHEN I REMOVED IT BUT THE REPLACEMENT PLUG APPEARED TO THREAD BACK IN FINE.) I BELIEVE THIS ISSUE DESERVES FURTHER INVESTIGATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714537May 4, 2015
SEATS
FRONT LEFT STRUCTURAL BRACKET ON DRIVER'S SEAT FAILED, ALLOWING SEAT TO TIP BACKWARD. BRACKET FAILED ALONG A LINE WITH TWO RIVET/FASTENERS, DETACHING SEAT TRAY FROM POWER FORE/AFT POSITIONER RAILS. APPARENTLY DESIGN DEFECT, AS THERE ARE 12 OTHER ESSENTIALLY IDENTICAL NHTSA COMPLAINTS ON FILE FOR THIS MAKE/MODEL/YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712165April 22, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V573000 (ELECTRICAL SYSTEM) AND 14V700000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712024April 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706630April 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705893April 15, 2015
ELECTRICAL SYSTEM, ENGINE
STEERING WHEEL LOCKED, KEY WOULD NOT TURN NOR COME OUT, GEAR COULD NOT BE CHANGED. VEHICLE WOULD NOT START. PILOT'S IGNITION WOULD NOT WORK AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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