Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#10850146March 17, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART AND WAS COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE DIAGNOSED THAT THE ALTERNATOR AND THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,038.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839856March 4, 2016
SERVICE BRAKES, ENGINE, POWER TRAIN
2/4/16: BACKED OUT OF GARAGE, PUT CAR IN PARK, LOWERED GARAGE DOOR. WAS ABOUT TO EXIT VEHICLE TO ADJUST PASSENGER SIDE MIRROR, CAR SURGED FORWARD, CRASHING THROUGH GARAGE DOOR. BRAKES WOULD NOT STOP VEHICLE AS IT WAS CRASHING THROUGH THE GARAGE; IMMEDIATELY APPLIED EMERGENCY BRAKES, CAR FINALLY STOPPED AGAINST SHELVING IN GARAGE AND WTEN BECAME WEDGED IN GARAGE. CAR EXPERIENCED SEVERE DAMAGE TO FRONT, HOOD, TOP, SIDES AND COULD NOT BE REMOVED FROM GARAGE UNTIL GARAGE DOORS WERE REMOVED BY GARAGE DOOR COMPANY THE NEXT DAY. ON 2/5/16 TOOK CAR TO HONDA DEALER. SAID THEY NEEDED TIME TO INVESTIGATE, WOULD NEED UNTIL MONDAY, 2/15 WHEN MANUFACTUERE'S REP COULD BE THERE; GAVE LOANER VEHICLE TO USE IN INTERIM. CAR STILL HAD DEALER TAG, ONE MONTH OLD. ON 2/17, RECEIVED A CALL FROM SERVICE MANAGER STATING THAT HONDA REP'S INVESTIGATION FOUND NOTHING WRONG WITH VEHICLE AND THAT I WOULD NEED TO LOOK TO MY INSURANCE COMPANY TO REPAIR VEHICLE. I WAS TOLD TO RETURN LOANER VEHICLE THAT DAY, WHICH WE DID. THERE WAS OVER $2,000 DAMAGE TO HOME; AND $8,836 DAMAGE TO VEHICLE. I FIND IT AMAZING THAT HONDA COULD FIND NOTHING WRONG WITH VEHICLE. I KNOW FOR A FACT THAT THE CAR WAS IN PARK AND NOTHING WOULD MAKE IT STOP. THE CAR IS BRAND NEW - HONDA KNOWS THAT SOMETHING IS WRONG; THERE ARE OTHER VEHICLES THAT HAVE HAD THE SAME PROBLEM. I WILL NOT FEEL SAFE IN THE CAR FOR ONE MINUTE WHEN THE REPAIRS ARE COMPLETED (TAKING 24 DAYS TO REPAIR). AND, IT IS A DAMAGED VEHICLE WITH THE DEALER TAG STILL ON IT!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10839384March 2, 2016
ELECTRICAL SYSTEM
PURCHASED 2016 HONDA PILOT ON 2/27/16. STARTED NOTICING ISSUES WITH RADIO FADING IN AND OUT (VOLUME). THIS PROBLEM OCCURS AT ALL TIMES IT SEEMS BUT WORSE WHILE IN MOTION.TOOK TO DEALER AND THEY STATED WASNT AWARE OF ANY ISSUES WITH THIS PROBLEM. AS I STARTED MY RESEARCH, I FOUND THAT THIS IS A HUGE PROBLEM WITH THE 2016 PILOT. FILED A COMPLAINT WITH HONDA AND WAS TOLD TO TAKE TO DEALER AS I DID BUT NOTHING WAS DONE ABOUT ISSUE. SEEMS LIKE A SMALL ISSUE BUT WHEN SPENDING THAT AMOUNT OF MONEY YOU EXPECT EVERYTHING TO BE WORKING PROPERLY. FEEL LIKE I'M GETTING THE RUN AROUND BUT THIS PROBLEM NEEDS TO FIXED. NOT SURE WHERE I CAN GO AT THIS POINT TO GET PROBLEM RESOLVED. PLEASE HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839083February 29, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
COMING TO A STOP AT AN INTERSECTION IT HAS SURGED 4 TIMES TAKING ME OUT INTO THE INTERSECTION EVERY TIME, WITH FOOT OFF GAS AN ON BREAK I CAN NOT STOP IT. I RECENTLY HAVE BEEN USING THE EMERGENCY BREAK TO STOP IT. IT DOES NOT HAPPEN ALL THE TIME. I TOOK IT TO DEALER 2X. AMERICAN HONDA IS LOOKING INTO IT AND ALWAYS ASK IT WRECKED IT. SEVERAL OTHERS HAD SAME ISSUE. AN SOFTWARE UPDATE DID NOT RESOLVE ISSUE. CAN OUR GOVERNMENT HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838770February 27, 2016
ELECTRONIC STABILITY CONTROL (ESC)
SOMETIMES CAN NOT STOP 2016 HONDA PILOT WITH FOOT OFF GAS AND FIRMLY PRESSING DOWN ON BREAK PEDDLE. IT HAS TAKEN ME 4 TIMES INTO INTERSECTIONS. YESTERDAY I WAS GOING TO MAKE A LEFT HAND TURN AT A 4 WAY STOP AND THE ENGINE SURGED AND I HAD TO GO STRAIGHT TO AVOID HITTING A CAR. THE DEALER CHECKED BREAKS AND GAS PEDDLE AND FOUND NO PROBLEMS. THE TOUCH SCREEN RADIO CONTROLS SOMETIMES DOES NOT WORK. DEALER MECHANIC SAID COMPUTER CONTROLS THAT AND CAR GAS TOO, THEREFORE I THINK IT IS A SOFTWARE ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY. I HAVE A CODE NUMBER WITH AMERICA HONDA. THEY ARE CHECKING INTO THE MATTER AND HOPE THEY FIND A SOLUTION BEFORE I WRECK OR WORST KILL SOMEONE. I HAVE HAD THIS NEW VEHICLE ABOUT 6 WEEKS. ONLY 1300 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836865February 18, 2016
SEAT BELTS
WHEN SECURING THE DRIVER'S SIDE SEATBELT, IT SEEMED TO BE TOO TIGHT AND DID NOT ALLOW ROOM TO REACH THE DASH. TOOK IT BACK TO THE DEALERSHIP AND THEY LUBRICATED IT AND SAID IT WAS WORKING FINE. IT STILL CONTINUED TO FEEL TOO TIGHT - ESPECIALLY WHEN COMPARED TO THE PASSENGER SIDE. SO, I STOPPED BY A HONDA DEALERSHIP AND TRIED THE SEATBELT IN ONE OF THEIR 2016 MODELS AND FOUND THAT IT HAD THE SAME SNUGNESS AS MY VEHICLE. I HAVE SINCE MEASURED BOTH THE DRIVER'S SEATBELT AND THE FRONT PASSENGER SEATBELT. THE RESULT WAS THAT THE DRIVER'S SIDE BELT IS A FULL 24 INCHES SHORTER THAN THE FRONT PASSENGER BELT, WHEN FULLY EXTENDED. I FEEL THAT IF IT IS TIGHT ON ME, IT COULD POSE A PROBLEM FOR OTHERS AS WELL. IT SHOULD BE NOTED THAT, EVEN THOUGH THE BELT WAS A LITTLE SNUG, I REALLY DID NOT NOTICE IT UNTIL I WAS WEARING BULKY WINTER CLOTHING AND HEAVY COAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836513February 16, 2016
ELECTRICAL SYSTEM
EVER SINCE THE DAY I PURCHASED THE CAR THE RADIO RECEPTION HAS BEEN VERY BAD AT ALL TIMES MOVING OR PARKED.. THIS IS WITH AM/FM AND XM RADIO. THE ONLY WAY I CAN LISTEN TO MUSIC IS USING MY CELL PHONE VIA BLUETOOTH. I HAVE TAKEN MY PILOT TO THE DEALER AND WAS TOLD I NEED TO WAIT FOR AMERICAN HONDA TO FIGURE OUT A FIX FOR THIS. THE SERVICE DEPARTMENT EVEN CHECKED ALL 6 PILOTS ON THE LOT AND THEY ALL HAD THE SAME ISSUES. I ALSO FILED A COMPLAINT WITH AMERICAN HONDA AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND I NEED TO WAIT FOR A FIX. MY CASE MANAGERISSUED ME A $400 HONDA LOYALTY CARD WHICH CAN BE USED FOR PARTS OR SERVICE AT ANY HONDA DEALER (SHE SAID THE CARD FOR FOR MY TROUBLES). I HAVE BEEN WAITING SINCE END NOVEMBER 2015 WHEN I PURCHASED THE CAR. THIS IS A PROBLEM WITH ALL 2016 HONDA PILOTS, THERE ARE MANY COMPLAINTS IN THE ONLINE FORUMS ABOUT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825255February 10, 2016
UNKNOWN OR OTHER
WE ARE EXPERIENCING A SNAP/CLUNK THAT CAN BE HEARD AND SLIGHTLY FELT THROUGH FOOT WHEN APPLYING OR RELEASING THE ACCELERATOR AND ALSO APPLICATION OF THE BRAKE. THIS ONLY OCCURS WHEN THE VEHICLE IS IN A COLDER (PROBABLY LESS THAN 30 DEGREES FAHRENHEIT) OUTSIDE TEMPS. HONDA DEALER HAD LOOK AT IT TWICE AND ITS BEEN IN THE SHOP 3 THREE TIMES SO FAR WITH THE FOURTH VISIT BEING THIS MORNING 2/10/2016. SO FAR THEY ADJUSTED BOLTS AND FASTENERS ON VISIT ONE. ON VISIT THREE THEY REPLACED THE CENTER DRIVE SHAFT. PROBLEM STILL EXISTS. BECAUSE THERE IS NO KNOW DIAGNOSIS AT THIS TIME ITS UNCLEAR IF THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824191February 4, 2016
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
2016 HONDA PILOT SURGE WHILE TRYING TO STOP ON A CITY STREET AND 2 TIMES ENDED UP PART WAY IN THE INTERSECTION. NO WARNING LIGHTS ON DASH. HAD PILOT ABOUT A MONTH. ONLY DROVE ABOUT 500 MILES. CONCERNED, SO KEEP LONGER DISTANCES IN TRAFFIC. SETUP AN APPOINTMENT TODAY WITH LOCAL DEALER TO INSPECT PER HIS SCHEDULE IN 4 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823367February 1, 2016
POWER TRAIN
VEHICLE SURGES FORWARD WHEN 9-SPEED AUTOMATIC TRANSMISSION SHIFTS DURING COASTING OR LIGHT BRAKING. SURGING ROUTINELY OCCURS AT MODERATE SPEEDS ( 35-45MPH ) WHEN COASTING DOWNHILL ON A SECONDARY HIGHWAY. SURGING HAS ALSO OCCURRED AT PARKING LOT SPEEDS, AND HAS NECESSITATED EMERGENCY BRAKING TO AVOID COLLISION. HONDA MOTOR COMPANY HAS ACKNOWLEDGED SIMILAR BEHAVIOR IN ANOTHER MODEL THAT SHARES IDENTICAL ENGINE AND TRANSMISSION WITH THIS VEHICLE ( ASIDE FROM DIFFERENCES IN TUNING ), THE 2016 ACURA MDX, AND A SOFTWARE REPAIR CAMPAIGN IS UNDERWAY FOR THAT VEHICLE. AT THIS TIME, NO SOFTWARE REPAIR HAS BEEN ANNOUNCED FOR THE 2016 HONDA PILOT TOURING. SEVERAL REPAIR ATTEMPTS HAVE BEEN MADE BY A LOCAL HONDA SERVICE DEPARTMENT, WITH NO IMPROVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823370February 1, 2016
POWER TRAIN
9-SPEED TRANSMISSION IN THE "TOURING" TRIM LEVEL OF 2016 HONDA PILOT HAS AN ELECTRONIC PUSH-BUTTON SHIFTER. THIS SHIFTER INTERMITTENTLY FAILS TO RESPOND TO FIRM BUTTON PUSHES. THIS IS ESPECIALLY PROBLEMATIC WHEN SHIFTING FROM FORWARD TO REVERSE OR VICE VERSA IN PARKING SITUATIONS. ON SEVERAL OCCASIONS, AFTER COMING TO A COMPLETE STOP AND FIRMLY DEPRESSING THE SHIFTER BUTTON TO REVERSE DIRECTION, THE VEHICLE HAS ACCELERATED IN THE ORIGINAL DIRECTION UPON RELEASE OF THE BRAKE. THIS HAS NECESSITATED EMERGENCY BRAKING TO AVOID COLLISION. NO WARNING MESSAGE OR CHIME IS GENERATED DURING THESE FAILURES, THE VEHICLE SIMPLY FAILS TO ACKNOWLEDGE OR RESPOND TO THE BUTTON PRESS. DEALER SERVICE HAS BEEN UNABLE TO REPLICATE OR REPAIR THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823005January 29, 2016
ENGINE
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT AN ABNORMAL SOUND WAS HEARD, AFTER THE VEHICLE WAS STARTED AND THE VEHICLE TEMPERATURE WARM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CONFIRMED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823162January 29, 2016
STRUCTURE:BODY
ENGINE HOOD BENDS IN ALL DIRECTIONS IN HIGH WINDS & WHEN PASSING COMMERCIAL TRUCKS: LOOKS LIKE IT WILL COME OFF AT ANY MOMENT, TO STRIKE THE WINDSHIELD. EXPERIENCED THIS ON THE SAME HIGHWAY ON EVERY TRIP FROM CALIFORNIA TO ARIZONA AND BACK.SPEED WAS 75 MPH (LEGAL LIMIT). WILL VIDEO TAPE THIS ON THE NEXT TRIP.VERY FRIGHTENING! HAS BEEN TO DEALER THREE TIMES RE THIS ISSUE: THEY HAVE NO ANSWERS AND NO REPAIR OFFERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822375January 26, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
WHILE DRIVING STRAIGHT ON A HIGHWAY, I HEARD A LOUD NOISE FROM THE TOP OF MY CAR. THE SUNROOF GLASS HAD SPONTANEOUSLY SHATTERED. WHEN I LOOKED THROUGH MY REAR VIEW MIRROR I COULD SEE SOME PIECES FLYING. THANKFULLY, THE CAR BEHIND ME WAS FAR AWAY ENOUGH THAT THEY WERE NOT HIT BY THESE GLASS PIECES AND ALSO HAD MY INTERIOR SLIDER CLOSED. A SERIOUS ACCIDENT COULD HAVE OCCURRED IF BOTH MY SLIDER WASN'T CLOSED AND/OR THE CAR BEHIND ME WAS CLOSE TO ME. I'VE HAD THE CAR FOR LESS THAN 3 MONTHS, I CONTACTED HONDA AND ADVISED THEM OF THE INCIDENT AND BROUGHT IT IN TO THEIR SERVICE DEPARTMENT. THEY CLAIMED TO HAVE NEVER HEARD OF ANYTHING LIKE THIS HAPPENING BEFORE. THEY HAVE ORDERED A REPLACEMENT GLASS FOR MY SUNROOF. I'M STILL WAITING FOR IT COME IN. I ALSO WENT ONLINE AND RESEARCHED SUNROOFS BREAKING OUT OF NOWHERE AND DID COME ACROSS MANY OTHER SIMILAR COMPLAINTS. IT SEEMS THAT IT MAY BE HAPPENING MORE FREQUENTLY WITH NEWER VEHICLES BECAUSE THEY ARE BUILT LIGHTER WITH THINNER METALS AND THINNER GLASS. THE GLASS USED ON SUNROOFS MORE COMMONLY IS TEMPERED GLASS, NOT LAMINATED GLASS. TEMPERED GLASS IS MORE PRONE TO SHATTERING WHEN PRESSURE BUILDS UP INSIDE THE CAR. WHEN I SPOKE TO HONDA CORPORATE AND THE DEALER, NEITHER ONE COULD TELL ME WHAT KIND OF GLASS WAS ON THE SUNROOF BECAUSE THEY DIDN'T KNOW. I HOPE THIS MATTER CAN BE FURTHER LOOKED INTO. I HOPE IT DOESN'T HAPPEN AGAIN. THIS WAS A VERY FRIGHTENING EXPERIENCE THAT COULD HAVE VERY EASILY BEEN WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818535January 6, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
ON NOVEMBER 10, 2015, AT APPROXIMATELY 5:30PM, MY WIFE AND I WERE TRAVELING ON NORTH I-75 IN SOUTHWEST OHIO. BESIDES OURSELVES, WE HAD OUR TWO YOUNG GRANDCHILDREN IN THE CAR. THE CAR'S COMPUTER STARTED DISPLAYING A CHANGING SERIES OF WARNINGS GENERALLY INDICATING VARIOUS SYSTEM FAILURES. THE CAR BASICALLY STARTED TO SHUT DOWN. SINCE WE WERE IN THE FAR RIGHT LANE, MY WIFE WAS ABLE TO COAST OVER TO THE SHOULDER. IF WE HAD BEEN TRAVELING IN THE MIDDLE OR LEFT LANE OF TRAFFIC, THERE WOULD HAVE BEEN LITTLE IF ANY CHANCE OF MOVING OVER TO THE CURB. THE CAR, WITH TWO YOUNG CHILDREN IN THE BACK SEAT, WOULD HAVE SHUT DOWN LEAVING US IN THE PATH OF VERY FAST MOVING CARS AND TRUCKS. THE ONLY OUTCOME WAS A POTENTIALLY DEADLY HIGH-SPEED REAR END COLLISION. WE HAD TO HAVE THE CAR TOWED TO OUR HONDA DEALER APPROXIMATELY 40 MILES AWAY. ON NOVEMBER 27, THE DAY AFTER THANKSGIVING, THE SAME FAILURE OCCURRED AT APPROXIMATELY 2:30PM. THIS TIME WE WERE 400 MILES FROM HOME TRAVELING EAST ON HIGHWAY 11-E, BETWEEN GREENEVILLE AND JOHNSON CITY, TENNESSEE. I CAUGHT THE FAILURE EARLY ENOUGH BEFORE THE ENGINE SHUT DOWN AND WAS ABLE TO COAST THE CAR TO A PARKING LOT OF AN OUT-OF-BUSINESS STORE. THIS TIME INSTEAD OF TWO YOUNG CHILDREN, WE HAD TWO ELDERLY GREAT GRANDPARENTS. THE DEALER THAT HANDLED THE FIRST INCIDENT DIAGNOSED THE PROBLEM AS A SOFTWARE ISSUE. HOWEVER, THE SECOND DEALER DIAGNOSED IT AS A FUEL PUMP RELAY NOT PROPERLY CONNECTED. THIS RELAY REQUIRES A SPECIAL TOOL TO INSTALL IT. SEE ATTACHED LETTER WITH ATTACHMENTS FOR ALL DETAILS INCLUDING SERVICE INVOICES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810865December 17, 2015
ELECTRICAL SYSTEM
SAFETY RECALL 15V-668 ACTIVE, IT APPEARS CAR ALARM & SECURITY SYSTEM WAS COMPROMISED BY ANOTHER CAR REMOTE. IN SAMS PARKING LOT I APPROACHED MY VEHICLE AND OPENED REAR DECK AND WHILE LOADING ITEMS IN CAR A HORN STARTED BLOWING ANOTHER SUV IN LEFT PARK SPACE LIGHTS WERE FLASHING BUT IT WAS MY CAR HORN BLOWING, NO LIGHTS ON, OTHER CAR OWNER OPENED HIS REAR DECK AND LOADED ITEMS, MY WIFE GOT OUT HER KEY AND SILENCED MY CAR HORN, WE LEFT & TRAVELED 8 MILE, STOPPED, GET OUT MY VEHICLE WOULD NOT LOCK WITH DOOR HANDLE, KEY FOB ORMANUAL LOCK ON DOOR. DIC DISPLAYED KEY NOT RECOGNIZED, ALL OUTSIDE LIGHTS STAY ON 10 MIN, I CRANKED CAR GOT ON I 20 I DID NOT HEAR DOORS LOCK.DIC NORMAL I OPENED MY DRIVER DOOR AND PASSENGER DOOR OPENED AT 70 MPH. THIS IS A SERIOUS SAFETY ISSUE. GOT HOME SHUT OFF CAR TRIED LOCK / UNLOCK SEVERAL TIMES OK LIGHTS GO ON/OFF IN NORMAL MANER. I HAVE A DEALER APP FOR RECALL 12-22-15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795145November 20, 2015
STRUCTURE:BODY
THE FOUR DOORS MUST RECEIVE AN USUAL AMOUNT OF FORCE FOR NORMAL CLOSURE. WE ARE ALWAYS LEAVING A DOOR AJAR WHEN WE EXIT. FROM THE INSIDE MUST PULL DOOR WITH MORE THAN USUAL FORCE. BEST TO KEEP HAND ON DOOR UNTIL CLOSED WHICH I HAVE NEVER HAD TO DO IN A NEW CAR AND I HAVE PURCHASED NUMEROUS NEW CARS OVER THE YEARS. THE DOOR FEELS LIKE DEAD WEIGHT - HAS ALMOST NO CLOSURE FORCE. IT HELPS SOME TO OPEN A WINDOW OR ANOTHER DOOR TO RELIEVE THE BACK PRESSURE BUT STILL IS NOT A NORMAL DOOR CLOSURE. I HAVE GONE TO THREE DEALERS AND NOTHING THEY CAN DO SINCE NO THERE IS NO ADJUSTMENT. I HAD A 2009 PILOT AND THE DOORS WORKED JUST FINE. ONE HONDA DEALER SAID THE DOOR IS LIKELY TOO HEAVY FOR HARDWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794816November 19, 2015
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE HAD TO BE TOWED TO A HONDA DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE FAILURE RECURRED SIX DAYS LATER. WHEN THE FAILURE RECURRED, THE TRANSMISSION FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS GIVEN BACK TO THE CONTACT, BUT THE VEHICLE STALLED A FEW DAYS LATER AND ALL THE WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789635November 10, 2015
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
I WRITE TO YOU TO CONVEY MY SAFETY CONCERNS REGARDING A NEW HONDA 2016 PILOT. MY ATTEMPTS TO RESOLVE MY CONCERNS WITH AMERICAN HONDA MOTOR CO., INC. WERE MET WITH TEPID RELUCTANCE AND A CAVALIER NEGLECTFUL ATTITUDE. 1.AT HIGH SPEEDS (55-75 MPH) THE VEHICLE OVERSTEERS AND DURING EMERGENCY AVOIDANCE MANEUVERS BECOMES UNSTABLE. TWICE WHILE AVOIDING DEAR ON INTERSTATE HIGHWAYS, I HAVE ALMOST LOST CONTROL AND WAS SERIOUSLY CONCERNED ABOUT ROLLING THE VEHICLE OVER. I OWN AND HAVE DRIVEN A 2003 PILOT FOR OVER 180,000 MILES AND NEVER EXPERIENCED THIS SORT OF ISSUE. I BELIEVE THE SUSPENSION IS INCORRECTLY DESIGNED AND THAT UNEXPECTED AND UNNECESSARY ROLLOVERS ARE IMMINENT. 2.THE 'AUTO IDLE OFF' FEATURE TURNS THE ENGINE COMPLETELY OFF AT CERTAIN TIMES AND UNDER CERTAIN CIRCUMSTANCES. IT TAKES BETWEEN 900 AND 1,300 MILLISECONDS TO RECOVER POWER TO THE WHEELS WHEN THIS HAPPENS. UNLIKE HYBRID VEHICLES (FROM WHICH THIS FEATURE WAS TAKEN), THERE IS NO ALTERNATIVE ELECTRICAL MOTOR TO PROVIDE TORQUE TO THE DRIVETRAIN WHILE THE ENGINE RESTARTS AND AS A RESULT, THERE IS DELAY IN ACCELERATING. IN THE VAST MAJORITY OF TIMES, THIS IS OF NO CONSEQUENCE HOWEVER IN A SMALL FRACTION THIS DELAY INCREASES THE RISK OF COLLISION. ABOUT ONCE PER WEEK, I EXPERIENCE A DELAY IN ENTERING DENSE TRAFFIC WITHIN SHORT INTERSTATE MERGE LANES. THIS DELAY OF ABOUT ONE SECOND IS ENOUGH TO REMOVE MY MARGIN OF ERROR AND INCREASES THE RISK OF COLLISION DURING A MERGING MANEUVER. WHILE THERE IS A SWITCH TO DEFEAT THIS FEATURE, IT RESETS EVERY TIME THE VEHICLE IS TURNED OFF AND REMEMBERING TO OVERRIDE IT EVERY TIME IS INCONSISTENT WITH HUMAN MEMORY AND PERFORMANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788507November 5, 2015
UNKNOWN OR OTHER
I HAD JUST PULLED OUT OF MY GARAGE WHEN THE TAILGATE WINDOW ON MY EIGHT DAY OLD, 2016 HONDA PILOT FORCEFULLY EXPLODED. IT BLEW SHARDS OF GLASS 15 FEET BEHIND THE VEHICLE. THE FORCE BROKE THE REAR WINDOW WIPER AND BENT THE WINDOW WIPER ARM DOWN. ALL THIS OCCURRED WHILE I WAS TRAVELLING ABOUT 5 TO 10 MILES AN HOUR. THE CAR WAS COMPLETELY OUT OF THE GARAGE, BUT NOT FAR FROM IT. NO ONE WAS AROUND THE CAR. MY HUSBAND WAS IN THE BACK YARD AND HEARD THE EXPLOSION. OUR HONDA DEALER SAID WE PRESSED THE WIPER INTO THE WINDOW CAUSING PRESSURE WHICH BROKE THE WINDOW. I WAS DRIVING ALONE IN THE CAR. IF ANYONE HAD BEEN BEHIND THE VEHICLE THEY WOULD HAVE BEEN SHREDDED BY FLYING GLASS. IT DIDN'T DROP TO THE GROUND IT FLEW 15 FEET BEHIND THE CAR. THIS PRESENTS A DANGEROUS SITUATION IF PEOPLE ARE NEARBY AS ON A CITY STREET OR PARKING LOT. FROM THE INTERNET I SEE THIS HAS HAPPENED TO MANY OTHER VEHICLE MAKERS, NOT JUST HONDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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