Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#10897918August 23, 2016
UNKNOWN OR OTHER
AS I WAS DRIVING 65 MPH ON THE FREEWAY ONE NIGHT THE ENGINE SUDDENLY STARTED REVVING UP SUPER HIGH AND THE CAR BEGAN SLOWING DOWN. IT WAS QUITE FRIGHTENING. BECAUSE IT WAS DARK, IT TOOK A MINUTE TO IDENTIFY THE PROBLEM- THAT THE CAR SLIPPED INTO NEUTRAL. I SLID THE STICK BACK TO DRIVE AND RESUMED MY COMMUTE. I DIDN'T INTENTIONALLY SWITCH GEARS BUT ACCIDENTALLY (SLIGHTLY) BUMPED THE GEAR SHIFT INTO NEUTRAL. TURNS OUT THAT THE GEAR SHIFT HAS NO RESISTANCE BETWEEN DRIVE AND NEUTRAL IN THAT IT MOVES EASILY BETWEEN BOTH GEARS WITH NO STOP MECHANISM. I TOOK IT TO THE DEALER YESTERDAY AND THEY SAID IT WAS "NORMAL," I CALLED HONDA AND THEY SAID "NO RECALLS" AND SUGGESTED I TAKE IT TO ANOTHER DEALER FOR A SECOND OPINION. COULD HONDA BE IN DENIAL OF A NEW RECALL ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897682August 22, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
TWO SEPARATE INCIDENTS IN SACRAMENTO, CA WHERE WE EXPERIENCED ENGINE FAILURE WITH OUR 2016 HONDA PILATE ELITE. THE FIRST INCIDENT OCCURRED IN MAY 2016 ON A BUSY CITY STREET WITH OUR THREE YOUNG CHILDREN IN THE CAR. WHILE IN MOTION, THE CAR ESSENTIALLY SHUT DOWN WITH THE DISPLAY SCREEN SHOWING A SERIES OF WARNINGS INDICATING NUMEROUS SYSTEM FAILURES. THERE WAS NO ENGINE POWER BUT LUCKILY I WAS ABLE TO COAST THE VEHICLE TO A NEARBY PARKING LOT. THE DEALER INDICATED THERE WAS NO PROBLEM, JUST A COMPUTER GLITCH, AND THE ONLY REPAIR NECESSARY WAS TO RESET THE COMPUTER/SOFTWARE. THE SECOND INCIDENT OCCURRED LAST WEEK, ONLY THIS TIME WHILE DRIVING ON THE FREEWAY. WE COMPLETELY LOST ALL ENGINE POWER BUT LUCKILY I WAS IN THE RIGHT LANE AND I WAS ABLE TO COAST TO THE SIDE AND PULL OVER ON THE SHOULDER. IF I HAD BEEN IN THE FAST OR MIDDLE LANE WITH LITTLE OPPORTUNITY TO MOVE OVER, THERE COULD HAVE BEEN A SERIOUS COLLISION. SIMILAR TO THE FIRST INCIDENT, WE WERE UNABLE TO START THE CAR WITH THE WARNING LIGHTS SHOWING VARIOUS SYSTEM FAILURES. WE HAD THE CAR TOWED TO THE SAME DEALER WHO INITIALLY INDICATED THEY WOULD JUST REBOOT THE SOFTWARE AGAIN. SO WE PRESSED UPON THEM TO DO A MORE THOROUGH DIAGNOSIS SINCE THIS IS THE SECOND TIME ITS HAPPENED. THEY AGREED TO KEEP THE VEHICLE AND SEEK TO IDENTIFY THE ROOT CAUSE OF THE PROBLEM. AT THIS POINT NO DIAGNOSIS HAS BEEN MADE. WE WOULD HAVE NEVER EXPECTED THIS FROM A NEAR BRAND NEW (PURCHASED IN DECEMBER 2015 AND CURRENTLY HAS ONLY 9,200 MILES) PILOT ELITE LOADED WITH SAFETY AND TECHNOLOGY FEATURES. AGAIN WE EXPERIENCED TWO SEPARATE INCIDENTS WHERE THE CAR IMMEDIATELY SHUT DOWN WHILE IN MOTION WITH THE MOST RECENT OCCURRING ON THE FREEWAY. AND BOTH TIMES OUR THREE YOUNG CHILDREN WERE IN THE VEHICLE. THIS IS A HUGE SAFETY RISK AND I CERTAINLY HOPE HONDA DOES ITS DUE DILIGENCE IN DIAGNOSING AND ADDRESSING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895070August 11, 2016
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THIS IS A FOLLOW UP TO COMPLAINT 10881962 IN WHICH ONE OF MY FEARS HAS COME TO FRUITION. I WAS DRIVING MY CAR IN THE NORMAL MODE (ACC AND LKAS DISABLED) ON A NORMAL TWO LANE PAVED ROAD WHEN THE CAR IN FRONT OF ME MADE A SLOW RIGHT TURN. I WAS NOT FOLLOWING VERY CLOSELY AND CAME TO A COMPLETE STOP ON MY OWN TO AVOID RUNNING INTO THE OTHER CAR. I STOPPED ABOUT 15 FEET AWAY FROM THE OTHER CAR. THE OTHER CAR THEN COMPLETED THE TURN TO THE EXTENT THAT THE OTHER CAR WAS NO LONGER IN THE WAY OF ME DRIVING FORWARD IN A STRAIGHT LINE. WHEN I PUSHED THE GAS TO THEN PROCEED THE COLLISION MITIGATION SYSTEM STARTED FLASHING THE "BRAKE" MESSAGE AND PRODUCING AN AUDIBLE WARNING. AT THIS POINT I WAS POSSIBLY GOING 10 MPH AGAIN. AFTER VERIFYING THAT THERE WAS DEFINITELY NOT ANYTHING IN MY WAY, I KEPT APPLYING THE GAS. MY CAR THEN STARTED BRAKING ON ITS OWN, AT WHICH POINT I PUSHED THE GAS HARDER TO PRESUMABLY OVER-RIDE THE BRAKING. A MOMENT OR TWO LATER, MY CAR THEN MADE A SUDDEN AND HARD BRAKE ON ITS OWN THAT BROUGHT MY CAR TO A COMPLETE STOP, DESPITE THE FACT THAT I WAS PUSHING HARD ON THE GAS. THE OTHER CAR THAT HAD TURNED WAS WELL CLEAR OF THE LANE BY THIS POINT, AND WAS EASILY 1 FT AWAY FROM MY PATH OF TRAVEL WHEN I STARTED ACCELERATING IN THE FIRST PLACE. MY ONLY EXPLANATION IS THAT THE COLLISION MITIGATION SYSTEM WAS CONFUSED BY THE LACK OF A SHOULDER LANE MARKER (ONLY A RAISE CEMENT CURB WAS PRESENT) AND SOMEHOW THOUGHT THE CAR WAS STILL IN THE "ROAD." IN EITHER CASE, THE SYSTEM MALFUNCTIONED TO THE POINT THAT MY CAR WAS SUDDENLY BROUGHT TO A COMPLETE STOP, AND THE CAR BEHIND ME VERY NEARLY REAR-ENDED ME IN A SITUATION WHERE I HAD ALREADY COME TO A STOP, AND THE OBSTACLE IN FRONT OF ME HAD CLEARED / CONTINUED TO BECOME INCREASINGLY MORE CLEAR OF MY PATH. THE SITUATION WAS DANGEROUS AND CLEARLY MISINTERPRETED BY MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893696August 6, 2016
STRUCTURE:BODY
MY FAMILY WAS IN OUR 2016 HONDA PILOT TOURING. WE STOPPED OUR VEHICLE AND STARTED TO GET OUT. MY ELEVEN YEAR OLD NIECE WAS SITTING IN THE MIDDLE SEAT OF THE SECOND ROW. SHE WAS IN BETWEEN MY TWO SONS, BOTH IN CARSEATS. WHEN SHE REMOVED HER SEATBELT THE BELT QUICKLY SNAPPED BACK AND THE BUCKLE HIT MY THREE YEAR OLD IN THE HEAD. HE WAS SITTING IN HIS FORWARD FACING CARSEAT THAT IS APPROPRIATE FOR HIS AGE, HEIGHT, AND WEIGHT. HIS SEAT IS ON THE DRIVER'S SIDE OF THE SECOND ROW. THE BUCKLE HIT HIM ON THE RIGHT SIDE OF HIS FOREHEAD RIGHT UNDER HIS HAIRLINE. TWO LARGE KNOTS, ONE FOR EACH SIDE OF BUCKLE, POPPED UP. ONE KNOT WAS LARGE ENOUGH THAT IT ACTUALLY SPLIT OPEN AND BLED. IT WAS INCREDIBLY PAINFUL AND TOOK ALMOST TWO WEEKS FOR BRUISING TO GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889137July 27, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HONDA PILOT 2016 TOURING. VEHICLE BATTERY DRAINS OVERNIGHT OR IN A FEW HOURS FOR NO REASON. THE VEHICLE WOULD NOT START AND WOULD HAVE TO BE TRANSPORTED TO THE DEALERSHIP OR HAVE BATTERY RECHARGED FOR A LONG TIME. AFTER RECHARGE, SAFETY EQUIPMENT SUCH AS SENSORS, EMERGENCY STOP, ETC. STOP WORKING. CONTACTED HONDA AND TOOK VEHICLE TO DEALERSHIP MULTIPLE TIMES. ONE TIME THEY REPLACED THE BATTERY AND OTHER TIMES DID SOMETHING ELSE BUT THEY ARE UNABLE TO RESOLVE THE PROBLEM. WE BELIEVE VEHICLE IS UNSAFE TO DRIVE. THIS PROBLEM SEEMS TO BE ENCOUNTERED BY MANY HONDA PILOT 2016 OWNERS WHICH IS REPORTED ONLINE. THEY ALL COMPLAIN OF TAKING THEIR VEHICLE TO HONDA DEALERSHIP ONLY TO BE TOLD THE DEALERSHIP UNABLE TO RESOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885202July 16, 2016
UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
I HAD A 2014 PILOT. THE NAVIGATION WORKED GREAT. NOW I OWN A 2016 PILOT AND MOST OF THE NAVIGATION SYSTEM IS LOCKED OUT WHILE DRIVING. I NOW HAVE TO PULL OVER IN THE CITY OR INTERSTATE TO MAKE CHANGES--BOTH DANGEROUS. AS A RESULT, I AM NOW USING MY IPHONE FOR NAVIGATION WHICH DEFEATS THE PURPOSE OF THE CAR NAVIGATION SYSTEM AND IS MUCH MORE DANGEROUS. THE HONDA DEALER INDICATED YOUR AGENCY HAS REQUIRED THESE CHANGES. I AM HAPPY TO DISCUSS AT [XXX]. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884033July 11, 2016
POWER TRAIN
THE VEHICLE STARTED MAKING NOISES WHEN SHIFTING GEARS AND THE LOCAL DEALER ASKED ME TO STOP BY A WEEK LATER FOR DIAGNOSIS. THIS MADE ME BELIEVE THAT IT MAY NOT BE A BIG ISSUE AS THE DEALERSHIP DID NOT FIND IT ALARMING AFTER KNOWING ABOUT THE SYMPTOMS THE CAR WAS DISPLAYING. WHEN I WAS DRIVING THE NEXT DAY, THE DASHBOARD STARTED DISPLAYING ERROR MESSAGES LIKE EMISSION ERROR AND TRANSMISSION ERROR, STARTED JERKING AND SLOWED DOWN ABRUPTLY COMING ALMOST TO A HALT. WHILE ON THE HIGHWAY WITH 70 MPH AS MAX SPEED, I MANAGED TO TAKE THE VEHICLE TO THE SIDE AND ON THE SHOULDER. I WAS TRAVELING WITH FAMILY, INCLUDING CHILDREN, AND IT WAS A VERY AGONIZING EXPERIENCE. A FEW DAYS LATER, THE HONDA DEALERSHIP WHERE I LEFT THE VEHICLE FIXED THE ISSUE BY REPLACING A CAP WHICH WAS CAUSING LEAK FROM THE TRANSMISSION. PART NUMBER 06233-5J4-000 WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883722July 9, 2016
STRUCTURE:BODY
I AM EXPERIENCING THE SAME ISSUES OTHERS MENTIONED OF THE HOOD FLEXING WHEN DRIVING. UNDER CERTAIN CONDITIONS WHEN DRIVING DOWN A TWO LANE HIGHWAY AND A SEMI GOES BY IN THE OTHER DIRECTION OR WHEN PASSING A SEMI ON THE INTERSTATE YOU CAN SEE THE MOVEMENT OF THE HOOD FROM THE FRONT TO THE BACK AS THE AIR FLOWS UNDERNEATH. IT LOOKS LIKE THE HOOD LIFTS FROM LATCH AND THEN FLEXES, MOVES OR SHAKES AS AIR FLOWS GUESS THAT'S BEST WAY TO DESCRIBE IT. ON THE INTERSTATE I HAVE EVEN NOTICED SHAKING/MOVEMENT WHEN DRIVING IF IT'S WINDY WITHOUT PASSING A SEMI. CAR WASH DRYER ALSO CAUSES THE HOOD TO SHAKE. I HAVE TAKEN TO DEALER AND THEY TRIED ADJUSTING THE LATCH - THAT DIDN'T HELP. STOPPED BY ANOTHER DEALER AND THEY SAID TO ADJUST THE RUBBER BUMPERS ON EACH SIDE UNDER HOOD BUT THAT DIDN'T HELP EITHER. IT'S PRETTY SCARY TO SEE THIS HAPPENING. WHAT IF THE LATCH DOESN'T HOLD ONE OF THESE TIMES? THE HOOD FLYING OFF GOING 65-75MPH IS NOT A PLEASANT THOUGHT. OVER TIME WILL THE FLEXING AND MOVEMENT AND THE HOOD CAUSE PAINT TO CRACK AND DECREASE INTEGRITY OF THE HOOD?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883011July 6, 2016
ENGINE, VEHICLE SPEED CONTROL, WHEELS
HI, I GOT A STRANGE PROBLEM IN MY CAR AS PER THE ATTACHED IMAGE. THANKS,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881962July 1, 2016
VEHICLE SPEED CONTROL, STEERING, UNKNOWN OR OTHER
MY CAR HAS A VARIETY OF DANGEROUS BEHAVIORS IN THE DRIVER ASSIST FUNCTIONALITIES THAT COULD EITHER CAUSE OR FAIL TO PREVENT AN ACCIDENT. I HAVE ONLY DRIVEN IT 2,000 MILES BUT OBSERVED THESE MANY TIMES. I REPORTED THESE TO THE DEALER AND WAS TOLD THE CAR WAS FINE. ADAPTIVE CRUISE CONTROL ISSUES: - FAILS TO DETECT VEHICLES IN ODD SITUATIONS, SUCH AS A TRUCK WHERE THE REAR OF THE BODY PROTRUDES OUT FROM THE REAR WHEELS, AS IF THE RADAR IS ONLY AT GROUND LEVEL, OR IF A VEHICLE IS DRIVING IN MY LANE BUT ONE TIRE IS IN THE OTHER LANE, OR A WIDE LOAD WHICH OCCUPIES ALL OF THE ADJACENT LANE AND HALF OF MY LANE, OR A "BOBTAIL" TRUCK. - AFTER AN EMPTY STRETCH, UPON COMING UP TO A SLOWER CAR, RATHER THAN SLOW GRADUALLY BY EASING OFF THE GAS, THE CAR WILL GET VERY CLOSE TO THE CAR AND THEN RAPIDLY BRAKE, CAUSING DRIVERS BEHIND ME TO NEARLY REAR-END ME. COLLISION MITIGATION: - ALL OF THESE TRIGGER "BRAKE" MESSAGES TO BE DISPLAYED, WHICH IS JUST 1 STEP BEFORE THE BRAKES BEING AUTO-APPLIED, WHICH COULD CAUSE ME TO BE REAR-ENDED. - FALSE ALARMS WHILE MERGING FROM LEFTHAND ONRAMPS WHERE A PENDING COLLISION WITH THE JERSEY BARRIER IS DETECTED - FALSE ALARMS BY THE HILLS ADJACENT TO THE ROAD WHEN GOING AROUND A SHARP TURN ON BACK ROADS - FALSE ALARMS WHEN CRESTING A HILL WITH A CURVE AFTER THE HILL AND IT THINKS AN ONCOMING CAR WILL BE HIT, BECAUSE IT CAN'T SEE THE LANE MARKINGS PAST THE HILL LANE KEEP ASSIST: - PARTIALLY GOES INTO EXIT RAMPS ON ITS OWN IF IN THE RIGHT LANE, CAUSING OTHER DRIVERS TO THINK I AM LEAVING THE LANE AND START TO MERGE THEMSELVES - IS CONFUSED BY LINES OF TAR AND WILL DEPART THE LANE ON ITS OWN - OFTEN "FIGHTS" WITH THE LANE DEPARTURE MITIGATION AROUND CORNERS - TRIES TO PREVENT ME FROM GIVING OTHER VEHICLES SOME BUFFER WHEN PASSING THEM, IF THEY ARE WIDER OR DRIFTING TOWARD ME. - DOES NOT ALERT WHEN IT STOPS BEING ABLE TO DETECT THE LINES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875435June 20, 2016
ELECTRONIC STABILITY CONTROL (ESC)
IT SURGES WHEN COMING TO AN INTERSECTION GOING 15 MPH WITH FOOT OFF GAS AND FIRMLY ON THE BRAKES. IT HAS SURGED SEVERAL TIMES OUT INTO THE INTERSECTIONS. SERVICE BULLETIN 16-008 COVERS OVER 50,000 HONDA PILOTS BUT THE DEALER TELLS ME MY PILOT IS JUST SHORT OF THE LISTED VIN NUMBERS. I HAVE INFORMED THE DEALER THIS OCCURS IN COOLER WEATHER BELOW 40 DEGREES AND IF PEOPLE ARE CROSSING THE INTERSECTION AND IT SURGES THE PILOT COULD HURT OR KILL SEVERAL PEOPLE. I HAVE TAKEN IT TO THE DEALER FOUR TIMES BUT THEY TOLD ME THEY COULD NOT CORRECT THE PROBLEM CAUSE IT DID NOT OCCUR WHILE THEY HAD IT. IT DOES NOT HAPPEN ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875138June 19, 2016
STRUCTURE:BODY
WE WERE DRIVING DOWN THE STREET, VEERING LEFT AND THE REAR PASSENGER DOOR ATTEMPTED TO OPEN. A WARNING WENT OFF ON THE INSTRUMENT PANEL SHOWING WHICH DOOR WAS "OPEN". BECAUSE THE DOOR WAS LOCKED IT DIDN'T OPEN ALL THE WAY. IN ORDER TO CLOSE IT THE DRIVER HAD TO PUSH THE UNLOCK BUTTON. HAD THE DOOR NOT BEEN LOCKED I'M AFRAID THE DOOR WOULD HAVE OPENED COMPLETELY, PUTTING MY PASSENGER AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873828June 13, 2016
STRUCTURE:BODY
WHEN'S NEXT MOTION GOING ABOUT 50 MPH OR ABOVE, TRAVELING ON A TWO LANE ROAD, AND A LARGE TRUCK PASSES US GOING THE OPPOSITE DIRECTION, THE HOOD FLEXES QUITE A BIT. ALSO FLEXES AND BOUNCES WHEN GOING THROUGH THE DRYING STAGE AT A CAR WASH. IT IS EXTREMELY NOTICEABLE AND CONCERNING. I AM CONCERNED WITH THE POSSIBILITY OF IT LIFTING AND BECOMING A SAFETY ISSUE TO EITHER MYSELF OR THE CARS BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870185May 21, 2016
SERVICE BRAKES
COLLISION MITIGATION BRAKING SYSTEM (CMBS) DOES NOT WORK IN STAGE 2 OR STAGE 3. ONLY THE WARNING LIGHT COMES ON. BRAKES ARE NEVER APPLIED. GOING MORE THAN 10 MPH FASTER THAN THE CAR AHEAD OF YOU, ONLY STAGE 1 COMES ON WITH A WARNING NOTICE. NO LIGHT BRAKING FOR STAGE 2. NO HARD BRAKING FOR STAGE 3. I AM EMERGENCY VEHICLE OPERATOR COURSE TRAINED. I HAD SOMEONE WHO I KNOW KEEP A CONSTANT SPEED OF 30 MPH AND THEN RETESTED AGAIN GOING 50 MPH. I WOULD APPROACH GOING 10 MPH FASTER THAN THE LEAD CAR AND ONLY STAGE 1 WARNING WOULD ACTIVATE, EVEN WHEN I WAS ONLY 10 FEET AWAY BEFORE I HAD TO MANUALLY APPLY THE BRAKES HARD. APPARENTLY HONDA/ACCURA HAD AN EARLIER ISSUE WITH THE CMBS FALSELY ACTIVATING DUE TO BEING TOO SENSITIVE. THEY DID A SOFTWARE UPDATE BUT NOW IT IS NOT ACTIVATING STAGE 2 OR STAGE 3. THIS OCCURS NO MATTER WHAT SETTING ( LONG, NORMAL, SHORT) YOU HAVE THE CMBS SET TO. I BROUGHT IT IN TWICE TO THE DEALER AND ALTHOUGH THE SERVICE TECH TEST DROVE IT AND COULDN'T GET THE BRAKES TO WORK THE COMPUTER STATED EVERYTHING WAS FINE. HONDA TECH LINE WAS ALSO CALLED BY THE DEALER AND THEY SAID IF THE COMPUTER SAID THERE WAS NO ERRORS THERE IS NOTHING TO DO. I CALLED HONDA CORPORATION AND THEY ALSO SAID THERE WAS NOTHING THAT COULD BE DONE. AUTOMATIC CRUISE CONTROL WORKS SO IT CAN'T BE THE RADAR OR CAMERA. THIS IS A 2016 HONDA PILOT ELITE WITH CMBS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861103April 23, 2016
POWER TRAIN
I HAVE A 2016 HONDA PILOT TOURING AUTO WITH THE 9 SPEED TRANSMISSION. WHEN COASTING DOWNHILL OR WHEN DOWN SHIFTING USING THE PADDLE SHIFTERS THE CAR ABRUPTLY ACCELERATES. THIS IS A SERIOUS SAFETY ISSUE AS ACCELERATION SHOULD NOT BE THE RESULT OF DOWNSHIFTING WHEN APPROACHING A CURVE OR GOING DOWNHILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855546April 14, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V668000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855324April 13, 2016
VEHICLE SPEED CONTROL
VEHICLE LOSS ACCELERATION WHILE TRAVELING AT 65 MPH (ENGINE STILL RUNNING) SPEED SLOWED TO 25-30 MPH THEN RETURNS TO FULL CONTROL. THIS HAPPENED IN RUSH HOUR TRAFFIC IN ATLANTA AND SEVERAL TIMES ON OPEN HIGHWAYS. HONDA UPDATED THE PCM AND TCM AND IT DID NOT SOLVE THE PROBLEM. DEALERSHIPS SAY THEY CANNOT REPLICATE THE PROBLEM SO THEY CAN NOT FIX IT. THIS HAS HAPPENED 3 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853234April 4, 2016
SERVICE BRAKES
I MOVED CAR OUT OF DRIVEWAY SO FRIEND COULD LEAVE GARAGE. WHEN I WENT TO PUT CAR BACK IN DRIVEWAY, THE CAR WOULD NOT STOP AND HIT THE CAR IN OTHER SIDE OF GARAGE. WHEN I PUT THE CAR IN REVERSE TO MOVE AWAY FROM CAR/GARAGE THE CAR WOULD NOT STOP IN REVERSE. I TURNED THE WHEEL TO PREVENT CAR FROM HITTING TRUCKS IN DRIVEWAY ACROSS THE STREET I HIT NEIGHBORS MAILBOX AND BROKE TAIL LIGHT AND LEFT A PAINT SCRATCH ALONG ENTIRE DRIVER SIDE OF VEHICLE. I CALLED A TOW TRUCK DRIVE WHO SAID THERE WAS SOMETHING WRONG WITH CAR BRAKES WHEN HE MOVED CAR TO BED OF HIS TRUCK. HE USED EMERGENCY BRAKE TO STOP CAR. THE HONDA DEALER I HAD THE CAR TOWED TO WAS IN MYRTLE BEACH, SC. THE TECH SAID HE RAN ALL THE DIAGNOSTIC TESTS AND DID NOT FIND ANYTHING EXCEPT AN AC ISSUE. THE AREA SERVICE REPRESENTATIVE ALSO TESTED THE CAR AND SAID IT WAS "SAFE TO DRIVE". I DID DRIVE IT TO RALEIGH LATER IN THE WEEK AND THEN HOME TO CHANTILLY VA. I HAVE HAD NO REPEAT ISSUES BUT I AM VERY CAUTIOUS WHEN I APPLY THE BRAKES AT A LOW SPEED FOR A STOP SIGN OR RED LIGHT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10852190March 29, 2016
ELECTRICAL SYSTEM
I HAVE 2016 HONDA PILOT ELITE AND I NOTICED THAT THE NAVIGATION SYSTEM GETS LOST ESPECIALLY WHEN I START THE VEHICLE A START MOVING. ON MOST OCCASIONS IT TAKES ABOUT 8 TO 10 MINUTES FOR IT TO FIND ITSELF. I HAD A 2011 HONDA PILOT AND FROM DAY ONE IT NEVER GOT LOST. IF THERE IS ANYWAY TO GET THE OLD NAVIGATION SYSTEM INSTALLED IN THE 2016 MODEL PLEASE SIGN ME UP! BOTTOM-LINE, HONDA NEEDS TO COME OUT WITH A FIX AS-SOON-AS-POSSIBLE. THE NAVIGATION OPTION I PAID FOR IS IN ADEQUATE. I WILL ADDRESS THIS ISSUE WITH HONDA SERVICE THIS WEEK. AGAIN, THIS IS A DAILY OCCURRENCE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852186March 29, 2016
STRUCTURE:BODY
I HAVE A 2016 HONDA PILOT ELITE AND I NOTICED ON MY LAST ROAD TRIP THAT THE HOOD ON THE VEHICLE MOVES VIOLENTLY WHEN I PASS ON COMING VEHICLES ESPECIALLY LARGE TRUCKS. I ALSO NOTICED THAT THIS HAPPENS DURING HIGH WIND SITUATIONS AS WELL. I MADE A SERVICE APPOINTMENT FOR THIS WEEK TO ADDRESS THIS WITH HONDA. ON BOTH OCCASIONS I EXPERIENCED THIS WAS AT HIGHWAY SPEED OF 55 OR FASTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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