Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11154573November 28, 2018
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ON SATURDAY NOVEMBER, 24, AT APPROXIMATE 9:45 AM I WAS DRIVING UPHILL AND NOTICED MY ENGINE WAS MAKING AN ODD SOUND. IT MADE IT WHEN I ACCELERATED, BUT STOPPED AS SOON AS I TOOK MY FOOT OFF THE GAS. AS I GOT TO THE TOP OF THE HILL, THERE WAS NO MORE SOUND. ABOUT 1 MINUTE LATER I PULLED INTO A SHOPPING CENTER, THE CAR WAS ON A SLIGHT UPWARD ANGLE, AND I WAS GOING TO TURN INTO A PARKING SPOT, WHEN ALL OF A SUDDEN MY CAR ACCELERATED ON ITS OWN VALITION. I WAS APPROXIMATELY 2-3 FEET AWAY FROM A PARKED CAR, AND MY CAR FELT LIKE IT WAS GOING FULL SPEED TOWARDS THIS CAR. AT THE TIME, I BELIEVE MY FOOT WAS ON THE BRAKE, WHICH MADE IT EVEN MORE SHOCKING WHY THE CAR WAS PROPELLING FORWARD. I QUICKLY STOMPED ON THE BRAKE AGAIN AND THE CAR CAME TO A STOP. IT HIT THE PARKED CAR WITH TWO OCCUPANTS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11153639November 25, 2018
UNKNOWN OR OTHER
DRIVING THE VEHICLE ON FLAT ROAD AT 40 MPH. VEHICLE SOUNDS AN ALERT AND BEGINS DISPLAYING ERRORS. THE ERRORS ROTATES THROUGH THE DISPLAY OF SEVERAL FAULTS WHILE THE ENGINE IS RUNNING -- IDLE OR IN DRIVE. PROBLEMS DISPLAYED INCLUDED, IN ORDER: EMISSIONS SYSTEMS, POWER STEERING SYSTEM, VEHICLE STABILITY ASSIST, HILL START ASSIST, TRAILER STABILITY ASSIST, AND ROAD DEPARTURE MITIGATION SYSTEM. VEHICLE BROUGHT TO A STOP, ENGINE SHUT OFF, THEN RESTARTED. THESE FAULTS RETURN WHEN THE CAR RESTARTS. VEHICLE IS UNSAFE GIVEN THE REPORTED STATE. MILEAGE: 34,122. REGISTERED NEW IN 12/2016. SCREEN SHOTS AND MAINTENANCE LOGS/RECEIPTS AVAILABLE FOR REVIEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152241November 17, 2018
POWER TRAIN
HONDA PILOT 2016 EMISSION PROBLEM SIGNAL APPEARS ON DASH BOARD, CAR DECREASES IN POWER WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150846November 11, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY VEHICLE WITHOUT WARNING WOULD NOT START AFTER GETTING HOME AND PARKED IN THE GARAGE. AFTER SEVERAL ATTEMPTS THE PANEL STATES AND IGNITION SYSTEM ERROR. ALL OF THE LIGHTS AND OTHER FUNCTIONS WORK WELL BUT IT WILL NOT START WHILE PHYSICALLY IN THE VEHICLE OR WITH THE REMOTE. IT MAKES A CONTINUOUS CLICKING SOUND ALL OF THE LIGHTS FLASH ON THE VEHICLE BUT NOTHING MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150247November 9, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
2016 HONDA PILOT A/C GRINDING NOISE AFTER ACTIVATED AT COLD START AFTER MORE THAN 36-48 HOURS PARKED. WHEN A/C ACTIVATED WHILE DRIVING VEHICLE BELT SYSTEM SLIPS AND PULLS FORWARD LOOSING SPEED. A/C COMPRESSOR DAMAGE CONFIRMED BY DEALER AND HONDA CONFIRMED AND ACKNOWLEDGED PROBLEM DUE TO SEVERE LOOP ON THE A/C SUCTION HOSE DESIGN ON THIS MODEL CAUSING ISSUES WITH THE OIL FLOW. ISSUE FOUND AT 12,444 MILES AND CURRENT MILEAGE 17,874 .ONGOING ISSUE SINCE 2016. NO FIX AT THE MOMENT ACCORDING TO HONDA. ACCORDING TO THIS THERE'S AN ISSUE WITH THE CLUTCH ENGAGEMENT WHICH EXPLAINS THE LOSS OF POWER ON THE BELT SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143331October 27, 2018
ELECTRICAL SYSTEM
KEYLESS STARTER SYSTEM ERROR MESSAGE AND IT NO LONGER AUTO LOCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143052October 26, 2018
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM AND AUTOMATIC LOCK DOESN'T WORK WHEN LEAVI THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142523October 25, 2018
ENGINE, UNKNOWN OR OTHER
KEYLESS START SYSTEM ERROR - THE CAR WON'T START AND THIS IS THE ERROR MESSAGE THAT POPS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142571October 25, 2018
ELECTRONIC STABILITY CONTROL (ESC)
I'VE BEEN HAVING ISSUES WITH MY CAR STALLING WHEN I TRY TO DRIVE AFTER BEING STOPPED AT A RED LIGHT. IT DOESN'T HAPPEN EVERY TIME BUT AT RANDOM TIMES. I HAD THIS ISSUE BACK IN FEBRUARY 2018 AND TOOK IT TO MY LOCAL HONDA DEALER IN JACKSONVILLE AND THEY HADN'T SEEN THE ISSUE BEFORE. THEY REPORTED IT TO AMERICAN HONDA, TOOK A FEW DAYS AND THEN REPLACED THE STARTER AND SAID IT WAS A FAILED STARTER ISSUE. IT WAS WORKING FINE UNTIL AUGUST 2018 WHEN IT STALLED AGAIN. IT INSTRUCTED ME TO PUT THE CAR IN PARK AND THEN START THE ENGINE AGAIN. I TOOK IT TO THE LOCAL DEALER AN HOUR AFTER IT HAPPENED BUT THEY WANTED ME TO LEAVE MY CAR SO THEY COULD REPORT IT AND I'M A STAY AT HOME MOM AND NEED TO HAVE MY VEHICLE SO I TOLD HIM I'D TRY TO BRING IT BACK ANOTHER DAY BUT INSTEAD DECIDED TO REPORT THE PROBLEM DIRECTLY TO HONDA TO SEE IF THERE IS ANY UPDATE OR CORRECTION AT THIS TIME. HONDA DIRECTED ME TO REPORT IT TO A DEALER SO I'VE SINCE REPORTED THIS ISSUE TO ANOTHER DEALER IN ST. AUGUSTINE, FLORIDA WHO IS AWARE OF MY VEHICLE HAVING THIS ISSUE. TO DATE, IT HAS NOT OCCURRED AGAIN BUT I ANTICIPATE THAT THIS WILL BE A RECURRING PROBLEM WITH THE CAR IF IT WASN'T A STARTER ISSUE. THE ISSUE SEEMS TO OCCUR WHEN I'M IN STOP AND GO TRAFFIC AND I PRESS DOWN ON THE BRAKE PEDAL AND GO TO RELEASE IT TO DRIVE THE CAR WHEN THE ENGINE IS GOING INTO THE AUTO-IDLE FUNCTION - ALMOST AS IF IT HESITATES TO START BACK UP BECAUSE IT WAS TOO QUICK OF A RESPONSE FOR THE AUTO-IDLE FUNCTION TO TAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142756October 25, 2018
UNKNOWN OR OTHER
SUNROOF EXPLODED OUTWARD ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141274October 18, 2018
ELECTRICAL SYSTEM, ENGINE
VEHICLE TURNS OFF COMPLETELY WHEN AUTO OFF FEATURE ENGAGES WHILE IN A STOPPED CONDITION. ON TWO OCCASIONS, VEHICLE REFUSED TO RESTART FOR SEVERAL MINUTES. THE FIRST TIME, THE VEHICLE RESTARTED AFTER 2-3 MINUTES, THE SECOND TIME IT HAPPENED, CAR WOULD NOT RESTART UNTIL 10-15 MIN AFTER THE OCCURRENCE. DURING BOTH OCCURRENCES, I WAS IN A STOP CONDITION WITH FOOT ON THE BRAKE, VEHICLE IN DRIVE. DEALER SAYS BATTERY TESTS FINE AND CANNOT REPLICATE THE ISSUE, BUT I KNOW THERE ARE OTHERS EXPERIENCING SAME PROBLEM. THIS IS A MAJOR SAFETY ISSUE. ONLY OUT OF SHEAR LUCK, IT HAPPENED TO ME WHILE AT A RESIDENTIAL GATE KEY PAD PUNCHING IN THE CODE, AND THEN TODAY WHILE IN THE DRIVE THRU OF A FAST FOOD PLACE. IF THIS WOULD HAPPEN ON A BUSY STREET, AT A BUSY INTERSECTION, WHILE SITTING IN STANDSTILL TRAFFIC ON INTERSTATE, ETC, IT COULD BE EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139198October 9, 2018
ELECTRICAL SYSTEM
INDICATOR LIGHT: KEYLESS START PROBLEM I WAS TOLD THE START SWITCH NEEDS TO BE REPLACED. $300. LESS THAN 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139016October 8, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY VEHICLE WAS IN MOTION ON A NEIGHBORHOOD STREET WHEN SEVERAL ALERTS WENT OFF ON MY DASHBOARD: ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, TRAILER STABILITY ASSIST PROBLEM, HILL START ASSIST PROBLEM, VEHICLE STABILITY ASSIST PROBLEM, EMISSIONS SYSTEM PROBLEM, POWER STEERING SYSTEM PROBLEM. I COULD FIND NO REASON FOR THESE ALERTS. I TOOK MY CAR INTO A DEALERSHIP THE NEXT DAY AND WAS TOLD THERE WAS NO ISSUE AND THE LIGHTS WERE TURNED OFF. 10 DAYS LATER THEY ALL CAME ON AGAIN AS I WAS DRIVING ON A LOCAL STREET. THE NEXT DAY WHEN I WENT TO TAKE MY CAR TO THE DEALER, THE LIGHTS HAD TURNED OFF. I TOOK IT IN ANYWAY, AND THEY AGAIN SAID THERE WAS NO ISSUE. I REPORTED THE ISSUE TO HONDA CORPORATION AND WAS TOLD BY ONE AGENT THAT THIS WASN'T THE FIRST TIME THE ISSUE HAD COME UP IN A NEWER MODEL PILOT. AGAIN 2 DAYS AGO, ALL THE LIGHTS CAME ON AND NOW ALSO THE BRAKE ASSIST ALERT IS ALSO ON. I WILL TAKE IT TO THE DEALERSHIP AGAIN. I AM CONCERNED ALL THE FALSE ALARMS MAY BE HIDING AN UNDERLYING ISSUE THAT COULD RESULT IN A DANGEROUS ACCIDENT. I ALSO FEEL THAT HONDA GLOBAL IS NOT TAKING ME SERIOUSLY AS I AM ACTIVE DUTY STATIONED OVERSEAS AND HAVE TO RELY ON LOCAL HONDA DEALERSHIPS THAT DO NOT HAVE MUCH EXPERIENCE WITH THE HONDA PILOT. THE DATES OF THE LIGHTS WERE 17 SEPT, 27 SEPT, AND 6 OCT 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138820October 6, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
HONDA PILOT 2016 MODEL WITH 30000 MILES HAS STALLED ON HIGHWAY INTERSTATE SUDDENLY WITHIN 2 MIN OF SIGNALLING MESSAGES OF ENGINE TEMPERATURE TOO HOT, TRANSMISSION SYSTEM PROBLEM, EMISSION SYSTEM PROBLEM ETC...AND WENT INTO NEUTRAL MODE WITH FAILURE OF BRAKES. CAR WOULD NOT RESPOND TO BRAKES AS IT WENT TO NEUTRAL STATE. ALSO NOTICED A BURNING OR GASOLINE SMELL INSIDE THE CAR . I HAD TO APPLY PARKING BRAKE TO STOP THE VEHICLE FROM MOVING ON HIGHWAY WHICH COULD HAVE LED TO A MAJOR CRASH. AS I WAS NOT ON THE SPEEDING LANES, THINGS WERE NOT WORSE. I HAD TO CALL 911 AND THEY HELPED ME MOVE MY CAR TO A SHOULDER AND LATER TOWED TO HONDA DEALERSHIP. THIS WAS THE SECOND TIME HAPPENING FOR THE SAME ISSUE WHERE EARLIER IT HAPPENED ON A LOCAL ROAD. THE SAME DEALER KEPT THE CAR FOR A WEEK AND RETURNED THE CAR SAYING ITS FIXED.WITHIN 30 MIN OF DRIVING INTO THE HIGHWAY, IT STALLED AGAIN THIS TIME THE SITUATION BEING ON HIGHWAY. THE CAR IS NOW RETURNED TO SAME DEALER WHO FIXED FIRST TIME AND IS UNDER INVESTIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133267October 4, 2018
FUEL/PROPULSION SYSTEM
THE VEHICLE STARTS TO STUTTER WHILE DRIVING DOWN THE STREET. IN ADDITION, WHILE DRIVING THE RPM GAUGE FLUCTUATES GOING DOWN THE HIGHWAY WHILE MAINTAINING SPEED. BROUGHT VEHICLE IN TO HONDA DEALERSHIP THEY DIAGNOSED THE PROBLEM AS FUEL INJECTOR FAILED AND IT WASN'T THE FIRST TIME OF THEM HEARING ABOUT THIS PROBLEM. MANY INSTANCES SEEN ALL OVER THE INTERNET ABOUT THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133040October 3, 2018
ELECTRICAL SYSTEM
POWER STEERING, EMISSIONS, TRAILER STABILITY, HILL ASSIST WARNING INDICATION DISPLAYED ON DASH. ALL OF THEM AT THE SAME TIME ONE RIGHT AFTER THE OTHER. I COULDN'T DRIVE THE CAR BECAUSE OF ALL OF THESE WARNINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130866September 23, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
AUTO STOP MALFUNCTION FIRST YEAR OF OWNING THE PILOT ELITE, THE AUTO STOP FUNCTION WORKED AND WOULD RESTART AFTER COMING TO A STOP. BY THE SECOND YEAR, AFTER COMING TO A STOP IN CITY TRAFFIC AND ENGINE IS SUPPOSED TO COME BACK ON, IT STALLS AND SHUTS OFF AND NEEDS TO BE SHIFTED TO NEUTRAL AND THEN RESTART ENGINE. HAVE TAKEN THE CAR FOR SERVICES SINCE HAVING THIS ISSUE AND REPORTING THE ISSUE TO THE DEALERSHIP AND THEY ARE UNABLE TO FIX THE ISSUE OR REPLICATE THE PROBLEM. NOW INTO YEAR 3 OF OWNERSHIP THE AUTO STOP FUNCTION HAS GOTTEN WORSE BECAUSE NOW WHEN IT SHUTS OFF AFTER AUTO STOPPING, IT TAKES A COUPLE OF MINUTES BEFORE YOU ARE ABLE TO RESTART THE CAR. THIS IS VERY UNSAFE AT AN INTERSECTION WHEN THE LIGHT TURNS GREEN. ONLY WAY AROUND THIS ISSUE IS TO DISABLE THE AUTO STOP FUNCTION AT THE BEGINNING OF THE DRIVE WHICH DEFEATS THE PURPOSE OF HAVING SUCH A FUNCTION AND WE AREN'T ABLE TO PERMANENTLY DISABLE THE FUNCTION. I HAVE REPORTED THIS PROBLEM EACH AND EVERY TIME I HAVE TAKEN IT IN TO THE DEALERSHIP FOR SERVICE AND THEY HAVE RUN DIAGNOSTICS AND SAID THEY WEREN'T ABLE TO REPLICATE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130621September 21, 2018
UNKNOWN OR OTHER
COLLISION MITIGATION BRAKING SYSTEM (CMBS) COMPUTER OVERLOAD IN A CONSTRUCTION ZONE WITH VEHICLE IN MOTION ON A HIGHWAY. CMBS COMPUTER SHUT DOWN AND WOULD NOT RESET WITHOUT TAKING VEHICLE TO DEALER. DEALER REBOOTED COMPUTER FOR $62 AND ADVISED TURNING OFF CMBS BEFORE ENTERING CONSTRUCTION ZONES TO AVOID A REPEAT. TURNING OFF A SAFETY FEATURE WITH A DIFFICULT-TO-FIND SWITCH WHILE DRIVING IN A CONSTRUCTION ZONE WOULD BE UNSAFE. DRIVING WITHOUT A SAFETY FEATURE WOULD BE IRRESPONSIBLE AND POTENTIALLY UNSAFE. THIS IS A KNOWN ISSUE AND YET HONDA DOES NOT WARN OWNERS ABOUT IT BUT INSTEAD MAKES MONEY FROM IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129826September 17, 2018
POWER TRAIN
WHILE DRIVING 70 MPH, I SLOWED TO MAKE A RIGHT HAND TURNING MERGE ONTO ANOTHER HIGHWAY. AS I WAS SLOWING, I GOT A TRANSMISSION PROBLEMS WARNING IN THE DASH. WHEN I HIT THE ACCELERATOR TO MERGE SAFELY,THE CAR ABRUPTLY BEGAN TO LOSE SPEED AND MY INPUT TO THE GAS PEDAL HAD NO EFFECT. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD AND WHEN IT CAME TO A STOP, I HEARD A LOUD GRINDING SOUND. I TURNED OFF THE CAR AND HAD IT TOWED TO GARY SMITH HONDA. GARY SMITH FOUND AN ISSUE WITH AN OIL PRESSURE SWITCH BUT THE SERVICE TECH CLAIMS THERE IS NO PROBLEM WITH THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129882September 17, 2018
UNKNOWN OR OTHER
***AUTO IDLE STOP MALFUNCTION** WHILE IN MOVING TRAFFIC ON A HIGHWAY IN NORTHERN VIRGINIA, THE PILOT HAS STALLED AND EVEN POWERED OFF WHILE THE AUTO IDLE STOP FUNCTION WAS ENGAGED. THE CAR POWERED DOWN AND REQUIRED A RE-START WHICH NEEDED MULTIPLE ATTEMPTS TO ACTUALLY TAKE EFFECT (UP TO 20 SECONDS-MULTIPLE ATTEMPTS). THE DEALERSHIP HAS NO SOLUTION TO OFFER AND HONDA HAS NO RECALL AVAILABLE TO COVER THE ISSUE. THIS HAS HAPPENED THREE TIMES IN THE LAST TWO WEEKS WHEN THE AUTO IDLE FEATURE HAS BEEN TURNED OFF. THE DEALERSHIP COULDN'T "REPRODUCE" THE ISSUE WHILE IN THEIR POSSESSION SO ONLY OFFERED TO KEEP IT LONGER (TO DRIVE IT IN REAL WORLD SCENARIOS) AND ATTEMPT TO REPRODUCE THE MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot