Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11195370April 10, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE 45000 MILES ON A 2016 PILOT EX. I RECENTLY BEGAN GETTING A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE IN THE INSTRUMENT CLUSTER. ENGINE WILL NOT START, HAVE TO CONSTANTLY KEEP PRESSING THE START BOTTON AND STEPPING FOOT BREAK. ALSO NOTICE MY "WALK AWAY LOCK FEATURE" STOPPED WORKING. I CHECK ONLINE AND A LOT OF HONDA PILOT OWNER ARE HAVING THE SAME ISSUES. PLEASE HELP INVESTIGATE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194638April 8, 2019
UNKNOWN OR OTHER
THIS CAR HAS ISSUES WITH THE AUTO IDLE RESTARTING. APPROXIMATELY 8 TIMES OVER THE LAST 1.5 YEARS THE CAR DOES NOT RESTART AFTER ITS IDLE. IT HAS TO BE PUT INTO PARK, ENGAGE THE BRAKE AND TRY TO RESTART. THIS TAKES MULTIPLE TRIES TO GET THE CAR'S ENGINE TO START AGAIN. IT'S VERY DANGEROUS. 7/8 TIMES I WAS AT A STOP SIGN OR STOP LIGHT, BUT ONCE I WAS IN STOP AND GO TRAFFIC WITH AN 18 WHEELER BEHIND ME WHEN THE ENGINE WOULD NOT REENGAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193913April 4, 2019
ELECTRONIC STABILITY CONTROL (ESC)
MY VEHICLE JUST DROVE 20K MILES, I AM GETTING A POPUP "KEYLESS START SYSTEM PROBLEM" VERY FREQUENTLY WHEN EVER I START MY CAR. MINE IS 2016 HONDA PILOT TOURING AWD. I WENT TO DEALER, FIRST DAY HE RESET SOME CODE AND THE WARNING MESSAGE WENT OFF. BUT IMMEDIATELY ON NEXT DAY IT CAME AGAIN. I WENT TO DEALER AGAIN AND THEY DID 2 HOURS OF INVESTIGATION AND TOLD , THEY WILL REPLACE THE BATTERY AND THEY ORDERED A PART. YESTERDAY MY PART WAS READY AND THEY SAID THEY HAVE REPLACED THE PART AND REPLACED THE FOB BATTERIES. THE WARNING WAS WENT OFF ON THAT DAY BUT, IT CAME AGAIN TODAY. I AM TOTALLY FRUSTRATED WITH THIS BEHAVIOR. WHEN I SEARCH ON THE FORUMS MOST OF THE PILOT CUSTOMERS HAD THE SAME ISSUE AND THEY HAVE REPORTED IN THIS FORUM. I AM NOT SURE HOW YOU WILL TAKE IT UP BUT I AM BIT CONCERNED ON THE VEHICLE SAFETY HOW IT BEHAVIOR. I AM GETTING THIS MESSAGE WHEN EVER I START THE VECHILE. TRIED WITH BOTH KEY FOBS AND WITH NEW BATTERIES BUT NO LUCK. MY DEALER IS HONDA OF CONCORD, BRUTON SMITH BLVD, CONCORD. NC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193598April 3, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE OPERATING THE VEHICLE AND WHILE AT A STOP LIGHT, THE AUTO IDLE STOP FEATURE ACTIVATED NORMALLY, BUT THE VEHICLE WOULD NOT IMMEDIATELY RESTART WHEN THE DRIVER RELEASED THE BRAKE PEDAL AND DEPRESSED THE ACCELERATOR PEDAL. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. DURING THE FAILURE, SEVERAL INSTRUCTIONAL PROMPTS APPEARED, EXPLAINING HOW TO RESTART THE VEHICLE. ON ONE OCCASION, THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED TO STERLING MCCALL HONDA (22575 HWY 59 NORTH, KINGWOOD, TX 77339). WHILE AT THE DEALER, THE VEHICLE OPERATED NORMALLY AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191666March 26, 2019
ELECTRICAL SYSTEM, ENGINE, SEATS
MY VEHICLE HAS MULTIPLE SYSTEM ERROR MESSAGES THAT HAVE COME ON AND OFF WHEN TURNING ON THE CAR AND SOME HAVE BECAME MUCH MORE FREQUENT AND REMAIN ON WHILE DRIVING. 1. KEYLESS STARTING SYSTEM ERROR- HAPPENS FREQUENTLY WHEN VEHICLE IS TURNED ON AND REMAINS ON WHILE DRIVING. 2. ANTILOCK BRAKE SYSTEM ERROR- WHEN VEHICLE IS POWERED ON AND REMAINS ON FOR ABOUT 20 MINS AFTER DRIVING VEHICLE AND RETURNS WHEN CAR IS POWERED ON. 3. CHARGING SYSTEM ERROR- WAS COMING ON OCCASIONALLY AND AS OF TODAY HAS CAME ON EVERY TIME THE VEHICLE IS POWERED ON AND REMAINS ON WHILE DRIVING. 4. BRAKE SYSTEM PROBLEM- OCCASIONALLY COMES ON WHEN CAR IS POWERED ON AND COMES OFF AFTER DRIVING VEHICLE. ALSO, THE MOST RECENT ISSUES I'VE HAD WAS THE DRIVER SEAT DOES NOT WARM UP WHEN SEAT WARMER IS TURNED ON AND WHILE DRIVING THE VEHICLE AT APPROXIMATELY 30MPH VEHICLE BEGINS TO JERK AS IF IT IS STRUGGLING TO DRIVE. THESE PROBLEMS HAVE BECOME MUCH MORE FREQUENT AND HAVE BECOME A SAFETY CONCERN FOR ME AND MY CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191676March 26, 2019
FUEL/PROPULSION SYSTEM
CABIN FILLS-UP WITH GASOLINE FUMES WHEN AT REST/IDE/NOT MOVING. FUMES COME FROM AIR VENTS AND ONLY HAPPENS WHEN PULLING AIR FROM OUTSIDE. NO GASOLINE SMELL OCCURS WHEN AIR SYSTEM IS IN RE-CIRCULATION MODE. GASOLINE SMELL GOES AWAY WHEN CAR IS IN MOTION. I TOOK IT TO THE HONDA DEALERSHIP IN BOZEMAN, MT AND THEY STATED THEY CANNOT FIND ANYTHING WRONG AND THE COMPUTER DOES NOT FIND ANYTHING WRONG. TECHNICIANS SAY THEY CAN'T SMELL THE FUMES BUT EVERY PASSENGER THAT RIDES IN MY CAR CAN EVENTUALLY SMELL THE GASOLINE FUMES. I THINK THE TECHNICIANS CAN'T SMELL IT SINCE THEY ARE DESENSITIZED FROM BEING EXPOSED TO GAS FUMES ROUTINELY, SO NOT THEIR FAULT. GASOLINE SMELL CAN ALSO BE DETECTED WHEN IN THE GARAGE (CAR NOT RUNNING) AND NO OTHER SOURCE OF GASOLINE IS IN THE GARAGE (GARAGE DOORS WERE LEFT OPEN FOR 15 MINUTES TO EVACUATE ANY FUMES FROM WHEN CAR WAS ON PRIOR TO GAS SMELL). THIS STARTED TO OCCUR APPROX. NOVEMBER 2018. I SEARCHED ONLINE AND FOUND A FORUM OF OTHERS HAVING THE SAME PROBLEM. SOME STATE THAT TECHNICIANS EVENTUALLY FOUND LIQUID GAS IN THE EVAPORATION CANISTER. FORUM HERE: HTTPS://WWW.PILOTEERS.ORG/FORUMS/114-2016-THIRD-GENERATION-PILOT/99809-GAS-SMELL-CABIN.HTML I WILL KEEP TAKING MY PILOT BACK TO DEALERSHIPS UNTIL THE PROBLEM IS FIXED AND WILL SUGGEST CHECKING THE EVAP. CANISTER. THIS IS A VERY UNSAFE PROBLEM TO BE OCCURRING WITH HONDA NOT TAKING THE PROBLEM SERIOUSLY. THIS IS NOT THE FAULT OF THE DEALERSHIP TECHNICIANS BUT WITH HONDA ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191739March 26, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THERE IS A GASOLINE SMELL INSIDE THE CAR AND OUTSIDE I DONT SEE ANY LEAKING BUT THE SMELL IS MAKING ME WORRY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190922March 22, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HAVE A KEYLESS START SYSTEM PROBLEM ON MY 2016 HONDA PILOT. LIGHT IS ON FROM THE TIME YOU TURN THE VEHICLE ON. IT WILL OCCASIONALLY GO OFF BUT THEN REAPPEAR WHEN THE VEHICLE IS STARTED AGAIN. HAD THE KEY FOB IN MY POCKET AND THE VEHICLE WOULD NOT LOCK WHEN THE BUTTON ON THE DOOR WAS PRESSED. HAD TO USE THE REMOTE TO LOCK THE VEHICLE. NEED TO HAVE THE KEYLESS ACCESS REPLACED FOR $500+ PART IS CURRENTLY ON BACK ORDER WITH NO ETA. ACCORDING TO BLOGS OTHER PILOT OWNERS HAVE HAD THE SAME ISSUE COULD THIS BE WHY THE PART IS ON BACK ORDER WITH NO ETA?? OVERALL NOT HAPPY WITH THE VEHICLE. HAVE HAD NOTHING BUT ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187105March 15, 2019
ELECTRICAL SYSTEM
I HAVE BEEN GETTING A KEYLESS SYSTEM START ERROR UPON STARTING MY CAR SINCE 32,000 MILES. IT HAS BEEN INTERMITTENT AND THE LOCAL HONDA DEALERSHIP HAS BEEN UNABLE TO CORRECT THIS ISSUE. THIS ISSUE HAS BECOME LESS INTERMITTENT AS TIME HAS GONE ON; MEANING THAT THE PROBLEM/ERROR MESSAGE IS NEARLY CONSTANT. I HAVE CHANGED THE BATTERY IN BOTH KEYLESS REMOTES, BUT THIS HAS NOT CORRECTED THE ISSUE. THE DEALERSHIP HAS TRIED TO RESET THE ERROR CODE AND UPDATE THE COMPUTER. NEITHER OF THESE HAVE CORRECTED THE ISSUE. THE MESSAGE DID GO AWAY FOR A DAY OR TWO, BUT HAS RETURNED. THIS ISSUE HAS ALSO CAUSED THE CAR TO NO LONGER USE THE AWAY LOCK SYSTEM AND MY KEYLESS REMOTE DOES NOT WORK AT TIMES AND/OR THE AUTO LOCK SWITCH IN THE CARS. THIS ISSUE HAS HAPPENED WHILE THE CAR WAS STATIONARY. THE ERROR MESSAGE WILL BING AS A REMINDER WHILE THE CAR IS ON. I HAVE ALSO HAD THE MESSAGE SUDDENLY APPEAR WHILE DRIVING DOWN THE ROAD. MY LOCAL DEALERSHIP STATED THAT THEY HAVE NOTIFIED HONDA OF THIS ISSUE, BUT THERE HAS BEEN NO RESPONSE FROM HONDA. THIS ISSUE WAS REPORTED OVER A MONTH AGO. I AM AFRAID THAT THIS ISSUE MAY CAUSE THE VEHICLE TO NOT COME ON OR POSSIBLE SHUT THE CAR OFF WHILE IN MOTION. I AM ALREADY APPREHENSIVE WITH THE LOCKS NOT WORKING PROPERLY AT TIMES BECAUSE OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186709March 14, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING CAR, THE PANEL WILL SHOW "KEY FOB NOT DETECTED". WHEN A DOOR IS OPENED, IT WILL BEEP AND DISPLAY "KEY FOB NOT DETECTED"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185896March 11, 2019
ELECTRONIC STABILITY CONTROL (ESC)
I AM GETTING A "KEYLESS START PROBLEM" ERROR ON MY DASH BUT MY CAR IS WORKING FINE. I HAVE ALREADY REPLACED FOB BATTERIES AND RESET SYSTEM BY DISCONNECTING BATTERY. FROM MY RESEARCH ONLINE, THIS HAS BEEN A BIG ISSUE FOR HONDA PILOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185569March 9, 2019
ELECTRICAL SYSTEM
2016 HONDA PILT LX, 38000 MILES "KEYLESS START SYSTEM PROBLEM" LIGHT COMES ON EVERY FEW DAYS. THE DEALERSHIP TOLD ME THAT IT WAS A PROBLEM WITH A GROUND WIRE AND THAT THEY FIXED IT BUT FEW DAYS AFTER MY VISIT THE LIGHT CAME BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184365March 5, 2019
ELECTRICAL SYSTEM
I RECEIVE A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE THAT COMES ON WHEN THE CAR IS STARTED. I HAVE CHANGED THE BATTERIES IN MY REMOTES AND SOMETIMES THE MESSAGE GOES AWAY FOR A DAY OR TWO. I HAVE PUT A BRAND NEW BATTERY IN THE CAR AND THE MESSAGE WENT AWAY FOR A DAY AND THEN RETURNED. THE MESSAGE COMES AND GOES RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182135February 23, 2019
VISIBILITY/WIPER
I WAS DRIVING DOWN THE INTERSTATE, NO OTHER VEHICLES IN FRONT OF OR BESIDE ME. I HEARD A LOUD EXPLOSION SOUND AND SAW MOST OF MY SUNROOF LAND ON THE ROAD BEHIND ME. NO ROCKS OR OTHER PROJECTILES IMPACTED THE GLASS BEFORE IT HAPPENED. THERE WAS NO PREVIOUS DAMAGE TO THE SUNROOF. THERE WERE NO WARNINGS OR INDICATIONS THAT THERE WAS ABOUT TO BE AN ISSUE WITH IT. THE WEATHER WAS CLOUDY WITH A TEMPERATURE OF APPROXIMATELY 70 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180990February 18, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
DRIVERS SIDE WINDOW. WHEN THE BUTTON IS PRESSED IT BRINGS THE WINDOW DOWN. HOWEVER THIS FEATURE IS AUTOMATIC FOR ROLLING THE WINDOW UP AND DOWN. THIS IS NOT WORKING. KEYLESS START STOPPED WORKING, AND THE MOST IMPORTANT CONCERN IS THE IGNITION FOR BUTTON START IS ACTING UP. TODAY IT WORKED IN THE MORNING BUT LATER IN THE AFTERNOON THE CAR WOULD NOT START. DASH BOARD LIGHTS WERE FLICKERING. THIS EVENING TRIED AGAIN AND IT WORKED FINE NOW. THIS IS AN IMPORTANT SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179888February 13, 2019
ENGINE
ON 2 OCCASIONS, THE AUTOMATIC IDLE STOP HAS TURNED OFF THE ENGINE AND NOT ALLOWED THE CAR TO BE TURNED BACK ON. ONE TIME THE VEHICLE EVENTUALLY RESTARTED, BUT THE SECOND TIME THE VEHICLE HAD TO BE JUMPED BY HIGHWAY PATROL. IT WAS AT A BUSY INTERSTATE EXIT RAMP, STOPPED AT A STOPLIGHT, AND WE WERE UNABLE TO MOVE THE VEHICLE OUT OF THE WAY. IT WAS A VERY DANGEROUS SITUATION. WE HAD THE BATTERY TESTED AND IT WAS GOOD. I CONTACTED HONDA VIA EMAIL AND THEY JUST RESPONDED THAT THERE WERE NO RECALLS AND TO CONTACT THE DEALER. THE DEALER SAID THAT THEY ARE UNABLE TO PERMANENTLY DISABLE THE FEATURE. NOW, TO ENSURE THAT I AM NOT IN ANOTHER DANGEROUS SITUATION DUE TO THIS FEATURE, I HAVE TO MANUALLY DISABLE IT EVERY TIME I TURN THE CAR ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175146February 8, 2019
FUEL/PROPULSION SYSTEM
WHEN I'M DRIVING HIGHWAY OR LOCAL CAR BUCK BETWEEN 1000RPM AND 2000 ON OVER DRIVE AND REGULAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175017February 7, 2019
ELECTRICAL SYSTEM
WHEN STARTING MY CAR WARNING ON DASHBOARD GOES ON 'KEYLESS STARTING SYSTEM PROBLEM'. I'VE FIXED IT TWICE ALREADY, BUT FROM WHAT I'VE SEEN ONLINE IT COMES BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175099February 7, 2019
UNKNOWN OR OTHER
I HAVE A MESSAGE ON THE DASH SAYING 'KEYLESS START SYSTEM PROBLEM' I CHANGED BATTERIES ON BOTH KEYFOBS AND PROBLEM STILL OCCURRING. CAN SOMEONE HELP ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173746February 3, 2019
ELECTRICAL SYSTEM
I'M GETTING KEYLESS START SYSTEM PROBLEM WHEN I GOOGLED IT APPEARS THERE ARE LOT OF PEOPLE HAVING THIS PROBLEM. I AM NOT WHY HONDA IS RECALLING THIS ISSUE PLEASE REVIEW THIS ISSUE. THANK YOU ISMAIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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