Honda Pilot Complaints (2013)

272 consumer complaints on file.

#11221864June 22, 2019
STRUCTURE:BODY
COMPLAINTS INVOLVING PAINT PEEL FROM HONDA PILOT RECALL. VEHICLE PAINT IS PEELING AT ROOF LINE COMMON TO WHERE WINDSHIELD INSTALL AND SUNROOF INSTALL. QUALITY OF PAINT IS NOT ISSUE. MANUFACTURING PROCESS IS THE ISSUE. MOST LIKELY A RESULT OF POOR WORKMANSHIP DUE TO PREPARATION OF METAL PRIOR TO APPLICATION OF PAINT EITHER MANUALLY OR ELECTROSTATIC APPLICATION. WILL REQUEST FULL REPAINT OF VEHICLE FROM DEALERSHIP AT MANUFACTURE EXPENSE. VEHICLE IS GARAGED IN 70-75 DEGREE ENVIRONMENT AND IS DRIVEN TYPICAL MILES FOR AGE OF VEHICLE. NO KNOWN EXTERNAL ISSUE SUCH AS CHEMICAL SPILL HAIL OR OTHER DAMAGE HAS OCCURRED ON AREA OF CONCERN OR ANY OTHER AREA. ORIGINAL OWNER OF VEHICLE. BOUGHT NEW FROM EXCELLENT DEALERSHIP. DEALERSHIP HAS DONE 100% OF ALL MAINTENANCE AND REPAIRS INCLUDING TIRE REPLACEMENT, TUNE UPS, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217618June 3, 2019
ELECTRICAL SYSTEM
VEHICLE WAS PARKED AND REAR LATCH WAS UNABLE TO OPEN FROM BUTTON ON HATCH OR KEY. THIS IS A SAFETY HAZARD NOT BEING ABLE TO OPEN REAR LATCH. I COULD NOT FIND ANY WAY TO OPEN THE REAR LATCH EVEN FROM INSIDE WITH AN ESCAPE BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209368May 22, 2019
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHT ON THE PASSENGER SIDE STOPPED WORKING. I REPLACING THE BULB, BUT IT STILL WOULDN'T WORK. SIX TO EIGHT WEEKS LATER THE DRIVERS' SIDE LOW BEAM STOPPED WORKING. WHEN LOOKING IT UP ONLINE, I FOUND MANY PEOPLE HAVE HAD THE SAME ISSUE AS FAR BACK AS 2005 HONDA MODELS AND NOT ONLY WITH THE PILOTS BUT SEVERAL OTHER MODELS. I HAVE AN APPOINTMENT ON 5/30/19 AT A HONDA DEALERSHIP TO REPAIR A RECALL ON THE PASSENGER SIDE AIRBAG AND WILL GET AN ESTIMATE ON THE COST FOR FIXING THE LOW BEAM HEADLIGHTS. AT WHAT POINT DOES HONDA NEED TO TAKE RESPONSIBILITY FOR THIS PROBLEM INSTEAD OF THEIR CUSTOMERS PAYING FOR THEIR FAULTY WIRING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206401May 9, 2019
STRUCTURE:BODY
THE PAINT IS PEELING OFF OF MY PILOT. IT IS ONLY 6 YEARS OLD. WORRIED ABOUT POTENTIAL RUST AND COMPROMISE OF THE INTEGRITY OF THE CAR. HONDA WILL NOT TAKE RESPONSIBILITY THOUGH IT IS A WELL-DOCUMENTED PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206107May 7, 2019
UNKNOWN OR OTHER
VEHICLE IS PARKED IN A CARPORT IN THE EVENINGS AND IN A CARPORT AT WORK DURING THE WEEKDAYS. THE PAINT ON THE ROOF BETWEEN THE SUNROOF COMPLETELY PEELED OFF IN SHEETS, LEAVING THE META UNDERNEATH EXPOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205895May 6, 2019
STRUCTURE:BODY
LARGE SECTION OF WHITE DIAMOND PEARL PAINT PEELED AWAY FROM THE ROOF OF VEHICLE BETWEEN THE WINDSHIELD AND THE SUNROOF. FURTHER SEARCHING ON THE INTERNET INDICATES THIS IS A WIDESPREAD DEFECT FROM THE FACTORY AND HONDA REFUSES TO ACKNOWLEDGE THEIR IS AN ISSUE. THIS HAS BEEN REPORTED ACROSS THE HONDA LINE WITH WHITE VEHICLES FROM THEIR ALABAMA PLANT. I HAVE PERSONALLY SEEN 2 OTHER WHITE PILOTS WITH SAME PEELING IN MY AREA ALONE ALONG WITH MANY PHOTOS FROM OTHER OWNERS ACROSS THE COUNTRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205054May 1, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HONDA PILOT. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE AND VTM-4 INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204377April 29, 2019
STRUCTURE:BODY
PAINT PEELED OFF ON ROOF BETWEEN WINDSHIELD AND MOON ROOF WHILE DRIVING. APPROXIMATELY 10' BY 12' IS THE SIZE OF THE PEEL. THE AREA OF THE PEEL HAS NEVER COME IN CONTACT WITH ANY FOREIGN OBJECTS NOR WERE THEIR ANY SCRATCHES OR DENT OR DINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204478April 29, 2019
STRUCTURE:BODY
PAINT PEELING IN MULTIPLE AREAS ON VEHICLE. STARTED ON INSIDE PASSENGER SIDE FENDER ALONG HOOD LINE AND ROOF BETWEEN TOP OF WINDSHIELD AND SUNROOF. PAINT PEELING IS SHOWING UP IN NEW PLACES AND PROGRESSIVELY PEELING DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204118April 27, 2019
STRUCTURE:BODY
THE PAINT ON MY WHITE 2013 HONDA PILOT BEGAN TO FAIL IN 2017. THE PAINT HAS FAILED AND WAS LITERALLY PEELING OFF IN SHEETS BETWEEN THE WINDSHIELD AND MOONROOF. IT'S VERY CLEAR THIS IS A MANUFACTURING ISSUE SINCE THERE ARE THOUSANDS OF WHITE HONDA VEHICLES EXPERIENCING PAINT FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196316April 23, 2019
SERVICE BRAKES
2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO WARPED ROTORS. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE MANUFACTURER, BUT THE FAILURE RECURRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196821April 16, 2019
UNKNOWN OR OTHER
THE REAR PASSENGER DOORS HAVE A SAFETY ISSUE. EVERYTIME WE OPEN A DOOR TO GET IN OR OUT OF THE VEHICLE, THE DOOR IMMEDIATELY CLOSES. I BELIEVE IT IS A DOOR CHECK ISSUE. THIS IS CONCERNING BECAUSE WHEN TRYING TO GET SMALL KIDS IN AND OUT , THE DOORS DO NOT STAY OPEN, EVEN IF WE ARE ON COMPLETELY FLAT GROUND. ALSO WHEN TRYING TO GET OUT OF THE 3RD SEAT ROW, THE DOOR CLOSES ON ONES FACE, CAUSING ANOTHER SAFETY ISSUE, ESPECIALLY WITH CHILDREN. I HAVE A NEPHEW WHO HAD HIS FINGER BADLY SMASHED IN THE DOOR DUE TO THIS SAME ISSUE ON ANOTHER HONDA PILOT. I FEEL LIKE THIS IS A RECURRING ISSUE THAT SERIOUSLY NEEDS TO BE ADDRESSED AND FIXED OR RECALLED TO BE FIXED. THIS HAS BEEN AN ONGOING ISSUE FOR PAST 3 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192590March 30, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS TRAVELING AT ABOUT 35MPH IN A CITY STREET AND SLOWLY APPROACHING AN INTERSECTION TO MAKE A RIGHT TURN. OUT OF A SUDDEN, THE CAR ACCELERATED WHILE MY FOOT WAS ON THE BRAKE, CRASHING INTO ANOTHER VEHICLE AND RUNNING OFF THE ROAD. BOTH AIRBAGS DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#11185062March 8, 2019
POWER TRAIN
I HAD A CHECK ENGINE LIGHT ON THE DASHBOARD AND BROUGHT THE CAR TO THE DEALERSHIP FOR SERVICE. THEY DIAGNOSED THE CAR AND STATED THAT THERE IS SOMETHING WRONG WITH THE TORQUE CONVERTER. I HAVE READ A NUMBER OF REPORTS REGARDING ISSUES WITH THE TORQUE CONVERTER OF THE HONDA PILOT. SIGNIFICANTLY, REPORT STATES THAT THERE IS SHUDDERING AND VIBRATION DURING SHIFT CHANGE. THIS WAS ADDRESSED TO THEM WHEN I HAVE MY CAR WHEN IT WAS BOUGHT BRAND NEW. THEY SAID IT IS JUST THE WAY IT WAS DESIGN BUT HONESTLY, IT WAS REALLY ANNOYING. SO NOW, AFTER ABOUT 95,000 MILES, AN ISSUE CAME UP. I DO BELIEVE THAT THESE TWO EVENT ARE RELATED. PLEASE CONDUCT AN INVESTIGATION REGARDING THIS MATTER. THE SHUDDERING/VIBRATIONS HAPPENS WHEN ACCELERATING, DECCELERATING, AT IDLE, FROM A STOP AND ACCELERATES, WHEN MAKING A TRUN WHILE ACCELERATING SLOWLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183877March 4, 2019
UNKNOWN OR OTHER
PAINT STARTING COMING OFF FIRST SMALL CIRCLE THEN MORE AND MORE IT GOES FROM SIDE TO SIDE BETWEEN MY SUNROOF AND WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181093February 19, 2019
STRUCTURE:BODY
MY CAR HAS A PROBLEM WITH THE SUN VISORS, WHICH SHOULD BE LATCHED AND OUT OF THE WAY WHILE DRIVING, DROPPING DOWN BLOCKING THE DRIVERS VIEW CAUSING A SERIOUS PROBLEM. (THE PROBLEM EXISTS WHEN THE CAR IS IN MOTION ESPECIALLY IF DRIVING ON A ROUGH OR REPAIRED ROAD.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181230February 19, 2019
UNKNOWN OR OTHER
PAINT IS PEELING OFF BETWEEN WINDSHIELD AND SUN ROOF, ON THE HOOD AND FRONT FENDERS. VEHICLE IS 5 YEARS OLD AND IT CLEARLY DELAMINATING, WHICH IS A FACTORY DEFECT FROM THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180899February 18, 2019
VISIBILITY/WIPER
WHEN IT RAINS, WATER LEAKS THROUGH THE WINDSHIELD ON THE FRONT PASSENGER SIDE. THE CEILING, SEAT, AND FLOOR WOULD BE WET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176579February 12, 2019
STRUCTURE:BODY
MY 2013 HONDA PILOT HAS PAINT PEELING OFF. THE PAINT IS MISSING OFF FROM THE ROOF BETWEEN THE WINDSHIELD AND THE SUNROOF. IT STARTED OUT SMALL DIDN'T THINK ANYTHING OF IT UNTIL MORE STARTED FALLING OFF. I STARTED SEARCHING ONLINE AND NOTICED OTHERS HAVING THE SAME PROBLEM. I EMAILED HONDA AND THEY ARE NOT ACKNOWLEDGING THE PROBLEM AND SAID I'M OUT OF MY WARRENTY. THERE IS DEFINITELY A DEFECT IN THE PAINT THAT WAS USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173265January 31, 2019
STRUCTURE:BODY
PAINT IS PEELING DOWN TO THE METAL BETWEEN THE WINDSHIELD AND THE SUNROOF. THE CAR WAS PARKED WHEN IT WAS NOTICED. THE CAR IS GARAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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